Machine type: 10080/3099/1194 10091/2558/1196 H4 Series User Guide Version 4.0 2012.
Important Safety Information Before using this manual, it is important that you read and understand all of the related safety information for this product. Refer to the Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury or product damage. The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance.
Contents Important Safety Information Using the Computer Hardware.................................................. 1 Front view of the chassis.............................................................................2 Rear view of the chassis..............................................................................3 Connecting your computer..........................................................................5 5.1 Audio configuration instruction..................................................
Troubleshooting Problems with Optical Drives and Hard Disks..................23 Special considerations for troubleshooting Windows.................................24 Windows Help and Support......................................................................24 BIOS setup utility.......................................................................................25 Performing Daily Maintenance Tasks.........................................................25 Hardware Replacement Guide....................
Using the Computer Hardware This chapter contains the following topics: Introduction to the computer hardware Information on computer connections Note: The descriptions in this chapter might vary from your computer, depending on computer model and configuration.
Front view of the chassis Attention: Be sure not to block any air vents on the computer. Blocked air vents can cause thermal problems. Power button Optical Drive (selected models only) Memory card reader (selected models only) USB connector (2) Headphone connector Microphone connector Note: This computer only can be placed in a vertical position.
Rear view of the chassis (If the rear view configuration in this chapter is different from your actual computer, the rear view configuration of your actual computer should be taken as final and binding.
Audio line-out connector Audio line-in connector Standalone graphic card (selected models only) Expansion card slots (access connectors for any installed PCI express cards) Lenovo H415 Voltage selection switch (selected models only) Power connector On-board VGA connector (selected models only) HDMI connector (selected models only) USB connectors (4) Ethernet connector Microphone connector Audio line-out connector 4 User Guide
Audio line-in connector PCI Express X 16 graphics adapter slot (some models are equipped with a graphic card) PCI Express X 1 adapter slots (some models are equipped with a WIFI card or TV tuner card) Connecting your computer Use the following information when connecting your computer. • Look for the small connector icons on the back of your computer. Match the connectors to the icons.
Basic connector instructions Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone. Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system.
5.1 Audio configuration instruction (These instructions are only for models whose motherboard supports audio transformation from 2.0 stereo sound to 5.1 surround sound.) This model of computer supports transforming stereo sound into 5.1 surround sound. Use the following guides when connecting to the 5.1 surround audio device. Blue line-in connector Surround Green line-out connector Front channel Pink Mic-in connector Center-LEF The configurations are as follows: 1.
Connecting the power cord How to play Blu-ray Discs (selected models only) Check the connectors available on your computer and display and select an appropriate cable according to the table below. Other types of cables do not meet the requirements of the Blu-ray standard. You need to purchase the cable separately if the computer is not equipped with the corresponding cable. This table will help you to identify the connectors on your computer and display.
Wired keyboard (selected models only) LVT —— After entering Windows, press this key to launch the LVT (Lenovo Vantage Technology) program, Lenovo’s pre-loaded Home PC software. In addition to its own functions, the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer. F2 —— Your computer has the Lenovo Rescue System installed.
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Using Windows 8 This chapter contains the following topics: Switching between the main Windows 8 interfaces The Charms Bar Shutting down the computer Switching between apps Closing an app Opening other system programs Windows Help and Support Attention: The Windows 8 operating system is provided by Microsoft Corporation. Please use it in accordance with the End User License Agreement (EULA) between you and Microsoft.
Switching between the main Windows 8 interfaces Windows 8 comes with two main user interfaces: the Start Screen and the Windows desktop. To switch from the Start Screen to the Windows desktop, do one of the following: • Select the Windows desktop tile on the Start Screen. • + D. Press the Windows key To switch from the desktop to the Start Screen, do one of the following: • Select Start from the Charms Bar.
Closing an app To close an app, do one of the following: • Move the cursor to the top left corner of the screen. When the thumbnail appears, drag it to the bottom of the screen. • Swipe in from the top edge of the screen. When the app page becomes smaller, drag it to the bottom of the screen. • Move the cursor to the top edge of the screen. When the cursor becomes a hand, drag the app page to the bottom of the screen. Opening other system programs There is a fast way to open other system programs.
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Using the Rescue System This chapter contains the following topics: OneKey Recovery Driver and Application Installation Attention: Using OneKey Recovery will result in loss of data. • You can restore the C: drive of the computer to factory default settings or to the last system backup status using OneKey Recovery. If you do this, all of the existing data on drive C: will be lost, but the content and format of the other partitions of the hard disk drive will remain unchanged.
Note about the service partition: The files and relevant data used by the rescue system are saved in the service partition. Deleting this partition will make the rescue system unusable. For more detailed information, see the following instructions: From the Search charm, select Apps → Control Panel → Administrative Tools → Computer Management → Disk Management, you can see the service partition, which must not be deleted.
Driver and Application Installation The Driver and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware. Method 1: Automatic Installation Repeatedly press and release the F2 key after turning on the computer until the Lenovo Rescue System opens, then select Drivers and Application Installation.
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Troubleshooting and Confirming Setup This chapter contains the following topic: Troubleshooting and Problem Resolution Note: The description of the TV tuner card in this manual is only applicable to machines which have the TV tuner card. It does not apply to machines that do not have a TV tuner card.
Solving Problems Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Problem: Ripple on screen. Troubleshooting and problem resolution: 1. Check to see if any of the following devices are located less than one meter from the computer: refrigerators, electric fans, electric dryers, UPS systems, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, contact Lenovo Service. Troubleshooting Audio Problems Problem: No sound from the integrated speakers.
Troubleshooting Software Problems Problem: You are unable to exit a running program normally. Troubleshooting and problem resolution: 1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same time. 2. Select the problem program, then click the End Task button. Problem: You need to install or uninstall a program. Problem resolution: During installation never abort the install process by powering the system off or through other drastic means.
Troubleshooting Problems with Optical Drives and Hard Disks Problem: The Optical drive is unable to read a CD/DVD. Troubleshooting and problem resolution: 1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure. 2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload the CD or DVD.
The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals. Special considerations for troubleshooting Windows Record the following information as it may be useful later when troubleshooting system problems: 1. The drivers for this computer model only support the Windows 8 system. 2.
BIOS setup utility What is the BIOS setup utility? The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences. How can I start the BIOS setup utility? To start the BIOS setup utility: 1. Shut down the computer. 2. Repeatedly press and release the F1 key after turning on the computer, then select Startup → Boot Priority.
The following are general methods for cleaning the components: • You can use a soft cloth to remove dust on the surface of the computer, the monitor, the printer, the speakers and the mouse. • You can use a vacuum cleaner to clean in otherwise inaccessible corners. • To clean the keyboard thoroughly, shut down the computer and scrub it gently with a wet cloth. Do not use the keyboard until it is dry. Do not do any of the following: • Allow water to enter the computer.
Hardware Replacement Guide This chapter contains the following topics: Locating components Identifying parts on the system board Removing the computer cover Removing and replacing the front bezel Replacing a memory module Replacing the hard disk drive Replacing an optical drive Replacing the heatsink assembly Replacing a PCI or AGP adapter Replacing the keyboard and mouse Completing the installation User Guide 27
Overview This guide is intended to be used by customers who are replacing Customer Replaceable Units (CRUs) as well as trained service personnel who are replacing Field Replaceable Units (FRUs). In this guide, CRUs and FRUs will be referred to as parts. Note: Trained service personnel should refer to the Hardware Maintenance Manual (HMM) for parts ordering information. This guide does not include procedures for all parts.
Additional information resources If you have Internet access, the most up-to-date information for your computer is available from the World Wide Web. You can find the following information: • CRU removal and installation information • Publications • Troubleshooting information • Parts information • Links to other useful sources of information To access this information, go to http://support.lenovo.com.
Handling static-sensitive devices Static electricity is harmless to you, but it can seriously damage computer components. When you are replacing a part, do not open the antistatic package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Take these precautions to avoid static electricity damage when handling parts and other computer components: • Limit your movement. Movement can cause staticelectricity to build up around you.
Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, refer to “Removing the computer cover”. Locating components The following illustration will help you to locate the various components in your computer.
Identifying parts on the system board The system board (sometimes called the motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are factory-installed or that you can install later. The following illustrations show the locations of parts on the system board.
Clear CMOS Front USB connectors (2) Front audio connector PCI express X 1 adapter connectors (3) PCI express X 16 adapter connector System fan connector 12V power connector Lenovo H415 Microprocessor and heatsink Microprocessor fan connector Memory connectors (2) Thermal sensor header connector Power connector User Guide 33
SATA IDE connectors (3) Front panel connector Serial (com2) connector Front USB connectors (2) Front audio connector PCI Express X 1 adapter connectors (3) PCI Express X 16 adapter connector System fan connector 12V power connector Replacing hardware Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer.
5. Slide the computer cover to the rear of the chassis to remove it. Note: For this procedure, it helps to lay the computer on its side.
Removing and replacing the front bezel To remove and replace the front bezel: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note: For this procedure, it helps to lay the computer on its side. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and pushing the bezel outward as shown. 3. To reinstall the bezel, align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis, then snap them into position at the bottom and top.
Replacing a memory module Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. To replace a memory module: 1. Remove the computer cover. Refer to “Removing the computer cover”.
5. Refer to “Completing the installation”. Replacing the hard disk drive Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. To replace the hard disk drive: 1. Remove the computer cover.
3. Remove the four screws that secure the hard disk drive to drive bay. 4. Remove the hard disk drive by pulling it straight out of the drive bay. 5. Slide the new hard disk drive into the drive bay. 6. Secure the new hard disk drive to the drive bay with the four screws. 7. Connect the power and data cables to the hard disk drive. Refer to “Identifying parts on the system board”. 8. Refer to “Completing the installation”.
5. Push the optical drive straight out of the front of the chassis. 6. Slide the new optical drive into the bay from the back until it snaps into position. 7. Secure the optical drive to the bay with the two screws. 8. Connect the data and power cables to the drive. 9. Install the front bezel. Refer to “Removing and replacing the front bezel”. 10. Refer to “Completing the installation”.
Replacing the heatsink assembly Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://support.lenovo.com To replace the heatsink assembly: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2.
7. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.03ml (3 tick marks on the grease syringe). 8. Install the heatsink and fan assembly onto the heatsink retention bracket. 9. Reconnect the disconnected cables to the system board. 10. Refer to “Completing the installation”.
Replacing a PCI or AGP adapter Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://support.lenovo.com. To replace an adapter: 1. Remove the computer cover. Refer to “Removing the computer cover”. open the adapter 2.
3. Install the new adapter into the same adapter connector. 4. Ensure the adapter is fully seated into the adapter connector. 5. Screw the latch into the chassis. 6. Refer to “Completing the installation”.
Replacing the keyboard and mouse Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. To replace the keyboard: 1.
Completing the installation After replacing a part or parts, you must close the computer cover and reconnect all the cables, including telephone lines and power cords. Some parts will require confirming updated information in the Setup Utility program. Refer to “Starting the Setup Utility” in the Hardware Maintenance Manual. To complete the installation: 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer.
4. Reconnect the external cables and power cords to the computer. Refer to “Locating connectors on the front of the computer” and “Locating connectors on the rear of the computer”. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Appendix. Declaration Thank you for using Lenovo products. Carefully read all documents shipped with your computer before you install and use the product for the first time. Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel. You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer, or operate the product inappropriately.
Trademarks Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.
Energy Star Statement ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture.
Enabling ErP compliance mode You can enable the energy-related products directive (ErP) compliance mode through the Power menu in the Setup Utility program. This mode reduces electricity consumption when your computer is in standby mode or turned off. To enable ErP compliance mode in the Setup Utility program, do the following: 1. Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program. 2.
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