ThinkCentre Edge User Guide Machine Types: 3396, 3397, 3398, 3399, 3414, 3415, 3416, 3417, 3418, 3419, 3423, and 3426
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 79. Third Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Modem safety information . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving recovery problems . . . . . . . . Recovery information for the Windows 8 operating system . . . . . . . . . . . . . . . . . . Chapter 7. Using the Setup Utility program . . . . . . . . . . . . . . . . Starting the Setup Utility program . . . . . . Viewing and changing settings . . . . . . . Using passwords. . . . . . . . . . . . . Password considerations . . . . . . . . Power-On Password . . . . . . . . . Administrator Password . . . . . . . .
Appendix E. ENERGY STAR model information . . . . . . . . . . . . . . Appendix F. İthalatçı – İmalatçı / Üretici Firma Bilgileri ve Diğer Bilgiler . . . . . . . . . . . . . . . . . © Copyright Lenovo 2012 91 Appendix G. Servis İstasyonları ve Yedek Parça Malzemelerinin Temin Edileceği Adresler. . . . . . . . . . . 95 Index. . . . . . . . . . . . . . . . . .
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Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
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Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
• Microphone connector and headphone connector • Internal speaker Connectivity • 100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
• 150- watt automatic voltage-sensing power supply for integrated graphic model • 180- watt automatic voltage-sensing power supply for discrete graphic model Security features • Computrace Agent software embedded in firmware • Ability to enable or disable a device • Ability to enable and disable USB connectors • Keyboard with fingerprint reader (shipped with some models) • Power-on password (POP) and administrator password to deter unauthorized use of your computer • Startup sequence control • Startup witho
Specifications This section lists the physical specifications for your computer. Dimensions Width: 545.2 mm (21.46 inches) Height: 414.3 mm (16.31 inches) Depth: 81.0 mm (3.19 inches) (Non-touch model); 82.0 mm (3.23 inches) (Touch model) Weight Maximum configuration as shipped: 8.4 kg (18.52 lb) (Non-touch model) Maximum configuration as shipped: 8.9 kg (19.
Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated. Table 1.
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel SimpleTap Programs Lenovo - SimpleTap System Update System and Security Lenovo - Update and Drivers View Management Utility System and Security Lenovo View Management Utility Note: Depending on your computer model, some of the programs might not be available.
different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud. • Lenovo Companion Through the Lenovo Companion program, you can get the information about the accessories for your computer, view bolgs and articles about your computer, and check for other recommended programs.
– Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time. – Press the blue ThinkVantage button if your keyboard has one. Note: The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the SimpleTap program, you can download it from http://www.lenovo.com/support.
Figure 1. Front connector, control, and indicator locations 1 Integrated camera indicator 8 Internal speakers 2 Integrated camera 9 Card reader (available in some models) 3 Integrated microphones 10 USB 3.0 connector (USB port 2) 4 Power switch 11 Headphone connector 5 Brightness-up control / Auto adjusting control 6 Brightness-down control 1 12 Microphone connector 13 USB 3.0 connector (USB port 1) 7 Display switch 1 Auto adjusting control is only enabled when the computer is used as a monitor.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables to your computer. Figure 2.
Adjusting the computer stand Your computer comes with a computer stand that you can use to adjust the computer to your comfortable position. Pull the stand open and adjust the position of the computer at an angle between 10° to 40° as shown in the following illustration. CAUTION: Make sure that the angle is at least 10° from the vertical; otherwise, the computer might be unstable and fall over. Figure 3.
The following is a sample of the machine type and model label. Figure 4.
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkCentreUserGuides Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Using the keyboard Depending on your model, your computer comes with a standard keyboard or a fingerprint reader keyboard or a wireless keyboard. The Microsoft Windows shortcut keys are provided on all keyboard types.
Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action. 3 Secondary mouse button Use this button to display a menu for the active program, icon, or object.
2. In the Taskbar section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4. Click OK to save the new settings. Setting the volume from Control Panel You can set the computer volume from Control Panel. To set the computer volume from Control Panel, do the following: 1. On the Windows 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound.
Playing a CD or DVD If your computer comes with a DVD drive, you can listen to audio CDs or watch DVD movies. To play a CD or DVD, do the following: 1. Press the Eject/Load button on the DVD drive to open the tray. 2. With the tray fully extended, insert the CD or DVD into the tray. Some DVD drives have a snap hub in the center of the tray. If your drive has a snap hub, support the tray with one hand and then push on the center of the CD or DVD until it snaps into place. 3.
Your computer might come with the single-touch feature or multi-touch feature depending on your model. If the single-touch feature or the multi-touch feature is available on your computer, you can tap the touch screen once with your finger to make a single click. To make a double-click, tap twice without pausing. To make a right-click, tap the touch screen once, and then hold your finger on the touch screen until a round circle is displayed. Then, lift your finger off the touch screen.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Register your computer with Lenovo When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, do one of the following: • Go to http://www.lenovo.
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
You do not have to set any passwords to use your computer. However, using passwords improves computing security. Windows passwords Depending on your version of the Windows operating system, you can use passwords for a variety of features, including controlling login access, access to shared resources, network access, and individual user settings. For more information, see “Help and Support” on page 75.
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Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Attention: To prevent possible damage to your computer, do not remove the computer cover and install or replace internal parts by yourself. See Chapter 11 “Getting information, help, and service” on page 75 for more information about help, service, and technical assistance for Lenovo products.
4. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 5. Remove the screw that secures the system stand hinge cover, and then lift the system stand hinge cover up and remove it from the computer. Figure 6. Removing the system stand hinge cover 6.
Figure 8. Reinstalling the screw to secure the system stand hinge cover to the computer Removing and reinstalling the system stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the system stand. To remove and reinstall the system stand, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
6. Remove the two screws that secure the system stand, and then lift the system stand up and remove it from the computer. Figure 9. Removing the system stand 7. To reinstall the system stand, align the two screw holes with the corresponding holes in the chassis, and then install the two screws to secure the system stand to the computer. Figure 10. Reinstalling the system stand 8. Reinstall the system stand hinge cover. See “Removing and reinstalling the system stand hinge cover” on page 27.
Removing and reinstalling the foot stands Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Note: When a wall mount is used, foot stands can be removed and reinstalled for your preference. This section provides instructions on how to remove and reinstall the foot stands. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the foot stands.
Figure 12. Removing each foot stand from the computer 7. To reinstall the foot stands, place each foot stand on the computer so that the screw hole aligns with the corresponding hole in the computer, and then reinstall the screw to secure each foot stand to the computer. Figure 13. Reinstalling each foot stand to the computer 8. Reinstall the rubber piece on each foot stand.
Figure 14. Reinstalling the rubber piece on each foot stand Replacing the USB keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the USB keyboard or mouse. To replace the USB keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2.
3. Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators. Figure 16. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connectors on the computer. See “Replacing the wireless mouse” on page 34. 5. Close the compartment cover. The keyboard is ready for use.
1. Open the mouse battery-compartment cover. 2. Remove the USB dongle from the mouse. 3. Connect the USB dongle to any USB connector on the computer. 4. Insert two AAA batteries into the mouse according to the polarity indicators. 5. Close the mouse battery-compartment cover and slide it forward until it clicks into place. 6. Slide the power switch on the mouse to the On position and the LED (light-emitting diode) is on. Notes: • The green LED indicates that the mouse is ready for use.
Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://support.lenovo.com. Installation instructions are provided in readme files with the device-driver files.
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo.
Creating recovery media This section provides instructions on how to create recovery media on different operating systems. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.
2. Open your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 42. 4. Do one of the following: • To rescue files from your hard disk drive, click Rescue files and follow the instructions on the screen.
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window opens, release the F12 key. 3. In the Startup Device Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.
• If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver. Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 51 for more information.
device sequence in the Setup Utility program. See “Selecting a startup device” on page 47 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, see Chapter 7 “Using the Setup Utility program” on page 45. It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.
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Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program is not case sensitive • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in.
• Select ATA Drive Setup to enable or disable a SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 47. Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
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Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://support.lenovo.com. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go. b.
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
can contain applications, device drivers, BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the operating system to determine what updates are available for your computer.
CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth.
Cleaning a liquid crystal display (LCD) surface To clean an LCD surface, do the following: 1. Gently wipe the display surface with a dry, soft lint-free cloth. 2. If you see any stain, grease, or finger marks, wipe the display surface with a lightly damp cloth and a little mild detergent. 3. Wring out as much of the liquid as you can. 4. Wipe the display surface again. Do not let any liquid drip into the computer. 5. Before using the display, ensure that the display screen is dry.
1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. Your operating system also might have a backup program that you can use. Lenovo provides the Rescue and Recovery program to help you back up and restore data. See “Performing backup and recovery operations” on page 38 for more information. 2. Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 3. Turn off the computer and all attached devices.
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Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 75 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom The wireless keyboard or mouse does not work. Action Verify that: • The computer is turned on. • The battery or batteries installed in the wireless keyboard or mouse are in good condition. • The wireless configurations are all set correctly. You might need to refer to the documentation that come with the wireless keyboard or mouse, or refer to your Windows Help and Support information system for wireless related instructions.
7. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a virus, remove the virus. 8. If none of these actions solve the problem, seek technical assistance. See Chapter 11 “Getting information, help, and service” on page 75 for more information. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
• If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical outlet. • If your external speakers have a volume control, verify that the volume control is not set too low. • Double-click the speaker icon in the Windows notification area. A master volume-control window opens.
• If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 74 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 75.
DVD problems Select your symptom from the following list: • “Black screen instead of DVD video” on page 62 • “DVD movie will not play” on page 62 • “No audio or intermittent audio while playing DVD movie” on page 62 • “Playback is very slow or choppy” on page 62 • “Invalid disc or no disc found message” on page 63 Black screen instead of DVD video Symptom: Black screen instead of DVD video Actions: • Restart the DVD player program.
Actions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is set to less than 1152 x 864. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 74 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 75.
• Verify that the keyboard cable is securely connected to the correct connector on the computer. • If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working, these buttons might have been disabled or have not been assigned to a function. Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons.
Action: The following could cause the fingerprint reader not to operate properly: • Not enrolling your fingerprint correctly. • Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your nail or anything hard. • Using or touching the reader with a dirty finger. • The surface of your finger is very different from when you enrolled your fingerprint. The wireless keyboard does not work Symptom: The wireless keyboard does not work.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 74 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 75. The monitor works when you turn on the computer, but goes blank when you start some application programs Symptom: The monitor works when you turn on the computer, but goes blank when you start some application programs.
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. If these actions do not correct the problem, your monitor might need service. See Chapter 11 “Getting information, help, and service” on page 75 for details. Networking problems The following are the most common networking problems.
1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen.
Actions: • Ensure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file. • Ensure that your computer is within range of a wireless access point. • Ensure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows notification area. • Check Network Name (SSID), and your encryption information.
• If the option is an adapter, you have provided enough hardware resources for the adapter to function correctly. See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 74 for instructions).
1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open the Windows Explorer and click Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK. • Procedure 2 1. Open Control Panel. 2. Click Programs. 3. Click Turn Windows features on or off. 4. A list of optional Windows components is displayed.
4. Click the Tools tab. 5. Click Optimize. 6. Click Optimize again to start a disk-defragmentation process. Printer problems Printer is supported by some certain computer models. Symptom: The printer does not work. Actions: Verify that: 1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1.
• “When using a sort feature, dates do not sort in the correct order” on page 73 • “Software does not work as expected” on page 73 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order. Action: Some software developed before the year 2000 used only the last two digits of a year to sort dates, always assuming the first two digits were 19. Consequently, these programs sort dates out of order.
• Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the USB device has its own On/Off switch, make sure it is in the On position. • If the USB device has an Online switch, make sure it is in the Online position. • If the USB device is a printer, make sure paper is loaded correctly.
Chapter 11. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
These items are not covered by the warranty: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for informat
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Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 3396, 3397, 3398, 3399, 3414, 3415, 3416, 3417, 3418, 3419, 3423, and 3426.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For additional regulatory information, refer to the Regulatory Notice shipped with your computer.
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Appendix C. WEEE and recycling information Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
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Appendix F. İthalatçı – İmalatçı / Üretici Firma Bilgileri ve Diğer Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi ve telefonu şöyledir: Üner Plaza. Eski Üsküdar Yolu. Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı, Kadıköy, İstanbul, Türkiye Tel: 90 216 570 01 00 Faks: 90 216 577 01 00 2.
Ürün bir uzmanın yapması gereken periodik bakımı içermez. 9. Bağlantı ve montaja ilişkin bilgiler: Aksamınızı çalışır hale getirebilmeniz için gerekli bağlantı ve montaj bilgileri bu kılavuzda yer almaktadır. Kuruluş işlemini kendiniz yapmak istemiyorsanız satıcınızdan ya da bir Servis İstasyonu’ndan ücret karşılığı destek alabilirsiniz. 10. Bakanlıkça tespit ve ilan edilen kullanım ömrü: Bakanlıkça tespit ve ilan edilen kullanım ömrü 7 yıldır. 11.
Appendix G. Servis İstasyonları ve Yedek Parça Malzemelerinin Temin Edileceği Adresler Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetinden yararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Yedek parça malzemelerini de bu merkezlerden temin edebilirsiniz.
DİYARBAKIR Metro Bilgisayar Eğitim Tic. ve San.Ltd. Şti. Adresi: Ali Emiri 5. Sokak, Kaçmaz Apartmanı, No:4/1 Diyarbakır Posta kodu: 21100 Web Adresi: http://www.metrobilgisayar.com.tr/ Telefon: 412 223 94 36 Faks no: 422 224 55 07 İSTANBUL Bdh Bilişim Destek Hizmetleri San.Ve Tic.Aş. Gülbahar Mah. Avni Dilligil Sk. Çelik iş merkezi No:2 Mecidiyeköy - Şişli/ İstanbul Telefon: 0212 217 85 87 Fax: 0212 320 81 37 Web: http://www.bdh.com.tr Bilgi Birikim Sistemleri Elktr. ve Bilg. Endüstrisi Müh. Hiz. Ltd. Sti.
Peritus Bilgisayar Sist. Dış Tic.San.Ltd.Şti. Adresi: Ziverbey Eğitim Mahallesi, Poyraz Sokak, Sadıkoğlu İş Merkezi 1, D: 15 Ziverbey Kadıköy İstanbul Posta kodu: 81040 Web Adresi: http://www.pbs.biz.tr/ Telefon: 216 345 08 00 Faks no: 216 349 09 92 Seri Bilgi Teknolojileri LTD ŞTI. Alemdağ Cad. Masaldan İş Merkezi G Blok Kat: 2 Çamlıca/İstanbul Telefon: 444 0 426 İZMİR Adapa Bilgi Sistemleri Tur.San. Ve Tic.A.Ş. Adres: Ankara Asfaltı No:26/3 Rod-Kar 2 İş Mer.
ŞANLIURFA Bdh Bilişim Destek Hizmetleri San.Ve Tic. Sarayönü Cad. Kızılay işhanı Zemin kat No: Z-8 Telefon: 0414 215 05 52 Fax: 0212 320 81 37 Web: http://www.bdh.com.tr Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay işhanı, Kat: 1-2 Şanlıurfa Web Adresi: http://www.bilban.com.
Index A a rescue medium, creating and using Administrator, password 46 audio subsystem 1 40 removing 31 front connectors, controls, indicators 8 G B backup and recovery operations basic troubleshooting 57 38 C getting help 75 information 75 service 75 H cable lock, security 24 changing password 46 startup device sequence 47 cleaning an optical mouse 53 connector 9–10 connectors rear 10 connectors, controls, indicators front 8 considerations, passwords 45 creating and using a rescue medium 40 creati
P password Administrator 46 considerations 45 Power-On Password 46 setting, changing, deleting 46 passwords, using 45 physical specifications 4 power features 2 power-on self-test (POST) 49 Power-On, Password 46 programs, updating system 49 purchasing additional services 77 45 T R rear connectors 10 recovering software 37 recovery operations, backup and 38 problems, solving 42 recovery media, creating and using 37 removing the foot stands 31 removing the system stand hinge cover 27 Rescue and Recovery 37
