User Manual

ManualsBrandsLenovo ManualsComputers & TabletsThinkPad T450 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 500GB Hard Drive - Black

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Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

Solution:OntheStartupmenuofThinkPadSetup,makesurethattheharddiskdriveisontheBoot

priorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthe

listandpressShift+1tomoveitbacktotheBootpriorityorderlist.

•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive

toanothercomputer.Nowyoucannotunlocktheharddiskpassword.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight

notsupportsuchasecurityfunction.

Asolid-statedriveproblem

Problem:WhenyoucompressﬁlesorfoldersbyuseofthedatacompressionfunctioninWindows,and

thendecompressthem,theprocessofwritingtoorreadingfromtheﬁlesorfoldersisslow.

Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.

Asoftwareproblem

Problem:Anapplicationdoesnotruncorrectly.

Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.

Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals

suppliedwiththeapplication.

Checkthefollowing:

•Theapplicationisdesignedtooperatewithyouroperatingsystem.

•Otherapplicationsruncorrectlyonyourcomputer.

•Thenecessarydevicedriversareinstalled.

•Theapplicationworkswhenitisrunonsomeothercomputer.

Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied

withtheapplication.

Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative

forhelp.

Problemswithportsandconnectors

Thefollowingarethemostcommonproblemswithportsandconnectors.

AUSBproblem

Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.

Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe

assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice

Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare

promptedforanadministratorpasswordorconﬁrmation,typethepasswordorprovideconﬁrmation.

Referto“Diagnosingproblems”onpage131

andrunadiagnostictestoftheUSBconnector.

Chapter10.Troubleshootingcomputerproblems145