ThinkStation User Guide Machine Types: 4223, 4228 and 4229
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix B “Notices” on page 109. First Edition (April 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Modem safety information . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating and using recovery media . . . . . Creating recovery media . . . . . . . . Using recovery media . . . . . . . . . Performing backup and recovery operations . . Performing a backup operation . . . . . Performing a recovery operation . . . . . Using the Rescue and Recovery workspace . . Creating and using a rescue medium . . . . . Creating a rescue medium . . . . . . . Using a rescue medium . . . . . . . . Reinstalling preinstalled applications and device drivers . . . . . . . . . . . . . . . . .
Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . . Calling for service. . . . . . . . . . Using other services . . . . . . . . Purchasing additional services . . . . . . 104 . . . . 104 104 105 105 . . . . Appendix A. System memory speed . . . . . . . . . . . . . . . . 107 Appendix B. Notices. . . . . . . . . 109 Trademarks . . . . . . . . . . . . . . . . Appendix C. Regulatory information . . . . . . . . . . . . .
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Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the ThinkStation Safety and Warranty Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
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Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Connectivity • Two 10/100/1000 Mbps integrated Ethernet controllers System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
• Ten Universal Serial Bus (USB) 2.0 connectors (two on the front panel and eight on the rear panel) • Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector) • Two Ethernet connectors • Two audio connectors on the front panel (microphone connector and headphone connector) • Two USB 3.
Operating system(s), certified or tested for compatibility1 (varies by model type) • Red Hat Enterprise Linux® • Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer. Dimensions Width: 210 mm (8.3 inches) Height: 485 mm (19.1 inches) (floor to top of handle) Depth: 602 mm (23.7 inches) Weight Maximum configuration as shipped: 22.5 kg (49.
Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
• Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time. • Press the blue ThinkVantage button if your keyboard has one. Note: The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the SimpleTap program, you can download it from http://www.lenovo.com/support.
Figure 1. Front connector, control, and indicator locations 1 Optical drive eject/close button 6 1394 connector (available on some models) 2 USB 2.0 connector 7 Power switch 3 Microphone connector 8 Power indicator 4 Headphone connector 9 Hard disk drive activity indicator 5 USB 2.0 connector Chapter 1.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 Power cord connector 7 Audio line-out connector 2 PS/2 keyboard and mouse connectors (optional) 8 Microphone connector 3 Ethernet connectors (2) 9 USB 3.
Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 mouse connector. Serial port Used to attach an external modem, a serial printer, or other devices that use a 9-pin serial port. USB 2.0 connector / USB 3.
1 Heat sink and fan assembly (with microprocessor underneath) 7 Hard disk drives (5) 2 Internal speaker 8 Hard disk drive fan assembly 3 Optical drive 9 PCI card retainer 4 Card reader 10 Memory module(s) 5 Front audio and USB assembly 11 Rear fan assembly 6 Front bezel 12 Power supply assembly Locating parts on the system board Figure 4 “System board part locations” on page 10 shows the locations of the parts on the system board. Figure 4.
11 Microprocessor 1 12 volt power connector 12 Microprocessor 1 39 eSATA connector 40 Cover presence switch connector (Intrusion switch connector) 13 Microprocessor 1 fan connector 41 Thermal sensor 14 Microprocessor 1 memory slot 8 (DIMM8) 42 Internal speaker connector 15 Microprocessor 1 memory slot 4 (DIMM4) 43 Front audio connector 16 Microprocessor 1 memory slot 7 (DIMM7) 44 PCI card slot 17 Microprocessor 1 memory slot 3 (DIMM3) 45 PCI Express x4 card slot 18 Front fan connector 46 PCI Ex
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label. Figure 6. Machine type and model label Chapter 1.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkStationUserGuides Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program. See “SimpleTap” on page 5 for more information. Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item.
Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop. Click the volume icon and move the slider up or down to control the volume, or click the Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 17.
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. • Do not scratch or mark the disc. • Do not place or store the disc in direct sunlight. • Do not use benzene, thinners, or other cleaners to clean the disc. • Do not drop or bend the disc. • Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Register your computer with Lenovo To register your computer, go to http://www.lenovo.com/register. Then, follow the instructions on the screen to complete the registration. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
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Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Figure 7. Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed.
Figure 8. Installing a padlock Chapter 4.
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 68. • Administrator Password: Setting an Administrator Password deters unauthorized users from changing configuration settings.
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Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3.
Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots. To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Figure 13. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Chapter 5.
b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the card slot. 5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate card slot on the system board. See “Locating parts on the system board” on page 10. 7. Pivot the PCI card latch to the closed position to secure the PCI card.
Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module. Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs. When installing or replacing a memory module, use the following guidelines: • Use either DDR3 ECC UDIMMs or DDR3 ECC RDIMMs for your computer. Do not install both the UDIMMs and RDIMMs into the same computer. • Use 2 GB, 4 GB, or 8 GB UDIMMs in any combination up to a maximum of 128 GB.
• If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16.
9. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17. Installing a memory module 10. To install the memory fan duct, secure the rear of the fan duct with the retaining clips of the memory slots, and then pivot the fan duct downward until the fan duct snaps into position. Figure 18.
This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 31. 4. Locate the optical drive. See “Locating components” on page 9. 5.
6. Install the optical drive retainer on the side of the new optical drive. Figure 20. Installing the optical drive retainer 7. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 21. Installing the optical drive Chapter 5.
8. Connect the signal cable and the power cable to the new optical drive. Figure 22. Connecting the optical drive 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 31. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56.
6. Press the blue retaining clip 1 to remove the card reader out of the chassis. Figure 23. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 24. Installing the card reader retainer Chapter 5.
8. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 25. Installing the card reader 9. Reconnect the card reader cable to the system board. See “Locating parts on the system board” on page 10. 10. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 31. What to do next: • To work with another piece of hardware, go to the appropriate section.
Refer to the “Lithium battery notice” in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the battery. See “Locating parts on the system board” on page 10. 4. Remove the old battery. Figure 26. Removing the old battery 5. Install a new battery.
CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the heat sink and fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Lay the computer on its side for easier access to the system board. 4.
9. Follow the following sequence to install the four screws to secure each new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the heat sink and fan assembly cables to the microprocessor fan connectors on the system board. See “Locating parts on the system board” on page 10.
5. Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis. Figure 29. Removing the hard disk drive fan assembly 6. Position the hard disk drive fan, and then pivot the fan to insert the tab into the chassis. 7. Reconnect the hard disk drive fan cable to the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56.
5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 30. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes.
Figure 31. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the hard disk drive. See “Locating internal drives” on page 12. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5. Pull the bracket handle out to remove the hard disk drive from the chassis. Figure 32. Removing the hard disk drive 6. Flex the sides of the bracket to remove the hard disk drive from the bracket. Chapter 5.
7. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 33. Installing the hard disk drive into the bracket Note: If you are replacing or installing a 2.5-inch hard disk drive, you need to install it into a 2.5 to 3.5-inch converter bracket. Then install the 2.
Figure 35. Installing the hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. Note: If you are installing SAS hard disk drives, you must connect the signal cables and power cables to the SAS-to-SATA conversion adapter before you connect them to the hard disk drive. Figure 36. Connecting SAS cables to SAS-to-SATA conversion adapter Chapter 5.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a hard disk drive enablement module.
7. To install a new hard disk drive enablement module, align the hole in the hard disk drive enablement module with the plastic standoff on the system board, and then position the hard disk drive module over the corresponding connector on the system board. Figure 38. Installing a new hard disk drive enablement module 8. Reinstall the hard disk drive fan assembly and close the PCI card retainer. See “Replacing the hard disk drive fan assembly” on page 45.
5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 10. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the two screws that secure the front audio and USB assembly bracket, and then remove the bracket from the chassis. Figure 39. Removing the two screws that secure the front audio and USB assembly to the chassis 7.
Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the internal speaker connector and disconnect the internal speaker cable form the system board. See “Locating parts on the system board” on page 10. 4.
This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 6 or “Locating connectors on the rear of your computer” on page 8.
Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Chapter 5.
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Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media. On the Windows 7 operating system, you can use recovery media to restore the contents of the hard disk drive to the factory default state.
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 64. 4. Do one of the following: • To rescue files from your hard disk drive, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Full Restore and follow the instructions on the screen.
3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program. To remove a program in your system, see Microsoft Windows help system for detailed information. To reinstall the program, do one of the following: Note: The method of reinstalling a program varies from program to program.
It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6.
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Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window displays, release the F12 key. 3. Select the desired startup device and press Enter. The computer will start up from the device you selected.
The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3. Select Power On and press Enter. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
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Chapter 8. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled by Intel Rapid Storage Technology enterprise (RSTe) or the LSI MegaRAID BIOS. Note: The RAID configuration information described in this chapter is only applicable in the Windows environment.
• If five SATA hard disk drives or solid state drives are installed, the SATA hard disk drive enablement module (one to five hard disk drives) is required. • If any SAS hard disk drives are installed, the SAS hard disk drive enablement module (one to five hard disk drives) is required. For more information about the hard disk drive enablement module, refer to “Installing or replacing a hard disk drive enablement module” on page 52.
• RAID Level 0 • RAID Level 1 • RAID Level 10 • RAID Level 5 c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d. Strip Size: Press the up and down arrow keys to select a strip size. e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value. 4. Press Enter to finish configuring all the five options.
using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility. To enter the LSI MegaRAID BIOS configuration utility, do the following: 1. During the computer startup, follow the instructions on the screen. 2. Press Ctrl+H to enter the CONTROLLER SELECTION window. 3. Select the controller you want to configure, and then click Start to enter the LSI MegaRAID BIOS configuration utility.
Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility. To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1. Enter the LSI MegaRAID BIOS configuration utility. See “Entering the LSI MegaRAID BIOS configuration utility” on page 77. 2. Click the virtual hard disk drives you want to delete, and then the Virtual Drive window is displayed.
Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
can contain applications, device drivers, BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the operating system to determine what updates are available for your computer.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2.
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed for LCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computer supply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glass-screen surface To clean a glass-screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.
Chapter 11. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 12 “Getting information, help, and service” on page 103 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 69.
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 92 • “Hard disk drive problems” on page 91 • “Keyboard, mouse, or pointing device problems” on page 92 • “Monitor problems” on page 93 • “Networking problems” on page 95 • “Option problems” on page 96 • “Performance and lockup problems” on page 97 • “Printer problems” on page 99 • “Serial port p
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive Action: See “CD problems” on page 88.
• If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 89. If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 89. A CD or DVD does not work Symptom: A CD or DVD does not work. Actions: • Verify that the disc is inserted correctly, with its label up. • Make sure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. DVD movie will not play Symptom: DVD movie will not play. Actions: • Make sure that the disc surface is clean and not scratched. • Check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using your computer.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103.
Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat. Actions: • Verify that all cables and cords are securely connected to the computer and attached devices. • Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 69. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103.
The monitor works when you turn on the computer, but goes blank after some period of computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer inactivity. Action: The computer is probably set for energy savings with the power-management feature. If the power-management feature is enabled, disabling it or changing the settings might solve the problem.
If these actions do not correct the problem, your monitor might need service. See Chapter 12 “Getting information, help, and service” on page 103 for details. The image is discolored Symptom: The image is discolored. Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not use the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. • The switch port and the adapter have the same duplex setting.
• “An option that was just installed does not work” on page 97 • “An option that previously worked does not work now” on page 97 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer.
The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. Actions to free up disk space: • 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4.
6. Click Defragment Now again to start a disk-defragmentation process. Insufficient memory Symptom: Insufficient memory In general, the more memory that is installed, the better the Windows operating system runs. Action: Install additional memory. For information about purchasing memory, see Chapter 12 “Getting information, help, and service” on page 103. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 34.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103.
USB problems Symptom: The USB connectors cannot be accessed. Actions: • Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the USB device has its own On/Off switch, make sure it is in the On position. • If the USB device has an Online switch, make sure it is in the Online position. • If the USB device is a printer, make sure paper is loaded correctly.
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Chapter 12. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support. This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.
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Appendix A. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
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Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows Vista, and Windows are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Appendix C. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 4223, 4228 and 4229.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For additional regulatory information, refer to the ThinkStation Regulatory Notice shipped with your computer.
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Appendix D. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union.
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Index A a rescue medium, creating and using Administrator, password 68 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations basic troubleshooting 85 battery, replacing 42 boot-block recovery 80 60 C cable lock, security 26 card reader, replacing 40 changing password 68 startup device sequence 70 cleaning an optical mouse 83 CMOS, clearing 69 components, internal 9 computer cover removing 30 computer cover, reinstalling 56 connector 8
installing options memory module 34 PCI card 32 internal drives 1 internal speaker, replacing programs, updating system 79 purchasing additional services 105 R 54 K keyboard connector keyboard, replacing 9 55 L Lenovo Solution Center 101 Lenovo ThinkVantage Tools 103 Lenovo Welcome 5, 103 locating components 9 M media, creating and using recovery media memory module installing, replacing 34 system board 34 memory speed 107 Microphone connector 9 mouse connector 9 mouse, replacing 55 N notices 109
sequence, changing 70 temporary, selecting 70 static-sensitive devices, handling system management 2 programs 79 system board locating parts 10 locations 10 memory module 34 29 T temporary startup device 70 the BIOS, updating (flashing) 79–80 trademarks 110 troubleshooting, basic 85 troubleshooting, diagnostics 85 U updating (flashing) the BIOS 79 system programs 79 updating (flashing) the BIOS 80 USB connector 9 using a rescue medium, creating and diagnostic programs 104 documentation 104 other services
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