Manual

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UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan

detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:

http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem,

youneedtoinitializethecomputersetupbyuseoftheThinkPadSetupprogrambeforeyourunPC-Doctor.

ToentertheThinkPadSetupprogram,doasfollows:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,theThinkPadSetupprogrammenuappears

afterthepasswordisentered.Y oucanstarttheThinkPadSetupprogrambypressingEnterinsteadof

enteringthesupervisorpassword;however,youcannotchangetheparametersthatareprotectedbythe

supervisorpassword.

OntheThinkPadSetupprogramscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If

youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis

availableonthefollowingWebsite:

http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe

dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,

CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical

discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly

appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted

fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.Turnoffthecomputer.

2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledtothecomputer.

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