Lenovo IdeaTab K3011W Hardware Maintenance Manual
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 59. First Edition (Oct. 2012) © Copyright Lenovo 2012. All rights reserved. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents About this manual........................................ iv Safety information......................................... 1 General safety................................................. 2 Electrical safety............................................... 3 Safety inspection guide................................... 5 Handling devices that are sensitive to electrostatic discharge..................................... 6 Grounding requirements..................................
About this manual This manual contains service and reference information for the following Lenovo IdeaTab product: Lenovo IdeaTab K3011W Use this manual to troubleshoot problems. The manual is divided into the following sections: •• The common sections provide general information, guidelines, and safety information required for servicing computers. •• The product-specific section includes service, reference, and product-specific parts information.
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaTab K3011W computer: •• “General safety” on page 2 •• “Electrical safety” on page 3 •• “Safety inspection guide” on page 5 •• “Handling devices that are sensitive to electrostatic discharge” on page 6 •• “Grounding requirements” on page 6 •• “Safety notices: multilingual translations” on page 7 •• “Laser compliance statement” on page 14 1
IdeaTab K3011W Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: •• Observe a good housekeeping in the area where the machines are put during and after the maintenance. •• When lifting any heavy object: 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift it. 4.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges. Do not use such kind of mat to protect yourself from electrical shock.
IdeaTab K3011W Hardware Maintenance Manual •• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. •• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.
Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards according to the attachment of non-Lenovo IdeaTab features or options not covered by this inspection guide.
IdeaTab K3011W Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.
IdeaTab K3011W Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or shortcircuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium.
Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau.
IdeaTab K3011W Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes.
IdeaTab K3011W Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
IdeaTab K3011W Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaTab computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
IdeaTab K3011W Hardware Maintenance Manual Important service information This chapter presents the following important service information: •• “Strategy for replacing FRUs” on page 16 – “Important notice for replacing a system board ” on page 17 •• “Important information about replacing RoHS compliant FRUs” on page 18 Important: BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site: http://consumersupport.lenovo.com/.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: •• If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •• Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
IdeaTab K3011W Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: •• “What to do first” on page 20 •• “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs. • When you replace FRUs, use new nylon-coated screws.
IdeaTab K3011W Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8.
General checkout Power system checkout To verify a symptom, follow the steps below: 1. Turn off the computer. 2. Connect the AC adapter. 3. Make sure that power is supplied when you turn on the computer. 4. Turn off the computer. 5. Disconnect the AC adapter. 6. Make sure that the battery pack supplies power when you turn on the computer.
IdeaTab K3011W Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack. If the charge indicator still does not light on, replace the system board. Then reinstall the battery pack.
Related service information Related service information This chapter presents the following information: •• “Restoring the factory contents by using OneKey Recovery” on page 23 •• “Passwords” on page 24 •• “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore of factory default The Lenovo IdeaTab K3011W computers come with pre-installed OneKey Recovery System.
IdeaTab K3011W Hardware Maintenance Manual Passwords As many as two passwords may be needed for any Lenovo IdeaTab computer: the power-on password (POP) and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted.
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off. To end screen blank mode and resume normal operation, press any key.
IdeaTab K3011W Hardware Maintenance Manual Lenovo IdeaTab K3011W This chapter presents the following product-specific service references and product-specific parts information: •• “Specifications” on page 26 •• “Status indicators” on page 28 •• “Function key combinations” on page 29 •• “FRU replacement notices” on page 30 •• “Removing and replacing an FRU” on page 31 •• “Locations” on page 52 •• “Parts list” on page 54 Specifications The following table lists the specifications of the Lenovo IdeaTab K3011
Lenovo IdeaTab K3011W Table 1.
IdeaTab K3011W Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: 1 2 Table 2. Status indicators Indicator Indicator status Meaning The tablet is connected to the AC adapter On (solid white) and is fully charged. On (solid amber) The tablet is charging. 1 The tablet is connected to the AC adapter, Power status Blinking (white but the charging process has been paused.
Lenovo IdeaTab K3011W Function key combinations The following table shows the function of each combination of function key. Table 3. Hotkeys : Mutes/unmutes the sound. : Decreases the volume level. : Increases the volume level. : Closes the currently active window. : Refreshes the desktop or the currently active window. : Turns on/off the backlight of the LCD screen. : Enables/disables wireless function. : Toggles the display between the computer and an external device.
IdeaTab K3011W Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaTab computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •• They maintain tight connections. •• They do not easily come loose, even with shock or vibration.
Lenovo IdeaTab K3011W Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review “FRU replacement notices” on page 30. 3. Begin by removing any FRUs that have to be removed before the failing FRU.
IdeaTab K3011W Hardware Maintenance Manual 1010 Keyboard Figure 1. Removal steps of keyboard Disassemble the keyboard in the direction shown by arrows 1. 1 1 Lift the keyboard a little, and then detach the connector in the direction shown by arrows 2 3. Remove the keyboard in the direction shown by arrow 4. 2 4 3 When installing: Make sure that the FPC connector is attached firmly.
Lenovo IdeaTab K3011W 1020 Keyboard bezel For access, remove this FRU: •• “1010 Keyboard” on page 32 Figure 2. Removal steps of keyboard bezel Remove the four rubber feet in the direction shown by arrows the four screws 2. 1 1 1, then remove 2 2 2 1 2 1 Step 2 Screw (quantity) Color Torque M2.0 × 4.0 mm, flat-head, nylok-coated (4) Black 2.0 kgf.
IdeaTab K3011W Hardware Maintenance Manual Figure 2. Removal steps of keyboard bezel (continued) Detach the FPC connector in the direction shown by arrows screws 5. 3 4. Remove six 5 5 5 5 5 3 5 Step 5 4 Screw (quantity) Color Torque M1.6 × 1.8 mm, flat-head, nylok-coated (6) Black 1.0 kgf.cm Remove the keyboard bezel in the direction shown by arrow 6.
Lenovo IdeaTab K3011W Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
IdeaTab K3011W Hardware Maintenance Manual 1030 Dock battery pack For access, remove these FRUs in order: •• “1010 Keyboard” on page 32 •• “1020 Keyboard bezel” on page 33 DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 3. Removal steps of dock battery pack Unplug the battery pack connector in the direction shown by arrow the three screws 2. 1, remove 1 2 2 2 Step 2 36 Screw (quantity) Color Torque M1.6 × 1.
Lenovo IdeaTab K3011W Figure 3. Removal steps of dock battery pack (continued) Remove the battery pack in the direction shown by arrow 3. 3 When installing: Make sure the battery pack connector is attached firmly.
IdeaTab K3011W Hardware Maintenance Manual 1040 Dock cradle board For access, remove these FRUs in order: •• “1010 Keyboard” on page 32 •• “1020 Keyboard bezel” on page 33 •• “1030 Dock battery pack” on page 36 Figure 4. Removal steps of dock cradle board Unplug the connector in the direction shown by arrow 1. Remove the two screws 2. 1 2 Step 2 2 Screw (quantity) Color Torque M1.6 × 1.8 mm, flat-head, nylok-coated (2) Black 1.0 kgf.
Lenovo IdeaTab K3011W 1050 Hinge module For access, remove these FRUs in order: •• “1010 Keyboard” on page 32 •• “1020 Keyboard bezel” on page 33 •• “1030 Dock battery pack” on page 36 •• “1040 Dock cradle board” on page 38 Figure 5. Removal steps of hinge module Remove the six screws 1. 1 1 1 1 Step 1 Screw (quantity) Color Torque M2.0 × 4.0 mm, flat-head, nylok-coated (6) Black 2.0 kgf.cm Remove the hinge module in the direction shown by arrow 2.
IdeaTab K3011W Hardware Maintenance Manual 1060 Tablet base cover Figure 6. Removal steps of tablet base cover Open the SIM card cover. Remove the screw 1. 1 Step 1 40 Screw (quantity) Color Torque M1.6 × 4.0 mm, flat-head, nylok-coated (1) Black 1.0 kgf.
Lenovo IdeaTab K3011W Figure 6. Removal steps of tablet base cover (continued) Remove the base cover in the direction shown by arrow 2.
IdeaTab K3011W Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Lenovo IdeaTab K3011W 1070 Integrated camera For access, remove this FRU: •• “1060 Tablet base cover” on page 40 Figure 7. Removal steps of integrated camera Detach the FPC connector in the direction shown by arrows 1 2. 1 2 When installing: Make sure that the FPC connector is attached firmly. Remove the integrated camera in the direction shown by arrow 3.
IdeaTab K3011W Hardware Maintenance Manual 1080 Tablet USB board and button board For access, remove this FRU: •• “1060 Tablet base cover” on page 40 Figure 8. Removal steps of tablet USB board and button board Detach the two FPC connectors in the direction shown by arrows 1 2 and unplug the speaker connector in the direction shown by arrow 3, and then remove two screws 4 and two screws 5. 1 1 2 2 5 5 4 4 3 When installing: Make sure that the connectors are attached firmly to the system board.
Lenovo IdeaTab K3011W Figure 8. Removal steps of tablet USB board and button board (continued) Remove the USB board and the button board in the direction shown by arrows 6. 6 6 When installing: Make sure that the connectors are attached firmly.
IdeaTab K3011W Hardware Maintenance Manual 1090 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind. • In the whole process, make sure not to drop or stack the system board.
Lenovo IdeaTab K3011W Figure 9. Removal steps of system board (continued) Remove two screws 5 and eight screws 6. 5 5 6 6 Step 5 6 6 6 6 6 6 6 Screw (quantity) Color Torque M2.0 × 4.0, flat-head, nylok-coated (2) Black 2.0 kgf.cm M2.0 × 3.0, flat-head, nylok-coated (8) White 2.0 kgf.cm Detach the micro HDMI board connector in the direction shown by arrow and then remove the system board in the direction shown by arrows 8.
IdeaTab K3011W Hardware Maintenance Manual 1100 Speakers For access, remove these FRUs in order: •• “1060 Tablet base cover” on page 40 •• “1070 Integrated camera” on page 43 •• “1080 Tablet USB board and button board” on page 44 •• “1090 System board” on page 46 Figure 11. Removal steps of speakers Detach the speaker connector in the direction shown by arrow 1. 1 Remove the speakers 2. 2 2 When installing: Make sure that the speakers connector is attached firmly.
Lenovo IdeaTab K3011W 1110 Micro HDMI board For access, remove these FRUs in order: •• “1060 Tablet base cover” on page 40 •• “1070 Integrated camera” on page 43 •• “1080 Tablet USB board and button board” on page 44 •• “1090 System board” on page 46 •• “1100 Speakers” on page 48 Figure 11. Removal steps of micro HDMI board Remove the two screws 1. 1 Step 1 1 Screw (quantity) Color Torque M2.0 × 3.0 mm, flat-head, nylok-coated (2) White 2.
IdeaTab K3011W Hardware Maintenance Manual 1120 Antenna assembly For access, remove these FRUs in order: •• “1060 Tablet base cover” on page 40 •• “1070 Integrated camera” on page 43 •• “1080 Tablet USB board and button board” on page 44 •• “1090 System board” on page 46 •• “1100 Speakers” on page 48 Figure 12. Removal steps of keyboard bezel Peel off the adhesive tape securing the antenna board, and then remove the antenna assembly in the direction shown by arrows 1.
Lenovo IdeaTab K3011W 1130 Tablet battery pack For access, remove these FRUs in order: •• “1060 Tablet base cover” on page 40 •• “1070 Integrated camera” on page 43 •• “1080 Tablet USB board and button board” on page 44 •• “1090 System board” on page 46 •• “1100 Speakers” on page 48 Figure 14. Removal steps of tablet battery pack Remove the four screws 1. 1 1 1 1 Step 1 Screw (quantity) Color Torque M1.6 × 1.8 mm, flat-head, nylok-coated (4) Black 1.0 kgf.
IdeaTab K3011W Hardware Maintenance Manual Locations Tablet Integrated camera Wireless LAN antennas Multi-touch screen Windows button Screen rotation lock button Volume button Speaker Micro HDMI port Combo audio jack Power button Power status indicator (on tablet) Note: For the description of each indicator, see “Status indicators” on page 28.
Lenovo IdeaTab K3011W Dock Tablet-docking latch Tablet connector Tablet release button (spring loaded) Keypad Touchpad USB port AC power adapter jack Power status indicator (on dock) Note: For the description of each indicator, see “Status indicators” on page 28.
IdeaTab K3011W Hardware Maintenance Manual Parts list This section presents the following service parts: •• “Overall” on page 55 •• “AC adapters” on page 58 Notes: • Each FRU is available for all types or models, unless specific types or models are specified.
Lenovo IdeaTab K3011W Overall Dock 1 2 3 4 5 6 7 8 9 11 10 12 13 14 55
IdeaTab K3011W Hardware Maintenance Manual Tablet 2 1 3 4 5 6 7 8 9 10 11 12 13 56
Lenovo IdeaTab K3011W Table 4. Parts list—Overall Dock No. FRU FRU no. 1 1 2 3 4 5 5 6 7 8 9 10 11 12 13 14 — KB MP-11G23US-6863 US KB MP-11G23SU-6863 RUSSIAN ASSY_DOCK_UCASE_ W/TP ASSY DOCK TP COVER ISLAKE C.A. DOCK TP FFC ISLAKE Coslight SMP L12M2P31 3.7V 25Wh 2cell Bty ATL SMP L12M2P31 3.7V 25Wh 2cell Bty LTK11 SIT2 CRADLE BD 12H09-1 (D) ASSY DOCK CRADLE COVER ISLAKE BRKT DOCK HINGE BD CONN BKT ISLAKE C.A.
IdeaTab K3011W Hardware Maintenance Manual AC adapters Table 6. Parts list—3-pin AC adapters 58 FRU P/N 10W, Greatwall, GW AD835M26B15LF 5.2V2A CN adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A US adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A EU adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A UK adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A AU adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A KR adapter 10W, Greatwall, GW AD835M26B15LF 5.2V2A SA adapter 10W, Greatwall, GW AD835M26B15LF 5.
Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
IdeaTab K3011W Hardware Maintenance Manual Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
