Installation and User Guide ThinkServer TS200 Machine Types: 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530
ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530 Installation and User Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 183 and the Warranty and Support Information document on the Lenovo® ThinkServer Documentation DVD. First Edition (November 2009) © Copyright Lenovo 2009. Portions © Copyright International Business Machines Corporation 2009.
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1 Notices and statements in this document . . . . . . . . . . . . . . . . 2 Related documentation . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 2. Server setup roadmap . . . . . . . . . . . . . . . . . . 5 Chapter 3. What is included with your server . Features and technologies . . . . . . . . . Specifications . . . . . . . . . . . . . Software . . . . . . .
Power and signal cables for internal drives . . Removing an adapter . . . . . . . . . . . Installing an adapter . . . . . . . . . . . . Removing a PCI card . . . . . . . . . . . Installing a PCI card . . . . . . . . . . . . Removing a USB embedded hypervisor flash device Installing a USB embedded hypervisor flash device Removing the virtual media key. . . . . . . . Installing the virtual media key . . . . . . . . Removing a hot-swap power supply . . . . . . Installing a hot-swap power supply . . . . . .
Starting the Setup Utility . . . . . . . . . . . . . . Setup Utility menu choices . . . . . . . . . . . . . Passwords . . . . . . . . . . . . . . . . . . . Using the Boot Manager program . . . . . . . . . . . RAID controllers . . . . . . . . . . . . . . . . . . Using the WebBIOS utility . . . . . . . . . . . . . Using the ThinkServer EasyStartup program . . . . . . . Before you use the EasyStartup DVD . . . . . . . . . Setup and configuration . . . . . . . . . . . . . . Configuring RAID . . . . . . . . . .
Diagnostics messages. . . . . . . . . . . . . . . . . . . . . 178 Appendix A. Getting help and technical assistance . Before you call . . . . . . . . . . . . . . . Using the documentation . . . . . . . . . . . . Getting help and information from the World Wide Web Calling for service . . . . . . . . . . . . . . Using other services . . . . . . . . . . . . . Purchasing additional services. . . . . . . . . . Lenovo product service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité.
Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information book.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v Throw or immerse into water v Heat to more than 100° C (212° F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 11: CAUTION: The following label indicates sharp edges, corners, or joints nearby.
DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications. Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
Chapter 1. Introduction This Installation and User Guide is intended to use with your Lenovo® ThinkServer™ TS200 (Machine Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530) server.
1 Model and machine type For a list of supported optional devices for the server, go to http://www.lenovo.com/thinkserver and click the Options tab. Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the Lenovo ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
Related documentation The Lenovo ThinkServer Documentation DVD contains documentation for the server in Portable Document Format (PDF). The Lenovo ThinkServer Documentation DVD requires the Adobe® Reader 5.0 (or later) or xpdf, which comes with Linux® operating systems. The following table describes the content and location of documentation that is provided with your server.
4 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Chapter 2. Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and just needs to be connected to power and the network and started. In other cases, the server needs to have hardware features installed, requires hardware and firmware configuration, and requires the operating system to be installed. Table 1.
6 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Chapter 3. What is included with your server The TS200 server package includes the server, power cords, the ThinkServer Documentation DVD, and software media. 1 2 3 Server Power cords Documentation and software media Features and technologies The TS200 server offers the following features and technologies: v UEFI-compliant server firmware The server firmware offers several features, including Unified Extensible Firmware Interface (UEFI) 2.
v Remote presence capability and blue-screen capture The remote presence feature provides the following functions: – Remotely viewing video with graphics resolutions up to 1600 x 1200 at 85 Hz, regardless of the system state – Remotely accessing the server, using the keyboard and mouse from a remote client – Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server – Uploading a dis
The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script. v Large data-storage capacity and hot-swap capability Some hot-swap server models support four 3.5-inch hot-swap hard disk drives.
Specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Table 2.
Table 2. Features and specifications (continued) Video controller (integrated into IMM): v Matrox G200 v Compatible with SVGA and VGA v 128 MB SDRAM video memory RAID controllers: v ServeRAID BR10il v ServeRAID-MR10i v ServeRAID-M1015 Note: The maximum video resolution is 1280 x 1024 v ServeRAID M5015 v ServeRAID MR10is VAULT Acoustical noise emissions: v Sound power, idling: 6.5 bels maximum v Sound power, operating: 6.5 bels maximum Environment: v Air temperature: – Server on: 10°C to 35°C (50.
Reliability, availability, and serviceability Three important server design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored on the server, the availability of the server when you need it, and the ease with which you can diagnose and correct problems.
v Wake on LAN capability Chapter 3.
14 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Chapter 4. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustrations show the controls, LEDs, and connectors on the front of the server models. The following is an illustration of the 3.
1 2 3 4 5 Simple-swap hard disk drive DVD drive activity LED (green) Front information panel Power-on LED Power-control button 6 7 8 9 10 Hard disk drive activity LED System error LED USB 2 USB 1 DVD-eject button DVD drive activity LED: When this LED is lit, it indicates that the DVD drive is in use. System-power LED: When this LED is lit and not flashing, it indicates that the server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the server, press the power-control button or use the IMM Web interface. See “Logging on to the Web interface” on page 125 for information on logging on to the IMM Web interface. Hard-disk drive activity LED: When this LED is flashing, it indicates that a hard disk drive is in use. System-locator LED: Use this LED to visually locate the server among other servers.
Rear view The following illustration shows the connectors and LEDs on the rear of the server. 1 2 3 USB 3 and 4 USB 1 and 2 Ethernet connectors 5 6 7 4 Video connector 8 Serial (Com1) Power cord connector Ethernet transmit/receive activity LED (amber) Ethernet link status LED (green) USB 1-4 connectors: Connect a USB device, such as USB mouse or keyboard, to any of these connectors. Ethernet 10/100/1000 connector: Use these connectors to connect the server to a network.
System-board internal connectors DIMMs DIMMs Heatsink Orientation Microprocessor The following illustrations show the internal connectors and switches on the system board. Chapter 4.
1 DIMM 1 11 Fan 1 connector 21 Slot 2: PCIe2 x8, 25w 2 DIMM 2 12 Hard disk backplane configuration connector 22 Slot 1: PCIe2 x8, 25w 3 DIMM 3 13 Operator information panel connector 23 Battery 4 DIMM 4 14 Simple-swap HDD backplane signal connector 24 Power 2 connector 5 DIMM 5 15 Wake-on-LAN connector 25 Virtual media key connector 6 DIMM 6 16 Optical drive connector 26 Power 1 connector 7 Microprocessor 17 Hypervisor flash device connector 27 Power 3 connecto
3 Ethernet connector 1 4 USB connectors 1 and 2 7 SW1 (NMI button) System-board switches and jumpers DIMMs DIMMs Heatsink Orientation Microprocessor The following illustration shows the switches and jumpers on the system board. The following table describes the jumpers on the system board. Table 3. System board jumpers Jumper number Jumper name Jumper setting JP1 Clear CMOS jumper 1 v Pins 1 and 2: Keep CMOS data (default).
Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. Review the information in “Installation guidelines” on page 29, “Handling static-sensitive devices” on page 31, and “Turning off the server” on page 28. 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved.
Table 4. System-board LEDs (continued) LED Description Baseboard management controller heartbeat LED This LED flashes to indicate that the IMM is functioning normally. Standby power LED When this LED is lit, it indicates that the server is connected to ac power. The following table describes the LEDs on the system board and extender card and suggested actions to correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
1 2 3 4 5 AC power LED DC power LED Fault LED Fault LED Power LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the front information panel and suggested actions to correct the detected problems. Chapter 4.
Table 5. Power-supply LEDs Power-supply LEDs AC DC Off Off Error Off Description Action Notes No ac power to the server or a problem with the ac power source 1. Check the ac power to the server. This is a normal condition when no ac power is present. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
the server is connected to ac power, the power-control button becomes active (the power-on LED flashes slowly). You can turn on the server by pressing the power-control button. The server can also be turned on in any of the following ways: v If a power failure occurs while the server is turned on, the server will restart automatically when power is restored. v If your operating system supports the Wake on LAN® feature, the Wake on LAN feature can turn on the server.
Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests to the service processor, such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server.
Chapter 5. Installing and replacing optional devices This chapter provides detailed instructions for installing optional hardware devices in the server. Installation guidelines Before you install optional devices, read the following information: v Read the safety information that begins on page vii, “Working inside the server with the power on” on page 30, “Handling static-sensitive devices” on page 31, and the guidelines in this section. This information will help you work safely.
devices. However, you must turn off the server before performing any steps that involve removing or installing adapter cables or non-hot-swap optional devices or components. v Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on.
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that might fall into the server as you lean over it.
Server components The following illustration shows the major components in the server.
Attention: Operating the server for more than 30 minutes with the side cover removed might damage server components. For proper cooling and airflow, replace the side cover before turning on the server. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices (see “Turning off the server” on page 28); then, disconnect all power cords and external cables. 3.
3. Position the lip on the bottom edge of the side cover on the ledge on the bottom of the chassis; then, rotate the cover up to the chassis. Press down on the cover release latch and push the cover completely closed until it latches securely into place. 4. Lock the side cover. 5. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
5. Lift the lower bezel to disengage the two bottom tabs from the chassis. Set the lower bezel aside. Chapter 5.
6. Carefully pull the two bezel clips 1 on the left side of the upper bezel away from the chassis; then, rotate the upper bezel to the right side of the server to disengage the two right-side tabs from the chassis. Set the upper bezel aside. For instructions for replacing the two-piece bezel, see “Installing the lower bezel” and “Installing the upper bezel” on page 37. Installing the lower bezel To install the lower bezel, complete the following steps: 1.
2. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place. 3. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Installing the upper bezel To install the upper bezel, complete the following steps: 1.
6. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
where: ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) e is the number of ranks 1 = single-rank 2 = dual-rank 4 = quad-rank ff is the device organization (bit width) 4 = x4 organization (4 DQ lines per SDRAM) 8 = x8 organization 16 = x16 organization wwwww is the DIMM bandwidth, in MBps 8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus) 10600 = 10.
v The following table lists the supported UDIMM population. Table 6. Supported UDIMM population per channel Ranks per DIMM (any combination) DIMMs slots per channel DIMMs installed in each channel DIMM type DIMM speed 2 1 Unbuffered DDR3 ECC 1066, 1333 single-rank, dual-rank 2 2 Unbuffered DDR3 ECC 1066, 1333 single-rank, dual-rank v The following table lists the maximum DIMM population using ranked UDIMM. Table 7.
v The following table lists the supported RDIMM population. Table 9.
To install a DIMM, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. 3. Remove the cover (see “Removing the side cover” on page 32). 4. Locate the DIMM connectors on the system board. Determine the connectors into which you will install the DIMMs. Install the DIMMs in the sequence shown in the following table.
If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation” on page 67. Removing and installing internal drives See “Specifications” on page 10 for information about the types of drives that the server supports and other important information. The following figure shows the locations of the drive bays ( 1 - 7 ) in the server. Chapter 5.
The following notes describe the types of drives that the server supports and other information that you must consider when installing a drive: v Make sure that you have all the cables and other equipment that is specified in the documentation that comes with the drive. v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to see whether you have to set any switches or jumpers on the drive.
1 2 Release buttons Drive retainer clip 7. Remove the drive retainer clip from the side of the drive. Save the clip to use when you install the replacement drive. 8. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a DVD drive To install a DVD drive, complete the following steps: 1.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
1 2 Release buttons Drive retainer clip 5. Push the drive into the bay. 6. Connect the power and signal cables to the drive. Note: Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs). 7. Install the upper bezel (see “Installing the upper bezel” on page 37). 8. Install the lower bezel (see “Installing the lower bezel” on page 36). 9.
1 2 3 EMC shield Tape drive Drive retainer clip 9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a tape drive To install a tape drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v You have all the cables and other equipment that is specified in the documentation that comes with the new drive. 2. 3. 4. 5. 6. 7.
8. Set any jumpers or switches on the drive according to the documentation that comes with the drive. 9. Remove the drive retainer clip from the side of the drive cage of bay 1 or bay 2. Slide the drive retainer clip to the front to remove it from the drive cage; then, snap the drive retainer clip into the screw holes on the side of the drive. 1 2 3 EMC shield Tape drive Drive retainer clip 10. Remove the EMC filler. 11. Push the drive into the bay.
To remove a hot-swap hard disk drive, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. Note: You do not have to turn off the server to remove hot-swap drives from the hot-swap drive bays. 2. Remove the lower bezel (see “Removing the two-piece bezel” on page 34). 3. Rotate the drive tray handle of the drive assembly that is to be removed to the open position (based on your model).
Table 13. IDs of the hot-swap drives (models with four drive bays) Drive bay ID 4 0 5 1 6 2 7 3 Installing a hot-swap hard disk drive This procedure applies only to server models that have hot-swap hard disk drives. Before you install a hot-swap hard disk drive, read the following information: v The hot-swap drives must be either all SAS hard disk drives or all SATA hard disk drives; the two types cannot be combined. v Inspect the drive tray for signs of damage.
1. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. 2. Make sure that the drive tray handle is in the open position. 3. Align the drive assembly with the guide rails in the bay; then, carefully slide the drive assembly 1 into the drive bay until the drive stops. 4. Rotate the drive tray handle to the closed position 2 . 5.
Removing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. To remove a simple-swap hard disk drive, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2.
Installing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server you remove or install a simple-swap hard disk drive. To install a simple-swap hard disk drive, complete the following steps: 1.
v The drives that are preinstalled in the server come with power and signal cables attached. If you replace any drives, remember which cable is attached to which drive. v When you install a drive, make sure that one of the signal cable drive connectors is connected to the drive and that the connector at the other end of the signal cable is connected to the system board or a compatible adapter or controller that you have installed.
7. Remove the expansion-slot screw 2 at the rear of the adapter 3 if any. 8. Carefully grasp the adapter by its top edge or upper corners. And pull the adapter from the server. Attention: Expansion-slot covers must be installed in all empty slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.
Installing an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter. Adapter that the server supports might vary, depending on your server model. v Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section. If you must change the switch setting or jumper settings on the adapter, follow the instructions that come with the adapter.
6. Remove the screw that secures the expansion-slot cover to the chassis. Store the expansion-slot cover and screw in a safe place for future use. Note: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions standards of the server and ensures proper ventilation of server components. 1 2 3 4 5 6 Rear adapter retention bracket Expansion-slot screw (optional) Adapter Left side Right side Front adapter retention bracket 7.
8. If you are installing a full-length adapter, remove the blue adapter guide (if any) from the end of the adapter. 1 Adapter guide 9. Carefully grasp the adapter by the top edge or upper corners, and align it with the expansion slot guides; then, press the adapter firmly into the expansion slot. Move the adapter directly from the static-protective package to the expansion slot. Attention: Make sure that the adapter is correctly seated in the expansion slot before you turn on the server.
Attention: To avoid breaking the retaining clips or damaging the adapter connector, open and close the clips gently. 5. Carefully grasp the end of the adapter and pull it out of the connector. 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a PCI card A PCI card can be installed in either PCI slot 1 or 2 on the system board. The PCI card is supported on hot-swap server models only.
9. Take the other end of the signal cable that is attached to the drive backplane section for drive bays 0 through 3 (as labeled on the front of the drive cage) and connect it to the connector that is closest to the battery on the PCI card. 10. Replace the hard disk drive fan assembly: a. Insert the hard disk drive fan assembly retaining tab over the right edge of the hard disk drive backplane; then, rotate the hard disk drive fan assembly toward the backplane.
5. Align the flash device with the connector on the system board and push it into the connector until it is firmly seated. 6. Press down on the retaining latch to lock the flash device into the USB connector. 7. Reconnect the power cord and any cables that you removed. 8. Install and lock the side cover (see “Installing the side cover” on page 33). 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server.
4. If you are instructed to return the virtual media key, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the virtual media key To install the virtual media key, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Unlock and remove the side cover (see “Removing the side cover” on page 32). 3.
Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply” on page 98 for information about the removal of a non-hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
To remove a hot-swap power supply, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Disconnect the power cord from the power supply that is to be removed. 3. Press down on the release lever 1 and pull the power supply 2 out of the bay, using the handle. 4. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
1 2 Release lever Hot-swap power supply 2. Using the handle, push the power supply toward the front of the chassis until it locks into place. 3. Connect one end of the power cord into the connector on the back of the power supply and connect the other end of the power cord into a properly grounded electrical outlet. 4. Make sure that both the ac and dc power LEDs on the rear of the power supply are lit, indicating that the power supply is operating correctly.
4. Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation, and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables that are connected to the server. If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation.
68 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
2. Install the lower bezel: a. Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis. b. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place. Chapter 5.
Reinstalling the side cover If you removed the side cover, reinstall it. Note: The rear adapter-retention bracket rests against the server side cover. You might find it easier to lay the server on its side to replace the side cover. To reinstall the side cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server.
Connecting the cables Attention: To prevent damage to equipment, connect the power cords last. If the server cables and connector panel have color-coded connections, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on. See “Rear view” on page 18 for an illustration of the input/output (I/O) connectors on the rear of the server.
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Chapter 6. Installing and replacing customer replaceable units Removing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To remove the rear system fan, complete the following steps: 1. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 2. Unlock and remove the side cover (see “Removing the side cover” on page 32). 3.
Installing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To install the rear system fan, complete the following steps: 1. The replacement fan comes with the rubber grommets installed 1 ; however, they might have come out during shipment. If any of the rubber grommets are missing from the fan, install them on the fan before you continue.
Removing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly. Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To remove the hard disk drive fan assembly, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2.
9. Pull out on the hard disk drive fan assembly release tabs; then, rotate the assembly away from the drive cage slightly. 1 2 3 Release tabs Hard disk drive fan assembly Slot 10. Remove the cable from the slot on the hard disk drive fan assembly; then, rotate the assembly away from the drive cage and remove the assembly from the drive cage. 11.
1 2 3 Release tabs Hard disk drive fan assembly Slot 2. Route the hard disk drive signal and power cables through the slots on the edge of the hard disk drive fan assembly. Make sure that the cables will not be pinched between the hard disk drive assembly and the hard disk drive backplane when the assembly is installed. 3. Rotate the hard disk drive fan assembly toward the backplane. Align the right edge of the hard disk drive fan assembly and the right edge of the backplane.
5. Connect the hard disk drive fan assembly cable to the system board (see “System-board internal connectors” on page 19 for the location of the hard disk drive fan connector). 6. Reinstall the hard disk drives. 7. 8. 9. 10. Note: Before you continue, check all internal power cables to be sure that they are connected to the system board and other optional devices. Install the lower bezel (see “Installing the lower bezel” on page 36). Install the side cover (see “Installing the side cover” on page 33).
1 2 3 4 5 Retaining tab Drive cage release tab Locating pins Simple-swap backplate Retaining latch 11. Lift the simple-swap backplate out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the simple-swap backplate, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
1 2 3 4 5 Retaining tab Drive cage release tab Locating pins Simple-swap backplate Retaining latch 2. Tilt the top of the simple-swap backplate toward the drive cage and over the locating pins until the retaining latch is engaged securely. 3. Press and hold the retaining tab on top of the cage; then, rotate the drive cage into the chassis until it locks into place. 4.
Removing the SAS/SATA hard disk drive backplane This procedure applies only to hot-swap server models with a SAS/SATA hard disk drive backplane installed on the back of the hard disk drive cage. To remove the SAS/SATA hard disk drive backplane, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3.
10. Tilt the top of the hard disk drive backplane away from the drive cage until it is clear of the locating pins. 11. Lift the SAS/SATA hard disk drive backplane out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the SAS/SATA hard disk drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
6. Install the hard disk drive fan assembly onto the hard disk drive cage (see “Installing the hard disk drive fan assembly” on page 76). 7. Install the hot-swap hard disk drives that you removed from the hard disk drive cage (see “Installing a hot-swap hard disk drive” on page 51). 8. Install the lower bezel (see “Installing the lower bezel” on page 36). 9. Install the side cover (see “Installing the side cover” on page 33). 10. Lock the side cover if you unlocked it during removal. 11.
1. Position the front end of the front-panel assembly in the channel above drive bay 1 on the left side of the chassis. 2. Push the front-panel assembly 1 toward the front of the chassis until it clicks into place. 3. Reroute and connect the front-panel assembly cable to the system board (see “System-board internal connectors” on page 19 for the location of the front-panel connector). 4.
7. Squeeze the spring clips 1 on the sides of the front USB connector assembly and pull the assembly out of the back of the housing. 8. Carefully pull the front USB cable out of the opening in the chassis. 9. If you are instructed to return the front USB connector assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the front USB connector assembly To install the front USB connector assembly, complete the following steps: 1.
9. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the rear adapter retention bracket To remove the rear adapter-retention bracket, complete the following steps: 1. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 2. Unlock and remove the side cover (see “Removing the side cover” on page 32). 3. Remove all adapters (if necessary) and place the adapters on static-protective surface.
Removing the front adapter-retention bracket To remove the front adapter-retention bracket, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on page 32). 4. Open the front and rear adapter-retention brackets. 5.
5. Disconnect the cables from the power-supply cage to the system board and all internal components. 6. Remove the four black screws that secure the power-supply cage to the chassis; then, slide the cage toward the front of the server to disengage the retaining clips 1 from the top of the chassis and lift the cage out of the chassis. 7. If you are instructed to return the power-supply cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
2. Install the four screws that secure the power-supply cage to the chassis. 3. Connect the cables from the power-supply cage to the system board and all internal components (see “System-board internal connectors” on page 19 for the locations of the internal connectors). 4. Reinstall both hot-swap power supplies (see “Removing the hot-swap power supply cage” on page 87). 5. Install the side cover (see “Installing the side cover” on page 33). 6. Lock the side cover if you unlocked it during removal. 7.
CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Removing a ServeRAID BR10-il controller To remove the ServeRAID BR10-il controller, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed.
plastic standoff. 3. Connect the signal cable to the SAS/SATA controller. 4. Install and lock the side cover (see “Installing the side cover” on page 33). 5. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing an optional ServeRAID-MR10i SAS/SATA controller To remove a ServeRAID-MR10i SAS/SATA adapter, complete the following steps: 1. Read the safety information beginning on page vii, and “Installation guidelines” on page 29. 2.
Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. To install a ServeRAID-MR10i adapter, complete the following steps: 1. Read the safety information beginning on page vii, and “Installation guidelines” on page 29. 2.
7. Press the ServeRAID-MR10i adapter firmly into the connector on the system board. 8. Reconnect the cables to the new ServeRAID-MR10i adapter. Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller To remove a ServeRAID-MR10is SAS/SATA adapter, complete the following steps: 1. Read the safety information beginning on page vii, and “Installation guidelines” on page 29. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.
1 2 3 4 Battery Battery carrier RAID adapter Connector for battery carrier b. Press the battery carrier into the connector on the ServeRAID adapter until it is firmly connected. c. Secure the battery carrier to the ServeRAID adapter with the screws that came with the battery pack. 4. Turn the ServeRAID-MR10is adapter so that the ServeRAID-MR10is adapter keys align correctly with the connector. Attention: Incomplete insertion might cause damage to the system board or the ServeRAID-MR10is adapter.
2 PCI slot 5. Press the ServeRAID-MR10is adapter firmly into the connector on the system board. 6. Reconnect the cables to the new ServeRAID-MR10is adapter. Make sure that the ServeRAID-MR10is SAS/SATA adapter is cabled. 7. Rotate the rear adapter-retention bracket to the closed (locked) position. 8. Install the side cover (see “Installing the side cover” on page 33). 9. Lock the side cover. 10. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
To remove a non-hot-swap power supply, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on page 32). Note: It might be helpful to lay the server on its side for the remainder of this procedure. 4.
Installing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Removing the hot-swap power supply cage” on page 87 for information about the installation of a hot-swap power supply. To install a non-hot-swap power supply, complete the following steps: 1. Position the power supply in the chassis so that the screw holes in the power supply are aligned with the corresponding holes in the rear of the chassis. 2.
Removing the microprocessor and fan sink To remove the microprocessor and fan sink, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Turn the server on its side so that it is lying flat, with the cover facing up. 4. Unlock and remove the side cover (see “Removing the side cover” on page 32). 5.
c. Tip the top of the fan sink toward the front of the server while you slide it away from the lower flange of the retention module; then, remove it from the server. After removal, place the fan sink on its side on a clean, flat surface. 10. 11. 12. 13. 100 Attention: The microprocessor retention latch is spring-loaded when the microprocessor is in place. Releasing the latch too quickly or allowing it to spring upward can damage the microprocessor and surrounding components.
Installing a microprocessor and fan sink To install the microprocessor, complete the following steps: 1. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. 2. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present. 3. Rotate the release lever on the microprocessor socket to the fully open position.
a. Make sure that the fan sink retention lever is in the fully open position. Important: Be careful when you handle the microprocessor and fan sink. Do not contaminate the thermal material between them. 7. 8. 9. 10. 11. 12. 13. b. Slide the bottom edge of the fan sink under the lower flange of the retention module; then, place the top of the fan sink onto the top of the retention module. c. Close the fan sink retention lever and lock it securely in place. d.
Note: v Read the Safety information on page vii. v Read the “Installation guidelines” on page 29. To replace damaged or contaminated thermal grease on the microprocessor and fan sink, complete the following steps: 1. Place the fan sink on a clean work surface. 2. Remove the cleaning pad from its package and unfold it completely. 3. Use the cleaning pad to wipe the thermal grease from the bottom of the fan sink. Note: Make sure that all of the thermal grease is removed. 4.
Removing the system board To remove the system board, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 29. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Turn the server on its side so that it is lying flat, with the cover facing up. 4. Unlock and remove the side cover (see “Removing the side cover” on page 32). 5.
9. Remove the eight screws (seven in front and one in rear) 1 that secure the system board to the chassis. 10. Slide the system board toward the front of the server to disengage the tabs on the fan sink mounting bracket from the slots on the bottom of the chassis; then, carefully lift the system board out of the server. 11. Remove the fan connector covers from fan connectors 1, 3, and 5 on the system board. Then, put the fan connector covers aside for use later. Chapter 6.
12. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board To install the system board, complete the following steps: 1. Touch the static-protective package that contains the system board to any unpainted metal surface on the server. Then, remove the system board from the package. 2. Install the fan connector covers onto fan connectors 1, 3, and 5 on the system board. 3.
5. Install the eight screws (seven in front and one in rear) that secure the system board to the chassis. 6. Install any of the following components that you removed from the system board: v The fan connector covers. v Hypervisor key (see “Installing a USB embedded hypervisor flash device” on page 61). v Virtual media key (see “Installing the virtual media key” on page 63). v SAS/SATA controller (see “Installing a ServeRAID BR10-il controller” on page 91 ).
108 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Chapter 7. Configuring the server The following configuration programs come with the server: v Setup Utility The Setup Utility (formerly called the Configuration/Setup Utility program) is part of the server firmware. Use it to change the startup-device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility” on page 110. v Boot Menu program The Boot Menu program is part of the server firmware.
Table 14.
Utility, the changes are reflected in the system summary; you cannot change settings directly in the system summary. – Product Data Select this choice to view the system-board identifier, the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date. v System Settings Select this choice to view or change the server component settings. – Processors Select this choice to view or change the processor settings.
- Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address; specify whether to use the static IP address or have DHCP assign the IMM IP address; save the network changes. - Reset IMM to Defaults Select this choice to view or reset IMM to the default settings.
v User Security Select this choice to set, change, or clear passwords. See “Passwords” for more information. This choice is on the full and limited Setup Utility menu. – Set Power-on Password Select this choice to set or change a power-on password. For more information, see “Power-on password” on page 114. – Clear Power-on Password Select this choice to clear a power-on password. For more information, see “Power-on password” on page 114.
password has access to only the limited Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority. Power-on password If a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of up to seven characters (A - Z, a - z, and - 9) for the password.
RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed. Table 15. RAID utilities RAID configuration utility EasyStartup RAID configuration utility Where to find more information Description Location v For use with all factory-supported RAID controllers EasyStartup DVD “Using the ThinkServer EasyStartup program” on page 117 In system firmware.
1. After you turn on the power and when the computer is starting, you are prompted to press Ctrl + H when the following message is displayed: Copyright© LSI Logic Corporation Press for WebBIOS 2. Select an adapter from the list. 3. Click Start. The main WebBIOS utility interface is displayed. You can toggle between the physical view and logical view of the storage devices that are connected to the controller. Click Physical View or Logical View on the menu in the left pane to change the view.
New Configuration Clears the existing configuration and lets you create a new configuration. Add Configuration Retains the existing storage configuration and adds new drives to it (this does not cause any data loss). 3. Click Next. 4. Select a configuration mode from the following options: Custom Configuration In this mode, you can control all attributes of the new storage configuration.
The EasyStartup program has the following features: v Self-booting DVD v Easy-to-use, language-selectable interface v Integrated help system v Automatic hardware detection RAID configuration utility Device drivers provided based on the server model and detected devices Selectable partition size and file system Support for multiple operating systems Installs the operating system and device drivers in an unattended mode to save time v Creates a reuseable response file that can be used with similarly configure
If you continue to the main program interface, you will have the following selectable options: v Compatibility notes: This selection provides information about the RAID controllers, operating systems, and server configurations supported by that version of the EasyStartup program. v User Guide: This selection provides information about the features provided by that version of the EasyStartup program. v Hardware list: This selection displays a list of hardware devices detected by the EasyStartup program.
– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as RAID 1E) Use this option to create an integrated mirror enhanced array of three to eight disks, including up to two optional hot spares. All data on the array disks will be deleted. – Integrated Striping (IS) (also known as RAID 0) Use this option to create an integrated striping array of two to eight disks. All data on the array disks will be deleted. v Hard disk drive capacities affect how you create arrays.
4. To highlight the drive that you want to format, use the Up Arrow and Down Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or the End key. Press Alt+D. 5. To start the low-level formatting operation, select Format and press Enter. Creating a RAID array of hard disk drives To create a RAID array of hard disk drives, complete the following steps: 1. From the list of adapters, select the controller (channel) for the drives that you want to mirror. 2. Select RAID Properties. 3.
v Save response file: This task gives you the option of saving the information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers. v Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified. Then you are prompted to insert the operating system disk, and the operating system is installed using the information that you specified.
v SAS firmware is stored in ROM on the integrated RAID controller on the system board. v Major components contain vital product data (VPD) code. You can select to update the VPD code during the UEFI code update procedure. The following items are downloadable at http://www.lenovo.
The IMM supports the following basic system management features: v Environmental monitor with fan speed control for temperature, voltages, fan failure, power supply failure, and power backplane failure. v LED indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors v DIMM error assistance.
identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. Using the remote presence capability and blue-screen capture The remote presence and blue-screen capture features are integrated functions of the integrated management module (IMM). These integrated functions allow you to remotely mount or unmount drives or images on the client system as well as accessing the Web interface.
2. On the Login page, type the user name and password. If you are using the IMM for the first time, you can obtain the user name and password from your system administrator. All login attempts are documented in the event log. Note: The IMM is set initially with a user name of USERID and password of PASSW0RD (passw0rd with a zero, not a the letter O). You have read/write access. You must change the default password the first time you log on. 3.
v The server is not a domain controller. However, it is recommended to have the server join a domain. v The account that you use to log in and to install the Core Server has Administrator privileges on the server with full read/write access. Ideally, this account is also a Domain Administrator account. This account will be used to create the initial administrator-level account used to log in to the ThinkServer EasyManage console.
v v v v v ASP.NET ASP CGI Server Side Includes Windows Authentication v IIS 6 Metabase Compatibility Note: When you select ASP.Net or ASP, a dialog box displays the additional role services required. Click Add Required Role Services. 6. Click Install. Note: If IIS is already installed and certain Role Services are still required, expand Roles in the tree view on the left in Server Manager and click on Web Server (IIS), then click on Add Role Services. Select the necessary role services and click Install.
Chapter 8. Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 179 for more information. Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action A DVD is not working correctly. 1. Clean the DVD. 2.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The amount of system memory 1.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Monitor problems Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The monitor has screen jitter, or 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The power-control button does 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action You suspect a software problem. 1.
2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a loose screw is causing a short circuit on a circuit board. 3. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see “Solving undetermined problems” on page 142 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server.
Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failures (continuous or intermittent), see “Software problems” on page 140. Damaged data in CMOS memory or damaged firmware can cause undetermined problems.
v System-event log: This log contains all IMM, POST, and system management interrupt (SMI) events. You can view the system-event log through the Setup Utility and through the Dynamic System Analysis (DSA) program (as the IPMI event log). The system-event log is limited in size.
4. Click Downloads and drivers to download firmware updates. If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the Linux operating system come with a current version of IPMItool. You can view the IMM event log through the Event Log link in the integrated management module (IMM) Web interface. The following table describes the methods that you can use to view the event logs, depending on the condition of the server.
POST error codes When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST. If a power-on password is set, you must type the password and press Enter, when you are prompted, for POST to run. If POST is completed without detecting any problems, the server startup is completed. If POST detects a problem, an error message is sent to the POST event log.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. The Processor CPU n Status has a Configuration Mismatch.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Sensor CPU n OverTemp has transitioned to non-recoverable.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. The System %1 encountered a POST Error.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. A Uncorrectable Bus Error has occurred on system %1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Sensor Pwr Rail A Fault has transitioned to non-recoverable.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Sensor Pwr Rail D Fault has transitioned to non-recoverable.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Redundancy Cooling Zone 1 has been reduced.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. The Drive n Status has been disabled due to a detected fault.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. A PCI PERR has occurred on system Error %1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. A PCI PERR has occurred on system Error %1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Fault in slot System board on system Error %1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Ethernet Duplex setting modified from %1 to %2 by user %3.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Remote access attempt failed.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Watchdog %1 Screen Capture Occurred.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. The Chassis Event Log (CEL) on system %1 is 100% full.
Note: After you exit from the stand-alone memory diagnostic environment, you must restart the server to access the stand-alone memory diagnostic environment again. 5. Select gui to display the graphical user interface, or select cmd to display the DSA interactive menu. 6. Follow the instructions on the screen to select the diagnostic test to run. If the diagnostic programs do not detect any hardware errors but the problem remains during normal server operations, a software error might be the cause.
To save the DSA log to a file on a diskette or to the hard disk, click Save Log on the diagnostic programs screen and specify a location and name for the saved log file. Notes: 1. To create and use a diskette, you must add an optional external diskette drive to the server. 2. To save the test log to a diskette, you must use a diskette that you have formatted yourself; this function does not work with pre-formatted diskettes.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. v Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.
Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
182 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.
Table 17. Limits for particulates and gases (continued) Contaminant Limits 1 ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc. 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction. 3 ANSI/ISA-71.04-1985.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme. In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003.
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Japan Voluntary Control Council for Interference (VCCI) statement Taiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement 192 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide
Index A acoustical noise emissions 11 adapter hot-plug devices 92 installing 57 hot-plug 92 PCI card installing 60 removing 55 requirements 57 scanning order 57 ServeRAID-MR10i 92 ServeRAID-MR10is installing 94 administrator password 113, 114 Advanced Settings Utility (ASU) program, overview 126 Advanced Settings Utility program, overview ASM event log 143 assertion event, system-event log 143 assistance, getting 179 Attached Disk Test 131 attention notices 2 availability 12 B backplane 50 battery failure
diskette drive (continued) removing 44 display problems 135 documentation DVD 3 drive cables 54 removable-media 47, 48 drive bays, internal 43 drives bay 1, 2, or 3 installing 45 hot-swap SAS cabling 55 hot-swap SATA cabling 55 hot-swap, removing 49, 51 Simple-swap SATA cabling 55 simple-swap, removing 54 simple-swap, removing 53 DSA log 143, 177 preboot messages 178 DVD drive problems 129 error symptoms 129 DVD drive installing 45 removing 44 DVD drive activity LED 16 DVD-eject button 17 E EasyStartup usi
H H8 heartbeat LED 24 handling static-sensitive devices 31 hard disk drive diagnostic tests, types of 131 formatting 120 problems 130 status LED 17 hard disk drives hot-swap SAS or SATA, installing 51 hot-swap SAS or SATA, removing 49 simple-swap SATA, installing 54 simple-swap SATA, removing 53 hard-disk drive activity LED 17 heat output 11 help, getting 179 hot-plug adapter.
P LEDs (continued) rear of server 18 LEDs and controls on the front of the server 15 logs system-event message 144 lower bezel installing 69 removing 34 LSI Configuration program 119 M management, systems 7 memory specifications 10 memory module installing 38 order of installation 42 memory modules removing 37 memory problems 133 menu choices in Setup Utility messages diagnostic 176 diagnostic text 177 IMM error 152 system-event 144 microprocessor installing 101 problems 134 removing 99 specifications 10
reliability 12 remote presence feature functions 8 using 125 removing adapter 55 battery 89 CD drive 44 connector 62 cover 32 DIMMs 37 diskette drive 44 DVD drive 44 fan hard disk drive, assembly 75 rear 73 fan sink 99 front USB connector assembly 84 front-panel assembly 83 hot-swap drives 49 hot-swap power supply cage 87 hot-swap SAS or SATA drives 49 hypervisor flash device 61 internal drives 43 lower bezel 34 memory modules 37 microprocessor 99 PCI card 59 power supply hot-swap 64 non-hot-swap 96 SAS/SAT
viewing event logs 143 virtual media key installing 63 VRM failure LED 23 system board (continued) removing 104 switches and jumpers 21 system reliability guidelines 30 system-board error LED 23 system-error LED 17 system-event log 143 system-information LED 17 system-locator LED 17 systems management 7 W Wake on LAN feature 27 Web interface obtaining IP address 125 Web site compatible options 38 Lenovo support 29, 123, 143 publication ordering 179 ServerProven list 38, 55 support 179 working inside the s
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