User Guide

2.Wipeeachkeywiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,thecloth

mighthookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsontoorbetween

thekeys.

3.Allowtodry.

4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush

orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Cleaningyourcomputerdisplay

Tocleanthecomputerdisplay,dothefollowing:

1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchedmarkonyourdisplay,it

mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas

pressedfromtheoutside.

2.Wipeordustthestaingentlywithasoft,drycloth.

3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand

waterthatdoesnotcontainimpurities.

4.Wringoutasmuchoftheliquidasyoucan.

5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.

6.Besuretodrythedisplaybeforeclosingit.

Computerstopsresponding

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourcomputeriscompletelyunresponsive(youcannotusetheUltraNavpointingdeviceorthekeyboard),

dothefollowing:

1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Turnonthecomputeragainbypressing

thepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.

Note:Donotremovethebatteryandtheacpoweradaptertoresetthecomputer.

2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(batteryandtheacpower

adapter).Holddownthepowerbuttonfor10seconds.Plugintheacpoweradapterwhilekeepingthe

batteryoutofthecomputer.Ifthecomputerdoesnotturnbackon,continuewithstep3.

Note:Oncethecomputerstartsupandenterstheoperatingsystem,usethepropershutdown

proceduretoturnthecomputeroff.Oncethecomputerisoff,reattachthebatteryandturnonthe

computeragain.Ifthecomputerdoesnotstartwiththebatteryreattached,removethebatteryand

againstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhenthebatteryis

attached,calltheCustomerSupportCenterforsupport.

3.Whilethecomputerisoff,removeallsourcesofpower(batteryandtheacpoweradapter).Removeall

externaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,andsoon).

Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.

Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Ensure

thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare

uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.

4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original

memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreseatingthe

originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual

forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.

Chapter5.Troubleshootingcomputerproblems43