Lenovo H500sHardware Maintenance Manual ideaideaideaCentreidea Machine Types: 10157/90AK [H500s]
Lenovo H500s Hardware Maintenance Manual Machine Types: 10157/90AK [H500s]
Second Edition (September 2013)18th © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety inspection guide . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . Grounding requirements . . . . . . . . Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 5 5 6 6 Chapter 3.
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Chapter 1. About this manual This manual contains service and reference information for Lenovo H500s computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. The description of the TV card in this manual is only used for the machines which have the TV card. It is invalid for those machines which do not have TV card.
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Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
– Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
• Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
To Connect To Disconnect 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. CAUTION: When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer.
≥18 kg(37 lbs) ≥32 kg(70.5 lbs) ≥55 kg(121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. This section lists the physical specifications for your computer. Type Lenovo H500s This section lists the physical specifications.
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Chapter 4. General Checkout Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
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Chapter 5. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Lenovo BIOS Setup Utility program To start the Lenovo BIOS Setup Utility program, do the following: 1.
Administrator Password Setting an Administrator Password deters unauthorized persons from changing configuration settings. You might want to set an Administrator Password if you are responsible for maintaining the settings of several computers. After you set an Administrator Password, a password prompt is displayed every time you access the Lenovo BIOS Setup Utility program. If both the Administrator and Power-On Password are set, you can type either password.
To set a Power-On Password, do the following: 1. Start the Lenovo BIOS Setup Utility program (See ”Starting the Lenovo BIOS Setup Utility program” on page 13.) 2. From the Security menu, select Set Power-On Password and press the Enter key. 3. The password dialog box will be displayed. Type the password, and press the Enter key. 4. Re-type the password to confirm, if you type the password correctly, the password will be installed. To change a Power-On Password, do the following: 1.
Onboard Audio Controller Select whether to enable or disable the Onboard Audio Controller, when feature is set to Disabled all devices connected to the audio connectors (e.g. a headphone or a microphone) are disabled and can’t be used. Onboard Ethernet Controller or LAN Boot Agent Select whether to enable or disable Onboard Ethernet Controller, or select whether to enable or disable load onboard PXE (Preboot Execution Environment), or SMC (Secure Managed Client).
To view or permanently change the configured startup device sequence, do the following: 1. Start the Lenovo BIOS Setup Utility program (see “Starting the Lenovo BIOS Setup Utility program” on page 13). 2. From the Lenovo BIOS Setup Utility program main menu, select the Startup option. 3. Press the Enter key, and select the devices for the Primary Boot Sequence. Read the information displayed on the right side of the screen. 4. Use ↑ and ↓ arrows to select a device.
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Chapter 6. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 20. Notes: • If you have both an error message and an incorrect audio response, diagnose the error message first.
POST error codes Each time you turn the computer on, it performs a series of tests to check that the system is operating correctly and that certain options are set. This series of tests is called the Power-On Self-Test, or POST. POST does the following: • Checks some basic system-board operations • Checks that the memory is working correctly • Starts video operations • Verifies that the boot drive is working POST Error Message Description/Action Keyboard error Cannot initialize the keyboard.
Chapter 7. Locating connectors, controls and components This section provides illustrations to help locate the various connectors, controls and components of the computer.
Font view The following illustration shows the location of controls and components on the front of the computer. Attention: Be careful not to block any air vents on the computer. Blocked air vents can cause overheating. 1. Power button 5. Headphone connector 2. Memory card reader (selected models only) 6. Optical Drive (selected models only) 3. USB connectors 7. Hard disk drive indicator 4. Optical drive eject button 8.
Rear view The following illustration shows the location of connectors and components on the rear of the computer. Lenovo H500s 1. USB 3.0 connector 6. Audio connectors 2. WiFi antenna (selected models only) 7. Power connector 3. On-board VGA connector 8. Cable clip 4. USB 2.0 connectors (2) 9. PCI Express X 16 graphics adapter slot (some models are equipped with a graphics card) 5. Ethernet connector Chapter 7.
Hardware components The following illustration shows the components that make up your computer. 3 2 1 4 1. Heat-sink and CPU fan 3. Optical disk drive and bay 2. System board 4.
Identifying parts on the motherboard The motherboard (sometimes called the planar or system board) is the main circuit board in your computer. It provides basic computing functions and supports a variety of devices that are factory-installed or that you can install later. The following illustration shows the location of connectors and components on the front of the motherboard. Lenovo H500s 1 2 3 4 5 6 7 8 9 15 14 13 12 11 10 1. System fan header 9. Clear CMOS jumper 2. Microprocessor 10.
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Chapter 8. Replacing hardware Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer. To obtain copies of the Safety and Warranty Guide, go to the Support Web site at: http://consumersupport.lenovo.com. Note: Use only parts provided by Lenovo.
Replacing the keyboard and mouse To replace the keyboard and mouse Step 1. Remove any media (disks, CDs, DVDs or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.
Step 4. Remove the 2 screws that secure the computer cover at the rear of the chassis. Step 5. To reinstall the computer cover: a. Line up the computer cover with the chassis then slide it back. b. Secure the computer cover to the chassis with the screws. Removing the front bezel Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Chapter 8.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches or other damage. To remove the front bezel: Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3.
Step 6. Remove the 2 screws that secure the optical disk drive bay to the chassis. 1 Step 7. Slide out the optical disk drive bay, then lift it up. 2 2 1 Step 8. Disconnect the data and power cables from the rear of the optical drive. 3 Step 9. Remove the 2 screws that secure the optical drive to the optical drive bay 4 and push the optical drive straight out of the front of the drive bay. 5 5 3 4 Step 10. To install the new optical drive: a.
c. Slide the optical disk drive bay back, then push it in and reattach it to the chassis with the screws. Step 11. Reattach the front bezel, computer cover. Replacing the hard disk drive Note: For this procedure, it helps to lay the computer flat. To replace the hard disk drive: Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3.
Step 10. Slide the hard disk drive out of the bay. Step 11. Install the new hard disk drive： a. Insert the new hard disk drive into the drive bay. b. Screw back the 4 screws on the drive bay. c. Attach the data and power cables to the new hard disk drive. d. Line up the hard disk drive bay, then slide it in. Reattach it to the chassis with the screws. Step 12. Reattach the optical drive, front bezel and computer cover.
Step 6. Remove the memory module being replaced by opening the retaining clips as shown. Step 7. Position the new memory module over the memory connector. Make sure the notch 1 on the memory module is correctly aligned with the connector key 2 on the system board. Push the memory module straight down into the connector until the retaining clips close. Step 8. Reattach the computer cover. Replacing the adapter Note: For this procedure, it helps to lay the computer flat. To replace the adapter: Step 1.
Step 2. Disconnect the power cables from the connectors on motherboard. Step 3. Install the new adapter： a. Connect the power cables to the connectors on the motherboard. Replacing the graphic card To replace the graphic card: Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3. Disconnect all cables attached to the computer.
Step 5. Remove the screw that secures the graphic card to the chassis, and slide out the metal bracket. Step 6. Push the pin that lock the graphic card, and pull it up then slide it out to remove it. Step 7. To install the new graphic card: Step 8. 36 a. Slide then insert the new graphic card to the same connector on the motherboard. b. Reattach the metal bracket back into position and secure the graphic card to the chassis with the screw. Reattach the computer cover.
Replacing the microprocessor fan To replace the microprocessor fan: Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.
Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. Refer to “Left and right view” and “Rear view” for help with locating the various connectors. Step 4.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. Refer to “Left and right view” and “Rear view” for help with locating the various connectors. Step 4. Remove the computer cover. Refer to “Removing the computer cover”. Step 5. Remove the microprocessor fan. Refer to “Replacing the microprocessor fan”. Step 6. Remove the heat-sink. Refer to “Replacing the heat-sink”. Step 7.
Step 8. Holding the sides of the microprocessor with your fingers, remove the protective cover 1 that protects the gold contacts on the new microprocessor. 2 Step 9. Holding the sides of the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket. Important: To avoid damaging the microprocessor contacts, keep the microprocessor completely level while installing it into the socket. Step 10.
Step 5. Disconnect the 2 antenna cables from the Wi-Fi card. Step 6. Remove the 2 screws that secure the Wi-Fi card to the motherboard. Step 7. Pull the Wi-Fi card upward to remove it from the card port. Step 8. Install the new Wi-Fi card: Step 9. a. Line up the new Wi-Fi card, then insert it into the same card port. b. Secure the Wi-Fi card to the motherboard with the 2 screws. c. Connect the 2 antenna cables to the new Wi-Fi card. Reattach the computer cover.
Step 7. Remove the hard disk drive. Refer to “Replacing the hard disk drive”. Step 8. Remove the power supply. Refer to “Replacing the power supply”. Step 9. Disconnect the data cables from the connectors on motherboard. Step 10. Remove the screw that secures the front USB/card reader/audio module to the chassis. Step 11. Slide out the front USB/card reader/audio module out of chassis. Step 12. Install the new front USB/card reader/audio module: a.
Step 13. Remove the Wi-Fi card. Refer to “Replacing the Wi-Fi card”. Step 14. Disconnect the all cables from the connectors on motherboard. Step 15. Remove the 6 screws that secure the motherboard to the chassis. Step 16. Lift up the motherboard to remove it. Step 17. Install the new motherboard: a. Line up the holes on the new motherboard with mounting holes on the chassis and secure it with screws. b. Reattach the memory module, Wi-Fi card, heat-sink and microprocessor fan to the new motherboard. c.
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Chapter 9. General information This chapter provides general information that applies to all machine types supported by this publication. Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.
