ThinkCentre User Guide Machine Types: 3656, 7061, 7090, 9353, 9421, 9485, 9623, 9625, 9705, 9795, 9935, 9946, and 9953
ThinkCentre User Guide
Note Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and “Notices,” on page 77. Second Edition (December 2009) © Copyright Lenovo 2008, 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . 4 Software overview . . . . . . . . . . . . 5 Software provided with your Windows operating system . . . . . . . . . . . . . . . 5 Antivirus software . . . . . . . . . . . 7 Locations . . . . . . . . . . . . . . .
Using the documentation and diagnostic programs . . . . . . . . . . . Calling for service . . . . . . . . Using other services . . . . . . . Purchasing additional services . . . . . . . . . . . . . . . . 75 75 76 76 Appendix. Notices . . . . . . . . . . 77 iv User Guide Television output notice . Trademarks . . . . . . . . . . . . . . . . . . . . . . 78 . 78 Index . . . . . . . . . . . . . . .
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
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Chapter 1. Product overview This chapter provides an introduction to the features and options that are available for your computer. You can expand the capabilities of your computer by adding memory modules, drives, or PCI cards. When installing or replacing an option, use these instructions along with the instructions that come with the option. Important: Before you install or replace any option, be sure to read and understand the “Important safety information” first.
v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.
Security features v Cover presence switch (also called intrusion switch) (some models) v Diskette and hard disk drive I/O control v Keyboard with fingerprint reader (some models) v Startup sequence control v v v v v Startup without diskette drive, keyboard, or mouse Serial port and parallel port I/O control Support for the addition of an integrated cable lock (Kensington lock) User and administrator passwords for BIOS access Unattended start mode Preinstalled software Your computer might come with preinst
Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.9 inches) Height: 402 mm (15.8 inches) Depth: 440 mm (17.
Software overview The computer comes with a preinstalled operating system and several preinstalled applications. Software provided with your Windows operating system This section describes the Windows applications provided with your computer. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type.
Power Manager: The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer. By using the Power Manager program, you can adjust your power settings to achieve the best balance between system performance and power saving. Factory Recovery: The Factory Recovery program enables you to restore the contents of the hard disk drive to the factory default settings.
Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 1.
Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1.
Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
10 User Guide Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating components To remove the computer cover, see “Removing the computer cover” on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 2 3 4 5 Heat sink and fan assembly Memory modules Battery PCI Express x16 graphics card slot PCI card (installed in some models) 6 PCI card slot 7 PCI Express x1 card slot 8 Cover presence (Intrusion) switch 9 Rear fan assembly 10 Power supply assembly Chapter 1.
Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4.
the cables to the drive installed. Refer to the appropriate section in Chapter 2, “Installing or replacing hardware,” on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5.
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Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove. Figure 6. Removing the computer cover Chapter 2.
Removing and reinstalling the front bezel This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3.
To install or replace a PCI card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3. At the rear of the computer, press the release button 1 to open the PCI card latch 2 and remove the slot cover. Figure 8. Opening the PCI card latch 4.
b. If the PCI card is secured in place by a retaining latch 1 , press the retaining latch to release the PCI card from the latch. Then, grasp the PCI card by the edges and carefully pull it out of the slot. 5. Remove the PCI card from its static-protective package. 6. Install the new PCI card into the appropriate PCI card slot on the system board. Then, pivot the PCI card latch to the closed position to secure the PCI cards. Figure 9. Closing the PCI card latch 7.
Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 11. Removing the memory module 6. Position the memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 12.
This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost.
What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 45. Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.
assemblies are voltage specific, and some power supply assemblies have a voltage-selection switch. If your computer has a voltage-selection switch, ensure that you set the voltage-selection switch of the new power supply assembly to match the voltage available at your electrical outlet. If necessary, use a ballpoint pen to slide the voltage-selection switch to a different position. v If the voltage supply range in your local country or region is 100–127 V AC, set the voltage-selection switch to 115 V.
5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. 6. Pivot the handle 1 to release the heat sink and fan assembly clamp and then disengage the clamp from the plastic retention bracket. Figure 16. Removing the heat sink and fan assembly Note: You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. 7. Lift the failing heat sink and fan assembly off the system board.
8. Position the new heat sink and fan assembly on the microprocessor socket and then position the clamp on the plastic retention bracket. Pivot the handle 1 to clamp the heat sink and fan assembly to the plastic retention bracket. Figure 17. Replacing the heat sink and fan assembly 9. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. 10. Go to “Completing the parts replacement” on page 45.
3. Locate the primary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5. Press the blue release tab 1 down, slide the hard disk drive cage 2 back, and pivot it outward. Figure 18. Removing the primary hard disk drive 6. Remove the hard disk drive cage from the chassis by simply sliding it outward. 7. Pull on the blue handle 3 to release and remove the hard disk drive from the drive cage. 8.
9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 19. Installing the primary hard disk drive into the bracket 10. Slide the new hard disk drive into the drive cage until it snaps into position. Chapter 2.
11. Align the drive cage pivot pin with the slot 1 in the upper drive cage and slide the hard disk drive cage into the chassis. 12. Connect the signal and power cables to the rear of the new hard disk drive. 13. Press down on the metal latch 2 , pivot the drive cage into place, and then slide it forward until it snaps into position. Note: There are two arrows, one on the upper drive cage and one on the hard disk drive cage. The arrows are aligned when the hard disk drive is in the proper position.
To replace the secondary hard disk drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3. Locate the secondary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5.
9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 22.
10. Slide the new hard disk drive into the hard disk drive cage until it snaps into position. 11. Install the hard disk drive cage into the chassis until it snaps into position underneath the metal tab. Make sure that the hard disk drive cage is secured in the chassis. Figure 23. Installing the secondary hard disk drive and drive cage 12. Connect the signal and power cables to the rear of the new hard disk drive. 13. Go to “Completing the parts replacement” on page 45.
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3. Disconnect the signal and power cables from the rear of the optical drive. 4. Press the blue release button and remove the optical drive out of the front of the computer.
What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 45. Replacing the diskette drive or card reader Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.
5. Press the release button and slide the diskette drive or card reader out of the front of the computer. Figure 26. Removing the diskette drive or card reader 6. Remove the retainer bracket from the failing diskette drive or card reader and install it on a new diskette drive or card reader. Figure 27. Retainer bracket for diskette drive or card reader 7. Slide the new diskette drive or card reader into the drive bay until it snaps into position. 8.
Replacing the front fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly. To replace the front fan assembly: 1.
7. Pull on the tips of the rubber mounts until the fan assembly is in place. Figure 29. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. 9. Go to “Completing the parts replacement” on page 45. What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 45.
To replace the rear fan assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3. Locate the rear fan assembly. See “Locating components” on page 11. 4. Disconnect the rear fan assembly cable from the system fan connector on the system board.
7. Pull on the tips of the rubber mounts until the rear fan assembly is in place. Figure 31. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. 9. Go to “Completing the parts replacement” on page 45. What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 45.
To replace the front audio and USB assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 18. 4. Disconnect the front audio and USB assembly cables from the system board.
Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker. To replace the internal speaker: 1.
6. Position a new internal speaker into the metal clips and push downward on the internal speaker until it snaps into position. Figure 34. Installing a new internal speaker 7. Connect the speaker cable to the system board. See “Locating parts on the system board” on page 12. 8. Go to “Completing the parts replacement” on page 45. What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 45.
Note: Your keyboard might be connected to a PS/2 keyboard connector 1 or a USB connector 2 . Depending on where your keyboard is connected, see “Locating connectors on the rear of your computer” on page 9 or “Locating connectors on the front of your computer” on page 8. Figure 35. Keyboard connectors 3. Disconnect the failing keyboard cable from the computer. 4. Connect a new keyboard to the appropriate connector on the computer. 5. Go to “Completing the parts replacement” on page 45.
Replacing the mouse Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1. Remove all media from the drives and turn off all attached devices and the computer.
2. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails. Then push the computer cover closed until it snaps into position. Figure 37. Reinstalling the computer cover 3. If the computer cover is secured with thumbscrews, install them. 4. If a cover lock is installed, lock the cover. 5. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 9. 6.
Make sure that any security cables you installed do not interfere with other computer cables. Integrated cable lock An integrated cable lock (sometimes referred to as the Kensington lock) can be used to secure your computer to a desk, a table, or other non-permanent fixture. The cable lock attaches to a security slot at the rear of your computer and is operated with a key. See Figure 38. The cable lock also locks the buttons used to open the computer cover.
Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 39. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password to unlock the keyboard for normal use. Refer to Chapter 4, “Using the Setup Utility,” on page 59 for more information.
4. Reinstall the computer cover and connect the power cord. See “Completing the parts replacement” on page 45. 5. Restart the computer, leave it on for approximately 10 seconds. Turn off the computer by holding the power switch for approximately five seconds. 6. Repeat step 1 and step 2. 7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1 and pin 2). 8. Reinstall the computer cover and connect the power cord. See “Completing the parts replacement” on page 45. Chapter 2.
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Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo.
v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start → All Programs → ThinkVantage → Create Recovery Media. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.
Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings.
4. Follow the instructions on the screen. v To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click Launch advanced Rescue and Recovery. 3. Click the Restore your system from a backup icon. 4.
3. When you hear beeps or see a logo screen, release the F11 key. 4. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 58. 5. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen.
4. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Create Recovery Media. The Create Rescue and Recovery Media window opens.
Creating a recovery repair diskette This section provides instructions on how to create a recovery repair diskette. To create a recovery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. After the recovery repair diskette is created, take out the diskette from the diskette drive and label it Recovery Repair Diskette.
4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver.
Chapter 4. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
Password considerations A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised.
To set the SATA 1, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. From the Setup Utility program menu, select Devices → SATA Drives Setup → SATA 1 and press Enter. 3. Select 32 Bit Data Transfer. 4. Select the desired settings and press Enter. 5. Return to the Setup Utility program menu and select Exit → Save Changes and Exit. Note: If you do not want to save the settings, select Discard Changes or Discard Changes and Exit.
Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. Select Startup and read the information displayed on the right side of the screen. 3. Select the devices for the Primary Boot Sequence, the Automatic Boot Sequence, and the Error Boot Sequence. 4. From the Setup Utility menu, select Exit → Save Changes and Exit.
Chapter 5. Updating system programs This chapter contains information about updating the POST/BIOS and how to recover from a POST/BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. They include the power-on self-test (POST), the basic Input/Output system (BIOS) code, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
6. When prompted to change the machine type/model, press Y. 7. Type in the seven character machine type/model of your computer and then press Enter. 8. Follow the instructions on the screen to complete the update. Updating (flashing) the BIOS from your operating system Note: The Web page content (including the links referenced in the following procedure) is subject to change because of the constant improvements made to the Web site. 1. Go to http://www.lenovo.com/support. 2.
10. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, and the system will automatically turn off. Immediately remove the disc from the optical drive before the computer completely turns off or remove the diskette from the diskette drive. 11. Repeat steps 2 through 5. 12. Move the jumper back to the standard position (pin 1 and pin 2). 13.
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Chapter 6. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 7, “Getting information, help, and service,” on page 73 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The USB Keyboard does not work. Verify that: v The computer is turned on. v The keyboard is securely connected to a USB connector on the front or rear of the computer. v No keys are stuck. The mouse does not work. The computer does not respond to the mouse. Verify that: v The computer is turned on. v The mouse is securely connected to the mouse connector on the computer. v The mouse is clean. Refer to “Cleaning the mouse” on page 70 for further information.
To run the Lenovo ThinkVantage Toolbox program, click Start → All Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics. Follow the instructions on the screen. For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the Lenovo ThinkVantage Toolbox help system. Lenovo System Toolbox Note: The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo.
PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem.
3. Turn the mouse upside down to look at the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab. b. If there is debris in the lens, gently blow the debris away from the area. 4. Check the surface on which you are using the mouse. If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position. 5. Reconnect the mouse cable to the computer. 6.
6. Blow air carefully into the ball cage 4 to dislodge dust and lint. 7. Look for a buildup of dirt on the plastic rollers 3 inside the ball cage. This buildup usually appears as a stripe running across the middle of the rollers. 8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl (rubbing) alcohol. Turn the rollers with your finger and continue swabbing them until all the dirt is removed. Be sure the rollers are still centered in their channels after you clean them. 9.
Chapter 7. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources This section describes how to access useful resources relating to your computing needs. Online Books folder Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.
ThinkVantage Productivity Center Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo. The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easy and secure.
v Purchase upgrades and extended hardware repair services. v Download the latest device drivers and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Limited Warranty. v Access troubleshooting and support information for your computer model and other supported products. v Find the service and support phone number for your country or region. v Find a Service Provider located near you.
Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service. For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the safety and warranty information provided with your computer. Note: Phone numbers are subject to change without notice.
Appendix. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Television output notice The following notice applies to models that have the factory-installed television-output feature.
Index A E administrator, password 60 antivirus software 7 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 enabling, disabling device 60 environment, operating 4 Ethernet 2 Ethernet connector 10 exiting, Setup Utility 62 expansion PCI cards 2 external options, installing 15 B backup and recovery operations 53 basic troubleshooting 67 battery, replacing 23 BIOS, updating (flashing) 63, 64 Boot-block recovery 64 F failure, recovering from POST/BIOS 64 features 1 flashing the BIOS
K power (continued) features 2 power supply assembly, replacing 24 power-on self-test (POST) 63 Productivity Center, ThinkVantage 74 programs, updating system 63 protection, password 48 purchasing additional services 76 keyboard connector 10 keyboard, replacing 43 L Lenovo System Toolbox 69 Lenovo ThinkVantage Toolbox 68 Lenovo ThinkVantage Tools 73 Lenovo Welcome 5, 74 locating components 11 R M media, creating and using recovery media media, creating and using rescue 55 memory module installing, repl
software overview 5 solving recovery problems 58 starting the Setup Utility program 59 startup device 61 sequence, changing 62 temporary, selecting 61 static-sensitive devices, handling 15 system management 2 programs 63 system board connectors 12 identifying parts 12 location 12 memory module 21 T television output notice 78 temporary startup device 61 ThinkVantage Productivity Center trademarks 78 troubleshooting, basic 67 troubleshooting, diagnostics 67 74 U updating (flashing) the BIOS 63 system prog
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Part Number: 89Y0418 Printed in USA (1P) P/N: 89Y0418
