User Guide ThinkPad L430 and L530
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 163 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides. Second Edition (May 2012) © Copyright Lenovo 2012.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product Overview . . . . . . 1 Locating computer controls, connectors, features, and indicators . . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . . . Right-side view. . . . . . . . . . . . . Left-side view . . . . . . . . . . . . . Bottom view . . . . . . . . . . . . . .
Creating and using a rescue medium . . Creating a rescue medium . . . . Using a rescue medium . . . . . Reinstalling preinstalled applications and drivers . . . . . . . . . . . . . . Solving recovery problems . . . . . . . . . . . . . . . device . . . . . . . . . 62 62 62 . . 63 64 Chapter 6. Replacing devices . . . . . 65 Static electricity prevention . . . . . . . . . . Replacing the battery . . . . . . . . . . . . Replacing the SIM card . . . . . . . . . . .
Location of the UltraConnect wireless antennas . . . . . . . . . . . . . . . Locating wireless regulatory notices . . . . Export classification notice . . . . . . . . . . Electronic emission notices. . . . . . . . . . Federal Communications Commission Declaration of Conformity . . . . . . . . Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . . European Union - Compliance to the Electromagnetic Compatibility Directive . . . German Class B compliance statement . . .
iv User Guide
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and ensure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. Never attempt to open or service any battery.
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break.
DANGER Do not connect phone line while using tablet mode. Notice for users in the U.S.A. Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer.
Chapter 1. Product Overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled ThinkVantage® Technologies and other software programs.
11 Fn key 13 Volume control buttons 1 12 PCI Express Mini Card slot for wireless LAN/WiMAX card 14 Black button Integrated camera (on some models) Some models have an integrated camera. Use the camera to take pictures or hold a video conference. For more information about how to use the camera, see “Using the integrated camera” on page 40. 2 Built-in microphone (on some models) The built-in microphones capture sound and voice when it is used with an application program capable of handling audio.
12 PCI Express Mini Card slot for wireless LAN/WiMAX card Your computer might include a wireless local area network (LAN) card or a wireless combo card for LAN and Worldwide Interoperability for Microwave Access (WiMAX) in the PCI Express Mini Card slot for you to establish wireless LAN/WiMAX connections. Note: WiMAX is only supported on L530 models for Japan only.
If you want to charge these devices when your computer is turned off, you need to connect the computer to ac power supply and change the Always On USB settings in ThinkPad Setup and the Power Manager program. For more information, see “Config menu” on page 107. 3 Optical drive Your computer has a slot for an optical drive. The optical drive reads or burns optical discs. 4 Combo audio jack To listen to the sound from your computer, connect a headphone or a headset that has a 3.
2 Video graphics array (VGA) connector Attach a VGA compatible monitor or projector to your computer to display the computer output. Note: If you attach your computer to a docking station or port replicator, use the VGA connector on the docking station or port replicator, not the one on the computer. For details, see “Attaching an external monitor” on page 36.
Bottom view Figure 4. ThinkPad L430 and L530 bottom view 1 Battery 2 Subscriber Identification Module (SIM) card slot 3 Docking station connector 4 Hard disk drive or solid state drive 5 Memory upgrade slot 1 6 PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive (on some models) Battery Use your computer with battery power whenever ac power adapter is unavailable. You can also use Power Manager to adjust your power setting as needed.
5 Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory-upgrade slot. Memory modules are available as options from Lenovo. For more information, see “Replacing and installing a memory module” on page 74. 6 PCI Express Mini Card slot for wireless WAN or mSATA solid state drive (on some models) Your computer might have a wireless wide area network (WAN) card installed in the PCI Express Mini Card slot for wireless WAN connections.
3 Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Status indicators Your computer has system-status indicators and power-status indicators. The status indicators show the current status of your computer. System-status indicators Your computer has system-status indicators.
1 Sleep status indicator • Green: The computer is in sleep mode. • Blinking green: The computer is entering sleep or hibernation mode, or is resuming normal operation. 2 Battery status indicator • Green: The battery charge level is 20% or more. • Orange: The battery charge level is between 5% and 20%. • Fast blinking orange: The battery charge level is 5% or less, or the battery is charging. • Slow blinking orange: The battery is being charged.
You can find the machine type and model of your computer in the label as shown below: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer. The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer.
If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To do this, follow the procedure in “Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection” on page 82 or “Replacing or installing the PCI Express Mini Card for wireless WAN connection” on page 84. Certificate of Authenticity label The Windows Certificate of Authenticity label for the preinstalled operating system is attached.
Features This section provides information about the computer features. Processor See the system properties of your computer. To view the system properties of your computer, click Start, right-click Computer, then click Properties. Memory Double data rate three synchronous dynamic random access memory (DDR3 SDRAM) Storage device • 2.5-inch (7 mm height or 9.5 mm height) hard disk drive • 2.
• Combo audio jack (stereo headphone or headset) • USB connectors (USB 3.
Lithium-ion (Li-Ion) battery pack Battery life For percentage of remaining battery power, see the Power Manager Battery Gauge on the taskbar. Power Manager also displays a green, yellow and red indication. A battery under warranty with a red indication is eligible for a warranty replacement. Operating environment This section provides information about operating environment of your computer.
You can access applications from the Lenovo ThinkVantage Tools program or from Control Panel. • Accessing applications from the Lenovo ThinkVantage Tools program Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Double-click an application icon to access the application. Note: If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed, it indicates that you need to install the application manually.
Table 2.
the drive to areas that do not contain data. As soon as the shock sensor senses that the environment is stable again (minimal change in system tilt, vibration, or shock), it turns the hard disk drive on. Client Security Solution The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts.
Password Manager The Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites. Power Manager The Power Manager program provides convenient, flexible, and complete power management for your computer. It enables you to adjust your computer power settings to achieve the best balance between performance and power saving.
Chapter 2. Using your computer This chapter provides information on using some of the computer components.
On the go and need to use battery power more effectively? • To conserve power, or to suspend operation without exiting applications or saving files, see “Understanding the power-saving modes” on page 29. • To achieve the best balance between performance and power saving, create and apply power plans by use of the Power Manager program. • If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. See “Power management” on page 27.
Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively. Function key combinations To use the Fn key combinations, press and hold the Fn key Release both keys. 1 , then press one of the function keys 2 . Power conservation Fn+F4 Put your computer into sleep mode. To return to normal operation, press the Fn key only.
– Wireless device drivers You can download these drivers from http://www.lenovo.com/ThinkPadDrivers. Launching the camera and audio settings • Fn+F6 Press Fn+F6 to open the Communications Settings window. From this window, you can take a picture, change the camera and audio settings, and launch the Communications Utility program. Adjusting the brightness level of the computer display • Fn+F8: The computer display becomes dimmer. • Fn+F9: The computer display becomes brighter.
Volume and mute buttons You can adjust the sound level of your computer by using the following three buttons: 1 Speaker mute button: Press this key to mute the sound of your computer. If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press the speaker mute button again or press the volume control button.
Windows key Press the Windows key 1 to open the Start menu of the Windows operating system. You can also use the Windows key together with another key to achieve other functions. For details, refer to the help information system of the Windows operating system. Using the UltraNav pointing device Your computer may come with the UltraNav pointing device.
Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer 5 on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard; the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick.
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate on the screen while browsing the Internet or reading or editing a document. The touch pad consists of a pad 1 and two click buttons below the TrackPoint buttons at the bottom of the keyboard.
Disabling the TrackPoint pointing device or the touch pad If you want to disable the TrackPoint pointing device or the touch pad, do the following: 1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav. 2. To disable the TrackPoint pointing device, clear the check box for Enable TrackPoint . To disable the touch pad, clear the check box for Enable touch pad. 3. Click OK. Note: You can also open the UltraNav properties window by clicking the UltraNav icon on the taskbar.
2. The power cord that plugs into the ac outlet and into the transformer pack. Attention: Using an improper power cord could cause severe damage to your computer. To use the ac power adapter, ensure to take these steps in the order they are given as follows: 1. Connect the ac power adapter to the power jack of the computer. 2. Connect the power cord to the transformer pack. 3. Plug the power cord into an electrical outlet.
For instructions on accessing the Power Manager program, see “Accessing ThinkVantage applications” on page 14. For more information about the Power Manager program, refer to the help information system. Understanding the power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of the battery power. Introducing the power-saving modes • Screen blank.
Enabling the battery alarm Program your computer so that when the battery power falls below a certain level, three events occur: • The alarm goes off. • A message is displayed. • The LCD is turned off. To enable the battery alarm, do the following: 1. Start the Power Manager program. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.
DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Store it in a cool dry place. • Keep it away from children. The battery pack is a consumable supply.
Note: Some ThinkPad notebook computers come with a built-in wireless WAN card enabling you to establish wireless connections over remote public or private networks. Ethernet connections You can connect to a local network or a broadband connection by use of the Ethernet feature built into your computer. To connect to a network through Ethernet, you can use the Access Connections program. For more information, see the help information system of the program. DANGER Your computer has an Ethernet connector.
• If there are restrictions on the use of computers on an airplane with the wireless feature, you need to disable it before boarding. To disable it, refer to the instructions in “Enabling or disabling the wireless feature” on page 36. Note: You can purchase a wireless network card as an option from Lenovo at http://www.lenovo.com/accessories/services/index.html.
3. Select Send To ➙ Bluetooth. 4. Select a Bluetooth device and then follow the instructions on the screen. Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, data transmission speed can be delayed and the performance of the wireless feature can be degraded. To add a Bluetooth device, do the following: 1. Press Fn+F5 and enable the Bluetooth feature. 2.
– Power to the wireless radio is on. The signal strength of the wireless connection is excellent. • Access Connections Gauge states: wireless WAN – No signal – Signal level 1 – Signal level 2 – Signal level 3 Access Connections icon and wireless status icon The Access Connections icon displays general connection status. The wireless status icon displays the signal strength and status of your wireless connection.
Enabling or disabling the wireless feature To enable or disable the wireless feature, press Fn+F5 to bring up the wireless feature list, such as wireless LAN and Bluetooth. Select a feature to enable or disable it. Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace. Changing display settings You can change the display settings, such as font size, display resolution and so on.
3. Right-click on the desktop, and click Screen resolution. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Select an external monitor and set Resolution. 5. Click Advanced Settings. 6. Click the Monitor tab. Check the monitor information window to ensure that the monitor type is correct. If it is, click OK to close the window; otherwise do the following. 7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 8.
2. Connect the DVI monitor to the DVI connector of the expansion unit, and then connect the monitor to an electrical outlet. 3. Turn on the DVI monitor and the computer. The system starts. For computers that support Intel graphics/NVIDIA Optimus card, if the computer output does not appear on the DVI monitor, do the following: 1. Press Ctrl+Alt+F12. The Intel Graphics and Media Control Panel window opens. 2. Select Advanced Mode and click OK. 3. Select Multiple Displays. 4.
You can use the Extend desktop function without changing any settings. If the function does not work, refer to “Enabling the Extend desktop function” on page 39 to enable it. Considerations for using the Extend desktop function • If you want to show DOS full-screen while in the Extend desktop mode, only the primary display shows DOS; the other display is blacked out. If your computer has the Intel display adapter, you can designate the other display as the primary display. Do the following: 1.
• Built-in monaural digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as: • Recording and playback of PCM and WAV files • Playback of MIDI and MP3 files • Recording from various sound sources, such as a headset attached The following table shows which functions of the audio devices attached to the jacks on your computer or docking station are supported. Table 3. Audio feature list Audio device Headset with a 3.
3. In the Communications Utility window, configure the camera settings depending on your individual needs. Adjusting the video output of your camera You can adjust the quality of the video output of your camera by changing the settings for image quality and frame rate in the camera properties window. The following values are available: Speed Priority: This is the default setting. It gives you a faster frame rate for the best real-time video conferencing during the day.
• Do not insert an ExpressCard while the computer is in sleep mode or hibernation mode. Otherwise, the computer might not respond when you try to resume using it. To install a card, do the following: 1. Locate the appropriate type of slot for your card. See “Locating computer controls, connectors, features, and indicators” on page 1. 2. Ensure that the card is correctly oriented: • For ExpressCard: The notched edge of the card is facing upward and pointing toward to the card slot.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. • “Accessibility and comfort” on page 43 • “Traveling with your computer” on page 45 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.
Display: Position the display to maintain a comfortable viewing distance of 20-30 inches (510-760 mm). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press Fn+F8 or Fn+F9 to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • ThinkPad AC/DC combo adapter • External mouse, if you are accustomed to using one • Ethernet cable • Extra battery, charged • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
1. Press F1. The icon changes to this: 2. Type the master hard disk password. Note: To return to the icon , press F1 again. If this icon is displayed, type a supervisor password. Power-on password You can set a power-on password to help protect your computer against access by unauthorized users. If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer. Setting a power-on password 1.
The master password can be set and used only by a system administrator. Like a master key, it enables the administrator to get access to any hard disk drive in a system. The administrator sets the master password; no one else knows it. Then the administrator sets a user password for each computer in the network, and tells each user the password for his or her computer. The user can then change the user password as desired, but the administrator still can get access by using the master password.
The next time you turn on your computer, you will have to type the user or master hard disk password in order to start your computer and get access to your operating system. Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 49, typing your password to get access to the ThinkPad Setup program.
– Deleting the power-on password – Changing or deleting the supervisor password – Enabling or disabling the Wake on LAN and Flash over LAN features – Enabling or disabling the Internal Network Option ROM feature – Changing date and time – Enabling or disabling the Lock UEFI BIOS Settings feature – Enabling or disabling the Password at unattended boot feature – Specifying the minimum length for power-on passwords and hard disk passwords – Changing the setting for the security chip – Enabling or disabling the
a. In the Enter Current Password field, type the current supervisor password and press Enter. b. In the Enter New Password field, type the new supervisor password; then retype the password you just entered to verify it in the Confirm New Password field. Press Enter. • To remove a password, do the following: a. In the Enter Current Password field, type the current supervisor password and press Enter. b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter.
For details about Windows BitLocker Drive Encryption, see the Windows 7 help information system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on the Microsoft Web site. Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive. This feature helps to protect your computer against security attacks on media, NAND flash or device controllers by use of a hardware encryption chip.
5. Using the cursor keys, move to Security. The Security menu opens. 6. Using the cursor keys, move to Security Chip, and press Enter. The Security Chip submenu opens. 7. Using the cursor keys, move to an item you want to set. When the item is highlighted, press Enter. 8. Set other items that you want to set. 9. Press F10 to save changes and exit. 10. Press Enter in the Setup Confirmation window to confirm the exit.
2. Apply light pressure and swipe your finger across the reader in one smooth motion. Logging on to the system After you enroll your fingerprint, log on to the system as follows: 1. Turn your computer off and then on again. 2. When prompted, swipe your finger over the reader. 3. On request, type your windows password. The enrolled fingerprint is now associated with your windows password. The next time you start the computer, you can log on to the system by swiping your finger over the reader once.
• A finger is used that has not been enrolled. To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication. • If your hands are too dry, apply lotion to them. Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life, they process more and more information.
For more information about how to use the firewall program, refer to the help information system of the program. Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The antivirus program is designed to help you detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription.
58 User Guide
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. It contains the following topics: • “Creating and using recovery media” on page 59 • “Performing backup and recovery operations” on page 60 • “Using the Rescue and Recovery workspace” on page 61 • “Creating and using a rescue medium” on page 62 • “Reinstalling preinstalled applications and device drivers” on page 63 • “Solving recovery problems” on page 64 Notes: 1.
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Note: You can create recovery media using discs or external USB storage devices. Using recovery media This section provides instructions on how to use recovery media. You can use recovery media to restore the computer to the factory default settings only.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.
1. Ensure the computer is turned off. 2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 64. 4.
• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium: 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu opens, release the F12 key. 3. On the Boot Menu, select the desired optical disk drive as the first boot device. Then, insert the rescue disc into the optical disk drive and press Enter. The rescue medium starts.
when prompted for the device driver you want to install, click Have Disk and Browse. Then select the device driver file from the device subfolder. • In the subfolder for the device, look for the file for the application (a file with the extension .exe). Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo.
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace some hardware for your computer.
Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.” Read the following prerequisites before you replace the battery. Prerequisites for the procedure DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
4. Insert a fully charged battery until it clicks into place the locked position 2 . 1 as shown, and then slide the battery latch to 5. Turn the computer over again. Connect the ac power adapter and all cables to the computer Replacing the SIM card Before you start, print these instructions. Your computer may require a SIM card to establish a wireless WAN connections.
4. Locate the SIM card slot inside the battery compartment. Gently push the card to remove it from the computer. 5. Hold the new card with the metal contact facing upward and going into the slot first. Then, insert the card firmly into the slot until you hear a click. 6. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables. Replacing the hard disk drive or solid state drive Before you start, print these instructions.
• Do not touch the connector. • Before removing the hard disk drive, make a backup copy of all the information on it, and then turn the computer off. • Never remove the drive while the computer is operating, in sleep or hibernation mode. To replace the hard disk drive or solid state drive, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery.
7. Insert the hard disk or solid state drive into the slot. 8. Slide the hard disk drive or solid state drive firmly into place. 9. Reinstall the cover of the slot, and tighten the screws. 10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Replacing the keyboard Before you start, print these instructions. DANGER Electric current from power, telephone, and communication cables is hazardous.
Removing a keyboard To remove the keyboard, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for three to five minutes to let the computer cool before you start the following procedures. 2. Ensure to remove any card inserted in the Media card reader. Close the computer display, and turn the computer over. 3. Remove the battery. See “Replacing the battery” on page 65. 4. Loosen screws 1 and 2 and remove the cover. 5.
7. Push hard in the direction shown by the arrows keyboard will be detached slightly. 1 to unlatch the front side of the keyboard. The 8. Carefully lift the keyboard until you can see how it is connected. Hold the keyboard above the computer, and then detach the connector.
1. Attach the connector. 2. Insert the new keyboard. Ensure that the rear edge of the keyboard is under the frame. 3. Slide the keyboard in the direction shown by the arrows. Chapter 6.
4. Close the computer display, and turn the computer over. Reinstall the screws. 5. Reinstall the cover back into place and tighten the screws. 6. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables. Replacing and installing a memory module Increasing memory capacity is an effective way to make programs run faster.
3. Remove the battery. See “Replacing the battery” on page 65. 4. Remove the keyboard. See “Replacing the keyboard” on page 70. 5. If a memory module is already installed in the memory slot, release the latches on both edges of the socket at the same time. Then remove it. Save the removed memory module for future use. 6. Find the notch on the contact edge side of the new memory module you are installing. Attention: To avoid damaging the memory module, do not touch its contact edge. 7.
10. Reinstall the cover back in place, and tighten the screws. 11. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables. To replace the memory module under the memory slot cover, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. See “Replacing the battery” on page 65. 4.
6. Find the notch on the contact edge side of the new memory module you are installing. Attention: To avoid damaging the memory module, do not touch its contact edge. 7. Ensure that the notch on the memory module aligns correctly with the key in the memory slot, then insert the memory module into the socket at an angle of about 20 degrees. Press it in firmly. Note: Insert the memory module into the socket at an angle of about 20 degrees. 8. Pivot the memory module downward until it snaps into place. 9.
Replacing the optical disk drive for ThinkPad L530 models An optical disk drive is preinstalled in the optical disk drive bay. To replace it, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for three to five minutes to let the computer cool before you start the following procedures. 2. Remove the battery. See “Replacing the battery” on page 65. 3. Close the computer display, and turn the computer over. 4.
6. Insert the optical disk drive into the optical disk drive bay, and then press it firmly into the connector. 7. Reinstall the screw and tighten it. 8. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables. Replacing optical disk drive for ThinkPad L430 models An optical disk drive is preinstalled in the bay. To replace it, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer.
4. Loosen the screw on the cover and remove the cover. 5. Loosen the screw that secures the optical disk drive and remove it. 6. Press the edge of the optical disk drive outwards, using the tip of a thin screwdriver as shown in the drawing and then pull out the optical disk drive.
7. Insert the optical disk drive into the optical disk drive bay, and then press it firmly into the connector. 8. Reinstall the screw and tighten it. 9. Reinstall the cover and tighten the screw. 10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables. Chapter 6.
Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection Before you start, print these instructions. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the card.
6. Remove the screws and the card pops up. 7. Remove the card. 8. Align the contact edge of the new card with the corresponding socket contact of the computer. Chapter 6.
9. Pivot the card until you can snap it into place by pressing the upper side of the connectors, and secure the card with the screw. 10. Connect the cables to the new wireless LAN/WiMAX card. Be sure to attach the gray cable to the connector marked TR1 or Main on the card, and the black cable to the connector marked TR2 or Aux. 11. Reinstall the keyboard. See “Replacing the keyboard” on page 70. 12. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables.
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Before you start the following procedures, wait for three to five minutes to let the computer cool. 2. Close the computer display, and turn the computer over. 3. Remove the battery. See “Replacing the battery” on page 65. 4. Loosen the screw and remove the cover. 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the antenna cables from the card.
6. Remove the screws and the card pops up. 7. Remove the card.
8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. 9. Pivot the card until you snap it into place. Secure the card with the screw. Chapter 6.
10. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing. Note: Depending on the model, the marking for the connectors on your card might look different from the one shown in the illustration above. Be sure to attach the red cable to the MAIN or M connector, and the blue cable to the AUX or A connector. 11. Reinstall the slot cover and tighten the screw. 12. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and all cables.
DANGER If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Do not drop, crush, puncture, or subject to strong forces.
7. Reinstall the keyboard. See “Replacing the keyboard” on page 70. 8. Reinstall the battery, and turn the computer over again. Connect the ac power adapter and all cables.
Chapter 7. Enhancing your computer This chapter provides instructions on installing hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 91 • “ThinkPad port replicators and docking stations” on page 91 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs.
Front view ThinkPad Port Replicator Series 3 and Port Replicator Series 3 with USB 3.0 1 Power button: Press this button to turn the computer on or off. 2 Eject button: Press this button to release the computer from the port replicator. 3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the port replicator. 4 Docking station connector: This is where you attach your computer.
6 Docking station connector: This is where you attach your computer. 7 System lock key: Use the system lock key to lock the eject button. When the eject button is locked, you cannot attach your computer to or remove it from the docking station. ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series 3 with USB 3.0 1 Power button: Press this button to turn the computer on or off. 2 Key lock indicator: This indicator lights when the system lock key is in the locked position.
Rear view ThinkPad Port Replicator Series 3 and Port Replicator Series 3 with USB 3.0 1 Power jack: Connect the ac power adapter. 2 Ethernet connector: Connect the port replicator to an Ethernet LAN. The indicator on the connector is the same as that on the computer. Notes: • You cannot use the Token Ring cable for this connector. • You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet connection.
ThinkPad Mini Dock Series 3 and Mini Dock Series 3 with USB 3.0 1 Power jack: Connect the ac power adapter. 2 DisplayPort connector: Connect a display device. 3 DVI connector: Connect a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can only be used with a computer that supports DVI connection established through docking stations. 4 Headphone jack: 1/8 inch (3.5 mm) in diameter. Use it to connect an external stereo headphone.
ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series 3 with USB 3.0 1 DisplayPort connector: Connect a display device. 2 DVI connector: Connect a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can only be used with a computer that supports DVI connection established through docking stations. 3 DisplayPort connector: Connect a display device. 4 DVI connector: Connect a monitor that supports Single-Link DVI.
10 Security keyhole: Use a security cable lock that fits this keyhole to lock your docking station to a stationary object to protect it from theft. Attaching a port replicator or docking station Notes: • Before you attach the computer to a supported port replicator or docking station, disconnect an ac power adapter from the computer. • If your computer is operating, ensure that it has finished any operations involving devices that are connected to a USB connector.
3. Put your computer on the platform of the port replicator or docking station and ensure that the top-left corner of the computer is aligned to the guide plate on the docking station. 4. Insert your computer into the port replicator or docking station along the surface, until you hear a click. The computer is attached to the port replicator or docking station.
Connecting an external display to the ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series 3 with USB 3.0 Group 1 (top figure) and Group 2 (lower figure) are independent of each other. Each has a DisplayPort connector and a DVI connector. If you connect a display to a DisplayPort connector and a DVI connector that are in the same group, the DisplayPort connector is inactive.
2. Press the eject button computer 2 . 1 until the computer moves up. Then, grasp both sides and remove the Security feature Use the security keyhole on the port replicator or docking station to attach a mechanical lock. By attaching a mechanical lock with cable there, you can secure the port replicator or docking station to a stationary object, such as a desk. If you use the ThinkPad port replicator, attach a mechanical lock and lock the eject button.
Attach a mechanical lock to the ThinkPad Mini Dock Series 3 or Mini Dock Series 3 with USB 3.0 as shown: Attach a mechanical lock to the ThinkPad Port Replicator Series 3 or Port Replicator Series 3 with USB 3.0 as shown: Using the system lock key The system lock key has two positions, unlocked and locked. Chapter 7.
When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, Mini Dock Series 3 with USB 3.0 or Mini Dock Plus Series 3 with USB 3.0 is locked, and you cannot remove your computer. The key lock indicator lights when the eject button is locked.
Chapter 8. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive, you also might need to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. This topic will help you handle your computer with proper care and keep it in top working shape.
Country or region: Code China: SC Denmark: DK Finland: FI France: FR Germany: GR Italy: IT Japan: JP Netherlands: NL Norway: NO Spain: SP Sweden: SV Taiwan and Hong Kong: TC United States: US Installing the Windows 7 operating system Before you start, print these instructions. To install the Windows 7 operating system and its related software on your computer, do the following: 1. Start ThinkPad Setup. 2. Select Boot. 3. Select UEFI/Legacy Boot. 4.
To install a fix module, run the .exe file in a subfolder and follow the instructions on the screen. Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a computer with a dual-core processor, you can get access to the hard disk drive. The opposite, however, is not true: If you remove the hard disk drive from a computer with a dual-core processor and install it on a computer with a single-core processor, you cannot get access to the hard disk drive.
10. Click Have Disk. 11. Specify the path where the monitor INF file is saved, then click Open. 12. Click OK. 13. Confirm the correct display type, then click Next. 14. Windows has finished installing. Click Close. 15. Click Close for Display Properties. 16. Click OK in the Monitor tab. 17. Click OK and close the Display Settings window. Installing other device drivers and software The other device drivers are provided in the C:\SWTOOLS\DRIVERS directory on your hard disk drive.
Main menu The Main menu is the first interface you see after you enter ThinkPad Setup. It displays the following configuration of your computer: • UEFI BIOS Version • UEFI BIOS Date (Year-Month-Day) • Embedded Controller Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup menu.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Note: The Wake on LAN function does not work when a hard disk password is set.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments 3.0 connector works as a USB 2.0 connector. Keyboard/Mouse Fn and Ctrl Key swap • Disabled If you select Enabled, the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key. • Enabled Note: Even when Enabled is selected, you need to press the Fn key to resume the computer from sleep mode to normal operation.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments supports the feature, and to Integrated Graphics if the operating system does not support it. Power Intel SpeedStep® technology (Intel SpeedStep mounted models only) • Disabled • Enabled Select the mode of Intel SpeedStep technology at runtime.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Intel (R) Rapid Start Technology • Disabled To use this feature, a special partition on the solid state drive is required. • Enabled Enter after: • Immediately • 1 minute • 2 minutes • 5 minutes • 10 minutes • 15 minutes • 30 minutes • 1 hour When enabled, you can enable the 30 Day Standby function through the Power Manager program.
To change the date and time, do the following: 1. Using the up and down arrow keys to select the item to change the date or time. 2. Press Tab, Shift+Tab, or Enter to select a field. 3. Type the date or time. Note: Another way to adjust the date and time is press the “–” or “+” key. Security menu If you need to set the security features of your computer, select Security from the ThinkPad Setup menu. The following table lists the Security menu items. Notes: • Default values are in boldface.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Set Minimum Length • Disabled Specify a minimum length for power-on passwords and hard disk passwords. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length. • x characters (4≤x≤12) Power-On Password • Disabled • Enabled Hard Disk x Password • Disabled • Enabled See “Power-on password” on page 48. See “Hard disk passwords” on page 48.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments the settings of the security chip.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use the Ethernet LAN device. • Enabled Wireless LAN • Disabled If you select Enabled, you can use the Wireless LAN device. • Enabled WiMAX • Disabled If you select Enabled, you can use the WiMAX device. • Enabled Wireless WAN • Disabled If you select Enabled, you can use the Wireless WAN device.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments The Intel anti-theft suspend screen will be displayed at next boot to enter the suspend mode. Computrace • Disabled • Enabled • Permanently Disabled Enable or disable the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from Absolute Software. Note: If you set the computrace module activation to Permanently Disabled, you will be unable to enable this setting again.
2. Turn on the computer, then, while the ThinkPad logo is displayed, press F12. 3. Select the device you want to start first. Note: The Boot menu will be displayed when the system cannot boot from any devices or the operating system cannot be found. The following table lists the Startup menu items. Notes: • Default values are in boldface. • On each submenu, press Enter to show selectable options and select a desired option.
Table 6. Startup menu items (continued) Menu item Selection Comments Option Keys display • Disabled If you select Disabled, the “To interrupt normal startup, press Enter” message is not displayed during POST. • Enabled Boot Device List F12 Option • Disabled • Enabled Boot Order Lock • Disabled • Enabled If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed. If you select Enabled, the boot priority order is locked for your future use.
System management Read this topic to learn more about features of System Management: Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification (SMBIOS) V2.6.1 SMBIOS provides information about the hardware components of your system. It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board.
To enable or disable Wake on LAN, do the following: 1. Start ThinkPad Setup. 2. Select Config. The Config submenu is displayed. 3. Select Network. The Network item submenu is displayed. 4. For Wake On LAN, select one of the following: AC Only, AC and Battery, or Disabled. 5. Press F10 to save changes and exit.
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The following sections provide information that can help you to keep your computer running smoothly. • “General tips for preventing problems” on page 121 • “Making sure device drivers are current” on page 122 • “Taking care of your computer” on page 123 General tips for preventing problems 1.
download the files to create a bootable self-test media from the following Web site: http://www.lenovo.com/hddtest Run the test and record any messages or error codes. If the test returns any failing error codes or messages, call the Customer Support Center with the codes or messages and the computer in front of you. A technician will assist you further. 15. If required, you can find your country's Customer Support Center at: http://www.lenovo.com/support/phone.
For more information about how to use the ThinkVantage System Update, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
• Turn off your computer if you are replacing the hard disk drive or solid state drive. • When replacing the primary hard disk drive or solid state drive, reattach the cover of the drive slot. • Store your external and removable hard disk or optical disk drives in the appropriate containers or packaging when they are not being used. • Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
2. Absorb the diluted detergent into a sponge. 3. Squeeze excess liquid from the sponge. 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth.
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Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 127 • “Troubleshooting” on page 127 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer does not turn back on, continue with step 3. Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn the computer off. Once the computer is off, reattach the battery and restart the computer.
• Message: 0187: EAIA data access error Solution: Check Security settings. Press F10 and then press Enter to restart the system. • Message: 0188: Invalid RFID Serialization Information Area Solution: Reset the Block # 0 and 1, for example, the box serial number, and/or the Block # 4 and 5, for example, the UUID. It could be done by using maintenance diskette or USB key. If you still have a problem, have the computer serviced.
• Message: Thermal sensing error. Solution: The thermal sensor has a problem. Have the computer serviced. • Message: This system does not support batteries that are not genuine Lenovo made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Press the ESC key to continue. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use..
If the problem persists, have the computer serviced. • Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management might have been enabled. Do either of the following: – Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver. – Press the power button to resume from sleep or hibernation. Beep errors Table 7.
Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Ensure that: – The cable is installed properly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. – You are using the correct device driver. 1.
– Ensure that the link partner is set to auto-negotiate. – Ensure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Problem: You cannot connect to the network using the built-in wireless network card. Solution: Ensure that your wireless LAN driver is the latest version installed. Check the Web site and confirm the driver version supported by the Access Connections program is the latest documented in the readme file.
UltraNav pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions: – When the computer is turned on. – When the computer resumes normal operation.
• Problem: The screen is unreadable or distorted. Solution: Ensure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1. Right-click on the desktop, and click Personalize. 2. Click Display at the left. 3. Select Change display settings. Check whether the screen resolution is correctly set. 4. Click Advanced Settings. 5. Click the Adapter tab. 6.
– If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on the both the computer display and the external monitor, the external monitor screen will be blank or distorted.) • Problem: You cannot set a higher resolution than the present one on your external monitor. Solution: – Ensure that monitor information is correct. Do the following: 1. Right-click on the desktop, and click Screen resolution.
Solution: Ensure that: – The monitor information is correct. (Refer to the “Solution” for setting a higher resolution on the external monitor.) – The appropriate monitor type is selected. (Refer to the “Solution” for setting a higher resolution on the external monitor.) Ensure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3.
Solution: Change the resolution depth to lower settings for the primary display. Refer to the “Solution” for “The Extend desktop function does not work” above. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen.
• Problem: The balance slider cannot completely mute one channel. Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel. • Problem: There is no volume control for MIDI sound on the Volume Mixer window. Solution: Use the hardware volume control. • Problem: The sound cannot be turned off completely even if you set the Master volume control at minimum.
If the battery pack cannot be fully charged in 24 hours, use a new battery pack. • Problem: Your computer shuts down before the battery status indicator shows empty, or your computer operates after the battery status indicator shows empty. Solution: Discharge and recharge the battery pack. • Problem: The operating time for a fully charged battery pack is short. Solution: Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack.
c. Remove the battery, memory module, Mini PCI ExpressCards, optical disk drive, hard disk drive or solid state drive or mSATA solid state drive. See Chapter 6 “Replacing devices” on page 65. d. Wait for 30 seconds, and then reinstall the SO-DIMM and the known good battery or the ac power adapter to test the computer with minimal devices attached first. e. Reinstall each device one at a time that you have removed in the earlier steps.
• Problem: The “critical low-battery error” message appears, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet, or replace the battery with a charged one. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode.
Solution: In the Boot menu in the ThinkPad Setup, ensure that the hard disk drive is included in the Boot priority order list. If it is included in the Excluded from boot order list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the Boot priority order list. • Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.
– Multisession photo CD – Video CD – DVD-ROM (DVD-video) • Problem: The computer cannot play a CD, or the sound quality is not good. Solution: Ensure that the disk meets the standards for your country. Usually, a disk that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good. A software problem Problem: An application does not run correctly.
– The ac power adapter is connected to the port replicator. – The computer is securely attached to the port replicator. • Problem: Some functions of the port replicator do not work. Solution: Ensure that: – The ac power adapter is connected to the port replicator. – The computer is securely attached to the port replicator.
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Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 147 • “Getting help and service” on page 147 • “Purchasing additional services” on page 149 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the ThinkPad Web site.
about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts • • • • • Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
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Appendix A. Regulatory information This section introduces regulatory information for users. Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers.
If your computer comes with a wireless WAN feature, its auxiliary transmitter antenna is located at the top left side of the computer display. 3 Wireless WAN antenna (Main) If your computer comes with a wireless WAN feature, its main transmitter antenna is located at the top right side of the computer display. 4 Wireless LAN and WiMAX combo antenna (Auxiliary) The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top right corner of the computer display.
Responsible Party: Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 Phone Number: 919-294-5900 Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
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Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.
Disposing of a Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life.
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Appendix C. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraNav UltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Part Number: (1P) P/N: **
