Computer Hardware User Manual

Chapter5.Diagnosticprograms

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan

alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.You

canusethepreinstalledLenovoThinkVantageToolboxprogramtodiagnosecomputerproblems,ifyour

computerisrunningtheMicrosoft

Windows

operatingsystem.

Notes:

1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.

See“PC-DoctorforDOS”onpage39fordetailedinformation.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint

theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical

supportrepresentative.

LenovoThinkVantageToolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,

diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget

moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage

Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update

systemdrivers,andviewsysteminformation.

•ToruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All

Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructions

onthescreen.

•ToruntheLenovoThinkVantageToolboxprogramontheWindowsVistaoperatingsystem,clickStart➙

AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox.Followtheinstructionsonthescreen.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageToolbox

helpsystem.

PC-DoctorforDOS

YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom

http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe

Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe

Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic

discthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:

http://www.lenovo.com/support

2.UseanydiscburningsoftwaretocreateadiagnosticdiscwiththeISOimage.