Personal Computer User's Guide

Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour
computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:
Thebatteriesareproperlyinstalled.
Thebatteriesstillretaintheircurrent.
ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.
Thetransceiverisfullyinstalled.
Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
Monitorproblems
Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,
width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.
Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.
Selectyoursymptomfromthefollowinglist:
“Wrongcharactersappearonthescreen”onpage99
“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage99
“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage99
“Theimageappearstobeickering”onpage100
“Theimageisdiscolored”onpage100
Wrongcharactersappearonthescreen
Symptom:Wrongcharactersappearonthescreen.
Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice”on
page111
.
Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.
Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108
forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111
.
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.
Actions:
Chapter10.Troubleshootinganddiagnostics99