IBM Mobile Systems Hardware Maintenance Manual SelectaDock II Supplement November 1996 Use this supplement with the IBM Mobile Systems Hardware Maintenance Manual S84H-4552-00
IBM Mobile Systems Hardware Maintenance Manual SelectaDock II Supplement November 1996 Use this supplement with the IBM Mobile Systems Hardware Maintenance Manual IBM S84H-4552-00
Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 56.
ThinkPad SelectaDock Docking System Copyright IBM Corp.
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Contents ThinkPad SelectaDock Docking System Read This First . . . . . . . . . . . . General Preparation . . . . . . . . . . Checkout Guide . . . . . . . . . . . How to Run the Diagnostics . . . . . . Symptom-to-FRU Index . . . . . . . . Undetermined Problems . . . . . . . . Feature Description . . . . . . . . . . Removal and Replacement . . . . . . Locations . . . . . . . . . . . . . . . Parts List . . . . . . . . . . . . . . . Notices . . . . . . . . . . . . . . . . Copyright IBM Corp. 1996 . . . . .
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Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged; or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs can be written over. Replace FRUs only for the correct model.
5. Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and FRU number 8. Machine type, model number, and serial number 9. Customer's name and address Before checking problems with the computer, refer to the following to determine if the warranty applies.
General Preparation Note In this manual, Base Model means the SelectaDock Base Model I, SelectaDock means the SelectaDock II, and SelectaDock Docking System means the Base Model and SelectaDock when docked together as one unit. 1. The SelectaDock supports the ThinkPad 760E, 760ED, and 760ELD. When any other model is docked to the SelectaDock, a beep sounds. Check which model of the ThinkPad is docked to the SelectaDock before maintenance. 2.
Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the problem determination procedure in the operation manual that is supplied with the adapter or device says “Have the system unit serviced”, this means both the computer and the SelectaDock Docking System. 1.
Symptoms (Verified) Go to POST detected an error and displayed numeric error codes. “Symptom-to-FRU Index” on page 18, and then use the Numeric Error Codes table. The diagnostic test detected an error and displayed a FRU code. “Diagnostic Error Codes” on page 21. Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on page 18, and then use the other symptom table. Symptoms cannot be re-created (intermittent problems).
Power Supply If the power-on indicator is not on but the power supply fan is not turning, check the power cord for continuity and correct installation. If the power cord is not the problem, either the power supply is defective, or another component is defective causing the power supply to cut off. To verify the power supply is operating correctly, do the following: 1. Power-off the computer and disconnect the SelectaDock Docking System power cord. 2.
Power Supply Connector .1/ and .4/ Pin V dc Red cord +5V Yellow cord + 12 V Power Supply Connector .2/ Pin Signal V dc Min. V dc Max. 1, 2 CVCC + 19 V + 21 V 3, 4 GND – – Power Supply Connector .3/ Pin Signal V dc Min. V dc Max. 1 − 12 V − 11.4 V − 13.2 V 2, 3 GND 4 −5V – − 4.53 V – − 5.
Power Supply Connector .5/ 1 2 19 20 Pin Signal V dc Min. 2, 3 GND 4 SUB 12 5 GND 6, 7 +12 volts 8 GND — — 9—11 +3.3 +3.0 +3.6 12—14 GND 15—17 +5 18—20 GND — +11.4 — +11.4 — +4.75 — V dc Max. — +12.6 — +12.6 — +5.25 — Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen, the device is defective. Reseat the device connectors.
System (except the SCSI hard disk). The FDD-2 or PCMCIA-2 icons represent the FDD or PCMCIA attached through a port replicator or in the SelectaDock Docking System. Printer Test the printer by connecting it to the computer before testing it on the SelectaDock Docking System. 1. Make sure the printer is correctly connected and is powered on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual.
If the external display is attached to the display adapter: 1. Display adapter 2. Main card of SelectaDock Docking System 3. Riser card If the screen is not rolling, do the following to run the display self-test: 1. Power-off the computer on the SelectaDock Docking System and the external display. 2. Disconnect the external display signal cable from the SelectaDock Docking System. 3. Power-on the external display. 4. Turn the contrast control to its maximum position. 5.
External Keyboard Notes If a mouse or other pointing device is attached, remove it and see if the error symptom goes away. If the symptom goes away, the mouse or other pointing device is defective. The computer keyboard does not work when an external keyboard is connected. 1. Power-off the computer. 2. Disconnect the keyboard cable from the external keyboard. 3. Power-on the computer and check the keyboard cable connector for the following voltages. All voltages have a ±5% voltage tolerance.
3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Select a device and press Enter to run the test. The test progress screen appears. OK appears when the test ends without any errors. Start the Advanced Diagnostic test by pressing Ctrl+A on the basic diagnostic menu screen. Select Tool to install the tools. Select a device and press the Spacebar and install the tool. You can select multiple devices by repeating this step. A √ mark appears beside the selected devices. Select OK and press Enter if the selection is OK.
PC Test Card LED: The green LED on the PC test card lights when the PCMCIA test is running. If the LED does not light, check that the card is installed correctly by reseating the card. If it still does not light after reseating, try using another slot for the test. If the LED still does not light and the test fails, replace the FRU shown in the diagnostic error code. Errors during the POST: If the POST detects an error, a three- to eight-digit error code displays.
Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu. 2. Select an item on the screen and follow the instructions that appear on the screen. Testing the SCSI Subsystem Note If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. 1.
2. If the initialization fails, the following screen appears: SCSI Subsystem Diagnostics Utility V2.1 SCSI Initialization Failed Enter F3=Exit If the initialization ends successfully, the following screen appears. Select an item. 3. The SCSI Devices Test Menu appears. Select one of the devices.
SCSI CD-ROM SCSI optical drive No device The SCSI controller of SelectaDock Docking System appears as ID7 on the screen. 4. If a SCSI device exists and a test medium is required to test the SCSI device, the following pop-up menu appears (shows the case of a SCSI tape drive). 5. Insert the requested medium and wait approximately 30 seconds until the medium is loaded. 6. Press any key. If no SCSI devices are found, a pop-up menu appears.
7. The test begins and the following pop-up menu appears: 8.
Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Note Replace the FRUs one at a time in the sequence shown in the FRUs of the SelectaDock Sequence of Action column. If a replaced part did not resolve the problem, put the original part back in the SelectaDock Docking System. Do not replace nondefective parts. Always begin with “General Preparation” on page 3.
Numeric Error Codes Symptom or Error 10X, 11X 101: Interrupt failure. 102: Timer failure. 103: Timer interrupt failure. 104: Protected mode failure. 105: Last 8042 command not accepted. 107: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 195 (The computer was docked to the SelectaDock Docking System while in hibernation mode.) FRUs of the SelectaDock Sequence of Actions 1. Adapter in slot (if used) 2. Riser card 3. Main card 1. Do the following steps. a.
Symptom or Error FRUs of the SelectaDock Sequence of Actions 6XX 1. Before changing any devices, run the diagnostic test. (See the “How to Run the Diagnostics” on page 11.) 2. FDD external attachment kit 3. Diskette drive assembly 4. Riser card 11XX, 12XX 1. Serial devices 2. Communication cable 3. Riser card 17XX 1. Hard disk drive (2.5-inch ThinkPad hard disk drive) 24XX 1. Main card 2. Main card 2. Riser card 860X 1. Mouse 2. External keyboard 3. Riser card I9990301, I9990302 I9990305 1.
Diagnostic Error Codes A detected error is shown as in the following example: A large X to the left of the device icon Device ID (three digit) FRU code (four digit) Error code (two digit) The device ID and error code are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure.
Icon 1 Device ID Suspected Device 068 External hard disk drive 006 Diskette drive 066 External diskette drive 080 PCMCIA 088 External PCMCIA 009 Parallel 011, 012 Serial 113 DSP 215 CD-ROM 216 External CD-ROM 103 IR 150 Audio (ESS) FDD-1 2 FDD-2 1 PCMCIA-1 2 PCMCIA-2 Parallel Serial DSP 1 CDROM-1 2 CDROM-2 Infrared Audio 22 IBM Mobile Systems HMM
FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that is indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the reference page before replacing the FRU. FRU Code 10 30 FRU 1. System board Reserved 32 1. External keyboard 2. Main card 3.
Beep Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Beep sounds continuously. 1. Verify that the ThinkPad model is correct. (See “General Preparation” on page 3.) 2. Security feature group 3. Main card 4. Audio card Keyboard-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions One or more keys do not work on the external keyboard, but the SelectaDock is otherwise functional. 1. Go to “External Keyboard” on page 11.
Power-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Although the computer is powered off, the fan of the SelectaDock power supply is running. 1. Power supply unit The power of SelectaDock cannot be powered off. 1. Power supply unit Peripheral-Device-Related Symptoms Symptom or Error External display screen changes colors. FRUs of the SelectaDock Sequence of Actions 1. Go to “External Display” on page 9.
PC-Card-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions PC Card does not work. 1. Reseat the PC card. 2. Check that: a. The PC card is functional when installed in the computer or another SelectaDock. b. The PC card is correctly set up, including the computer resource assignments and device driver installation. 3. Run the diagnostic test for PCMCIA. 4.
Audio-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Audio equipment does not work. Verify that: 1. The audio equipment works when connected directly to the computer. 2. The audio equipment is designed to be supported by this product. Sound Blaster-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The Sound Blaster or compatible adapter card does not work. Check that: 1. The game switch is set to the OFF position.
Adapter-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The adapter does not work. Verify that: 1. The adapter is designed for the docking station adapter slot. 2. The system resources are assigned correctly by its utility program, if the adapter card is a non-PnP ISA adapter bus type. 3. The driver diskette is up to date. Contact the driver manufacturer. The accompanying diskette may support only older desktop computers.
Intermittent Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions An intermittent problem occurs. The problem can be difficult to analyze because it occurs intermittently. If your docking station has such a problem, verify that: 1. The computer is firmly attached to the docking station. 2. All cables and power cords are securely connected to the SelectaDock system and to the attached options. 3. The SCSI device is correctly terminated. 4. Do the loop test.
Undetermined Problems Use the following procedure when the diagnostic tests do not identify the failing adapter or device. Check that all cables, wires, and connectors are connected so that they do not cause a short circuit. If any problems are found, reconnect or replace them. Check the power supply for correct operation (see “Power Supply” on page 6). If the power supply is operating correctly, return here and continue with the following procedure: 1. Power-off the computer. 2.
Feature Description Game Switch: This switch controls the MIDI/joystick port. The Sound Blaster cannot be used when the MIDI/joystick is enabled because of data conflict. Set the game switch to the OFF position to disable the MIDI/joystick port. Set the game switch to the ON position to enable the MIDI/joystick port. Status Indicator Check the SelectaDock Docking System status using the following icons: Icon Meaning .1/ Power on .2/ Suspend mode .3/ Diskette drive in use .4/ Hard disk in use .
Product Overview: The following provides an overview of the system features: Feature Description PCI or ISA slot Two full size PCI slots or one ISA shared slot Bays 1-inch-high bay – ThinkPad option using the UltraBay tray – CD-ROM/FDD/HDD drive Half-height bay – All available storage SCSI/IDE devices Audio subsystem Speaker Audio line-out Stereo speaker Stereo audio amplifier Headphone Manual volume control Ports MIDI/joystick port SCSI2 Docking connector PCMCIA
Removal and Replacement This section contains information on removals and replacements, as well as locations. The arrows in the removals and replacements show the direction of movement to remove a field replaceable unit (FRU), or to turn a screw to release the FRU. The arrows are marked in numeric order to show the correct sequence of removal. When other FRUs must be removed before the failing FRU is removed, they are listed at the top of the page.
1010 Base Model Make sure that the security key is set to the Unlock position .1/ and release the latch .2/; then undock the Base Model.
1020 Option Card Cover / Option Card 1 If an option card is installed, remove it.
1030 PC Card 36 IBM Mobile Systems HMM
1040 1-Inch-High Bay Base Model (1010) The customer can install the ThinkPad option by using the UltraBay tray and HDD, FDD, or CD-ROM by using the device tray in the 1-inch-high bay. Remove the devices that are installed in the bay; then remove the UltraBay tray or device tray as follows: Attention A hard disk or a diskette drive is sensitive to physical shock. Be careful not to drop or apply any shock to these devices.
Device Tray 1 2 3 5 4 38 IBM Mobile Systems HMM
1050 Half-Height Bay Frame Base Model (1010) 1 2 3 39
1060 Upper Cover Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Caution Make sure all power cords are unplugged before you remove the upper cover. Step Length (Quantity) .1/ M 2.6 x 5 mm (2) .2/ M 2.6 x 5 mm (1) .3/ M 2.6 x 2.5 mm (1) .4/ M 2.6 x 5 mm (2) .6/ M 2.6 x 5 mm (2) Self-tap .7/ M 2.6 x 5 mm (2) Black .8/ M 2.6 x 8 mm (2) Black .9/ M 2.
When replacing: The following figure shows the route of the microphone cable: The cable goes through here Inside view 41
1070 Bracket Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) Step Length (Quantity) .1/ M 2.
1080 Speaker Assembly Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) Bracket (1070) 1 3 2 Step Length (Quantity) Memo .1/ M 2.
1090 Power Supply Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step Length (Quantity) .1/ M 2.
1100 Cables Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) This step is a preparation for removing the main card assembly. Remove the IDE cables .1/, the SCSI cable .2/, and the audio cable .3/; then disconnect the speaker connector .4/.
1110 Shield Cover Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step Length (Quantity) .1/ M 2.6 x 7 mm (3) .2/ M 2.6 x 6 mm (5) .3/ M 1.
1120 Main Card Assembly Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height bay Frame (1050) Upper Cover (1060) Bracket (1070) Cables (1100) Shield Cover (1100) Step Length (Quantity) .1/ M 2.6 x 5 mm (1) .2/ M 2.6 x 3 mm (1) .4/ M 2.6 x 5 mm (3) .5/ M 1.5 x 6 mm (1) .6/ M 2.6 x 5 mm (2) .
1130 Audio Card / Main Card / Riser Card Base Model (1010) Rear Panel / Option Card Cover (1020) 1-Inch-High Bay (1040) Half-Height Bay Frame (1050) Upper Cover (1060) Bracket (1070) Cables (1100) Shield Cover (1100) Main Card Assembly (1120) .1/: To remove the Audio card .2/: To remove the Riser card .1/, .2/: To remove the Main Board Note In step .2/, use a tool such as a bladed screwdriver to easily disconnect the riser card and main card. Be careful not to damage the connector.
Locations Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .
Front View (continue) .16/ .17/ .18/ .19/ .
Side View .1/ .2/ .3/ .4/ .5/ .6/ .
Rear View .1/ .2/ .
Parts List 53
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Connector cover Rear cover Bezel (See Upper cover group) Half-height bay frame Cable group Riser card Main card assembly Audio card Base cover Speaker assembly Shield cover (See Main card assembly) Power supply (See Power supply group) Bracket (See Power supply group) Upper cover (See Upper cover group) UltraBay tray (See UltraBay group) Blank bezel (See Upper cover group) FDD bezel CD-ROM bezel Frame (See UltraBay group) Device tray Blank bezel (See Upper c
Power Cords 1 2 3 4 5 6 7 8 9 10 Warning Use the power cord certified for your country. 1 2 3 4 5 6 7 8 9 10 Colombia, U.S., Venezuela Japan, 2-pin Japan, 3-pin Hong Kong, Singapore, U.K.
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
IBM Part Number: 84H4552 Printed in U.S.A.