Datasheet

Lenovo Europe, Middle East, and Africa

Services Announcement ZS09-0264

Lenovo is a registered trademark of Lenovo Corporation

To enable the Business Partners to select the correct PhysicalPac offering for a

particular machine type, a services selection guide is available, providing a cross

reference list of ThinkPlus® and PhysicalPac offerings to applicable machine types.

PhysicalPac warranty upgrade and ThinkPad protection offerings have a part

number and can be ordered through UPOS/SAP in the same manner as Lenovo

products. To be eligible for service, PhysicalPac offerings must be registered by the

customer within 21 days of the purchase of the machine type to which it applies, by

completing the registration process provided in the PhysicalPac.

Key prerequisites

The offerings in this announcement are only applicable to Lenovo ThinkPad machine

types.

Planned availability date

December 15, 2009

Description

Definitions

The following abbreviations are used in this document.

• Next business day = NBD

• Customer carry-in repair = CCR

• On-site repair next business day = OSR NBD

• Hard disk drive or solid state drive retention = HDD

• ThinkPad protection = TPP

Announcement details

Lenovo adds newly announced machine types to the Lenovo PhysicalPac warranty

upgrade and ThinkPad protection offerings for ThinkPad.

One-year, customer carry-in, base warranty machine types: 2516, 2519, 4313,

4318, 4339, and 4387

Three-year, customer carry-in, base warranty machine types: 2518, 2522, 2873,

2931, 4314, 4319, 4349, and 4389

Three-year, on-site, next business day, base warranty machine types: 2537, 4384,

and 4391

Four-year, customer carry-in, base warranty machine types: 2538, 4873, and 4875

Four-year, on-site, next business day, base warranty machine types: 2539, 4484,

and 4876

Lenovo removes machine types from the Lenovo PhysicalPac warranty upgrade

and ThinkPad protection offerings for ThinkPad that are no longer eligible for those

offerings.

Machine types

1829 1830 1831 1832 1833 1834 1842 1874

2371 2372 2373 2374 2375 2378 2379 2382

2384 2386 2388 2672 2673 2681 2684 2722

2723 2724 2881 2884 2896 2897 9455