ThinkCentre User Guide Machine Types: 3026, 3039, 3137, 3149, 3245, 3269, 3319, 3394, 3491, 3627, 3699, 3878, 4972, 5132, 5261, 5297, 5391, 5472, 5485, 5536, 5548, 5567, 5864, and 6213
ThinkCentre User Guide Machine Types: 3026, 3039, 3137, 3149, 3245, 3269, 3319, 3394, 3491, 3627, 3699, 3878, 4972, 5132, 5261, 5297, 5391, 5472, 5485, 5536, 5548, 5567, 5864, and 6213
Note Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 55. First Edition (October 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Important safety information . . . . . vii . . . . . . . 1 3 4 4 6 6 6 Using recovery media . . . . . . . Performing backup and recovery operations Performing a backup operation . . . Performing a recovery operation . . . Using the Rescue and Recovery workspace Creating and using a rescue medium . . . Creating a rescue medium . . . . . Using a rescue medium . . . . . . Installing or reinstalling device drivers . . Solving recovery problems . . . . . . . . . . 6 Chapter 4.
Online Books folder . . . . . . . . . Lenovo ThinkVantage Tools . . . . . . ThinkVantage Productivity Center . . . Lenovo Welcome . . . . . . . . . . Access Help . . . . . . . . . . . . Safety and Warranty. . . . . . . . . Lenovo Web site (http://www.lenovo.com) Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . . vi ThinkCentre User Guide . . . . . . . . . . . . . . . . 51 51 51 52 52 52 52 53 Calling for service. . . . . . . . . . . .
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
viii ThinkCentre User Guide
Chapter 1. Product overview This chapter describes the computer features, specifications, preinstalled software programs, and part and connector locations. Features This section provides information about the computer features. System information The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4 “Using the Setup Utility” on page 41.
• Ability to store power-on self-test (POST) hardware test results • Automatic power-on startup • Desktop Management Interface (DMI) • Intel Active Management Technology (AMT) (available on some models) • Intel Matrix Storage Manager • Preboot Execution Environment (PXE) • Secure Managed Client (SMC) (some models) • System Management (SM) Basic Input/Output System (BIOS) and SM software • Wake on LAN • Wake on Ring • Windows Management Instrumentation (WMI) Input/Output (I/O) features • 9-pin serial port (o
• Power-on password (POP) and Administrator Password for BIOS access • Startup sequence control • Startup without keyboard or mouse • Support for an integrated cable lock (Kensington lock) • Trusted Platform Module (TPM) Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely. For more information, see “Software overview” on page 4.
Dimensions Width: 317 mm (12.48 inches) Height: 99 mm (3.9 inches) Depth: 355 mm (13.98 inches) Weight Maximum configuration as shipped: 7.5 kg (16.53 lbs) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C to 60°C (-40°F to 140°F) Non-operating: -10°C to 60°C (14°F to 140°F) (without package) • Humidity: Operating: 20% to 80% (non-condensing) Non-operating: 20% to 90% (non-condensing) • Altitude: Operating: -50 to 10 000 ft (-15.
Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo. ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer. Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See “Lenovo ThinkVantage Toolbox” on page 48 for detailed information. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive.
Locating connectors on the rear of your computer Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. 8 7 8 7 6 5 4 3 6 5 4 3 Figure 2.
Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
1 Hard disk drive (installed in some models) 5 Optical drive 2 Heat sink 6 Memory module 3 Internal speaker (installed in some models) 7 Power supply assembly 4 System fan assembly Locating parts on the system board Figure 4 “System board part locations” on page 9 shows the locations of the parts on the system board. Figure 4.
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Your computer comes with the following factory-installed drives: • A 3.5-inch hard disk drive in bay 1 (installed in some models) • An optical drive in bay 2 Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open the computer cover.
Notes: a. Make sure you note the locations of any cables that you disconnect from the drives or the system board. b. Make sure the hard disk drive assembly is in the latched down position before closing the computer cover to prevent damage to the hard disk drive. Figure 7.
5. Remove any parts that might prevent access to the memory slots. 6. Open the retaining clips. Figure 8. Opening the retaining clips If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 9. Removing a memory module 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board.
Figure 10. Installing a memory module What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 32. Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
Figure 11. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5. Remove the new PCI card from its static-protective package. 6.
Figure 12. Installing the PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 32. Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
Figure 13. Removing the old battery 5. Install a new battery. Figure 14. Installing a new battery 6. Close the computer cover and connect the cables. See “Completing the parts replacement” on page 32. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 7. Turn on the computer and all attached devices. 8. Use the Setup Utility program to set the date, time, and any passwords.
5. Push the release button 1 of the hard disk drive bracket as shown and then lift the hard disk drive bracket up from the heat sink. Figure 15. Removing the hard disk drive 6. Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis. 7. Flex the sides of the bracket to remove the hard disk drive from the bracket. 8.
10. Insert the two retaining clips 1 of the hard disk drive bracket into the corresponding holes in the chassis, and then pivot the hard disk drive and bracket downwards until the hard disk drive bracket snaps into position. Figure 17. Installing the hard disk drive 11. Go to “Completing the parts replacement” on page 32.
Figure 18. Removing the old optical drive 6. Install the optical drive retainer on the side of the new optical drive. Figure 19. Installing the optical drive retainer 7. Slide the new optical drive into the drive bay until it snaps into position. Chapter 2.
Figure 20. Installing a new optical drive 8. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 32.
8 7 6 5 4 3 Figure 21. Removing the retaining screws for the power supply assembly 4. Open the computer cover. See “Opening the computer cover” on page 12. 5. Pivot the optical drive bay assembly upward to gain access to the power supply assembly. See “Accessing the system board components and drives” on page 12. 6. Disconnect the power supply assembly cables from all drives and from the power connectors 1 and 2 on the system board.
7. Release the power supply assembly cables from the cable clips and ties in the chassis. 8. Slide the power supply assembly to the front of the computer and then lift it out of the chassis. Figure 23. Removing the power supply assembly 9. Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly align with those in the chassis. 10. Install and tighten the four screws to secure the power supply assembly. Note: Use only the screws provided by Lenovo.
CAUTION: The heat sink might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover. To replace the heat sink, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See “Opening the computer cover” on page 12. 3. Pivot the optical drive bay assembly upward. See “Accessing the system board components and drives” on page 12. 4.
Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1.
10. Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board. See “Locating parts on the system board” on page 9. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 32.
Figure 27. Removing the system fan 8. Align the four tabs on the bottom of the new system fan with the corresponding holes in the chassis, and push the new system fan straight down until it snaps into position. 9. Connect the system fan cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 9. 10.
1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See “Opening the computer cover” on page 12. 3. Remove the front bezel by releasing the three plastic tabs and pivoting the front bezel outward. Figure 28. Removing the front bezel 4. Pivot the optical drive bay assembly upward to gain access to the internal speaker. See “Accessing the system board components and drives” on page 12. 5. Locate the internal speaker.
Figure 29. Removing the internal speaker 8. Remove the attached thermal sensor cable from the old internal speaker and install it on the new internal speaker. 9. Insert the two tabs 2 on the bottom of the new internal speaker into the corresponding holes in the chassis, and push the speaker straight down until the other two tabs 1 snap into position.
Figure 30. Installing the new internal speaker 10. Reconnect the internal speaker cable and the thermal sensor cable to the system board. See “Locating parts on the system board” on page 9. 11. To reinstall the front bezel, align the three tabs on the front bezel with the corresponding holes in the chassis and pivot the front bezel inwards until it snaps into position. What to do next: • To work with another piece of hardware, go to the appropriate section.
4. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors on the front of your computer” on page 6 or “Locating connectors on the rear of your computer” on page 7. Figure 31. Connecting a new keyboard or mouse What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 32. Cable routing 4. Lower the optical drive bay assembly. 5. Close the computer cover. 6. If there is an integrated cable lock available, lock the computer. 7. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 7. 8. To update your configuration, see Chapter 4 “Using the Setup Utility” on page 41. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU).
8 7 6 5 4 3 Figure 33. Integrated cable lock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password. The computer cannot be used until a valid password is typed in. Refer to Chapter 4 “Using the Setup Utility” on page 41 for more information.
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
Using recovery media This section provides instructions on how to use recovery media on different operating systems. On the Windows 7 operating system and the Windows Vista operating system, you can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. • To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Rescue and Recovery. The Rescue and Recovery program opens. 2.
• Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact.
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of the rescue medium you want to create.
2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: • In the device subfolder, look for a SETUP.exe file.
Chapter 4. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings.
2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select ATA Drive Setup to enable or disable an internal or external SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save and exit the Setup Utility program. See “Exiting from the Setup Utility program” on page 43.
44 ThinkCentre User Guide
Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Chapter 6. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 7 “Getting information, help, and service” on page 51 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom The operating system does not start. Action Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 43. Note: For SMC computers, you might receive the error message “No operating system found. Press F1 to repeat boot sequence.
PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace, do the following: 1. Turn off the computer. 2. Repeatedly press and release the F11 key when turning on the computer.
Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operating system, you need to restart the computer to access the diagnostic program. 3. Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key. 4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process.
Chapter 7. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Online Books folder Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.
• Product Recovery • Rescue and Recovery • System Update Note: The ThinkVantage Productivity Center program is only available on computers that have an internal hard disk drive, a preinstalled Windows Vista operating system, and preinstalled software programs from Lenovo. To access the ThinkVantage Productivity Center program, click Start ➙ All Programs ➙ ThinkVantage ➙ Productivity Center.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Help and service This section contains information about obtaining help and service. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 6 “Troubleshooting and diagnostics” on page 47.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A a rescue medium, creating and using Administrator, password 42 antivirus software 6 audio line-in connector 7 audio line-out connector 7 audio subsystem 1 38 environment, operating 4 Ethernet 1 Ethernet connector 8 exiting, Setup Utility 43 expansion 2 external options, installing 11 36 F failure, recovering from POST/BIOS 46 features 1 flashing the BIOS 45 folder, books online 51 front audio and USB assembly, replacing front connectors 6 C cable lock, security 33 cables, connecting 32 changing
internal speaker, replacing 28 power supply assembly, replacing 22 power-on self-test (POST) 45 Power-On, Password 42 productivity center, ThinkVantage 51 programs, updating system 45 protection, password 34 purchasing additional services 54 K keyboard connector keyboard, replacing 8 31 L R Lenovo ThinkVantage Toolbox 48 Lenovo ThinkVantage Tools 51 Lenovo Web site 52 Lenovo Welcome 5, 52 locating components 8 M media, creating and using recovery media memory module installing, replacing 13 system b
starting the Setup Utility program startup device 43 sequence, changing 43 temporary, selecting 43 static-sensitive devices, handling system management 1 programs 45 system board components, accessing 12 connectors 9 locating parts 9 locations 9 memory module 13 system fan, replacing 27 41 11 T television output notice 56 temporary startup device 43 the BIOS, updating (flashing) 45–46 ThinkVantage productivity center 51 trademarks 56 troubleshooting, basic 47 troubleshooting, diagnostics 47 U updating (
60 ThinkCentre User Guide
Part Number: 71Y7175 Printed in USA (1P) P/N: 71Y7175 *71Y7175*
