Machine type: 10104/6595 [C440] 10110/6267 [C540] Lenovo C4/C5 Series User Guide Version 1.0 2013.
Important Safety Information Before using this manual, it is important that you read and understand all of the related safety information for this product. Refer to the Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury or product damage. The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance.
Contents Important Safety Information Using the Computer Hardware.................................................. 1 Front view of the computer..........................................................................2 Left and right views of the computer...........................................................3 Rear view of the computer..........................................................................4 Installing the computer stand................................................................
Using the Rescue System......................................................... 25 OneKey Recovery.....................................................................................26 Driver and Application Installation..............................................................27 Using the Software.................................................................... 29 Lenovo Support........................................................................................
Using the Computer Hardware This chapter contains the following topics: Introduction to the computer hardware Information on computer connections Note: The descriptions in this chapter might be different from what you see on your computer, depending on the computer model and configuration.
Front view of the computer Attention: Be careful not to block any air vents on the computer. Blocked air vents can cause overheating. 1 2 10 3 4 5 6 7 8 9 Built-in microphone Built-in camera Hard disk drive indicator Wi-Fi status indicator Monitor On/Off indicator Menu button Direction button Direction button Monitor On/Off button Built-in IR receiver (Only functional on models equipped with a IR receiver module) Attention: The effective range of the Built-in IR Emitter is 10 feet.
Left and right views of the computer Attention: Be sure not to block any air vents on the computer. Blocked air vents may cause thermal problems. 7 8 1 2 3 4 5 6 USB connector Headphone connector Microphone connector USB connector Memory card reader Power button Optical drive eject button Optical drive Attention: Do not insert 3-inch discs into the optical drive.
Rear view of the computer 9 8 1 3 4 5 6 7 TV tuner connector (selected models only, 2 connectors for Japan) TV tuner connector (selected models only, 2 connectors for Japan) Power connector Ethernet connector USB connector USB connector HDMI-out connector (selected models only) Security cable slot Air vents 4 2 User Guide
Installing the computer stand 1. Raise the stand holder. 2. Line up the stand base with the mounting holes in the stand holder, then push the stand base into position. 2 1 3. Pull the hand screw ring up, then secure the stand base to the stand holder with the hand screw. 3 4. Press down the hand screw ring.
Computer stand Use the stand to position the display to your preference. It can be rotated 5° forward and 25° backward.
Basic connector instructions Note: Your computer may not have all of the connectors described in this section. Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone. USB connector Use this connector to attach a device that requires a USB connection.
Connecting your computer Connecting the power cord Connect the power cord to an electrical outlet. We recommend using a grounded connection or a surge protector.
Important information about using the computer Press the power button on the side of the computer to turn on the computer. Hold the computer tightly when you carry it.
Connecting to the Internet To connect to the Internet, you’ll need a contract with an Internet Service Provider (ISP) and some hardware. IPSs and ISP offerings vary by country. Contact your ISP for offerings available in your country. Your computer is designed to support a wireless (selected models only) or wired network that connects your computer to other devices.
Wired keyboard (selected models only) LVT —— After entering Windows, press this key to launch the LVT (Lenovo Vantage Technology) program, Lenovo’s pre-loaded Home PC software. In addition to its own functions, the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer. Notes: • Some models are not equipped with the LVT program. • The LVT key on the keyboard is disabled in the models without the LVT program.
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Using Windows 8 This chapter contains the following topics: Switching between the main Windows 8 interfaces The Charms Bar Shutting down the computer Switching between apps Closing an app Opening other system programs Windows Help and Support Attention: The Windows 8 operating system is provided by Microsoft Corporation. Please use it in accordance with the END USER LICENSE AGREEMENT (EULA) between you and Microsoft.
Switching between the main Windows 8 interfaces Windows 8 comes with two main user interfaces: the Start Screen and the Windows desktop. To switch from the Start Screen to the Windows desktop, do one of the following: • Select the Windows desktop tile on the Start Screen. • + D. Press the Windows key To switch from the desktop to the Start Screen, do one of the following: • Select Start from the Charms Bar.
Switching between apps Sometimes you want to get back to an app you were just using, or quickly switch through your recent apps. To switch between apps: Move the cursor to the top left corner, then click to bring in the next app. (If your computer is equipped with touch screen, swipe in from the left edge of the screen to bring in the next app.) Closing an app To close an app, do one of the following: • Move the cursor to the top left corner of the screen.
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Touch screen instructions This chapter contains the following topics: Touch Screen Calibration User Gesture Instructions for the Touch screen Attentions when using the Touch Screen Attention: Only selected models are equipped with a touch screen.
The monitor is touch-sensitive thanks to its touch-sensitive screen. A touch screen is an input device just like a mouse or a keyboard, and the user’s fingers transmit position information via the touch screen to the computer. With this technology, you only need to touch the pictures or words on the computer display lightly with your finger, and the computer will react.
Basic Hand Gestures 1. Single Click / Double Click For the item selected on the touch screen, with one finger touch it one or two times, to perform a single click or double click operation. This is similar to the action performed by clicking the mouse left button. 2. Single Finger Right Click For the item selected on the touch screen, press and hold your finger on the screen until a circle appears.
3. Dragging Movement First touch your finger on the desired item on the screen and hold it there, then make a dragging movement. This is similar to the click and drag movement you can make with a mouse. 4. Rolling Movement When you move your finger one time vertically (or horizontally) on the touch screen, this is called a Rolling Operation. For example: This operation is similar to moving the scroll wheel on the top of a mouse, and produces the same results as the scroll wheel interface does.
5. Zoom Operation Touch two fingers lightly on the desired item on the touch screen, then keeping both fingers on the screen, change the distance between them. By increasing (or decreasing) the distance, you can perform a zoom in (or zoom out) operation. For example: you can enlarge or reduce the picture size in Windows Photo Viewer. 6. Rotation Operation Use two figures to touch the desired item on the touch screen, then rotate them in the desired direction.
Related Touch Screen Settings • Select Hardware and Sound → Pen and Touch from the Settings charm. • Select touch actions which you wish to adjust. By clicking on “Settings”, you can adjust the “Speed” and “Spatial tolerance” parameters, to match the user’s natural way of double-clicking. You can double-click on the lower right corner of the icon to test this. Note: Users can access more help information from the Windows Help and Support menu.
Precautions when using the Touch Screen 1. When using the touch screen, be careful not to tear the surface with any sharp objects. 2. To ensure normal use of the touch screen, ensure that both the screen surface and your fingers are clean and dry. 3. To ensure precise positioning on the touch screen, avoid handling or touching the glass frame when you are touching the screen. 4. Turn the computer off for safety before cleaning the screen and frame with a soft cotton cloth.
7. Recognition of touch gestures can be influenced by the following: • Touching the correct place on the screen. • The speed of movement. • The time interval from when the screen was last touched. Note: The user can consult this manual and also the related Windows help content to learn accurate hand gestures. 8. The touch screen does not function in Rescue System mode. 9. The touch screen also does not function during the startup process, in Hibernate mode and in Sleep mode or Safe mode.
Using the Rescue System This chapter contains the following topics: OneKey Recovery Driver and Application Installation Attention: Using OneKey Recovery will result in loss of data. • You can restore the C: drive of the computer to factory default settings or to the last system backup status using OneKey Recovery. If you do this, all of the existing data on drive C: will be lost, but the content and format of the other partitions of the hard disk drive will remain unchanged.
Note about the service partition: The files and relevant data used by the rescue system are saved in the service partition. Deleting this partition will make the rescue system unusable. For more detailed information, see the following instructions: From the Search charm, select Apps → Control Panel → Administrative Tools → Computer Management → Disk Management, you can see the service partition, which must not be deleted.
Driver and Application Installation The Driver and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware. Method 1: Automatic Installation Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens, then select Drivers and Application Installation.
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Using the Software This chapter contains the following topic: Software instructions Note: The interface and functionality of these features will depend on which software was shipped with the computer model you purchased.
Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo, download and view user manuals for your computer, get the warranty information of your computer, and explore help and support information. To open this program, do the following: Click the Lenovo Support icon from the Start Screen or Search Screen. The main functions of this program are listed below. (This program supports online upgrades.
Troubleshooting and Confirming Setup This chapter contains the following topic: Ø Troubleshooting and Problem Resolution Note: The description of the TV tuner card in this manual is only applicable to machines which have the TV tuner card. It does not apply to machines that do not have a TV tuner card.
Solving Problems Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Problem: Ripple on screen. Troubleshooting and problem resolution: 1. Check to see if any of the following devices are located less than one meter from the computer: refrigerators, electric fans, electric dryers, UPS systems, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, contact Lenovo Service.
Problem: No sound from headphones. Troubleshooting and problem resolution: • Check the headphone cable connection — ensure that the headphone cable is securely inserted into the headphone connector. • Adjust the Windows volume control — select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode, then click the speaker icon. Ensure that the volume is turned up and the sound is not muted.
Troubleshooting Problems with Optical Drives and Hard Disks Problem: The Optical drive is unable to read a CD/DVD. Troubleshooting and problem resolution: 1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure. 2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload the CD or DVD.
The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals. Special considerations for troubleshooting Windows Record the following information as it may be useful later when troubleshooting system problems: The drivers for this computer model only support the Windows 8 system. Windows Help and Support If you have a problem with the operating system, see the Windows Help and Support file.
BIOS setup utility What is the BIOS setup utility? The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences. How can I start the BIOS setup utility? To start the BIOS setup utility: 1. Shut down the computer. 2. Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program.
Performing Daily Maintenance Tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards, it is very important to periodically clean the computer to prevent dust buildup. The cleaning supplies you need to clean the components include: a vacuum cleaner, a soft cotton cloth, pure water (preferably purified or distilled water) and cotton swabs. Attention: Before you clean your computer, disconnect the computer from the electrical outlet.
Hardware Replacement Guide This chapter contains the following topics: Ø Removing the stand base Ø Removing the foot cover Ø Replacing a memory module Ø Replacing the hard disk drive Ø Replacing the optical drive Ø Replacing the adapter Ø Replacing the keyboard and mouse User Guide 39
Overview This guide is intended to be used by customers who are replacing Customer Replaceable Units (CRUs) as well as trained service personnel who are replacing Field Replaceable Units (FRUs). In this guide, CRUs and FRUs will often be referred to as parts. Note: Trained service personnel should refer to the Hardware Maintenance Manual (HMM) for parts ordering information. This guide does not include procedures for all parts.
Additional information resources If you have Internet access, the most up-to-date information for your computer is available from the World Wide Web. You can find the following information: • CRU removal and installation information • Publications • Troubleshooting information • Parts information • Links to other useful sources of information To access this information, go to: http://support.lenovo.
Handling static-sensitive devices Static electricity, although harmless to you, can seriously damage computer components. When you are replacing a part, do not open the anti-static package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. When you handle parts and other computer components, take these precautions to avoid static electricity damage: • Limit your movement.
Replacing hardware Attention: Do not remove the computer cover or attempt any repairs before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://support.lenovo.com Note: Use only parts provided by Lenovo.
4. To release the stand base from the stand holder, twist the hand screw ring counter-clockwise until the base comes loose. 5. Slide the stand base out from the holder then put it aside. 6. Refer to “Installing the computer stand” to reinstall the stand base. Removing the foot cover Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure.
5. Lift up the stand holder then slide out the foot cover as shown. 6. To reattach the foot cover: a. Lift up the stand holder. b. Line up the foot cover with mounting holes on the back of the computer, then slide it back into position. Replacing a memory module Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure.
6. Push out the latches on both sides of the memory socket to release the and gently pull the memory module upward to remove it memory module All of the memory modules can be removed using the same from its socket. procedure. 7. To install a memory module: Align the new memory module with the memory socket, then insert it and push down on the top edge. Make sure the latches lock the memory module in place. 8. Reattach the foot cover and stand base.
4. Remove the stand base. Refer to “Removing the stand base”. 5. Remove the foot cover. Refer to “Removing the foot cover”. 6. Push the hard disk drive bracket out of the chassis as shown. , then slide the hard disk drive and bracket 1 1 7. Push the lock pins outward to release the hard disk drive from the bracket. 8. To install the new hard disk drive: a. Line up the new hard disk drive with the bracket and secure it with the pins. b. Slide the hard disk drive and bracket back into position. 9.
Replacing the optical drive Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or other damage. 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices.
7. Push a small iron stick (paper clip) into the small hole on the optical drive cover so that the disk springs out as shown. 8. Remove the two screws that secure the optical drive to the metal bracket. 9. Use a small flat head screwdriver to press and push out the pins that secure the cover to the disk. 10. Separate the cover from the defective optical drive.
11. To install the new optical drive: a. Align the new optical drive with the cover, and then push the cover back into position. b. Screw the metal bracket back onto the new optical drive. c. Slide the new optical drive into the drive bay. 12. Reattach the foot cover and stand base. Replacing the adapter Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. 1.
3. Connect the new adapter as shown.
Replacing the keyboard and mouse Note: Your keyboard will be connected to a USB connector at either side or at the rear of the computer. To replace the keyboard: 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the computer, and turn off all attached devices. 2. Unplug all power cords from electrical outlets. 3. Locate the connector for the keyboard. Refer to “Side view of the computer” and “Rear view of the computer”. 4.
Appendix. Declaration Thank you for using Lenovo products. Carefully read all documents shipped with your computer before you install and use the product for the first time. Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel. You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer, or operate the product inappropriately.
Trademarks Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.
Energy Star Statement ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture.
Enabling ErP compliance mode You can enable the energy-related products directive (ErP) compliance mode through the Power menu in the Setup Utility program. This mode reduces electricity consumption when your computer is in standby mode or turned off. To enable ErP compliance mode in the Setup Utility program, do the following: 1. Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program. 2.
