Lenovo G465/G565 User Guide V1.0 ©Lenovo China 2010 New World. New Thinking.TM www.lenovo.com P/N: 147003411 Printed in China Read the safety notices and important tips in the included manuals before using your computer.
Notes • Before using the product, be sure to read Lenovo Safety and General Information Guide first. • Some instructions in this guide may assume that you are using Windows® 7. If you are using other Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you. • The features described in this guide are common to most models.
Contents Chapter 1. Getting to know your computer................................... 1 Top view ..........................................1 Left-side view .................................4 Right-side view...............................5 Front view .......................................6 Bottom view ....................................7 Chapter 2. Learning the basics..... 8 Chapter 5. Troubleshooting......28 Frequently asked questions........ 28 Troubleshooting........................... 30 Appendix A.
Chapter 1.
Chapter 1. Getting to know your computer G565 a b c j d e f g h i Note: The illustrations in this manual may differ from the actual product. Please refer to the actual product. Attention: • 2 Do NOT open the display panel beyond 130 degrees. When closing the display panel, be careful NOT to leave pens or any other objects in between the display panel and the keyboard. Otherwise, the display panel may be damaged.
Chapter 1. Getting to know your computer a Integrated camera (Select models only) Use the camera for video communication. b Wireless module antennas (Select models only) The built-in antennas ensure optimal reception of wireless radio. c Computer display The LCD display provides brilliant visual output. d OneKey Rescue system button Press this button to open OneKey Rescue system (If OneKey Rescue system has been preinstalled) when the computer is powered off.
Chapter 1. Getting to know your computer Left-side view -------------------------------------------------------------------------------------- a b a Kensington slot c d e Attach a security lock (not supplied) here. Note: For details, see “Attaching a security lock (not supplied)” on page 20. b Fan louvers Dissipate internal heat. Note: Make sure that none of the fan louvers are blocked or else overheating of the computer may occur.
Chapter 1. Getting to know your computer Right-side view ---------------------------------------------------------------------------------- a b c a Microphone jack Connects to external microphones. b Headphone jack Connects to external headphones. d e Attention: • Listening to music at high volume over extended periods of time may damage your hearing. c Optical drive Reads/Burns optical disks. d USB port Connects to USB devices.
Chapter 1. Getting to know your computer Front view ----------------------------------------------------------------------------------------------- a b c a Integrated wireless device switch (Select models only) Use this switch to turn on/off the wireless radio of all wireless devices on your computer. b System status indicators For details, see “System status indicators” on page 19. c Memory card slot Insert memory cards (not supplied) here.
Chapter 1. Getting to know your computer Bottom view -----------------------------------------------------------------------------------------a b c d a Battery latch manual The manual battery latch is used to keep the battery pack secured in place. b Battery pack For details, see “Using AC adapter and battery” on page 10. c Battery latch spring loaded The spring-loaded battery latch keeps the battery pack secured in place.
Chapter 2. Learning the basics First use ------------------------------------------------------------------------------------------------------ Reading the manuals Read the supplied manuals before using your computer. Conncting to the power The supplied battery pack is not fully charged at purchase. To charge the battery and begin using your computer, insert the battery pack and connect the computer to an electrical outlet. The battery is automatically charged while the computer is running on AC power.
Chapter 2. Learning the basics Putting your computer into sleep state or shutting it down When you finish working with your computer, you can put it into sleep state or shut it down. Putting your computer into sleep state If you will be away from your computer for only a short time, put the computer into sleep state. When the computer is in sleep state, you can quickly wake it to resume use, and bypass the startup process. To put the computer into sleep state, do one of the following.
Chapter 2. Learning the basics Using AC adapter and battery --------------------------------------------------------- Checking battery status You can determine the percentage of battery power remaining by checking the battery icon in the notification area. Note: As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors: • The amount of energy stored in the battery when you commence work.
Chapter 2. Learning the basics Removing the battery pack If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc. remove the battery pack from the computer. Before removing the battery pack, make sure the computer has been shut down. Handling the battery If the rechargeable battery pack is replaced with an incorrect type, there may be danger of an explosion. The battery pack contains a small amount of harmful substances.
Chapter 2. Learning the basics Using the touchpad ------------------------------------------------------------------------------- a b c a Touchpad To move the cursor on the screen, slide your fingertip over the pad in the direction in which you want the cursor to move. b Left click button The function corresponds to that of the left mouse button on a conventional mouse. c Right click button The function corresponds to that of the right mouse button on a conventional mouse.
Chapter 2. Learning the basics Using the keyboard ------------------------------------------------------------------------------Your computer has a numeric keypad and function keys incorporated in its standard keyboard. Numeric keypad G465 The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8 . CapsLK G565 The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press the Num Lock key.
Chapter 2. Learning the basics Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn a ; then press one of the function keys b .
Chapter 2. Learning the basics The following describes the features of each function key. Fn + Esc: Turn on/off the integrated camera. Fn + F1: Enter sleep mode. Fn + F2: Turn on/off the backlight of the LCD screen. Fn + F3: Open the interface for the display device switch to select this notebook or an external display. Fn + F4: Open the interface for display resolution settings. Fn + F5: Open the interface for integrated wireless devices settings (On/Off).
Chapter 2. Learning the basics Connecting external devices -----------------------------------------------------------Your computer has a wide range of built-in features and connection capabilities. Using memory cards (not supplied) Your computer supports the following types of memory cards: • Secure Digital (SD) card • MultiMediaCard (MMC) • Memory Stick (MS) • Memory Stick PRO (MS PRO) • xD-Picture (xD) card Notes: • Insert ONLY one card in the slot at a time.
Chapter 2. Learning the basics Connecting a universal serial bus (USB) device Your computer comes with three USB ports compatible with USB devices. Note: When using a high power consumption USB device such as USB ODD, use the external device’s power adapter. Otherwise, the device may not be recognized, and system shut down may result.
Chapter 2. Learning the basics Special keys and buttons ------------------------------------------------------------------- a b OneKey Rescue system button ( a ) • When the computer is powered-off, press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled. • In Windows operating system, press this button to start Lenovo OneKey Recovery. Note: For details, see “OneKey Rescue system” on page 26.
Chapter 2. Learning the basics System status indicators -------------------------------------------------------------------These indicators inform you of the computer status. G465 G565 b a b b CapsLK c d e f a a c d e f Caps lock indicator G465: G565: Num lock indicator G465: G565: Notes: • The Caps lock indicator and Num lock indicator are for selected models only.
Chapter 2. Learning the basics Securing your computer --------------------------------------------------------------------This section provides information about how to help protect your computer from theft and unauthorized use. Attaching a security lock (not supplied) You can attach a security lock to your computer to help prevent it from being removed without your permission.
Chapter 2. Learning the basics Using passwords Using passwords helps prevent your computer from being used by others. Once you set a password and enable it, a prompt appears on the screen each time you power on the computer. Enter your password at the prompt. The computer cannot be used unless you enter the correct password. Note: This password can be from one to seven alphanumeric characters in any combination.
Chapter 3. Connecting to the Internet As a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment. You can connect the computer to the Internet in the following ways: Wired connection: use physical wiring to connect. Wireless network technology: connect without wiring.
Chapter 3. Connecting to the Internet Hardware connection: Cable DSL TV cable Splitter * Telephone line Splitter * * * Cable modem * DSL modem * * * * Not supplied. Note: The above diagrams are for reference only. Actual connection method may vary. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer.
Chapter 3. Connecting to the Internet Wireless connection ---------------------------------------------------------------------------Wireless connections provide mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. Divided by the signal scales, wireless connection to the Internet can be built based on the following standards. Wi-Fi Wi-Fi networks cover a small physical area, like a home, office, or small group of buildings.
Chapter 3. Connecting to the Internet Using Wi-Fi/WiMAX (Select models only) Enabling wireless connection To enable wireless communications, do the following: 1 Slide the integrated wireless device switch from to 2 Press Fn + F5 to make configuration. . Hardware connection Wi-Fi/WiMAX network Access point * * Not supplied Software configuration Consult your Internet Service Provider (ISP) and search Windows Help and Support Center for details on how to configure your computer.
Chapter 4. OneKey Rescue system OneKey Rescue system --------------------------------------------------------------------- Introduction The Lenovo OneKey Rescue system is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Recovery under the Windows operating system, and the OneKey Rescue system without starting the Windows operating system.
Chapter 4. OneKey Rescue system Using Lenovo OneKey Rescue system (without Windows operating system) In the event that the operating system cannot be loaded, follow the steps below to access OneKey Rescue system. • Shut down your computer. • Press the key to launch OneKey Rescue system. Within the program, you can choose to restore your system partition to the original factory status, or to a previously generated backup. Note: The recovery process is irreversible.
Chapter 5. Troubleshooting Frequently asked questions -----------------------------------------------------------This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo G465/G565 Setup Poster. What safety precautions should I follow when using my computer? See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.
Chapter 5. Troubleshooting How can I install the device drivers? A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all drivers that you need in your hard disk.
Chapter 5. Troubleshooting Troubleshooting -------------------------------------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2. Display problems When I turn on the computer, nothing appears on the screen. • • 30 If the screen is blank, make sure that: - The battery is installed correctly.
Chapter 5. Troubleshooting A Password problem I forgot my password. • • • If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed. If you forget your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced.
Chapter 5. Troubleshooting The computer does not return from sleep mode and the computer does not work. • • • If the computer does not return from sleep mode, it may have entered hibernation mode automatically because the battery is depleted. Check the power indicator. If your computer is in sleep mode, connect the AC adapter to the computer, then press any key or the power button.
Chapter 5. Troubleshooting Sound problems • Make sure that: - The Mute function is off. - The headphone jack is not used. - Speakers are selected as the playback device. Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty. • Discharge and recharge the battery. The operating time for a fully charged battery is short. • For details, see “Handling the battery” in Chapter 2.
Chapter 5. Troubleshooting Other problems Your computer does not respond. • • The computer does not start from a device you want. • • • The connected external device does not work. • • 34 To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.
Appendix A. CRU instructions Notes: • The illustrations used in this chapter are of the Lenovo G465, unless otherwise stated. • The following steps about upgrading and replacing devices are the same for the G465 and G565. Replacing the battery ------------------------------------------------------------------Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode. To replace the battery, do the following: 1 Turn off the computer, or enter hibernation mode.
Appendix A. CRU instructions Replacing the hard disk drive ----------------------------------------------You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: • Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
Appendix A. CRU instructions To replace the hard disk drive, do the following: 1 Turn off the computer; then disconnect the AC adapter and all cables from the computer. 2 Close the computer display, and then turn the computer over. 3 Remove the battery pack. 4 Remove the Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI Express Card slot compartment cover. a.Loosen the screws that secure the compartment cover a . b.Remove the compartment cover b .
Appendix A. CRU instructions 5 Remove the frame fixing screws c . c c 6 Pull the tab in the direction shown by arrow d .
Appendix A. CRU instructions 7 Take out the hard disk drive secured in a metal frame e . e 8 Remove the screws and detach the metal frame from the hard disk drive. 9 Attach the metal frame to a new hard disk drive and tighten the screws. 0 Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other; then push it firmly into space. A Reinstall the frame fixing screw. B Reinstall the compartment cover and tighten the screws.
Appendix A. CRU instructions Replacing memory -------------------------------------------------------------------------You can increase the amount of memory in your computer by installing a double-data-rate three synchronous dynamic random access memory (DDR3 SDRAM)-available as an option-in the memory slot of your computer. DDR3 SDRAMs are available in various capacities. Note: Use only the memory types supported by your computer.
Appendix A. CRU instructions 6 If two DDR3 SDRAMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time. Be sure to save the old DDR3 SDRAM for future use. b a a 7 Align the notch of the DDR3 SDRAM with the protrusion of the socket and gently insert the DDR3 SDRAM into the socket at a 30-45° angle.
Appendix A. CRU instructions Note: If only one DDR3 SDRAM is used on the computer you are servicing, the card must be installed in SLOT-0 ( : lower slot), but not in SLOT-1 ( : upper slot). b a To make sure that the DDR3 SDRAM is installed correctly, do as follows: 1 Turn the computer on. 2 Hold F2 during startup. The BIOS setup utility screen opens. The System Memory item shows the total amount of memory installed in your computer.
Appendix A. CRU instructions Removing the optical drive ----------------------------------------------------To remove the optical drive, do the following: 1 Remove the Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI Express Card slot compartment cover. 2 Remove the screw shown in the illustration a . 3 Gently pull the optical drive out b .
Appendix A. CRU instructions The following table provides a list of CRUs (Customer Replaceable Units) for your computer, and informs you of where to find replacement instructions.
Appendix B. Lenovo limited warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty. What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period.
Appendix B. Lenovo limited warranty How to obtain warranty service If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone. Warranty service may not be available in all locations and may differ from location to location.
Appendix B. Lenovo limited warranty Replacement of a product or part When the warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part.
Appendix B. Lenovo limited warranty Use of personal information If you obtain service under this warranty, Lenovo will store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
Appendix B. Lenovo limited warranty Limitation of liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product.
Appendix B. Lenovo limited warranty Dispute resolution If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or Sri Lanka, disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed, construed and enforced in accordance with the laws of Singapore, without regard to conflict of laws.
Appendix B. Lenovo limited warranty Warranty information -------------------------------------------------------------------Product or machine type Country or region of purchase Warranty period Types of warranty service Korea, Taiwan 3, 4 Singapore 1, 3, 4 India, China (Hong Kong S.A.R.), China (Macau S.A.R.
Appendix B. Lenovo limited warranty Types of warranty service 1 Customer Replaceable Unit (“CRU”) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools.
Appendix B. Lenovo limited warranty 4 Customer Carry-In or Mail-In Service Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection.
Appendix C. Product specific Notices The notices in this appendix are specific to the product with the given MT number. Notices that are common for most Lenovo products are included in “Appendix A. Notices” of the Lenovo Safety and General Information Guide. Energy star information ------------------------------------------------------------- ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S.
Appendix C. Product specific Notices Table 1. ENERGY STAR power-management features Windows® 7 Power plan: Energy Star • Turn off the display: After 10 minutes • Put the computer to sleep: After 25 minutes • Advanced power settings: - Turn off hard disks: After 20 minutes - Hibernate: After 1 hour To awaken your computer from a Sleep mode, press any key on your keyboard. For more information about these settings, refer to your Windows Help and Support information system.
Appendix C. Product specific Notices Electronic emissions notices -----------------------------------------------The following information refers to Lenovo G465/G565, machine type 20070, 4382/20071, 4385 . Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix C. Product specific Notices Responsible party: Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Telephone: (919) 294-5900 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Appendix C. Product specific Notices Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Appendix C. Product specific Notices European Union Compliance Statement Class B Compliance European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Appendix D. Specifications Model Name: G465/G565 Machine Type: 20070, 4382/20071, 4385 Note: The following specifications may contain technical inaccuracies or typographical errors. Lenovo reserves the right to improve and/or change specifications at any time without notice. G465 G565 Size Appr. 340 mm × 231.8 mm × 17.2~34.4 mm Appr. 376.8 mm × 249.8 mm × 17.3~34.9 mm Weight Appr. 2.2 kg with 6 cell battery Appr. 2.
Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo VeriFace OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service marks of others.
Index A AC adapter Using ......................................................... 10 M Meomory card reader ........................ 16 Microphone Built-in ........................................................ 3 B N Battery Charging .................................................. 10 Bluetooth Connecting.............................................. 17 Notice Electronic emissions............................ 56 O C Camera .....................................................
Index T Touchpad..................................................... 12 Troubleshooting ..................................... 30 U USB port .................................................. 4, 17 V VeriFace Using......................................................... 20 W Warranty information........................
Notes • Before using the product, be sure to read Lenovo Safety and General Information Guide first. • Some instructions in this guide may assume that you are using Windows® 7. If you are using other Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you. • The features described in this guide are common to most models.
Lenovo G465/G565 User Guide V1.0 ©Lenovo China 2010 New World. New Thinking.TM www.lenovo.com P/N: 147003411 Printed in China Read the safety notices and important tips in the included manuals before using your computer.