User guide
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.
Referto“Diagnosingproblems”onpage125andrunadiagnostictestoftheUSBconnector.
Adockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
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