Contents Contents Chapter 1. About this manual................................................. 1 Important Safety Information....................................................................... 1 Using eSupport..................................................................................................... 2 Important information about replacing RoHS compliant FRUs... 2 Chapter 2. Safety information................................................. 4 General safety.................................
Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index.....................................22 Hard disk drive boot error............................................................................ 22 Power Supply Problems................................................................................. 23 Beep symptoms ............................................................................................... 24 POST error codes.......................................................................
1 Chapter 1. About this manual About this manual This manual contains service and reference information for Lenovo IdeaCentre K computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. This manual includes a complete FRU part number listing for each machine type and model listed on the cover.
Hardware Maintenance Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://www.lenovo.com/support •• To view the key commodities: 1. Click Parts information. 2. Under Parts information, click Parts lookup. 3.
Chapter 1. About this manual implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo IdeaCentre K parts have unique FRU part numbers.
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after maintenance. •• When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Chapter 2. Safety information •• Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. •• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. •• Reinstall all covers correctly before returning the machine to the customer.
Hardware Maintenance Manual •• If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock.
Chapter 2. Safety information Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1.
Chapter 2. Safety information Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: •• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •• Connect all power cords to a properly wired and grounded electrical outlet.
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices.
Hardware Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type IdeaCentre K3 This section lists the physical specifications. Dimensions Width: 180 mm Height: 388 mm Length: 436.
4 Chapter 4. General Checkout General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: • If you hear beep codes during POST, go to “Beep symptoms”. • If the computer displays a POST error, go to “POST error codes”.
Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.
Hardware Maintenance Manual Using the Setup Utility (Type G43) 5 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.
Chapter 5. Using the Setup Utility keyboard. The keys used to perform various tasks are displayed on the right side of each screen. Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program.” The following types of passwords are available: • Administrator Password • Power-On Password You do not have to set any passwords to use your computer.
Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note: A password can be any combination of up to 16 characters (A- Z, a-z, and 0-9). For more information, see “Password considerations” on page 17. 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 16). 2. From the Setup Utility program menu, select Security . 3. Select Set Administrator Password and press Enter. 4.
Chapter 5. Using the Setup Utility 2. 3. 4. 5. From the Setup Utility program menu, Select Security. selet Change User Password and press Enter. Select Set Power-On Password and press Enter. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set power-on password, do the following : Note: When prompted for a password, you must type your administrator password. 1.
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device. Note: Not all CDs, hard disks, and diskettes are bootable. 1. Turn off your computer. 2. Press and hold the F12 key then turn on the computer.
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit. Otherwise, your changes will not be saved.
Hardware Maintenance Manual Symptom-to-FRU Index 6 The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 27.
Chapter 6. Symptom-to-FRU Index Error FRU/Action The boot sector on the start-up drive is corrupted. The drive must be formatted do the following: 1. Attempt to back-up the data on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive. The drive is defective. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Reseat connectors Check the following for proper installation.
Hardware Maintenance Manual Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. The following tables describes beep symptoms. Beep Symptom 1 beep Memory refresh timer error FRU/Action Reseat the memory, or replace with known good modules. 2 beeps Parity error in base memory (first 64KB block) 3 beeps Base memory read/write test error 4 beeps Fatal error indicating a serious Motherboard timer not operational problem with the system.
Chapter 6. Symptom-to-FRU Index Beep Symptom 9 beeps AMIBIOS ROM checksum error FRU/Action Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card. Remove all expansion 10 beeps cards except the video adapter.
Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error PS2 Mouse not found Keyboard error System Haulted Press TAB to show POST screen 26 Description/Action The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup. The CMOS battery is no longer functional.
Chapter 6. Symptom-to-FRU Index POST Error Message Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Description/Action The BIOS was unable to find a suitable boot device. Make sure the boot drive is properly connected to the computer. Make sure you have bootable media. Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer.
Hardware Maintenance Manual Replacing hardware 7 Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com Note Use only parts provided by Lenovo.
Chapter 7. Replacing hardware Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, turn off all attached devices, and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer.
Hardware Maintenance Manual Removing the front bezel To remove the front bezel: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note For this procedure, it helps to lay the computer on its side. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and push the bezel outward as shown.
Chapter 7. Replacing hardware 3. To reinstall the bezel, align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis, and then snap it into position at the bottom and top of the chassis. 4. Refer to the “Completing the installation”.
Hardware Maintenance Manual To replace a memory module: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note For this procedure, it helps to lay the computer on its side. 2. Locate the memory module connectors. Refer to “Locating components”. 3. Remove the memory module being replaced by opening the retaining clips as shown. 4. Position the new memory module over the memory connector. Make sure the notch on the memory aligns correctly with the connector key on the system board.
Chapter 7. Replacing hardware Replacing the hard disk drive Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace the hard disk drive: 1. Remove the computer cover.
Hardware Maintenance Manual 4. Slide the new hard disk drive into the drive bay. 5. Pivot in the drive bay in place. 6. Connect the power and signal cables to the hard disk drive. Refer to “Identifying parts on the system board”. 7. Refer to the “Completing the installation”.
Chapter 7. Replacing hardware 4. Press the release button and push the optical drive straight out of the front of the chassis. 5. Slide the new optical drive into the bay from the front until it snaps into position. 6. Connect the data and power cables to the drive. 7. Install the front bezel. Refer to the steps 3 of the “Removing the front bezel”. 8. Install the computer cover. Refer to “Completing the installation”.
Hardware Maintenance Manual To replace the system fan assembly: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Locate the system fan assembly. Refer to “Identifying parts on the system board”. 3. Disconnect the system fan assembly cable from the system board. Refer to“Identifying parts on the system board”. 4. Pull the system fan assembly out of chassis.
Chapter 7. Replacing hardware 5. Install the new system fan assembly by aligning the rubber mounts of the system fan assembly with the holes on the chassis and push the rubber mounts through the holes. 6. Pull on the tips of the rubber mounts until the fan assembly is in place. 7. Connect the system fan assembly cable to the system fan connector on the system board. 8. Refer to the “Completing the installation”.
Hardware Maintenance Manual Replacing the heat sink assembly Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace the heat sink assembly: 1. Remove the computer cover.
Chapter 7. Replacing hardware 7. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.03ml (3 tick marks on the grease syringe). 8. Install the heat sink and fan assembly on the heat sink retention bracket. 9. Reconnect the disconnected cables to the system board. 10. Refer to the “Completing the installation”.
Hardware Maintenance Manual 2. At the rear of the computer, press the release button to open the adapter latch and remove the adapter by pulling it straight out of the adapter connector.
Chapter 7. Replacing hardware 3. Install the new adapter into the same adapter connector. 4. Ensure the adapter is fully seated into the adapter connector. 5. At the rear of the computer, pivot the adapter latch to the closed position to secure the adapter. 6. Refer to the “Completing the installation”.
Hardware Maintenance Manual Note 1 eplacement of some models equipped with graphic adapter bracket is different. Please remove the plastic bracket first as the following: 1. Remove the two screws that secure the plastic bracket at the bottom of the chassis. 2. Lift the plastic bracket out of the chassis. 3. Then remove the adapter as above. After the Graphic Adapter is installed , install the bracket as the following: 1.
Chapter 7. Replacing hardware 2. Install the two screws to secure the plastic bracket. Note Use only the screws provided by Lenovo. Note 2 Replacement of some models equipped with graphic adapter bracket is different. Please remove the bracket first as the following: 1. Remove the screw that secures the bracket at the side of the chassis.
Hardware Maintenance Manual 2. Press the pin on one end of the metal bracket and pull the metal bracket straight out of the chassis. After the Graphic Adapter is installed, install the bracket as the following: 1. Install the metal bracket into the chassis so that the screw hole in the metal bracket aligns with the hole in the chassis. Let the slot on the metal bracket clip the adapter.
Chapter 7. Replacing hardware 2. Screw back the screws on the metal bracket. Note Use only the screws provided by Lenovo. Replacing the CPU Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.
Hardware Maintenance Manual To replace an CPU 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the front bezel. Refer to “Removing the front bezel”. 3. Remove the system board. Refer to “Replacing the heat sink assembly”. 4. Remove the heat sink and fan assembly. Refer to “Replacing the heat sink assembly”. 5. To remove the microprocessor from the system board, lift the small handle and open the retainer .
Chapter 7. Replacing hardware Note a. Note the orientation of the notches on the microprocessor. This is important when reinstalling the microprocessor on the new system board. b. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 7. Make sure that the microprocessor retainer is fully open. 8. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor . 9.
Hardware Maintenance Manual Important To avoid damaging the microprocessor contacts, do not tilt the microprocessor when installing it into the socket. 10. Lower the microprocessor straight down into the system board socket of the system board. 11. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 12. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.
Chapter 7. Replacing hardware Replacing the keyboard To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Locate the connector for the keyboard. Refer to “Locating connectors on the rear of the computer” and “Locating connectors on the front of the computer”.
Hardware Maintenance Manual Note Your mouse might be connected to the standard mouse connector at the rear of the computer or to a USB connector at either the front or rear of the computer. 4. Disconnect the failing mouse cable from the computer. 5. Connect the new mouse cable to the connector. 6. Refer to the “Completing the installation.” Replacing the External speaker 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down the computer, and turn off all attached devices. 2.
Chapter 7. Replacing hardware 4. Disconnect the failing speaker cable from the computer and connect the new speaker cable to the same connector. Completing the installation After replacing the parts, you need to close the computer cover and reconnect cables, including telephone lines and power cords. Also, depending on the part that was replaced, you might need to confirm the updated information in the Setup Utility program.
Hardware Maintenance Manual 4. Reconnect the external cables and power cords into the computer. Refer to “Locating connectors on the front of the computer” and “Locating connectors on the rear of the computer”. 5. To update your configuration settings, refer to “Starting the Setup Utility” in the User Guide or in the Hardware Maintenance Manual. Note In most areas of the world, Lenovo requires the return of the defective CRU.
8 Chapter 8. Additional Service Information Additional Service Information (Type G43) This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.
Hardware Maintenance Manual Statement A Thanks for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to instructions and requirements described in the manuals included with your computer.
Appendix. Statement Customers are welcome to contact us for any inconsistency between the product and the manuals included with your computer. For the latest information or any questions or comments, please visit consumer support website at: http://consumersupport.lenovo.com Lenovo is a registered trademark of Lenovo. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is the registered trademark of Intel.