Safety and Warranty Guide ThinkPad Edge E420s
Note Before using this information and the product it supports, be sure to read and understand the following: • “Important safety information” on page iii • “Wireless WAN and LAN regulatory information” on page 19 • Regulatory Notice • Wireless related information in the User Guide The Regulatory Notice and User Guide are available on the Lenovo Support Web site. To obtain a PDF version of them, go to http://www.lenovo.
Contents Important safety information . . . . . Conditions that require immediate action . . Safety guidelines . . . . . . . . . . Danger: Hazardous moving parts statement Caution . . . . . . . . . . . . Batteries . . . . . . . . . . . . Electrical current safety information . . . Modem safety information . . . . . . Products with television tuner options installed Note to CATV system installer . . . . . Example of antenna grounding . . . . Laser compliance statement . . . . . .
Electronic emissions notices . . . . . . . . . . . . . . . . 19 Appendix C. Recycling statements . Japan recycling statements . . . . Taiwan recycling statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 21 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 23 23 24 24 25 26 27 Appendix D. Notices . . . . . . . .
Important safety information Note: Read important safety information first. This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo® Limited Warranty. For more information, refer to your product warranty. Specific terms for your country are available in Appendix A “Warranty information” on page 13.
http://www.lenovo.com/support/phone Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
Danger: Hazardous moving parts statement DANGER Hazardous moving parts. Keep fingers and other body parts away. Caution CAUTION: You must know the voltage of the electrical connection (outlet) where your computer will be connected. If you do not know the voltage, contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located.
Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. This system does not support batteries that are not genuine Lenovo-made or authorized.
Rechargeable battery notice DANGER Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlets. 5. Turn devices ON. To disconnect: 1. Turn everything OFF. 2.
grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.
The following notice applies to all countries and regions: DANGER Outdoor antenna grounding If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges. Lightning For added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system.
Using headphones or earphones If your computer has both a headphone connector and an audio line-out connector, always use the headphone connector for headphones (also called a headset) or earphones. CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.
Chapter 1. Finding information This topic provides information about your product. The information can also be found on the computer, on the Lenovo Web site, and in the box. User Guide This Safety and Warranty Guide includes the minimal required safety statements for shipping the product. Refer to the User Guide for this product to read the comprehensive safety and emissions statements and explanations. The User Guide is available on the Lenovo Support Web site, http://www.lenovo.
Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers. • Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations.
The machine type, model, and serial number are labeled on your computer. Use the following table to record this information. Product name ______________________________________________ Machine type and model ______________________________________________ Serial number (S/N) ______________________________________________ Date of purchase ______________________________________________ You can register your computer by following the instructions at: http://www.lenovo.
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Chapter 2. Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad Notebooks, you will find a wide variety of sources available from Lenovo to assist you. This topic contains information about where to go for additional information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available. The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries.
Country or Region Telephone Number Africa Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888, 0800110756 and +27-11- 3027252 Central Africa: Contact the nearest Lenovo Business Partner Argentina 0800-666-0011 (Spanish) Australia 131-426 (English) Austria 0043-0810-100654 (Warranty service and support) (German) Belgium 02-225-3611 (Warranty service and support) (Dutch and French) Bolivia 0800-10-0189 (Spanish) Brazil Sao Paulo region: (11) 3889-8986 Outside Sao Paulo region: 0800-701-481
Country or Region Telephone Number Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 Finland +358-800-1-4260 (Warranty service and support) (Finnish) France Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty servi
Country or Region Telephone Number Israel Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) Italy +39-800-820094 (Warranty service and support) (Italian) Japan ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 (Japanese and English) The above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer.
Country or Region Telephone Number Romania +4-021-224-4015 RUCIS (Russia and CIS) For Russia: 8 800 100 7888 (Toll free number) For CIS Countries: 0040 31 620 5099 (Payable) (Russian and English) Singapore 800 6011 343 (Local number only) +603 8315 6856 (DID) (English) Slovakia +421-2-4954-5555 Slovenia +386-1-200-50-60 (Slovenian) Spain 91-714-7983 0901-100-000 (Spanish) Sri Lanka +9411 2493547 +9411 2493548 (English) Sweden 077-117-1040 (Warranty service and support) (Swedish) Switzerlan
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Appendix A. Warranty information This Appendix provides information regarding the warranty period and type of warranty service applicable to your Lenovo hardware product in your country or region.
certain repairs may require your Service Provider to send the product to a designated service center. 3. Courier or Depot Service Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center.
En el caso de que se precise una reparación cubierta por la garantía, por favor, llame al Centro de soporte al cliente al 001-866-434-2080, donde le dirigirán al Centro de servicio autorizado más cercano. Si no existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado más cercano.
screwdriver. However, both self-service and optional-service CRUs are safe for the customer to remove and replace. Customers are responsible for replacing all self-service CRUs. Optional-service CRUs can be removed and installed by customers or, during the warranty period, by a Lenovo service technician. Lenovo notebook computers contain both self-service and optional-service CRUs: • Self-service CRUs: These CRUs can be unplugged, or are secured by no more than two screws.
Setup Instructions User Guide Online Hardware Maintenance Manual Self-service CRUs AC adapter X Power cord for AC adapter X Keyboard X TrackPoint® cap X X Storage device (HDD, SSD, or mSATA SSD) X X Memory X X PCI Express Mini Card for wireless LAN/WiMAX X X PCI Express Mini Card for wireless WAN X X Notes: • Your computer may not have the mSATA SSD or PCI Express Mini Card for wireless WAN. • Your computer does not have optional-service CRUs. Appendix A.
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Appendix B. Regulatory information Wireless WAN and LAN regulatory information For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Lenovo Support Web site at: http://www.lenovo.com/support To view the Regulatory Notice on the Web site, do the following: 1. Go to http://www.lenovo.com/support. 2.
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Appendix C. Recycling statements Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
can refer to the instructions at: www.ibm.com/jp/pc/environment/recycle/battery/. If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at: www.ibm.com/jp/pc/environment/recycle/battery/.
Appendix D. Notices Power cord notice For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords provided by Lenovo in the United States and Canada are listed by Underwriters Laboratories (UL) and certified by the Canadian Standards Association (CSA).
China substance disclosure table Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
To awaken your computer from Sleep (Windows 7) or Standby (Windows XP) mode, press the Fn key on your keyboard. For more information about these settings, see your Windows Help and Support information system. The Wake on LAN function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in Sleep or Standby mode.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo ThinkPad ThinkVantage TrackPoint Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. Appendix D.
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