Hardware Maintenance Manual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage29

•“UsingtheWindowsrecoveryprogramsontheWindows8.1operatingsystem”onpage30

•“Passwords”onpage32

•“Powermanagement”onpage34

•“Symptom-to-FRUindex”onpage35

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome

available,theywillbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet

Whenthemainstoragedeviceisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew

drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthetablet.OrdertheRecovery

DiscSetandthedriveatthesametimesothatthecustomercanrestorethetablettothefactorydefault

settingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationaboutwhichdiscsto

order,goto:

http://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore

thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonalﬁlesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou

use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

1.ConnectanexternalCD/DVDdrive.

2.MaketheCD/DVDdrivetheﬁrststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.OpentheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

3.InsertthebootablerecoverydiscintotheCD/DVDdrive.

4.StartthecomputerfromtheexternalCD/DVDdrive.

5.Whenpromoted,selectyourlanguageandclickNext.

6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.

7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.

Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental

RecoveryDisc,itwillbeclearlymarkedassuch.

8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove

theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentoﬁnish

therecovery.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The

computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.