P27u-20 Flat Panel Monitor User’s Guide Machine Type: 62CB
Product Number 62CB-RAR6-WW Type/Model D21270UP0 First Edition (June 2021) © Copyright Lenovo 2021 All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 47 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Chapter 1. Getting started ..............................................................................................................1-1 In the box ............................................................................................................................................................................ 1-1 Notice for use ...............................................................................................................................................................
Worldwide telephone list ............................................................................................................................................ C-1 Service information ...................................................................................................................................................... C-5 Appendix D. Compliance information........................................................................................... D-1 Recycling information...............
Chapter 1. Getting started This User’s Guide contains detailed information on the ThinkVision® P27u-20 Curved Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor. ThinkVision P27u-20 supports Lenovo Display Control Center - ThinkColour. In the box The product package should include the following items: Information Flyer Flat Panel Monitor Monitor Stand Monitor Base Power Cord USB B-A Cable (optional) Thunderbolt™ 4 Cable DP 1.
Notice for use To setup your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2. Align the stand assembly bracket to the monitor. 3. Insert the base towards the stand and tighten the thumbscrew. Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-10.
Setting up your monitor This section provides information to help you set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety Information located in the Flyer before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2. Connect the cables according to below icon indication. Input Connectors (Rear view): 1 x DisplayPort 1.2 (HDCP 2.2) 2 x HDMI 2.0 (HDCP 2.2) 1 x USB 3.
3. Connect one end of the DisplayPort 1.2 cable to the DisplayPort connector on the back of the computer, and the other end to the DisplayPort connector on the monitor. Lenovo recommends that customers who require using the DisplayPort input on their monitor purchase the "Lenovo DisplayPort to DisplayPort cable 0A36537". For more information, go to the following: www.lenovo.com/support/monitor accessories 4. Connect one end of the HDMI 2.
5. Connect one end of the USB cable to the USB upstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: 1. The USB upstream port does not provide power while the monitor is switched off. 2. Power output for USB-A: 5V/0.9A. 3. Side Type-C maximum power is 28W (PPS Supported) / 24W and the PDO table is as below: While 28W output, supported 3 fixed PDO and 3 APDOs (Augmented PDO) for PPS that supported fasting charging for mobile, laptop...
If there are any * tag, you can consult the comments on page 1-1. 6. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, Thunderbolt™ or HDMI. Note 1: The audio output in DP, Thunderbolt™ and HDMI modes. Note 2: Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss. 7. Plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment.
8. Connect one end of the Thunderbolt™ 4 cable to the Thunderbolt™ connector of the computer, and the other end to the Thunderbolt™ connector on the monitor. Lenovo recommends that customers who require using the Thunderbolt™ input on their monitor purchase the "Lenovo Thunderbolt™ 4 cable TBD". For more information, go to the following: www.lenovo.com/support/monitor accessories Note 1: P27u-20 monitor supports Thunderbolt™ 4. Note 2: is Thunderbolt™ 4 upstream port, is Thunderbolt™ 4 downstream port.
9. Connect one end of the network cable to the Ethernet interface of the monitor and the other end to the router. 10. Connect the Notebook Thunderbolt™ port to 1st P27u-20 Thunderbolt™ upstream port, and connect the 1st P27u-20 Thunderbolt™ downstream to 2nd P27u-20 Thunderbolt™ upstream port for display Daisy chain function. Note: To achieve 4K 60Hz x 2 display Daisy chain on P27u-20, certificated Thunderbolt™ 4 Notebook and Thunderbolt 4™ cable that support transmission speed up to 40 Gbps are required.
11. Connect Intel vPro® supported Notebook through P27u-20 Thunderbolt™ 4 interface can let you remotely access/control computer via Intel Active Management Technology (Intel® AMT) when the operating system is not available or even the computer is turned off. Note 1: To active vPro® function of P27u-20, please see "OSD functions" on page 2-3. Note 2: For more detail Intel vPro® settings, you can consult local IT for further information. 12.
After operating, the OSD pops up. The USB devices and signal will be switched to another upstream port after OSD disappears. You can bind USB-B and USB-C signals in the KVM option in the OSD menu. While operating, and if the USB device is working on data transferring, the port icon will be red, not blue. There will be a pop-up message for the risk alert of data losing possibility.
13. Recommended Ethernet setup: 1) Connect Desktop with HDMI/DisplayPort and USB type B for USB Ethernet. 2) Connect single Thunderbolt™ 4 cable to Notebook for Display/Thunderbolt™/PCIe Ethernet. 3) Connect RJ45 cable (cat 5e above) to router. Note 1: To enable Ethernet function of P27u-20, please see "OSD functions" on page 2-3. Note 2: Both Thunderbolt™/USB-B Ethernet transmission through same LAN cable to router. Note 3: RJ45 link rate LED indicator: Orange for 1G, Green for 100M, no light for 10M.
15. Power on the monitor and the computer. 16. To install the monitor driver, you must download it from Lenovo website， (http://support.lenovo.com/docs/P27u-20) and follow the instructions on page 2-7. Registering your option Thank you for purchasing this Lenovo® product. Please take a few moments to register your product and provide us with information that will help Lenovo to better serve you in the future.
Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. Swivel With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle. Height Adjustment After pressing the top of the monitor, you can adjust the height of the monitor.
User controls Your monitor has controls at the right side which are used to adjust the display. For information on how to use these controls, please see “Explore your monitor” on page 2-1. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow the instructions that came with the cable lock to attach it.
Features and specs Table 1-1. Monitor specifications Dimensions Height 421.38mm(16.59in.) Depth 219.97 mm (8.66 in.) Width 613.80 mm (24.16 in.) Tilt range Range: -5°/+35° Swivel Range: -45°/+45° Lift Range: 135mm Pivot 90 degree (both clockwise and counter clockwise) VESA mount Supported (GS&UL Approved) 100 mm x 100 mm (3.94 in. x 3.94 in.) Image Viewable image size 684.784 mm (27 in.) Maximum height 335.664mm(13.21in.) Maximum width 596.736mm (23.49in.) Pixel pitch 0.1554mm (0.
Video input (HDMI) Video input (Thunderbolt™) Input signal HDMI Horizontal addressability 3840 pixels (max) Vertical addressability 2160 lines (max) Clock frequency 600 MHz Input signal Thunderbolt™ Horizontal addressability 3840 pixels (max) Vertical addressability 2160 lines (max) Clock frequency 600 MHz Communications VESA DDC /CI Altitude Test Operation 5000 m (16404 ft.
Chapter 2. Explore your monitor This section describes the user control features used to adjust your monitor image. Quick access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1 Direct access controls No. 1 2 3 4 Icon Control Description One Key Switch Select “1” is Thunderbolt™ port USB-C function Select “2” is HDMI /DP port USB-B function. Exit Exit from menu and return before menu.
OSD controls The settings adjustable with the user controls are viewed through the On-Screen Display (OSD), as shown below. To use the controls: 1. Press to open the main OSD menu. 2. Use or to move among the icons. Select an icon and press If there is a sub-menu, you can move between options using or to access that function. , then press to select that function. Use or to make adjustments. Press to save. Press to move backwards through the sub-menus and exit from the OSD.
Table 2-2 OSD functions OSD Icon on Main Menu Submenu Controls and Adjustments Description Brightness Adjusts overall screen brightness. Contrast Adjusts difference between light and dark areas.
OSD Icon on Main Menu Submenu Description Off On Controls and Adjustments HDR 400 On: HDR 400 When this function is enabled in the monitor, the HDR function of the host device must be turned on at the same time. Selects type of scaled image. Aspect Ratio Button Repeat Rate Full Screen: Expand image to full screen. Original AR: Ratio with input signal. Off Default Slow This monitor can accept video signals through three different connectors.
OSD Icon on Main Menu Submenu Controls and Adjustments Description Select OSD Language. Language Menu Setting Note: The language chosen only affects the language of the OSD. It has no effect on any software running on the computer. Menu Time Out Sets the length of time the OSD will remain active after the last time a button is pressed. Menu Horizontal Changes the horizontal position of the OSD. Menu Vertical Changes the vertical position of the OSD. Transparency Choose the transparency of OSD.
Maximum resolutions The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.
Driver (optional) Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft Windows 10. Installing the monitor driver in Windows 7 To install the device driver in Microsoft® Windows 7, do the following: 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then turn on the computer. Allow your computer to boot into Windows 7 operating system. 4. From the Lenovo website http://support.lenovo.
Installing the monitor driver in Windows 10 To use the Plug and Play feature in Microsoft Windows 10, do the following: 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then turn on the computer. Allow your computer to boot into Windows 10 operating system. 4. From the Lenovo website http://support.lenovo.
Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. Table 2-4.
Detaching the monitor stand After placing the monitor face down on a clean and soft surface, push the hook of the stand and lift the stand up to remove it from the monitor. Wall Mounting (Optional) Refer to the instructions that come with the VESA compatible base mounting kit. 1. 2. 3. 4. Place the monitor face down on a non-abrasive surface on stable flat table. Remove the stand. Attach the mounting bracket from the wall mounting kit to the monitor.
Chapter 3. Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-1. Troubleshooting Problem Possible cause The words” Out of Range” are shown on the screen, and the power indicator is flashing white. The system is set to a display mode which is not supported by the monitor.
Table 3-1. Troubleshooting (continued) Problem Screen is blank and power indicator is breathing white. The power indicator is white, but there is no image. One or more of the pixels appear discoloured Fuzzy lines in text or a blurry image. Horizontal or vertical lines through the image. Possible cause The monitor is in Standby/Suspend mode Reference “Understanding power Press any key on the management” on page keyboard or move the mouse to restore operation.
Appendix A. Important safety information Safety information General Safety guidelines For tips to help you use your computer safety, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. This equipment is not suitable for use in locations where children are likely to be present, avoid hurting your child when machine falling down.
Maintenance Important Safety Information The power cord is designed for use with your monitor. To use a different cord, use only a power source and connection compatible with this monitor. WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. The grounding plug is an important safety feature.
Appendix B. Comfort and accessibility This section will give you information on adjusting and using your monitor. Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Positioning your monitor Prolong exposure to computer screens may cause temporary visual fatigue. Factors including working environment, working habit and posture, screen flicker and blue light contribute to this condition. To minimize visual fatigue certain adjustments can be made on the work stations or using suitable computer screens with features that alleviate eye strain. Environment Visual fatigue is affected by the working environment.
Tips for healthy work habits Long exposures to computer screens may cause eye strain. Symptoms include headache, burning eyes, blurred vision and discomfort. To minimize eye strain, computer users can adjust working habits to let their eyes relax and recover. Break Times Computer users should take some time away from the screen especially if working for prolong hours. Generally, it is recommended to take short breaks (5 – 15 mins) after 1 –2 hours of continuous computer works.
ThinkVision monitors are design to maximize work space (e.g. having thin profiles, compatible for ThinkCentre Tiny back mount, practical cable management, etc). Viewing Angle Neck fatigue and pain may result from prolong turning of the head to see objects on the monitor screen. To minimize this, position the monitor directly in front so the head, neck and torso face forward to the screen. It is recommended that monitor should not be more than 35 degrees to the right or left of the head.
Low Blue Light Concerns on blue light affecting eye health have risen over the years. Blue light have wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces blue light emissions. Users can enable low blue light mode on these monitors from the OSD settings. 1. Press to open the main OSD menu. 2. Use or to move among the icons. Select icon to access this function.
3. Use or function. to move among the items. Select Scenario Modes and press 4. Select Low Blue Light and press to access this to enable/disable Low Blue Light. Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability.
Appendix C. Service and support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms. Register your monitor Register to receive product service and support updates, as well as free and discounted computer Accessories and content. Go to: http://www.lenovo.
Country or Region Telephone Number Chile 800-361-213(Spanish ) China Technical Support Line: China (852) 3516-8977 (Hong Kong S.A.R.) (Cantonese, English, Mandarin) China 0800-807 / (852) 3071-3559 (Macau S.A.R.
Country or Region Telephone Number Israel Givat Shmuel Service and Center: +972-3-531-3900 (Hebrew, English) Italy Warranty service and support: +39-800-820094 (Italian) Japan 0120-000-817 (Japanese, English) Kazakhstan 77-273-231-427(Standard charges Apply) (Russian , English) Korea 080-513-0880 (Collect Call) 02-3483-2829 (Toll Call) (Korean) Latvia 371-6707-360(Latvian, Russian, English) Lithuania 370 5278 6602(Italian, Russian, English ) Luxembourg ThinkServer and ThinkStation: 352-360-
Country or Region Telephone Number Sri Lanka +9477-7357-123 (Sumathi Information systems) (English) Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) Thailand 001-800-4415-734 (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkey 444-04-26 (Turkish) United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard warranty support: 08705-500-900(Engl
Service information Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The following are examples of misuse or abuse and not covered by warranty: Images burned on to the screen of a CRT monitor.
Appendix D. Compliance information Recycling information Lenovo encourage owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: www.lenovo.
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries, or both. Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
TCO Certified Appendix D Troubleshooting D-3
D-4 P27u-20 Flat Panel Monitor User’s Guide
Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection. It improves the concept of energy efficiency of consumers and manufacturers, and effectively guides the market.
Appendix E. Notices and trademarks Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.
