Installation and User Guide ThinkServer RD220 Types 3797, 3798, 3779, and 3729
ThinkServer RD220 Types 3729, 3779, 3797, and 3798 Installation and User Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 155 and the Warranty and Support Information document on the Lenovo® ThinkServer Documentation DVD. First Edition (June 2009) © Copyright Lenovo 2009. Portions © Copyright International Business Machines Corporation 2007. All rights reserved.
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1 Notices and statements in this document . . . . . . . . . . . . . . . . 2 Related documentation . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2. Server setup roadmap . . . . . . . . . . . . . . . . . . 5 Chapter 3. What is included with your server . Features and technologies . . . . . . . . . Specifications . . . . . . . . . . . . . Software . . . . . . .
iv Removing a PCI adapter . . . . . . . . . . . . . . . Installing a PCI adapter . . . . . . . . . . . . . . . . Installing the full-length-adapter bracket . . . . . . . . . . Storing the full-length-adapter bracket . . . . . . . . . . Removing a virtual media key . . . . . . . . . . . . . Installing a virtual media key . . . . . . . . . . . . . . Removing a memory module (DIMM) . . . . . . . . . . . Installing a memory module . . . . . . . . . . . . . . DIMM installation sequence . . . . . . . . . . . . .
Using the EasyUpdate Firmware Updater tool . . . . . . Starting the backup UEFI firmware . . . . . . . . . . . Using the Integrated Management Module . . . . . . . . IBM Advanced Settings Utility program. . . . . . . . . . Installing ThinkServer EasyManage software . . . . . . . Installation requirements . . . . . . . . . . . . . . Installation order . . . . . . . . . . . . . . . . . Installing Windows 2003 components on the Core Server . . Installing Windows 2008 32-bit components . . . . . . .
Battery return program . . . . . . . . . . . . . . . . . . German Ordinance for Work gloss statement . . . . . . . . . . Electronic emissions notices . . . . . . . . . . . . . . . . Federal Communications Commission (FCC) statement . . . . . Industry Canada Class A emission compliance statement . . . . . Avis de conformité à la réglementation d'Industrie Canada . . . . Australia and New Zealand Class A statement . . . . . . . . . United Kingdom telecommunications safety requirement . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité.
Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled “Statement 1”, translations for that caution statement are in the Safety Information document under “Statement 1.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units.
Chapter 1. Introduction This Installation and User Guide is intended to use with your Lenovo® ThinkServer™ RD220 Types 3729, 3779, 3797, and 3798 server. This document contains information about: v Setting up and cabling the server v Starting and the server v Installing options and replacing customer replaceable units (CRUs) v Solving problems The server comes with the ThinkServer EasyStartup DVD to help you configure the hardware, install device drivers, and install the operating system.
Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the Lenovo ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document. The following notices and statements are used in this document: v Note: These notices provide important tips, guidance, or advice.
Table 1. (continued) Document Description Location Hardware Maintenance Manual This document provides diagnostic information, parts listing, and replacement procedures for all field replaceable units (parts replaced by trained service personnel) as well as all customer replaceable units (CRUs). Lenovo Support Web site: http:// www.lenovo.com/ support Warranty and Support Information This document includes the warranty statement and information about how to contact Lenovo Support.
4 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 2. Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and just needs to be installed in the rack, connected to power and the network, and started. In other cases, the server needs to have hardware features installed, requires hardware and firmware configuration, and requires the operating system to be installed. Table 2.
6 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 3. What is included with your server The RD220 server package includes the server, rail kit and rail kit instructions, as well as printed documentation, the ThinkServer Documentation DVD, and software media.
v v v v v 8 – Common Information Model (CIM) – Web browser Remote presence capability and blue-screen capture IMM Premium is required to enable the remote presence and blue-screen capture features.
v v v v v v v v v v The ThinkServer EasyManage program helps you manage and administer your servers and clients through remote problem notification as well as monitoring and alerting. Integrated network support The server comes with two integrated Broadcom Gigabit Ethernet controllers, which support connection to a 10-Mbps, 100-Mbps, or 1000-Mbps network. For more information, see “Configuring the Gigabit Ethernet controller” on page 118.
running on the server and TOE is enabled, the server supports TOE operation. See the operating-system documentation for information about enabling TOE. Note: As of the date of this document, the Linux operating system does not support TOE. Specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Racks are marked in vertical increments of 4.45 cm (1.
Table 3. Features and specifications Microprocessor: v Dual Core or Quad Core Intel® Xeon, with integrated memory controller and Quick Path Interconnect (QPI) architecture v Designed for XBGA 1366 socket v Scalable up to four cores v 32 KB instruction cache, 32 KB data cache, and 8 MB cache that is shared among the cores v Support for up to two microprocessors v Support for Intel Extended Memory 64 Technology (EM64T) Note: v Use the Setup utility to determine the type and speed of the microprocessors.
Software Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported Windows® and Linux operating systems and device drivers on your server.The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The User Guide for the EasyStartup program is on the DVD and can be accessed directly from the program's interface.
v Parity checking on the small computer system interface (SCSI) bus and PCI buses v Power management: Compliance with Advanced Configuration and Power Interface (ACPI) v Power-on self-test (POST) v Hardware Failure Protection alerts on memory, microprocessors, SCSI hard disk drives, fans, and power supplies v Redundant hot-swap power supplies and redundant hot-swap fans (some models) v Redundant Network Interface Card (NIC) support v Remind button to temporarily turn off the system-error LED v Remote system
14 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 4. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the server.
Rack release latches: Press these latches to release the server from the rack. Operator information panel The following controls, LEDs, and connectors are on the operator information panel: 1 2 3 4 5 Power-control button cover Ethernet icon LED Ethernet activity LEDs Information LED System-error LED 6 7 8 9 Release latch Locator button/locator LED Ethernet activity LEDs Power-control button/power-on LED v Ethernet icon LED: This LED lights the Ethernet icon.
1 2 3 Operator information panel Diagnostic LEDs Release latch The following illustration shows the controls and LEDs on the diagnostics panel. Note: Diagnostics LEDs remain lit only while the server is connected to power. A checkpoint code (See checkpoint code display 1 ) is either a byte or a word value produced by UEFI and sent to the I/O port indicating the point at which the system stopped during the boot block and Power-On Self Test (POST).
There are two types of checkpoint codes: field programmable gate array (FPGA) hardware checkpoint codes and UEFI checkpoint codes. The UEFI checkpoint codes might change because of code sequence and timing changes or when the server firmware is updated. v Reset button: Press this button to reset the server and run the power-on self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The reset button is in the lower right-hand corner of the diagnostics panel.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. LED Description Action PCI An error has occurred on a PCI bus or 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Rear view The following illustration shows the connectors and LEDs on the rear of the server. 1 2 3 4 5 6 Ethernet 3 (optional) connector Ethernet 4 (optional) connector Power supply 1 connector Power supply 2 connector Power cord connectors USB 4 connector 7 8 9 10 11 12 USB 3 connector Serial connector Video connector Ethernet 2 connector Ethernet 1 connector Systems-management (Ethernet) Ethernet connectors: Use any of these connectors to connect the server to a network.
The following illustration shows the LEDs on the rear of the server: 1 2 3 4 Ethernet activity LED Ethernet link LED AC power LED (green) DC power LED (green) 5 6 7 8 Power-supply error LED (amber) System-error LED (amber) Locator LED (blue) Power-on LED (green) Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is transmitting to or receiving signals from the Ethernet LAN that is connected to the Ethernet port.
Fading on and off: The server is in a reduced-power state. To wake the server, press the power-control button or use the IMM Web interface. For information about logging on to the IMM Web interface, see “Logging on to the Web interface” on page 125. System-board internal connectors The following illustration shows the internal connectors on the system board.
11 Reserved 22 Virtual media key connector System-board external connectors The following illustration shows the external input/output connectors on the system board. 1 2 3 4 5 6 7 USB connector 4 USB connector 3 Serial connector Video connector Ethernet connector 2 Ethernet connector 1 Systems management Ethernet connector System-board switches and jumpers Any switches or jumpers on the system board that are not shown in the illustration are reserved.
Table 4. Callout descriptions Jumper name Jumper setting 1 UEFI boot recovery v Pins 1 and 2: Normal (default) Loads the primary server jumper (J29) firmware (formerly called BIOS) ROM page. v Pins 2 and 3: Loads the secondary (backup) server firmware ROM page. 2 IMM recovery jumper (J147) v Pins 1 and 2: Normal (default) Loads the primary IMM firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) IMM firmware ROM page.
Table 4. Callout descriptions (continued) Notes: 1. If no jumper is present, the server responds as if the pins are set to 1 and 2. 2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Table 5 describes the function of each switch on the switch block. Table 5.
Note: Error LEDs remain lit only while the server is connected to power. Table 6.
A 12-drive-capable model server or a diskless model server contains the following riser card: 1 2 3 USB connector PCI Express RAID adapter SAS error LED A tape-enabled model server contains the following riser card: 1 2 3 4 5 6 USB connector PCI Express RAID adapter SATA tape signal Tape power SAS error LED USB tape PCI riser-card adapter connectors The following illustration shows the connectors on the PCI riser card for user-installable PCI adapters. Chapter 4.
1 2 3 Adapter PCI riser-card assembly Adapter connectors PCI riser-card assembly LEDs The following illustration shows the light-emitting diodes (LEDs) on the PCI riser-card assembly. Note: Error LEDs remain lit only while the server is connected to power.
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see the Hardware Maintenance Manual.
Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Chapter 5. Installing optional devices and replacing customer replaceable units This chapter provides hardware installation and replacement procedures for customer replaceable units. Installation guidelines Before you install optional devices, read the following information: v Read the safety information that begins on page vii, “Handling static-sensitive devices” on page 35, and the guidelines in this section. This information will help you work safely.
v You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before performing any steps that involve removing or installing adapter cables or non-hot-swap optional devices or components. v Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on.
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it.
The following illustrations show the major components in the server. Note: The illustrations in this document might differ slightly from your hardware.
1 2 3 4 5 6 7 8 9 10 Cover PCI riser-card assembly PCI riser-card assembly Heat sink Microprocessor Heat-sink retention module DIMM System board Power-supply filler panel Power supply 11 12 13 14 15 16 17 18 19 20 CD/DVD drive Operator information panel Front bezel (some models) 4-drive filler panel SAS hard disk drive backplanes SAS riser card Fan bracket Fans DIMM air baffle Microprocessor 2 air baffle Removing the cover Important: Before you install optional ha
4. Press down on the left and right side latches and pull the server out of the rack enclosure until both slide rails lock. Note: You can reach the cables on the rear of the server when the server is in the locked position. The following illustration shows how to remove the cover. 5. Press the blue latch 1 on the end of the cover-release latch 4 and lift the cover-release latch 2 . Slide the cover forward 3 and lift the cover off the server. Set the cover aside.
1 2 ServeRAID- MR10i SAS/SATA controller SAS signal cables The SATA cable is a combination power and signal cable with a shared connector on both ends. The following illustration shows the internal routing and connector for the SATA cable 1 . The following illustration shows the internal routing and connector for the operator information panel cable. Chapter 5.
1 2 Top cover latch receptacle Operator panel cable The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover latch receptacle.
The following illustration shows the internal routing for the configuration cable (3 backplane connectors) 1 . The following illustrations show the internal routing for the SAS hard disk drive backplane cables. 1 2 3 DIMM air baffle SAS expander card New backplane Chapter 5.
1 2 3 4 Power cable SAS signal cable Configuration cable Hard disk drive backplane Removing a PCI riser-card assembly The server comes with two riser-card assemblies that each contain two PCI Express x8 connectors. You can replace a PCI Express riser-card assembly with a riser-card assembly that contains one PCI Express Gen 2 x16 connector. See http://www.lenovo.com/thinkserver for a list of riser-card assemblies that you can use with the server.
1 2 PCI riser-card assembly 2 PCI riser-card assembly 1 To remove the riser-card assembly, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. 3. Slide the server out of the rack. 4. Remove the cover (see “Removing the cover” on page 37). 5.
Note: The illustrations in this document might differ slightly from your hardware. 1 2 3 4 5 6 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Make sure that the server and all peripheral devices are turned off and that the power cords and all external cables are disconnected. 3.
If you have other optional devices to install, do so now. Otherwise, go to “Completing the installation” on page 100. Removing a PCI adapter from a PCI riser-card assembly This topic describes removing an adapter from a PCI expansion slot in a PCI riser-card assembly. These instructions apply to PCI adapters such as video graphic adapters and network adapters. To remove a SAS controller from the SAS riser card, go to “Removing a SAS controller from the SAS riser card” on page 79.
3. Press down on the left and right side latches and slide the server out of the rack enclosure until both slide rails lock; then, remove the cover (see “Removing the cover” on page 37). 4. Remove the PCI riser-card assembly that contains the adapter (see “Removing a PCI riser-card assembly” on page 42). v If you are removing an adapter from PCI expansion slot 1 or 2, remove PCI riser-card assembly 1. v If you are removing an adapter from PCI expansion slot 3 or 4, remove PCI riser-card assembly 2. 5.
The following illustration shows the locations of the adapter expansion slots from the rear of the server. 1 2 3 4 PCI PCI PCI PCI slot slot slot slot 1 2 3 4 To install an adapter, complete the following steps. 1 2 3 Adapter Expansion-slot cover PCI riser-card assembly 1. Install the adapter in the expansion slot. a.
2. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page 38.) Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans. v Make sure that cables are not routed on top of components under the PCI riser-card assembly. v Make sure that cables are not pinched by the server components. 3.
7. Turn on the server and reconnect the peripheral devices, power cords, and external cables. Installing an Ethernet adapter To install an Ethernet adapter, complete the following steps: 1. Remove the adapter bracket 2 from the new Ethernet adapter 1 . 2. Extend the Ethernet ports through the openings in the rear of the chassis. 3. 4. 5. 6. Press down on the adapter above the connector and adapter bracket. Install PCI riser 1. Install the cover.
4. Press the bracket tab 3 and slide the bracket toward the expansion-lot-opening end of the assembly until the bracket clicks into place. Removing the microprocessor 2 air baffle When you work with some optional devices, you must first remove the microprocessor 2 air baffle to access certain components. The following illustration shows how to remove the microprocessor 2 air baffle.
Attention: For proper cooling and airflow, replace all air baffles before you turn on the server. Operating the server with any air baffle removed might damage server components. Installing the microprocessor 2 air baffle 1 2 3 4 5 Hole Pin Microprocessor 2 air baffle Tab PCI riser-card assembly 2 To install the microprocessor 2 air baffle, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2.
6. Lower the microprocessor 2 air baffle into the server, making sure all cables are out of the way. Attention: For proper cooling and airflow, replace all air baffles before you turn on the server. Operating the server with any air baffle removed might damage server components. 7. Install PCI riser-card assembly 2. 8. Install the cover (see “Completing the installation” on page 100). 9. Slide the server into the rack. 10.
5. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle out of the server. Attention: For proper cooling and airflow, replace all air baffles before you turn on the server. Operating the server with any air baffle removed might damage server components. Installing the DIMM air baffle The following illustration shows how to install the DIMM air baffle.
8. Install the cover (see “Completing the installation” on page 100). Removing a PCI adapter To remove an adapter from a PCI riser-card assembly, complete the following steps. 1 2 3 Adapter Expansion slot cover PCI riser-card assembly 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server” on page 31). 3.
1 2 PCI riser-card assembly 2 PCI riser-card assembly 1 4. Remove the PCI riser-card assembly that contains the adapter (see “Removing a PCI riser-card assembly” on page 42). 5. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later). 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI expansion slot. If you have other optional devices to install or remove, do so now.
Installing a PCI adapter The following illustration shows the PCI adapter expansion slots. 1 2 3 4 PCI PCI PCI PCI slot slot slot slot 1 2 3 4 The following notes describe the types of adapters that the server supports and other information that you must consider when installing an adapter: v Locate the documentation that comes with the adapter and follow those instruction in addition to the instructions in this section.
– System board Ethernet 2 PXE (fixed) – System board SAS (or RAID) The following illustration shows the adapter connectors on the PCI riser-card assembly. 1 2 3 Adapter PCI riser-card assembly Adapter connectors To install a PCI adapter, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2.
of the riser-card assembly and insert it in the end of the upper expansion slot of the riser-card assembly. See “Installing the full-length-adapter bracket” on page 60 for instructions. b. Align the adapter with the adapter connector on the riser-card, and the guide on the external end of the PCI riser-card assembly. c. Press the adapter firmly into the adapter connector on the riser card. 1 2 3 Adapter PCI riser-card assembly Adapter connectors 8. Connect any required cables to the adapter.
1 2 3 4 5 6 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 v PCI riser connector 1: Carefully fit the two alignment slots on the side of the assembly onto the two alignment brackets in the side of the chassis; align the rear of the assembly with the guides on the rear of the server v PCI riser connector 2: Carefully align the bottom edge (the contact edge) of the riser-card assembly with the PCI riser-card conn
Installing the full-length-adapter bracket If you are installing a full-length adapter in the upper riser-card PCI slot, you must first install the full-length-adapter bracket in the end of the riser-card assembly. To install the full-length-adapter bracket, complete the following steps: 1. Orient the riser-card assembly as shown. 2. Remove the full-length-adapter bracket from the storage location. a. Press the bracket tab 3 and slide the bracket toward the end of the riser-card assembly. b.
4. Press the bracket tab 3 and slide the bracket toward the expansion-slot-opening end of the assembly until the bracket clicks into place. 5. Return to “Installing a PCI adapter” on page 56 or “Installing a PCI riser-card assembly” on page 43, as applicable. Removing a virtual media key 1 2 3 4 Virtual media key connector Virtual media key (front) Mounting bracket (rear) Mounting tab To remove a virtual media key, complete the following steps: 1.
Installing a virtual media key IMM Premium enables the IMM remote presence and blue-screen capture capability. This feature provides graphical console redirection with remote keyboard and mouse interaction, plus remote diskette and CD/DVD drive support. 1 2 3 4 Virtual media key connector Virtual media key (front) Mounting bracket (rear) Mounting tab To install a virtual media key, complete the following steps: 1.
1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Slide the server out of the rack. 4. Remove the cover (see “Removing the cover” on page 37). 5. If riser-card assembly 1 contains one or more adapters, remove it (see “Removing a PCI riser-card assembly” on page 42). 6. Remove the air baffle over the DIMMs (see “Removing the DIMM air baffle” on page 52).
Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider when installing DIMMs: 1 2 Microprocessor 2 Microprocessor 1 v The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC).
v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format. ggg eRxff-PC3-wwwwwm-aa-bb-cc where: v v v v ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) e is the number of ranks 1 = single-rank 2 = dual-rank 4 = quad-rank ff is the device organization (bit width) 4 = x4 organization (4 DQ lines per SDRAM) 8 = x8 organization 16 = x16 organization wwwww is the DIMM bandwidth, in MBps 6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus) 8500 = 8.
DIMM installation sequence The server requires at least one DIMM per microprocessor. The server comes with a minimum of two 1 GB DIMMs, installed in connectors 3 and 6. (Connectors 3 and 6 are the farthest connectors for channels 0 and 1 of microprocessor 1.) When you install additional DIMMs, install them in the order shown in Table 8, to maintain performance.
Figure 1. Memory channel interface layout The following table lists the DIMM connectors on each memory channel. Table 9. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor.
Table 10. Memory-mirroring mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector First pair of DIMMs 1 3, 6 Second pair of DIMMs 1 2, 5 Third pair of DIMMs 1 1, 4 Fourth pair of DIMMs 2 14, 11 Fifth pair of DIMMs 2 13, 10 Sixth pair of DIMMs 2 12, 9 Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode. When you install or remove DIMMs, the server configuration information changes.
4. If PCI riser-card assembly 1 contains one or more adapters, remove riser-card assembly 1 (see “Removing a PCI riser-card assembly” on page 42). 5. Remove the DIMM air baffle (see “Removing the DIMM air baffle” on page 52). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. 6. Open the retaining clip 2 on each end of the DIMM connector. 7.
1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. If only one power supply is installed, turn off the server and peripheral devices. 3. Disconnect the power cord from the power supply that you are removing. 4. Grasp the power-supply handle. 5. Press the orange release latch to the left and hold it in place. 6.
CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
4. Connect the power cord for the new ac power supply to the power-cord connector on the power supply. The following illustration shows the ac power-supply connectors 1 on the rear of the server. 5. Route the power cord through the power-supply handle and through any cable clamps on the rear of the server, to prevent the power cord from being accidentally pulled out when you slide the server in and out of the rack. 6. Connect the power cord to a properly grounded electrical outlet. 7.
4. Lift the fan out of the server, holding the vertical tabs 1 . 5. Replace the fan within 30 seconds (see “Installing a hot-swap fan”). If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 100. Installing a hot-swap fan The server comes with three replaceable double-fans. For proper cooling, the server requires that all three fans be installed at all times.
4. Align the vertical tabs on the fan with the slots on the fan cage bracket. 5. Push the new fan into the fan connector on the system board. Press down on the top surface of the fan to seat the fan fully. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 100. Removing the fan bracket To replace some components or to create working room, you might have to remove the fan-bracket assembly.
1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Remove the cover (see “Removing the cover” on page 37). 4. Remove the fans (see “Removing a hot-swap fan” on page 72). 5. Remove the PCI riser-card assemblies and the DIMM air baffle (see “Removing a PCI riser-card assembly” on page 42 and “Removing the DIMM air baffle” on page 52). 6.
Installing the fan bracket To install the fan bracket, complete the following steps. 1. Lower the fan bracket into the chassis. 2. Align the holes in the bottom of the bracket with the pins 2 in the bottom of the chassis. 3. Press the bracket into position until the fan-bracket release levers 1 click into place. 4. Replace the fans (see “Installing a hot-swap fan” on page 73). 5.
Removing the SAS riser card and controller assembly To remove the SAS riser-card and controller assembly from the server, complete the steps for the applicable server model. v 12-drive-capable server model: 1 2 3 SAS riser card SAS controller Release tab 1. Press the assembly release latch toward the rear of the server and lift that end of the SAS controller assembly a little. Place your fingers underneath the upper portion of the SAS riser card and lift the assembly from the system board. 2.
v Tape-enabled server model: 1. Press down on the assembly release latch 2 and lift up on the tab to release the SAS controller assembly, which includes the SAS riser card 1 , from the system board. 2. Lift the front and back edges of the assembly to remove the assembly from the server. Installing the SAS riser card and controller assembly To install the SAS riser-card and controller assembly in the server, complete the steps for the applicable server model.
2. Press down on the SAS riser card and the rear edge of the SAS controller until the SAS riser card is firmly seated and the SAS controller card retention latch clicks into place. v Tape-enabled server model: 1. Align the pins on the back side of the SAS riser card 2 with the slots on the server chassis 4 . 2. Make sure that any tape drive cables are routed correctly underneath the SAS riser card. For information about the cable routing, see “Installing a tape drive” on page 91. 3.
To remove the SAS controller from a SAS riser card, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server” on page 31). 3. Remove the cover (see “Removing the cover” on page 37). 4. Locate the SAS riser-card and controller assembly near the left front corner of the server. 5.
Installing a SAS controller on the SAS riser card Important: If you have installed a 4-disk-drive optional expansion device in a 12-drive-capable server, the SAS controller is installed in a PCI riser-card assembly and is installed and removed the same way as any other PCI adapter. Do not use the instructions in this topic; use the instructions in “Installing a PCI adapter” on page 56 and “Removing a PCI adapter” on page 54. To install a SAS controller on the SAS riser card, complete the following steps: 1.
Notes: 1. When you restart the server for the first time after you install a SAS controller with a battery, the monitor screen remains blank while the controller initializes the battery. This might take a few minutes, after which the startup process continues. This is a one-time occurrence. Important: You must allow the initialization process to be completed. If you do not, the battery pack will not work, and the server might not start. The battery comes partially charged, at 30% or less of capacity.
1 2 3 RAID controller Retention bracket SAS riser card 5. Remove the retention bracket from the current location: a. Pinch the bottoms of both bracket posts and push the posts up out of the SAS riser-card assembly. b. Rotate the bracket 2 to free the bracket tab from the slot on the SAS riser-card assembly 1 . 6. Install the retention bracket in the new location on the SAS riser-card assembly: a. Insert the bracket tab 2 into the slot on the SAS riser-card assembly 1 . b.
d. Install the SAS controller on the SAS riser card (see “Installing a SAS controller on the SAS riser card” on page 81). e. Install the riser-card assembly in the server (see “Installing the SAS riser card and controller assembly” on page 78). f. Connect the power cords and all external cables, and turn on the server and peripheral devices. Removing a SAS controller battery from the remote battery tray To remove a SAS controller battery from the remote battery tray, complete the following steps: 1.
1 2 Remote battery cable connector Remote battery cable c. Disconnect the battery carrier cable from the battery. d. Squeeze the clip on the side of the battery and battery carrier to remove the battery from the battery carrier. Note: If your battery and battery carrier are attached with screws instead of a locking-clip mechanism, remove the three screws to remove the battery from the battery carrier.
Installing a SAS controller battery on the remote battery tray To install a SAS controller battery on the remote battery tray, complete the following steps: 1. Install the replacement battery on the remote battery tray: a. Place the replacement battery on the battery carrier from which the former battery had been removed, and connect the battery carrier cable to the replacement battery. b. Connect the remote battery cable to the interposer card.
1 2 3 4 5 6 Posts Battery retention clip Battery Battery tray Post Rings d. Press the posts into the rings and underneath the tabs on the remote battery tray. e. Secure the battery to the tray with the battery retention clip. 2. Install the cover “Completing the installation” on page 100. Removing a hot-swap hard disk drive Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay.
v All hot-swap drives in the server should have the same throughput speed rating. Mixing hard disk drives with different speed ratings will cause all drives to operate at the lower throughput speed. v The ID that is assigned to each bay is printed on the front of the server above the drive bay. Important: Do not install a SCSI hard disk drive in this server. 1 2 3 Handle Latch Filler panel handle To install a drive in a hot-swap bay, complete the following steps.
Removing a CD-RW/DVD drive To remove the CD-RW/DVD drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Slide the server out of the rack; then, remove the cover (see “Removing the cover” on page 37). 4.
Installing a CD-RW/DVD drive To install the replacement CD-RW/DVD drive, complete the following steps. 1. Attach the drive-retention clip 1 to the side of the drive. 2. Slide the drive into the CD/DVD drive bay (using the alignment pins 2 ) until the drive clicks into place. 3. Install the cover (see “Completing the installation” on page 100). 4. Slide the server into the rack. 5. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.
6. Pull the drive completely out of the bay. 7. Remove the tape drive 1 from the drive tray 2 by removing the four screws on the sides of the tray. 8. If you are not installing another drive in the bay, insert the tape drive filler panel into the empty tape drive bay. 9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
1 2 3 Tape drive Tray Latch 3. Prepare the drive according to the instructions that come with the drive, setting any switches or jumpers. 4. Slide the tape-drive assembly most of the way into the tape-drive bay. 5. Using the cables from the former tape drive, connect the signal and power cables to the back of the tape drive. 6. Make sure all the cables are out of the way, and slide the tape-drive assembly the rest of the way into the tape-drive bay. 7.
4. Depending on which microprocessor you are removing, remove the following components, if necessary: v Microprocessor 1: PCI riser-card assembly 1 and DIMM air baffle (see “Removing a PCI riser-card assembly” on page 42 and “Removing the DIMM air baffle” on page 52) v Microprocessor 2: PCI riser-card assembly 2 and microprocessor 2 air baffle (see “Removing a PCI riser-card assembly” on page 42 and “Removing the microprocessor 2 air baffle” on page 50). 5.
Installing a microprocessor and heat sink Read the documentation that comes with the microprocessor to determine whether you must update the firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. To download the most current level of server firmware, complete the following steps: 1. Go to: http://www.lenovo.
Attention: v Do not touch the microprocessor contact; handle the microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. v Handle the microprocessor carefully. Dropping the microprocessor during installation or removal can damage the contacts. v Do not use excessive force when you press the microprocessor into the socket.
6. 7. 8. 9. c. If the new heat sink did not come with thermal grease, apply thermal grease on the microprocessor before you install the heat sink (see “Thermal grease”). d. Align the heat sink above the microprocessor with the thermal grease side down. e. Slide the flange of the heat sink into the opening in the retainer bracket. f. Press down firmly on the heat sink until it is seated securely. g. Rotate the heat-sink release lever to the closed position and hook it underneath the lock tab.
Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22 mL) of the grease will remain in the syringe. 6. Continue with step 5d on page 96 of the “Installing a microprocessor and heat sink” on page 94 procedure. Removing the battery Statement 2: CAUTION: When replacing the lithium battery, use only battery recommended by the manufacturer.
7. Locate the battery on the system board 1 . 8. Remove the battery: a. Use one finger to push the battery horizontally out of its housing, pushing it away from the PCI riser 2. b. Lift the battery from the socket. 9. Dispose of the battery as required by local ordinances or regulations. See the Important Notices and Safety Information on the ThinkServer Documentation DVD for more information.
v After you replace the battery, you must reconfigure the server and reset the system date and time. v To avoid possible danger, read and follow the following safety statement. Statement 2: CAUTION: When replacing the lithium battery, use only battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
7. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You must wait approximately 20 seconds after you connect the power cord of the server to an electrical outlet before the power-control button becomes active. 8. Start the Setup utility and reset the configuration. v Set the system date and time. v Set the power-on password. v Reconfigure the server. See Chapter 6, “Configuring the server,” on page 103 for details.
Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server.
Management program starts automatically so that you can save the new configuration settings. For more information, see Chapter 6, “Configuring the server,” on page 103. Some optional devices have device drivers that you must install. See the documentation that comes with each optional device for information about installing device drivers. If you have installed or removed a hard disk drive, see “Using the LSI Configuration Utility program” on page 110.
Chapter 6. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickly. v Setup Utility program The Unified Extensible Firmware Interface (UEFI, formerly called BIOS) Setup Utility program is part of the system firmware. Use it to change interrupt request (IRQ) settings, change the startup-device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility program” on page 104.
v Ethernet controller configuration For information about the Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 118. Using the Setup Utility program The Unified Extensible Firmware Interface (UEFI) provides the interface between the operating system and platform firmware and controls platform initialization. These functions are analogous to those provided in the BIOS on non-UEFI compliant computers.
Select this choice to view the system board identifier, the revision level or issue date of the firmware, the integrated baseboard management controller and diagnostics code, and the version and date. This choice is on the full UEFI Setup Utility menu only. v System Settings Select this choice to view or change the server component settings. – Processors Select this choice to view or change the processor settings. – Memory Select this choice to view or change the memory settings.
Select this choice to Enable or Disable devices from taking control of the boot process. The default is Disable. - Legacy Thunk Support Select this choice to Enable or Disable Legacy Thunk Support. v v v v v 106 - Legacy PXE Enable Select this choice to Enable or Disable the Legacy PXE Boot option. The default is Disable. – Adapters and UEFI Drivers Select this choice to view information about the adapters and UEFI drivers installed in the server.
– Power-on Password Select this choice to set or change a power-on password. See “Power-on password” for more information. – Administrator Password v v v v Select this choice to set or change an administrator password. An administrator password is intended to be used by a system administrator; it limits access to the full UEFI Setup Utility menu. If an administrator password is set, the full UEFI Setup Utility menu is available only if you type the administrator password at the password prompt.
If you forget the power-on password, you can regain access to the server in any of the following ways: v If an administrator password is set, type the administrator password at the password prompt. Start the UEFI Setup Utility program and reset the power-on password. v Remove the battery from the server and then reinstall it. See “Removing the battery” on page 97 for instructions on removing the battery.
Attention: Before changing any switch settings or moving any jumpers, turn off the server; then, disconnect all power cords and external cables. See the safety information that begins on page vii. Do not change settings or move jumpers on any system-board switch or jumper blocks that are not shown in this document. While the server is turned off, move switch 5 of the switch block (SW3) 4 to the On position to enable the power-on password override.
RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed. Table 12. RAID utilities RAID configuration utility EasyStartup RAID configuration utility Where to find more information Description Location v For use with all factory-supported RAID controllers EasyStartup DVD “Using the ThinkServer EasyStartup DVD” on page 114 In system firmware.
– Set protocol parameters on hard disk drives The integrated SAS/SATA controller with RAID capabilities supports RAID arrays. You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID 1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a different type of RAID adapter, follow the instructions in the documentation that comes with the adapter to view or change settings for attached devices.
Formatting a hard disk drive Low-level formatting removes all data from the hard disk. If there is data on the disk that you want to save, back up the hard disk before you perform this procedure. Note: Before you format a hard disk, make sure that the disk is not part of a mirrored pair. To format a drive, complete the following steps: 1. From the list of adapters, select the controller (channel) for the drive that you want to format and press Enter. 2. Select SAS Topology and press Enter. 3.
Adapter Properties From this view, you can display and modify the properties of the SAS adapter that is currently selected. Scan Devices From this view, you can re-scan the physical and virtual disks for any changes in the drive status or physical configuration. Virtual Disks From this view, you can display and modify the virtual disk properties, delete virtual disks, initialize disks, and perform other tasks.
Auto Configuration and Redundancy This mode automatically creates an optimal RAID 1 or RAID 5 configuration, providing data redundancy. Auto Configuration without Redundancy This mode automatically created a non-redundant RAID 0 configuration. 5. Click Next to continue. Viewing and changing adapter properties You can view information for one LSI SAS adapter at a time. If your system has multiple LSI SAS adapters, you can view information for a different adapter, click Adapter Selection on the main view.
v Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster. Before you use the ThinkServer EasyStartup DVD Functionality and supported operating systems can vary with different versions of the EasyStartup program. To learn more about the version you have, do the following: 1. Insert the ThinkServer EasyStartup DVD and restart the server. 2. Advance to the Home screen. 3. Click Compatability notes.
v Guides you through the process of creating a response file for the unattended installation of the operating system v Enables you to create scripts or commands that run at the end of the operating system installation process v Facilitates the installation of the ThinkServer EasyManage products and DVD-burning software (Windows installations only) v Prepares the hard disk for installation v Prompts you to insert the operating-system installation disc v Initiates an unattended installation of the operating s
selected. This section describes the tasks associated with a typical Windows Server operating system installation. Each task must be completed before moving to the next task. Note: Ensure that your RAID controller is correctly configured before you select an operating system to install. v Select operating system: This task enables you to select the operating system that you will be installing. v Select disk: This task enables you to select the disk where you want to install the operating system.
5. Click Operating system installation to download instructions to install the operating system. Enabling the Broadcom Gigabit Ethernet Utility program The Broadcom Gigabit Ethernet Utility program is part of the UEFI firmware. You can use it to configure the network as a startable device, and you can customize where the network startup option appears in the startup sequence. Enable and disable the Broadcom Gigabit Ethernet Utility program from the UEFI Setup Utility program.
The following items are downloadable at http://www.lenovo.com/support: v Diagnostics programs v IMM firmware v Ethernet firmware Using the EasyUpdate Firmware Updater tool ThinkServer EasyUpdate Firmware Updater is a software application that enables you to maintain your system firmware up to date and helps you avoid unnecessary outages. Firmware Updater updates the server firmware in two steps, by updating system and adapter firmware and updating hard disk drive (HDD) firmware.
v LED indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors (EasyLED Diagnostics) v DIMM error assistance. The Unified Extensible Firmware Interface (UEFI) will disable a failing DIMM that is detected during POST IMM will light the associated system error LED and the failing DIMM error LED.
IBM Advanced Settings Utility program The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings. Use the ASU program online or out-of-band to modify UEFI settings from the command line without the need to restart the server to access the Setup utility. You can also use the ASU program to configure the optional remote presence features or other IMM settings. The remote presence features provide enhanced systems-management capabilities.
Installation order The order in which you install the operating system and Windows Components is critical to install ThinkServer EasyManage software successfully. To ensure a clean, working installation of ThinkServer EasyManage software, use the following installation order: 1. Install Microsoft Windows Server 2003 or Microsoft Windows Server 2008 32-bit with the latest Service Pack. 2.
5. Click Next to continue the wizard. 6. If prompted, insert the original Windows operating system CD. If the autorun launches when you insert the CD, close it. The Windows Components Wizard will automatically detect and install the necessary files. 7. Click Finish. Installing Windows 2008 32-bit components To install the Windows Server 2008 32-bit components necessary for a ThinkServer EasyManage core server installation, complete the steps in this section. Installing Web Server Role (IIS) To 1. 2. 3. 4.
Using the remote presence capability and blue-screen capture The remote presence and blue-screen capture features are integrated functions of the Integrated Management Module (IMM). When IMM Premium (the virtual media key) is installed in the server, it activates full system-management functions. IMM Premium is required to enable the integrated remote presence and blue-screen capture features (via the NMI button).
2. When the prompt Press F1 for UEFI Setup displays, press F1. (This prompt is displayed on the screen for only a few seconds. You must press F1 quickly.) If you have set both a power-on password and an administrator password, you must type the administrator password to access the full UEFI Setup Utility menu. 3. From the UEFI Setup Utility main menu, select System Settings. 4. On the next screen, select Integrated Management Module. 5. On the next screen, select Network Configuration. 6.
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Chapter 7. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server. If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 151, the Hardware Maintenance Manual on the ThinkServer Documentation DVD.
POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Hardware Maintenance Manual for more information about the POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support. 2.
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware Maintenance Manual for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs” in the Hardware Maintenance Manual).
CD-RW/DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The server resets (restarts) occasionally 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The USB mouse or USB pointing device does not work. 1.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The amount of system memory 1.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The power-control button does 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The server does not turn off. 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action A serial device does not work. 1.
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Diagnosing problems using EasyLED Diagnostics LEDs in two locations on the server are available to help you diagnose problems that might occur during installation. Use them in the following order: 1. Diagnostics panel - Look at this panel first. If a system error has occurred, the system-error LED on the front of the diagnostics drawer is lit. Slide the latch to the left on the front of the operator information panel to access the diagnostics panel. Note any LEDs that are lit, and then close the drawer. 2.
Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC The power supplies are using more power than their maximum rating. If the OVER SPEC LED on the EasyLED panel is lit, or any of the six 12V rail error LEDs (A, B, C, D, E, or AUX) on the system board are lit, follow the instructions below. If the 12V channel A error LED is lit, complete the following steps: 1. Turn the server off and disconnect the power from the server. 2.
Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their maximum rating. If the 12V channel C error LED is lit, complete the following steps: 1. Turn the server off and disconnect the power from the server. 2. Remove the SAS/SATA RAID riser card, DIMMs in connectors 1 through 8, and the microprocessor in socket 1. Note: The server will not power-on when the microprocessor in socket 1 is not installed in the server.
Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their maximum rating. If the 12V channel E error LED is lit, complete the following steps: 1. Turn the server off and disconnect the power from the server. 2. Remove the PCI riser card from PCI riser connector 2 and the microprocessor in socket 2. 3. Restart the server to see if the problem remains. 4.
Table 15. EasyLED panel LEDs (continued) LED Description Action PCI An error has occurred on a PCI bus or on the system board. An additional LED will be lit next to a failing PCI slot. 1. Check the LEDs on the PCI slots to identify the component that caused the error. 2. Check the system-error log for information about the error. 3.
Table 15. EasyLED panel LEDs (continued) LED Description Action CPU A microprocessor has failed. 1. Make sure that the failing microprocessor, which is indicated by a lit LED on the system board, is install correctly. 2. (Trained service technician only) Replace the microprocessor. DASD A hard disk drive error has 1. Check the LEDs on the hard disk drives and occurred. replace the hard disk drive with the lit LED. 2. Replace the hard disk drive backplane. RAID A RAID controller error has occurred.
Table 16. Power-supply LEDs Power-supply LEDs AC DC Off Off Error Off Description Action Notes No ac power to the server or a problem with the ac power source 1. Check the ac power to the server. This is a normal condition when no ac power is present. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
150 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. v Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.
Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
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Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme. In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003.
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Japanese Voluntary Control Council for Interference (VCCI) statement Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Appendix B.
164 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Index Special characters , about 7 A ac power LED 23 acoustical noise emissions 11 adapter installing 46, 56 PCI bus, identification 56 removing 45, 54 requirements 56 SAS See RAID controller slot types 56 adapter bracket (full-length) installing 60 storing 60 adapter bracket, storing 49 administrator password 107 Advanced Settings Utility (ASU) program, overview 121 air baffle DIMM installing 53 removing 52 microprocessor 2 installing 51 removing 50 assistance, getting 151 attention notices 2 availabilit
DVD drive See CD-RW/DVD E EasyLED LEDs 143 EasyLED diagnostics about 9 EasyLED Diagnostics panel 142 EasyLED diagnostics panel controls and LEDs 16 EasyStartup using 114 electrical input 11 electrostatic-discharge wrist strap, using 35 environment 11 error messages, POST 128 error symptoms CD or DVD drive 130 general 130 hard disk drive 131 intermittent 131 keyboard, USB 132 memory 134 microprocessor 135 monitor 136 mouse, USB 132 optional devices 138 pointing device, USB 132 power 139 serial port 140 soft
installing (continued) SAS controller battery 86 SAS riser-card and controller assembly 78 tape drive 91 intermittent problems 131 internal cable routing 38 IP address obtaining for Web-based interface access 124 network operating system (NOS) installation without EasyStartup 117 NMI button 17 notes 2 notes, important 156 notices and statements 2 O J jumpers N obtaining the IP address for Web-based interface access operator information panel 15 optional device problems 138 25 L LEDs Ethernet activity
R RAID 9 RAID array creating 112 RAID controller installing 79 removing 79 replacing 79 RAS features 12 rear view connectors 22 Redundant Ethernet capabilities 12 hot-swap power supplies 13 reliability 12 remind button 17 remote presence feature functions 8 using 124 removing battery 97 CD-RW/DVD drive 89 DIMM 62 Ethernet adapter 48 fan bracket 74 hard disk drive 87 heat sink 92 microprocessor 92 PCI adapter 45, 54 power supply 69 RAID controller 79 SAS controller battery 84 SAS riser-card and controller as
updating firmware 118 USB connector 15, 22 using EasyStartup 114 LSI Configuration program 110 the boot manager program 109 the remote presence feature 124 the UEFI Setup Utility program 104 V video adapter 46 video connector front 15 rear 22 virtual media key removing 61 virtual media key, installing 62 W Web interface logging on to 125 Web site Lenovo support 33, 94, 117, 118, 119, 128 publication ordering 151 support 151 weight 11 Index 169
170 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Part Number: 46U1929 Printed in USA (1P) P/N: 46U1929
