Tablet User Manual

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Whentheapplicationislaunched,selectadiagnostictesttorun.Ifthereisanyproblem,besidestheerror

messages,aguidancealsowillbedisplayedtoguideyoutoxtheproblem.

Foradditionalinformation,refertotheThinkVantageToolboxhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical

supportrepresentative.

UsingtheLenovoSupportWebsite

IfyourcomputerhasneithertheLenovoSolutionCenterprogramnortheLenovoThinkVantageToolbox

programinstalled,gotohttp://www.lenovo.com/diagnoseforthelatestinformationondiagnosticsforyour

computer.

Note:Runninganytestmighttakeuptoseveralminutesorlonger.Makesurethatyouhavetimetorunthe

entiretest.Donotinterruptthetestwhileitisrunning.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,orabeepsoundswhen

youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto

solvetheproblembyyourself.

Computerstopsresponding

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourcomputeriscompletelyunresponsive(youcannotusetheUltraNavpointingdeviceorthekeyboard),

dothefollowing:

1.Pushandholdthepowerswitchuntilthecomputerturnsoff.Afterthecomputeristurnedoff,restartby

pressingthepowerswitch.Ifitdoesnotturnon,continuetostep2.

Note:Donotremovethebatteryandacpowertoresetthecomputer.

2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(batteryandacpower).

Holddownthepowerbuttonfor10seconds.Plugintheacpowerwhilekeepingthebatteryoutofthe

computer.Ifthecomputerdoesnotturnbackon,continuetostep3.

Note:OncethecomputerstartsupandentersWindowsenvironment,usethepropershutdown

proceduretoturnthecomputeroff.Oncethecomputerisoff,reattachthebatteryandrestartthe

computer.Ifthecomputerdoesnotstartwiththebatteryreattached,removethebatteryandagain

startwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhenthebatteryisattached,

calltheCustomerSupportCenterforsupport.

3.Whilethemachineisoff,removeallsourcesofpowerfromthemachine(batteryandacpower).Remove

allexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,andsoon.).

Repeatstep2.Ifstep2isunsuccessful,continuetostep4.

Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure

thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare

uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.

4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Refertotheprocedurein

“Replacingamemorymodule”onpage81onhowtoremoveandreseatthememorymodules.Remove

anynon-originalmemorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleand

reseatingtheoriginalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consultthe

user'sreferenceguideforothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.

114UserGuide