Instruction Manual

Lenovo limited warranty
3
 What Your Service Provider Will Do to Correct Problems
WhenyoucontactaServiceProvider,youmustfollowthespecifiedproblem
determinationandresolutionprocedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblemby
telephone,e‐mailorremoteassistance.TheServiceProvidermaydirectyouto
downloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstall
yourselfcalleda“CustomerReplaceableUnit”or“CRU”.Ifso,theService
ProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplication
ofsoftwareupdatesortheinstallationofaCRU,theServiceProviderwill
arrangeforserviceunderthetypeofwarrantyservicedesignatedforthe
productunder“
Part3‐WarrantyServiceInformation ”below.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,the
ServiceProviderwillreplaceitwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplace
yourproduct,yoursoleremedyunderthisLimitedWarrantyistoreturnthe
producttoyourplaceofpurchaseortoLenovoforarefundofyourpurchase
price.
 Replacement Products and Parts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,the
replacedproductorpartbecomesLenovo’spropertyandthereplacement
productorpartbecomesyourproperty.OnlyunalteredLenovoproductsand
partsareeligibleforreplacement.Thereplacementproductorpartprovidedby
Lenovomaynotbenew,but
itwillbeingoodworkingorderandatleast
functionallyequivalenttotheoriginalproductorpart.Thereplacement
productorpartshallbewarrantedforthebalanceoftheperiodremainingon
theoriginalproduct.