ThinkStation P900 Hardware Maintenance Manual Machine Types: 30A4 and 30A5
Note: Before using this information and the product it supports, be sure to read and understand the Chapter 1 “Read this first: Important safety information” on page 1 and Appendix E “Notices” on page 203. First Edition (October 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents About this manual. . . . . . . . . . . . v Chapter 1. Read this first: Important safety information. . . . . . . . . . . . 1 Power cords and power adapters . . . . General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety inspection guide . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . Grounding requirements . . . . . . . . Safety notices (multi-lingual translations) . . . . . . . . . . . . . . . . . 1 1 2 4 . . . . .
Configuring RAID. . . . . . . . . . . . . . Configuring RAID with Intel RSTe. . . . . . Quick RAID setup using the LSI MegaRAID BIOS configuration utility . . . . . . . . 75 Chapter 7. Preventing problems . . . 79 Keeping your computer current . . . . . . Getting the latest device drivers for your computer . . . . . . . . . . . . . Updating your operating system . . . . Using the System Update program . . . Cleaning and maintenance . . . . . . . . Basics . . . . . . . . . . . . . .
Completing the parts replacement . . . . . 183 Chapter 12. Getting information, help, and service . . . . . . . . . . . . . 185 Information resources . . . . . . . . . . Lenovo ThinkVantage Tools . . . . . . Help and Support. . . . . . . . . . Safety and Warranty. . . . . . . . . Lenovo Web site . . . . . . . . . . Lenovo Support Web site. . . . . . . Help and service . . . . . . . . . . . . Using the documentation and diagnostic program . . . . . . . . . . . . . Calling for service. . . . . . . . . .
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About this manual This manual provides service and reference information for ThinkStation® computers listed on the front cover. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
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Chapter 1. Read this first: Important safety information This chapter contains the safety information that you must be familiar with. Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. • Keep your tool case away from walk areas so that other people will not trip over it. • Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. • Disconnect all power before: – Performing a mechanical inspection – Working near power supplies – Removing or installing Field Replaceable Units (FRUs) • Before you start to work on the machine, unplug the power cord.
Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
• Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
• Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 Chapter 1.
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) 2 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Chapter 1.
Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. • Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas. • Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe. ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. • Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la terre.
ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.
2 1 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
Chapter 1.
2 1 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra.
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo.
Chapter 2.
Locating connectors, controls, and indicators on the front of your computer The following illustration shows the locations of the connectors, controls, and indicators on the front of your computer. 10 6 7 9 8 Figure 1. Front connector, control, and indicator locations 1 Power button 2 Four-digit diagnostic display 3 SD card reader slot 4 Headset connector 5 Always On USB 3.0 connector 6 USB 3.0 connectors (2) 7 Diagnostic USB 3.
Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. 1 14 2 3 4 13 12 5 6 7 11 8 10 9 Figure 2. Rear connector locations 1 Power cord connector 2 Audio line-out connector 3 Microphone connector 4 PS/2 keyboard connector 5 Serial connector 6 USB 2.0 connectors (4) 7 USB 3.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
1 2 3 4 5 6 16 15 14 7 13 12 11 10 9 8 Figure 3. Component locations 1 Power supply assembly 2 Flex adapter (some models) 3 M.
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Figure 4. Locating major FRUs and CRUs The following table lists the major FRUs shown in Figure 4 “Locating major FRUs and CRUs” on page 32 and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord.
For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http://www.lenovo.com/serviceparts-lookup Locating parts on the system board The following illustration shows the locations of the parts on the system board. 3 4 5 6 7 8 9 11 12 10 13 14 15 16 17 18 19 20 59 58 21 57 22 56 24 25 26 23 55 27 54 53 52 28 29 51 30 31 50 49 48 47 32 33 34 46 45 44 43 38 42 37 36 35 41 40 39 Figure 5. System board part locations 1 PCI Express 2.
29 4-pin power connector 30 eSATA connector 31 Front-access storage enclosure control connector 32 Front-access storage enclosure control connector 33 Front fan assembly connector 34 Thermal sensor 35 SATA 3.0 connector 36 SATA 3.0 connector 37 29-in-1 card reader connector 38 Front USB 3.
1 5 2 3 4 Figure 6. Drive bay locations 1 Flex adapter slots Depending on your computer model, the following flex adapters might be installed in the flex adapter slots: • Flex adapter with two mini Serial Attached SCSI (SAS) high-density (HD) connectors • Flex adapter with one Serial Advanced Technology Attachment (SATA) 3.0 connector, one USB 2.0 connector, and two mini-SAS HD connectors • Flex adapter with two M.2 slots (with the M.
Locating the machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the front of your computer as shown. Figure 7. The machine type and model label location Features The computer features introduced in this section covers a variety of models.
• On Windows 8.1, go to the desktop and move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ PC info to view the information. For more information, see “Installing or replacing a memory module” on page 163.
• Optical drive bays • PCI Express x1 card slots • PCI Express x4 card slots • PCI Express x16 graphics card slots • SD card reader slot For more information, see “Locating internal drives” on page 35 and “Locating parts on the system board” on page 34.
Security features • Ability to enable and disable a device • Ability to enable and disable USB connectors individually • Computrace Agent software embedded in firmware • Cover presence switch (also called intrusion switch) • Keyboard with fingerprint reader (available on some models) • Power-on password (POP), administrator password, and hard disk password to deter unauthorized use of your computer • Startup sequence control • Startup without keyboard or mouse • Support for a Kensington-style cable lock • S
Specifications This section lists the physical specifications for your computer. Dimensions Width: 200 mm (7.87 inches) Height: 446 mm (17.56 inches) Depth: 620 mm (24.41 inches) Weight Maximum configuration as shipped: 30 kg (66.
Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search. 1. Click Start ➙ Control Panel. Change the view of Control Panel from Category to Large icons or Small icons. 2. Locate the program by the icon name and then click the program to launch it. The following table lists the programs available on the Windows 7 operating system. Note: Depending on your computer model, some of the Lenovo programs might not be available. Table 1.
Note: Depending on your computer model, some of the programs might not be available. • Fingerprint Manager Pro or ThinkVantage Fingerprint Software (Windows 7 and Windows 8.1) The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access.
The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system. • System Update (Windows 7 and Windows 8.1) The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages.
Chapter 3. Using your computer This chapter provides information about the following topics: • “Registering your computer” on page 45 • “Using keyboard shortcuts” on page 45 • “Using the fingerprint reader” on page 46 • “Using the wheel mouse” on page 46 • “Setting the computer volume” on page 47 • “Using a disc” on page 48 • “Navigating among screens on the Windows 8.1 operating system” on page 50 • “Accessing Control Panel on the Windows 8.
Using the fingerprint reader The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option.
Advanced configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-on features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.
1. Open Control Panel, and click Appearance and Personalization. Note: For detailed information on how to open Control Panel on Windows 8.1, see “Accessing Control Panel on the Windows 8.1 operating system” on page 51. 2. In the Taskbar and Navigation section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behavior from Off to On. 4. Click OK to save the new settings.
Handling and storing a disc When handling and storing a disc, follow these guidelines: • Hold the disc by its edges. Do not touch the surface of the side that is not labeled. • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. • Do not scratch or mark the disc. • Do not place or store the disc in direct sunlight.
Navigating among screens on the Windows 8.1 operating system To navigate among the desktop, the Start screen, and applications opened from the Start screen on the Windows 8.1 operating system, do one of the following: • From the Start screen, do one of the following to navigate to the most recently accessed workspace (application, setting, or desktop): – Using a pointing device: Move the pointer to the extreme bottom-left corner of the screen until the is displayed; then click the icon.
• Method 1 1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until you navigate to the desired workspace.
information, help, and service” on page 185. Before using the recovery disc set, refer to the documentation that comes with the disc set. Note: A recovery disc set might contain multiple discs. Ensure that you have all of the discs ready before starting the recovery process. During the recovery process, you might be prompted to change discs.
Chapter 4. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight.
On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer. As a result, system alerts are noticeable even when they are not heard. For example, when you select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed.
• For Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms and click Search. Then, type Speech Recognition into the search field. In the list of results, click Speech Recognition. For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
• “Customizable text size” on page 56 • “Magnifier” on page 56 • “Zoom” on page 56 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use.
TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for the deaf (TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD telephone. Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files.
Chapter 5. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Figure 8.
Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Hard disk password • Administrator password For more information about BIOS passwords, see “Using BIOS passwords” on page 66.You do not have to set any passwords to use your computer. However, using passwords improves computing security. Windows passwords Depending on your version of the Windows operating system, you can use Windows passwords for a variety of features, including access control and individual user settings. For more information, see the Windows Help and Support information system.
For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 5.
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Chapter 6. Advanced configuration This chapter provides the following information to help you configure the computer: • “Using the Setup Utility program” on page 65 • “Updating or recovering the BIOS” on page 69 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program.
Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics.
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 66.
Selecting a startup device If your computer does not start up from a device as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn on or restart your computer. 2. When you see the logo screen, repeatedly press and release the F12 key. The Startup Device Menu window is displayed. 3. Select the desired startup device and press Enter.
The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
To update the BIOS, see “Updating or recovering the BIOS” on page 69. Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. See “Changing the BIOS settings before installing a new operating system” on page 70. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program.
4. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 69. 5. Turn off your computer. 6. Press the power button to turn on the computer. Then repeatedly press and release the F12 key until the Startup Device Menu window opens. 7. From the Startup Device Menu window, select the desired optical drive as the startup device. Then, insert the disc into this optical drive and press Enter. The update begins. 8.
Recovering from a BIOS update failure To recover from a BIOS update failure, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 111. 3. Locate the Clear CMOS /Recovery jumper on the system board. See “Locating parts on the system board” on page 34. 4.
• RAID Level 0 - Striped disk array – A RAID Level 0 hard disk drive group consisting of at least two hard disk drives – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB – Better performance without fault tolerance • RAID Level 1 - Mirrored disk array – A RAID Level 1 hard disk drive group consisting of two hard disk drives – Improved reading performance and 100% redundancy • RAID Level 10 - Striped and mirrored disk array (a combination of RAID Level 0 and RAID Level 1) – A RAID Level 10 ha
3. Reset Disks to Non ‐ RAID 4. Exit Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option. Press Esc to exit the Intel RSTe configuration utility, or select Exit, and then press Enter to exit the Intel RSTe configuration utility. Creating RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes. To create a RAID volume, do the following: 1.
2. Press the up and down arrow keys to select Reset Disks to Non-RAID. Press Enter to enter the RESET RAID DATA window. 3. Use the up and down arrow keys and the space key to mark individual hard disk drive to be reset, and then press Enter to complete the selection. 4. When prompted, press Y to confirm the reset action. 5. If the hard disk drive you reset is part of a RAID volume, the computer might detect that the RAID volume is degraded.
– Data being striped across hard disk drive groups – Provides both high data transfer rates and complete data redundancy • RAID Level 5 - Block-level striped disk array with distributed parity – A RAID Level 5 hard disk drive group consisting of at least three hard disk drives – Supported strip size: 8 KB to 1 MB – Better performance and fault tolerance – RAID Level 5 might not be available on all models of LSI MegaRAID adapter • RAID Level 6 - Block-level striped disk array with dual distributed parity – A
a. Select one or more hard disk drives for the group (keep pressing Ctrl while selecting more than one hard disk drive). b. Click Add To Array to move the selected hard disk drives to Drive Groups. c. Click Accept DG to create the hard disk drive group. d. Repeat the above steps if you want to create more than one hard disk drive group. 5. Click Next. The Span Definition window is displayed. Select the hard disk drive group that you want to add to a span, and then click Add to SPAN.
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Chapter 7. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you might find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer. Getting the latest device drivers for your computer Note: Lenovo makes constant improvements to its Web sites.
Using the System Update program The System Update program (hereinafter referred to as System Update) provides regular access to system and software updates for your computer to keep your system and software up-to-date. System Update gathers information from the Lenovo Help Center about new updates for your computer. Then System Update sorts and displays each update as critical, recommended, or optional to help you understand the importance. You have complete control of which updates to download and install.
1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Ensure that no liquid drips onto or between the keys. 3. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Note: Avoid spraying cleaner directly onto the keyboard.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis. • Back up critical data regularly on removable media memory, such as discs and USB storage drives, and store the removable media in a safe location. The frequency of making backup copies depends on how critical the data is to you or your business. • Back up your entire hard disk drive on a regular basis. • Keep your computer software, device drivers, and operating system up-to-date.
Chapter 8. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If your computer problem is not described here, see Chapter 12 “Getting information, help, and service” on page 185 for additional troubleshooting resources. Basic troubleshooting The following table provides some basic instructions to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Ensure that the startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 68. The computer beeps multiple times before the operating system starts. Ensure that no keys are stuck.
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic program to ensure your computer is operating correctly. 3. Reinstall the new hardware option or software following the instructions provided by the manufacturer.
• If this does not correct the problem, follow the solutions for “A CD or DVD does not work” on page 86. A CD or DVD does not work Solutions: • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data. • Ensure that the disc you are using is not scratched or damaged.
Invalid disc or no disc found message Solutions: • Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864 pixels. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled “DVD”. Intermittent problems Some problems occur only occasionally and are difficult to repeat.
• Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program. Refer to “Selecting a startup device” on page 68. Note: In rare cases, the hard disk drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the hard disk drive. Refer to “Installing or replacing a 3.5-inch storage drive” on page 113. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center.
The fingerprint reader on the keyboard does not work Solutions: • Enroll your fingerprint correctly. • Never scratch the surface of the reader with a hard, pointed object. • Never scrap the surface of the reader with your nail or anything hard. • Use or touch the reader with a clean finger. • Ensure that the surface of your finger is the same with the one when you last enrolled.
Set the refresh rate to be the highest, noninterlaced refresh rate supported on your computer. Refer to the documentation that comes with your monitor for the supported refresh rates. The image is discolored Solution: The monitor might be affected by interference from nearby equipment. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor. If the problem persists, do the following: 1. Turn off the monitor. 2.
The Wake On LAN feature is not working Solution: Enable the Wake On LAN (WOL) feature in the BIOS program. My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur Solution: Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X). My computer is a Gigabit Ethernet model, but it cannot be connected to the network at 1000 Mbps, but at only 100 Mbps Solutions: • Try another cable.
Excessive number of fragmented files Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files. Note: Depending on the volume of the hard disk drives and amount of data stored on the hard disk drives, the disk-defragmentation process might take up to several hours. • On Windows 7: 1. Close any open programs and windows. 2. Click Start ➙ Computer. 3. Right-click your C drive entry and then click Properties. 4.
• Install any application programs supplied with the serial device. Refer to the documentation that comes with the serial device for more information. • If you added one serial-connector adapter, install the adapter correctly. Software problems This section provides solutions to software-related problems.
Notes: 1. Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes. For more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 94. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program. You will need the log files when you speak to a Lenovo technical support representative.
Hardware diagnostics Your computer supports the hardware diagnostics function. This function enables your computer to monitor some hardware components in real time for potential issues that might not be easily detectable during normal use. When the computer detects an issue or error, the four-digit diagnostic display on the front of the computer displays text and a numerical error code. See “Locating connectors, controls, and indicators on the front of your computer” on page 28.
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Chapter 9. Service checkout and symptom-to-FRU index This chapter provides information about general service checkout and symptom-to-FRU index. Service checkout Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.
– What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use – BIOS level • Operating system software – Type and version level Notes: To eliminate confusion, identical systems are considered identical only if they: 1.
Error FRU/Action The start-up drive is not in the boot sequence in configuration. Check the configuration and ensure the start-up drive is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
• Starts the video operation • Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system. Error code POST error message Description/Action 0135 Fan failure The system might be overheating. Press F10 to exit.
Message/Symptom Computer will not perform a Wake On FRU/Action LAN® (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program” on page 65) 4. Ensure network administrator is using correct MAC address. 5. Ensure no interrupt or I/O address conflicts. 6.
Message/Symptom Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive FRU/Action 1. Run the Setup Utility program and check Startup sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5. Power Supply RPL computer cannot access programs from its own hard disk. 1. If network administrator is using LCCM Hybrid RPL, check startup sequence: a. First device - network b. Second device - hard disk 2.
Chapter 10. Recovery information This chapter provides information about the recovery solutions. There are a variety of methods to choose from when considering how to recover from a software- or hardware-related problem. Some methods vary depending on the type of operating system that is installed. You can restore the computer settings using a program or the recovery disc set. For more information about using the recovery disc set, see the documentation that comes with the disc set.
Creating recovery media Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage drives. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media Attention: When you use recovery media to restore the hard disk drive to the factory-default state, all the files currently on the hard disk drive will be deleted.
• “Performing a recovery operation from the Rescue and Recovery workspace” on page 105 Performing a recovery operation from Windows 7 To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3.
Note: After restoring your computer hard disk drive to the factory-default state, you might have to reinstall device drivers for some devices. See “Reinstalling programs and device drivers” on page 106. For more information about the features of the Rescue and Recovery workspace, click Help. Creating and using a rescue medium Create rescue media using discs or USB storage drives as early as possible.
• “Reinstalling preinstalled programs and device drivers” on page 107 • “Reinstalling programs and device drivers that are not preinstalled” on page 107 Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers. Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to C:\SWTOOLS. 3.
Reinstalling device drivers that are not preinstalled To reinstall a device driver for an option you installed, refer to the documentation that comes with the option. Note: Reinstall device drivers will change the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer. Solving recovery problems Note: Ensure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program.
1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Remove everything and reinstall Windows section, click Get started. Using the advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
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Chapter 11. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To remove the computer cover, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove any locking device that secures the computer cover. See Locking the computer cover and Attaching a Kensington-style cable lock.
• PCI Express solid-state drive To install or replace an internal storage drive, refer to one of the following topics: • “Installing or replacing a 3.5-inch storage drive” on page 113 • “Installing or replacing a 2.5-inch storage drive” on page 118 • “Installing or replacing an M.2 solid-state drive” on page 124 • “Installing or replacing a PCI card” on page 149 (applies to a PCI Express solid-state drive) Installing or replacing a 3.5-inch storage drive Note: Depending on your computer model, a 3.
• If you are replacing a storage drive, flex the sides of the bracket to release the four pins 1 from the storage drive. Then, remove the storage drive from the bracket. 1 Figure 12.
6. Hold the storage drive so that the connectors face towards the rear of the bracket and the circuit board 2 faces upward. Then, flex the sides of the bracket and align the four pins 1 on the bracket with the corresponding holes in the storage drive. Note: Do not touch the circuit board 2 of the storage drive. 2 1 Figure 13. Installing the storage drive into the bracket Chapter 11.
7. Slide the bracket together with the installed storage drive into the hard disk drive bay until the bracket snaps into position. Figure 14. Installing the hard disk drive bracket What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183. Installing or replacing a 3.
b. Press the tab 1 as shown to open the cover of the front-access storage enclosure. 1 Figure 15. Opening the cover of the front-access storage enclosure c. Open the handles on both sides of the hard disk drive bracket. Then, pull the bracket out of the front-access storage enclosure. • If you are replacing a storage drive, do the following: a. Remove the front-access storage enclosure from the optical drive bay. See “Removing and installing a device in an optical drive bay” on page 130. b.
8. Close the handles on both sides of the hard disk drive bracket. Then, pivot the cover of the front-access storage enclosure inward as shown until it snaps into position. Figure 17. Closing the cover of the front-access storage enclosure 9. Install the front-access storage enclosure into the optical drive bay. See “Removing and installing a device in an optical drive bay” on page 130. 10. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 128.
5. Depending on whether you are installing or replacing a storage drive, do one of the following: • If you are installing a storage drive, go to step 6. • If you are replacing a storage drive, flex the sides of the bracket to release the four pins 1 from the storage drive. Then, remove the storage drive from the bracket. 1 Figure 18. Removing the storage drive from the bracket Chapter 11.
6. Keep the connector on the storage drive on the right as shown. Then, flex the sides of the bracket and align the four pins 1 on the bottom of the bracket with the corresponding holes in the storage drive. Note: Do not touch the circuit board (if accessible) of the 2.5-inch storage drive. 1 Figure 19. Installing the storage drive into the bracket 7. Install the bracket with the new storage drive into the hard disk drive bay. See step 7 on page 116.
• If you are installing a storage drive, pivot tab 1 on the metal adapter upward. Then, push the adapter to the rear of the converter as shown until the four tabs on the adapter are slide into the four notches 2 . Pivot the adapter as shown to remove it from the converter. 1 2 Figure 20. Removing the adapter from the converter • If you are replacing a storage drive, do the following: a. Remove the converter from the bracket. See step 5 on page 113. b.
c. Flex the sides of the adapter to release the four pins 1 from the storage drive. Then, remove the storage drive from the adapter. 1 Figure 22. Removing the storage drive from the adapter 6. Note the orientation of the connector on the new storage drive. Then, flex the sides of the adapter and align the four pins 1 with the corresponding holes in the storage drive. Note: Do not touch the circuit board (if accessible) of the 2.5-inch storage drive. 1 Figure 23.
7. Align the four tabs on the adapter with the corresponding notches 1 in the converter. Then, slide the storage drive as shown until the tab 2 snaps into position. The adapter with the storage drive is installed into the converter. 2 1 Figure 24. Installing the adapter into the converter 8. Install the converter with the new storage drive into the bracket and the bracket into the hard disk drive bay. See step 6 on page 115 and step 7 on page 116.
• If you are replacing a storage drive, do the following: a. Remove the front-access storage enclosure from the optical drive bay. See “Removing and installing a device in an optical drive bay” on page 130. b. Open the cover of the front-access storage enclosure. See step b. on page 117. c. Open the handles on both sides of the hard disk drive bracket. Then, pull the bracket with the storage drive out of the front-access storage enclosure. d. Remove the storage drive from the bracket.
c. Remove the screw that is aligned with the M.2 slot. Figure 25. Removing the screw that is aligned with the M.2 slot • If you are replacing an M.2 solid-state drive, do the following: a. Remove the flex adapter. See “Installing or replacing a flex adapter” on page 146. b. Locate the M.2 solid-state drive that you want to replace. c. Remove the screw that secures the M.2 solid-state drive. Then, gently pull the solid-state drive out of the M.2 slot. Figure 26. Removing the M.2 solid-state drive 7.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 183. Replacing the cover presence switch (intrusion switch) Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the cover presence switch (also known as intrusion switch), do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
7. Pivot the clip 1 on the bracket outward, and then disengage the failing cover presence switch from the circle clip 2 to remove it from the bracket. 2 1 Figure 29. Removing the cover presence switch from the bracket 8. Insert the end of the new cover presence switch with the post into the circle clip 2 . Ensure that the clip 1 is placed between the two branched cables of the new cover presence switch. Then, press the cover presence switch downward until it snaps into position. 2 1 Figure 30.
9. Route the cable of the new cover presence switch, and align the notch 2 on the cover presence switch with the tab 1 in the chassis. Then pivot the cover presence switch bracket to the right as shown until it snaps into position. 1 2 Figure 31. Installing the cover presence switch bracket 10. Connect the cable of the new cover presence switch to the system board. See “Locating parts on the system board” on page 34.
3. Pull the direct cooling air baffle outward by its handle 1 to remove it from the chassis. 1 Figure 32. Removing the direct cooling air baffle Chapter 11.
To reinstall the direct cooling air baffle, do the following: 1. Align the plastic boards on the top and bottom sides of the direct cooling air baffle with the small gaps 1 in the chassis. Ensure that the handle of the direct cooling air baffle faces towards the front of the chassis. 1 Figure 33. Aligning the plastic boards with the small gaps 2. Slide the direct cooling air baffle into the chassis until it is secured firmly.
• Optical drive • Front-access storage enclosure • Flex module Note: The flex module might be installed with the following: – IEEE 1394 connector – eSATA connector – 29-in-1 card reader – Slim optical drive To remove and install a flex module and a front-access storage enclosure, follow the steps of removing and installing an optical drive. To remove an optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
4. Locate the optical drive bay into which you want to install an optical drive. See “Locating internal drives” on page 35. 5. Press the clip underneath the plastic cover of the optical drive bay so that the cover is ejected out of the bay. Then, remove the metal shield in the bay. 1. Note the orientation of the new optical drive. Then, slide the optical drive into the optical drive bay from the front of the chassis until it snaps into position. Figure 35. Installing the optical drive 2.
2. Lift the clip 1 on the rear of the flex module and slide the flex module cover to the rear of the flex module to remove the cover. Figure 36. Removing the flex module cover 3. If you are installing a new slim optical drive, go to step 4. If you are replacing an old slim optical drive, do the following: a. press the button as shown to remove the slim optical drive from the flex module. Figure 37. Removing the slim optical drive from the flex module Chapter 11.
b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive. Figure 38. Removing the plastic clip from the slim optical drive 4. Install the two screws to secure the plastic clip on the rear of the new slim optical drive. Figure 39. Installing the plastic clip to the slim optical drive 5. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position. Figure 40.
6. Position the flex module cover on the flex module so that the rail guides on the bottom of the flex module cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position. Figure 41. Reinstalling the flex module cover What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183.
b. Pull the clip as shown to remove the card reader with the card reader retaining bracket out of the flex module. Figure 43. Removing the card reader in the flex module c. Flex the four clips on the sides of the card reader retaining bracket to remove the card reader from the bracket. Figure 44. Removing the card reader from the card reader retaining bracket 4.
5. Note the orientation of the new 29-in-1 card reader and route the card reader cable into the cable clip. Hold the clip on the card reader retaining bracket to insert the new card reader into the card reader slot in flex module until it snaps into position. Figure 46. Installing the card reader in the flex module 6. Position the flex module cover on the flex module so that the rail guides on the bottom of the flex module cover engage the rails on the flex module.
2. Lift the clip 1 on the side of the flex module upward and slide the flex module cover to the rear of the flex module to remove the cover. Figure 48. Removing the flex module cover 3. If you are replacing an eSATA connector or IEEE 1394 connector, do the following: a. Disconnect the eSATA connector or IEEE 1394 connector cable from the system board. See “Locating parts on the system board” on page 34. b.
4. Note the orientation of the eSATA connector or IEEE 1394 connector and route the eSATA connector or IEEE 1394 connector cable into the cable clip. 5. Place the eSATA connector or IEEE 1394 connector into the metal retainer. Then insert the eSATA connector or IEEE 1394 connector into the corresponding slot in the flex module as shown. Figure 50. Installing the eSATA connector or IEEE 1394 connector in the flex module 6.
You computer is installed with two multi-function brackets. The brackets are used to secure the front fan assembly, flex adapters, and full-length PCI Express cards. The bracket installed in the upper position of the chassis also can be used to secure the power supply assembly. To remove and reinstall either of the multi-function brackets, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
9. Align the three tabs 1 on the bracket with the corresponding holes in the chassis. Then, insert the three tabs into the corresponding holes until the bracket snaps into position. 1 Figure 53. Reinstalling the multi-function bracket What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183.
3. Locate the failing front fan assembly. See “Locating components” on page 30. 4. Press the tab 1 and slide the front fan assembly outward by the handle 2 to remove it from the chassis. Figure 54. Removing the front fan assembly 5. Slide the front fan assembly into the multi-function bracket until it snaps into position. Figure 55. Installing the front fan assembly What to do next: • To work with another piece of hardware, go to the appropriate section.
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
4. Pivot the handle 1 to the left at an angle of about 90 degrees. Then, pull the handle as shown to remove the power supply assembly from the chassis. 1 Figure 56. Removing the power supply assembly 5. With the handle 1 open, slide the power supply assembly into the power supply assembly bay until it snaps into position. Pivot the handle to the closed position to ensure that the new power supply assembly is fully installed into position. 1 Figure 57.
Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration). A battery keeps this information active when you turn off the computer.
8. Reinstall the upper multi-function bracket, the upper front fan assembly, and the power supply assembly. See “Removing and reinstalling the multi-function brackets” on page 139, “Replacing the front fan assemblies” on page 141, and “Replacing the power supply assembly” on page 143. 9. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 128. 10. Reinstall the computer cover and reconnect the cables.
• If you are installing a flex adapter, pivot the tab 1 upward to open the latch 2 inside the multi-function bracket. 1 2 Figure 60. Opening the card latch • If your are replacing a failing flex adapter, pivot the tab 1 upward to open the latch 2 inside the multi-function bracket. Then, grasp the failing flex adapter by its edges and gently pull it out of the flex adapter slot. Notes: – If there is any cable connected to the failing flex adapter, disconnect the cable first.
6. Align the notch 1 on the new flex adapter with the slot key 2 in a flex adapter slot. Then, slide the plastic retainer of the new flex adapter downward into the corresponding slot in the multi-function bracket. Then, insert the adapter into the flex adapter slot until it is secured tightly. Notes: • Do not touch the circuit board of the flex adapter. • Ensure that you install the flex adapter only into a flex adapter slot. Do not install the flex adapter into a PCI or PCI Express card slot.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183. Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1.
• If you are installing a PCI card, do the following: a. On the left of the PCI card slot, lift the handle 2 until it stops, and then pivot it to the left until it stops. The PCI card latch 1 is opened. 2 1 Figure 65. Opening the PCI card latch b. Remove the appropriate metal slot cover on the rear of the chassis.
a. On the left of the PCI card slot, lift the handle 2 until it stops, and then pivot it to the left until it stops. The PCI card latch 1 is opened. 2 1 Figure 66. Opening the PCI card latch Chapter 11.
b. Grasp the card that is currently installed and gently pull it out of the slot. Notes: – If the card is connected to other device, disconnect the cables from the card. – If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Figure 67.
7. To install a new PCI card, align the notch 1 on the new PCI card with the slot key 2 in the PCI card slot. Then, insert the new PCI card downward into the card slot until it is secured tightly. See “Locating parts on the system board” on page 34. Note: Do not touch the circuit board of the PCI card. 1 2 Figure 68. Installing the PCI card Chapter 11.
8. Pivot the handle 2 to the right until it stops, and then press it downward until the latch 1 snaps into position. 2 1 Figure 69. Closing the PCI card latch 9. If the new PCI card needs to be connected to other device, connect the cable of the device to the card. 10. Reinstall the direct cooling air baffle if you have removed it. See “Removing and reinstalling the direct cooling air baffle” on page 128. What to do next: • To work with another piece of hardware, go to the appropriate section.
To install or replace a full-length PCI Express card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 111. 3. Lay the computer on its side for easier access to the PCI card slots. 4. Locate the PCI card slot in which you want to install or replace a PCI card.
a. On the right of the PCI card slot, pivot the tab 1 outward until it stops. The card latch 2 is opened. On the left of the PCI card slot, lift the handle 4 until it stops, and then pivot it to the left until it stops. The card latch 3 is opened. 4 3 1 2 Figure 71. Opening PCI card latches b. Remove the metal slot cover of the PCI card slot on the rear of the chassis.
a. On the right of the PCI card slot, pivot the tab 1 outward until it stops. The card latch 2 is opened. On the left of the PCI card slot, lift the handle 4 until it stops, and then pivot it to the left until it stops. The card latch 3 is opened. 4 3 1 2 Figure 72. Opening PCI card latches b. Disconnect the power cable from the full-length PCI Express card, and then grasp the card that is currently installed and gently pull it out of the slot.
Figure 73.
7. To install a new full-length PCI Express card, align the notch 1 on the new full-length PCI Express card with the slot key 2 in the PCI card slot. Then, insert the new card downward into the card slot until it is secured tightly. See “Locating parts on the system board” on page 34. Note: Do not touch the circuit board of the PCI card. 1 2 Figure 74. Installing the full-length PCI Express card Chapter 11.
8. Pivot the handle 2 to the right until it stops, and then press it downward until the latch 1 snaps into position. Pivot the tab 3 inward until it snaps into position. 2 1 3 Figure 75. Closing PCI card latches 9. Connect the power cable of the full-length PCI Express card to the new card. See “Locating parts on the system board” on page 34. 10. Reinstall the direct cooling air baffle if you have removed it. See “Removing and reinstalling the direct cooling air baffle” on page 128.
4. Locate the PCI Express card slot in which you want to install or replace the super capacitor module. See “Locating parts on the system board” on page 34. 5. If necessary, remove the direct cooling air baffle for easier operation. See “Removing and reinstalling the direct cooling air baffle” on page 128. 6. Depending on whether you are installing or replacing the super capacitor module, do one of the following: • If you are installing the super capacitor module, go to step 7.
8. Gently pivot the plastic retaining clip 1 as shown and install the new super capacitor module into the holder at the same time. Note: Ensure that the cable of the super capacitor module is oriented as shown. 1 Figure 77. Installing the super capacitor module 9. Install the holder with the new super capacitor module into a PCI Express card slot. See “Installing or replacing a PCI card” on page 149. Note: It is recommended that you use the PCI Express card slot with the fewest lanes. 10.
12. If you are instructed to return the failing super capacitor module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183.
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 80. Opening retaining clips • If you are replacing a memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 81.
7. To install a new memory module, position the new memory module over the memory slot. Ensure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Note: Do not touch the circuit board of the memory module. Figure 82. Installing the memory module 8. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 128.
7. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 . b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 . Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly. Figure 83.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 183. Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. To replace the rear fan assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
6. Slide the new rear fan assembly into the rear fan assembly bay until it snaps into position. Figure 85. Installing the rear fan assembly 7. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 128. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183.
Notes: • Ensure that you install the correct type of microprocessor option your computer supports. When two microprocessors are installed, both must be identical. • For E5-1600 v3 series microprocessors, the computer can support only one installed. If you want to install two microprocessors into your computer, use the E5-2600 v3 series microprocessors. • A second heat sink and fan assembly is also required. Ensure that you have this assembly available before you start the installation.
7. Gently press down the small handle 2 to open the microprocessor retainer. Pivot the retainer upward until it is in the fully open position. Figure 87. Opening the microprocessor retainer 8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the computer. Then, remove the new microprocessor from the package. 9. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
12. Pivot the microprocessor retainer downward to close the retainer. Figure 91. Closing the microprocessor retainer 13. Gently press down the small handle 1 and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position. Ensure that the new microprocessor is secured in the socket. Note: There are two marks on the microprocessor retainer.
This section provides instructions on how to replace a microprocessor. Depending on the model, your computer might come with one or two microprocessors. For computer models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover. CAUTION: The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
7. Open the small handle 2 by gently pressing down the small handle. Then pull the small handle slightly outward to release it from the secured position. Then, open the other small handle 1 by following the same instructions. Ensure that the small handles are in the fully open position. Figure 93. Opening the handles 8. Gently press down the small handle 2 to open the microprocessor retainer. Pivot the retainer upward until it is in the fully open position. Figure 94.
9. Lift the microprocessor straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 95. Removing the microprocessor 10.
12. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
14. Gently press down the small handle 1 and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position. Ensure that the new microprocessor is secured in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 99.
3. Remove the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 128. 4. Lay the computer on its side for easier access to the system board. 5. Remove the multi-function brackets. See “Removing and reinstalling the multi-function brackets” on page 139. 6. Remove the front fan assemblies. See “Replacing the front fan assemblies” on page 141. 7. Remove the rear fan assemblies. See “Replacing the rear fan assembly” on page 167. 8. Remove the power supply assembly.
17. To install the new system board, position the new system board in the chassis so that the twelve mounting studs on the bottom of the system board align with the corresponding holes in the chassis. Then, push the new system board toward the rear of the computer until it snaps into position. Ensure that the system board is secured by the metal retainer. Figure 101. Installing the system board 18. Reinstall all parts that you have removed one by one in the reversed sequence as you remove them.
1. Pivot the microprocessor retainer downward to close the retainer. Figure 102. Closing the microprocessor retainer 2. Gently press down the small handle 1 , and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position. Figure 103.
3. Align the small triangle 1 on one corner of the microprocessor socket cover with the alignment key 2 on the microprocessor socket. Lower the socket cover straight down into the microprocessor socket on the system board. Figure 104. Installing the microprocessor socket cover What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183.
6. Press the metal clip and lift the internal speaker outward to remove it from the chassis. Figure 105. Removing the internal speaker 7. Position the new internal speaker into the two tabs 1 so that the internal speaker is secured by the two tabs. Figure 106. Installing the internal speaker 8. Reconnect the speaker cable to the internal speaker connector on the system board. See “Locating parts on the system board” on page 34. 9. Reinstall the system board. See “Replacing the system board” on page 177.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 183. Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer.
3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, pivot the handle 1 inward until it snaps into position so that the cover is secured tightly. Figure 108. Installing the computer cover 4. If the key lock on the computer cover is available, lock the computer by using the key to lock the key lock. See “Locking the computer cover” on page 59. 5.
Chapter 12. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more easily and securely.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
• • • • • • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.
Chapter 13. System memory speed The Intel Xeon® microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. The system memory speed, therefore, is determined by various factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
Table 5. DIMM type and speed: LRDIMM PC4-2133-L (continued) DIMM operating voltage Microprocessor model Memory frequency v3, E5-1650 v3, E5-1630 v3, E5-1620 v3 1.2 V 1.
Appendix A. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 30A4 and 30A5.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
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Appendix B. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
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Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
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Appendix E. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery The Lenovo logo The ThinkStation logo ThinkStation ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel and Thunderbolt are trademarks of Intel Corporation in the U.S. and/or other countries. Linux is a registered trademark of Linus Torvalds.
Index 2.5-inch hard disk drive installing 118 replacing 118 2.5-inch solid-state drive installing 118 replacing 118 2.5-inch storage drive installing 118 replacing 118 3.5-inch hard disk drive installing 113 replacing 113 3.5-inch hybrid drive installing 113 replacing 113 3.
removing 130 FRU locations 31 FRU part numbers v, 31 full-length PCI Express installing 154 replacing 154 replacing 112 K Kensington-style cable lock 61 keyboard, replacing 183 G getting help 185 information 185 service 185 H Hard disk, password 66 hardware diagnostics 95 heat sink and fan assembly replacing 165 help and service 186 getting 185 Help and Support 185 I Identifying FRUs 31 information getting 185 resources 185 safety 185 warranty 185 Input/Output (I/O) features 38 installing 2.
considerations 66 Hard disk 66 Power-on password 66 setting, changing, deleting 66 passwords erasing 67 lost or forgotten 67 PCI card installing 149 replacing 149 PCI Express solid-state drive installing 149 replacing 149 physical specifications 41 power features 39 power supply assembly replacing 143 power-on self-test (POST) 70 Power-on, password 66 programs, updating system 69 PS/2 keyboard connector 30 PS/2 mouse connector 30 purchasing additional services 187 heat sink and fan assembly 165 internal sp
locations 34 memory module 163 replacing 177 system management features 39 T temporary startup device 68 the BIOS 70 the BIOS, updating 70–71 trademarks 204 troubleshooting, basic 83 troubleshooting, diagnostics 83 U updating system programs 69 the BIOS 70 updating the BIOS 71 USB 2.0 connector 30 USB 3.
