ThinkPad® G40 Series Service and Troubleshooting Guide
ThinkPad® G40 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under “Important safety information” on page v, Appendix A, “Wireless related information,” on page 41, Appendix B, “Warranty information,” on page 45, and Appendix D, “Notices,” on page 73. Second Edition (June 2005) © Copyright Lenovo 2005. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. U.S.
Contents Important safety information . . . . . . v Conditions that require immediate action . . v General safety guidelines . . . . . . . . vi Service . . . . . . . . . . . . . vi Power cords and power adapters . . . . vii Extension cords and related devices . . . viii Plugs and outlets . . . . . . . . . viii Batteries . . . . . . . . . . . . viii Heat and product ventilation . . . . . ix CD and DVD drive safety . . . . . . . x Additional safety information . . . . . . x Laser compliance statement . . . .
iv ThinkPad® G40 Series Service and Troubleshooting Guide
Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια Σηµε ωση Παρακαλο!µε διαβ στε πρ τα τις σηµαντικ ς πληροϕορ ες για την ασϕ λεια. Οι πληροϕορ ες αυτ ς µπορο!ν να σας βοηθ σουν να χρησιµοποιε τε τον προσωπικ& σας υπολογιστ ThinkPad µε ασϕ λεια. Ακολουθ στε και ϕυλ ξτε &λες τις πληροϕορ ες που παρ χονται µαζ µε τον υπολογιστ σας. Οι πληροϕορ ες που περι χονται σε αυτ& το γγραϕο δεν τροποποιο!ν τους &ρους της σ!µβασης αγορ ς που συν ψατε ο!τε τη ∆ λωση Περιορισµ νης Εγγ!ησης της Lenovo.
Καταστ σεις που πρ πει να αντιµετωπ ζονται µεσα Τα προϊ ντα µπορο ν να υποστο ν ζηµι ς λ γω κακ ς χρ σης αµ λειας. Σε ορισµ νες περιπτ σεις, οι ζηµι ς σως ε ναι τ σο σοβαρ ς στε το προϊ ν να µην πρ πει να χρησιµοποιηθε ξαν" ως του ελεγχθε και, αν ε ναι αναγκα ο, επισκευαστε απ εξουσιοδοτηµ νο τεχνικ . #πως και µε κ"θε ηλεκτρονικ συσκευ , πρ πει να προσ χετε το προϊ ν ταν βρ σκεται σε λειτουργ α.
Σηµε ωση: Αν παρατηρ σετε τ τοιες συνθ κες σε προϊ&ν (π.χ. µια επ κταση καλωδ ου) που δεν χει κατασκευαστε απ& για τη Lenovo, σταµατ στε να χρησιµοποιε τε αυτ& το προϊ&ν ως &του επικοινων σετε µε τον κατασκευαστ του προϊ&ντος για περαιτ ρω οδηγ ες, ως &του προµηθευτε τε κατ λληλο προϊ&ν αντικατ στασης. Γενικ ς οδηγ ες ασϕ λειας Τηρε τε π ντα τις ακ&λουθες προϕυλ ξεις για να µει σετε τον κ νδυνο τραυµατισµο! και πρ&κλησης ζηµι ν.
Καλ!δια ρε"µατος και µετασχηµατιστ ς Χρησιµοποιε τε µ&νο τα καλ δια ρε!µατος και τους µετασχηµατιστ ς που παρ χονται απ& τον κατασκευαστ του προϊ&ντος. Το καλ διο ρε!µατος και ο µετασχηµατιστ ς προορ ζονται αποκλειστικ για χρ ση µε αυτ& το προϊ&ν. ∆εν πρ πει να χρησιµοποιηθο!ν σε καµ α περ πτωση µε οποιοδ ποτε λλο προϊ&ν. Ποτ µην τυλ γετε να καλ διο ρε!µατος γ!ρω απ& το µετασχηµατιστ λλο αντικε µενο. Αν το κ νετε, µπορε το καλ διο να καταπονηθε , µε αποτ λεσµα να ϕθαρε , να κοπε να τσακ σει.
Φις και πρ ζες Αν κ ποια πρ ζα που σκοπε!ετε να χρησιµοποι σετε µε τον υπολογιστ χει ενδε ξεις ζηµι ν δι βρωσης, µην τη χρησιµοποι σετε ως &του αντικατασταθε απ& ηλεκτρολ&γο. Μη λυγ ζετε τροποποιε τε το ϕις. Αν το ϕις χει υποστε ζηµ ες, επικοινων στε µε τον κατασκευαστ για να το αντικαταστ σετε. Ορισµ να προϊ&ντα χουν ϕις τρι ν ακροδεκτ ν. Το ϕις αυτ& µπορε να συνδεθε µ&νο σε γειωµ νη ηλεκτρικ πρ ζα. Αυτ& γ νεται για λ&γους ασϕ λειας.
κρα της µπαταρ ας, σταµατ στε να τη χρησιµοποιε τε και αντικαταστ στε τη µε καινο!ργια απ& τον κατασκευαστ της µπαταρ ας. Οι µπαταρ ες µπορο!ν να υποστο!ν βλ βη &ταν παραµ νουν αχρησιµοπο ητες για µεγ λες χρονικ ς περι&δους.
Για την ασϕ λει σας και για τη βελτιστοπο ηση της απ&δοσης του υπολογιστ , να πα ρνετε π ντα τις ακ&λουθες βασικ ς προϕυλ ξεις &σον αϕορ τον επιτραπ ζιο υπολογιστ : v ]ταν ο υπολογιστ ς ε ναι συνδεδεµ νος σε πρ ζα παροχ ς ρε!µατος, να διατηρε τε το κ λυµµα του κλειστ&. v Να ελ γχετε συχν το περ βληµα του υπολογιστ για συσσ ρευση σκ&νης. v Να αϕαιρε τε τη σκ&νη απ& τα ανο γµατα εξαερισµο! καθ ς και απ& τις οπ ς στην πρ&σοψη.
Πρ σθετες πληροϕορ ες ασϕ λειας ΚΙΝ∆ΥΝΟΣ Το ηλεκτρικ ρε µα στα καλ δια ρε µατος, τηλεϕ νου και επικοινων ας ε ναι επικ νδυνο. Για να αποϕ γετε τον κ νδυνο ηλεκτροπληξ ας, ταν εγκαθιστ"τε, µετακινε τε ανο γετε τα καλ µµατα του προϊ ντος των προσαρτηµ νων συσκευ ν, συνδ ετε και αποσυνδ ετε τα καλ δια πως περιγρ"ϕεται παρακ"τω. Αν παρ χεται τριαγωγικ καλ διο ρε µατος µε αυτ το προϊ ν, πρ πει να συνδεθε σε σωστ" γειωµ νη πρ ζα.
ΚΙΝ∆ΥΝΟΣ Μει στε τον κ νδυνο πυρκαγι"ς και ηλεκτροπληξ ας τηρ ντας π"ντα τις βασικ ς προϕυλ"ξεις, πως: v Μη χρησιµοποιε τε τον υπολογιστ µ σα κοντ" σε νερ . v Κατ" τη δι"ρκεια καταιγ δας: – Μη χρησιµοποιε τε τον υπολογιστ σας µε καλωδιακ τηλεϕωνικ σ νδεση. – Μη συνδ ετε αποσυνδ ετε το καλ διο απ την τηλεϕωνικ υποδοχ στον το χο. ΚΙΝ∆ΥΝΟΣ Το πακ το µπαταρι ν πρ πει να αποθηκε εται σε θερµοκρασ α δωµατ ου, ϕορτισµ νο σε ποσοστ περ που 30 - 50 % της χωρητικ τητ"ς του.
ΚΙΝ∆ΥΝΟΣ Αν η εϕεδρικ µπαταρ α δεν αντικατασταθε µε το σωστ τρ πο, υπ"ρχει κ νδυνος κρηξης. Η µπαταρ α λιθ ου περι χει λ θιο και µπορε να εκραγε αν ο χειρισµ ς η απ ρριψ της δεν γ νει µε το σωστ τρ πο. Αντικαταστ στε τη µ νο µε µπαταρ α του διου τ που. Για να αποϕ γετε τυχ ν τραυµατισµ θ"νατο, µην: (1) την πετ"ξετε τη βυθ σετε σε νερ , (2) την εκθ σετε σε θερµοκρασ ες µεγαλ τερες των 100°C (212°F), (3) επιχειρ σετε να την επισκευ"σετε να την αποσυναρµολογ σετε.
ΚΙΝ∆ΥΝΟΣ Για να ελαττ σετε τον κ νδυνο πυρκαγι"ς, ηλεκτροπληξ ας τραυµατισµο κατ" τη χρ ση τηλεϕωνικο εξοπλισµο , τηρε τε π"ντα τις βασικ ς προϕυλ"ξεις, πως: v Ποτ µην εγκαθιστ"τε τηλεϕωνικ" καλ δια κατ" τη δι"ρκεια καταιγ δας. v Ποτ µην εγκαθιστ"τε υποδοχ ς τηλεϕωνικ ν γραµµ ν σε υγρ" σηµε α, εκτ ς αν η υποδοχ ε ναι ειδικ" σχεδιασµ νη για υγρ ς συνθ κες. v Ποτ µην αγγ ζετε µη µονωµ να τηλεϕωνικ" καλ δια ακροδ κτες, εκτ ς αν η τηλεϕωνικ γραµµ χει αποσυνδεθε απ το δ κτυο.
ΚΙΝ∆ΥΝΟΣ Μην ανο ξετε την οπτικ µον"δα αποθ κευσης. ∆εν υπ"ρχουν στο εσωτερικ της µον"δας εξαρτ µατα που µπορο ν να επισκευαστο ν απ το χρ στη ρυθµ σεις που µπορο ν να γ νουν απ το χρ στη. Η διαϕορετικ απ την περιγραϕ µενη χρ ση κουµπι ν και ρυθµιστ ν εκτ λεση διαδικασι ν µπορε να χει ως αποτ λεσµα την κθεση σε επικ νδυνη ακτινοβολ α. Τα προϊ&ντα laser Κατηγορ ας 1 δεν θεωρο!νται επικ νδυνα.
Important notice for users Important regulatory notice for users The ThinkPad G40 Series computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations.
xviii ThinkPad® G40 Series Service and Troubleshooting Guide
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally, and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip.
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . . . . . . . . . . . . . . . . . . . . 2 . 3 Specifications . . . . . . . . . Caring for your ThinkPad computer . © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. . . . . . 5 .
Your ThinkPad at a glance Your ThinkPad at a glance Front view 6 Volume control buttons Access IBM button Computer display TrackPoint buttons Power/System-status indicators PC Card slots Optical storage drive in the fixed bay, depending on model TrackPoint pointing stick Rear view Wireless antenna (on some models) Power status Power jack Modem connector Ethernet connector USB connectors PS/2 connector Parallel connector Monitor connector Security keyhole 2 ThinkPad® G40 Series Service and Troublesh
Features Features Processor v Intel® Pentium® 4 Processor v Intel® Celeron® Processor Memory v Built-in: 128 MB, 256 MB, or 512 MB, depending on the model v Maximum: 2048 MB Storage device v 2.5-inch hard disk drive: 20 GB, 40 GB, 60 GB, or 80 GB, depending on the model Display The color display uses TFT technology: v Size: 14.1 inch or 15.
Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette (2DD): – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 – ECMA (European Computer Manufacturers Association) 100 v 2-MB, 3.5-inch, unformatted diskette (2 HD): – ANSI X3.
Specifications Specifications Size v Width: 329 mm (12.95 in.) v Depth: 282.5mm (11.2 in.) v Height: 37.1 mm – 50.9 mm (1.46 in. – 2.00 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5° to 35°C (41° to 95°F) - Operating with a diskette: 10° to 35°C (50° to 95°F) - Not operating: 5° to 43°C (41° to 110°F) – At altitudes above 3048 m (10,000 ft) - Maximum operating temperature, 31.
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with an optical drive such as CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray.
Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied).
Caring for your ThinkPad computer 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry. 4. To remove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair drier. Note: Avoid spraying cleaner directly on the display or the keyboard. Cleaning your computer display 1.
Caring for your ThinkPad computer 10 ThinkPad® G40 Series Service and Troubleshooting Guide
Chapter 2. Solving computer problems Diagnosing problems . . . . . Troubleshooting . . . . . . . Error messages . . . . . . Errors without messages . . . A password problem . . . . A power switch problem . . . Keyboard problems . . . . TrackPoint problems . . . . Standby or hibernation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12 12 17 18 19 19 20 21 Computer screen problems . . Battery problems . . . . . Hard disk drive problems . . A startup problem . . . .
Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of the tests, from either Device Categories or Test Scripts. Attention Running any tests may take up to several minutes or longer.
Solving computer problems Message Solution 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. The EEPROM checksum CRC2 is not correct. Enter BIOS Setup Utility and load default setting. 0185: Bad startup sequence settings. Enter BIOS Setup and load Setup defaults. The EEPROM checksum of the startup sequence is not correct. Enter BIOS Setup Utility and load default setting. 0187: EAIA data access error The access to EEPROM has failed. Have the computer serviced.
Solving computer problems Message Solution 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices. If you still see the same error code, do the following: If an external keyboard is connected, do the following: v Turn off the computer and disconnect the external keyboard; then turn on the computer.
Solving computer problems Message Solution 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced. 02D0: System cache error The cache is disabled. Have the computer serviced.
Solving computer problems Message Solution 1810: Hard disk partition A problem in recognizing the layout of the partition on the hard disk has layout error halted the computer startup. Either the Predesktop Area has been deleted, or the hard disk contains corrupt data. To try to restart your computer, complete one of the following: v If the Predesktop Area has been deleted 1. Press F1 to open BIOS Setup Utility. 2. Select Security –> Predesktop Area–> Access IBM Predesktop Area. 3.
Solving computer problems Message Solution EMM386 Not Installed — Unable to Set Page Frame Base Address. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Error —Device Disabled Go to the BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. Thermal sensing error The thermal sensor is not functioning correctly.
Solving computer problems Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. If you hear 4 cycles of 4 beeps each, the Security Chip has a problem. Have the computer serviced. Problem: When I turn on the machine, only a white pointer appears on a blank screen. Solution: Reinstall your operating system, and turn on the computer.
Solving computer problems If you forgot your supervisor password, a Lenovo authorized servicer can not reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. A power switch problem Problem: The system does not respond, and you cannot turn off the computer.
Solving computer problems Solution: Make sure that the external numeric keypad is correctly connected to the computer. TrackPoint problems Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. The pointer drifts for several seconds under the following conditions: v When the computer is turned on.
Solving computer problems Problem The scrolling or magnifying glass function does not work. Solution Check the mouse driver in the Device Manager window, and make sure that the PS/2 TrackPoint driver is installed. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components.
Solving computer problems Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen. Problem: The computer does not return from standby mode, or the standby indicator stays on and the computer does not work. Solution: If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted. Check the standby indicator.
Solving computer problems Problem: Under Windows XP, the Fn+F3 key combination does not make the computer screen go blank. Solution: Windows XP enables multiple users to log on to the system at the same time. If you are the first user to have logged on to your computer, you can use the Fn+F3 key combination. Otherwise the combination will not work on your computer. Computer screen problems Problem: The screen is blank.
Solving computer problems 9. Make sure “Intel® 82852/82855 GM/GME Chip” or “NVIDIA GeForce FX Go5200” is shown in the Adapter information window. 10. Click the Monitor tab. 11. Make sure the monitor type is correct. For Windows 2000: 1. Double-click Display in the Control Panel. The Display Properties window opens. 2. Click the Settings tab. 3. Check if the Colors and Screen area are correctly set. 4. Click Advanced.... 5. Click the Adapter tab. 6.
Solving computer problems Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery is in the computer. 3. Connect the ac adapter to the computer and let it charge. If the battery cannot be fully charged in 24 hours, use a new battery.
Solving computer problems v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in BIOS Setup Utility, make sure that the hard disk drive is included in the “Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key.
Solving computer problems Note: The window may differ on some models. 3. After the Rescue and Recovery workspace opens, you can do the following: v Rescue and Restore your files, folders, or backups. v Configure your system settings and passwords. v Communicate by using the internet and link to the ThinkPad support site. v Troubleshoot and diagnose problems using diagnostics.
Solving computer problems v Restart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more.
Solving computer problems Solution: Be sure that the disk meets the standard for your country. Usually, a disk that meets the local standards is marked with a CD logo (as shown below) on the label. If you use a disk that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good. Problem: The system shows slow performance. Solution: This problem may occur when the ac adapter is not attached.
Starting BIOS Setup Utility Starting BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. Note: You can set many of these parameters more easily by using the ThinkPad Configuration Program. To start BIOS Setup Utility, do as follows: 1.
Starting BIOS Setup Utility 9. Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts. Recovering pre-installed software Your computer hard disk has a hidden, protected area for backups. Contained within this area is a complete backup of the hard disk as it was shipped from the factory and a program called Rescue and Recovery.
Recovering pre-installed software 6. When the recovery process finishes, press the Enter key. Your computer will restart with the pre-installed operating system, drivers, and software. Upgrading the hard disk drive You can replace a damaged hard disk drive yourself. Note: Replace the hard disk drive only if you have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
Upgrading the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Do not remove the screws from the sides of the cover; instead, detach the cover from the hard disk drive by pulling in the direction of the arrows, first 1 and then 2 . Chapter 2.
Upgrading the hard disk drive 7. Attach the cover to a new hard disk drive. 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Turn the computer over so that its bottom side is up. Reinstall the screw. 10. Reinstall the battery. 11. Turn the computer over again. Connect the ac adapter and the cables to the computer. Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer.
Replacing the battery 2 1 4. Align the side of a fully charged spare battery with the side of the battery space in the computer 1 ; then gently push the battery into the space 2 . 5. Slide the battery latch to lock it. Chapter 2.
Replacing the battery 6. Turn the computer over again. Connect the ac adapter and the cables to the computer.
Chapter 3. Getting help and service Getting help and service . Getting help on the Web . . . . . . . . . . . . . . 38 . 38 Calling the Customer Support Center Getting help around the world . . . © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. . . . . . 38 .
Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Getting help and service authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
Getting help and service Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
Appendix A. Wireless related information Wireless interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: v The IEEE 802.11 Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.
Authorized Operation Within the United States and Canada The statement below regarding the extended channel mode is applicable when the system supports this function. To check the support of this function, see the properties of the installed wireless card by referring to the extended channel mode enablement instructions. For systems with 802.
4. 5. 6. 7. Double-click Network adapters. Right-click the Wireless LAN Mini PCI Adapter and select Properties. Click the Advanced tab. Select Extended Channel Mode and set the value to Enable. Note: The above applies only to systems with the 802.11b wireless function that support Extended Channel Mode. Appendix A.
44 ThinkPad® G40 Series Service and Troubleshooting Guide
Appendix B. Warranty information Lenovo Statement of Limited Warranty LSOLW-00 05/2005 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
What this Warranty Does not Cover This warranty does not cover the following: v any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently; v failure resulting from misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by you; v failure caused by a product for which Lenovo is not responsible; and v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your r
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.
other service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data. Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation charges.
and Lenovo’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION. Jurisdiction All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.
MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal Courts of Mexico City, Federal District. PARAGUAY Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of the city of Asuncion.
UNITED STATES Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence: laws of the State of New York. ASIA PACIFIC AUSTRALIA What this Warranty Covers: The following paragraph is added to this section: The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.
Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed. All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.
Warranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law. The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator.
If you purchase a Machine in one of the Western European countries, as defined above, you may obtain warranty service for that Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Ta
termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be English. The decision of the arbitrators will be final and binding upon both parties.
1.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: AUSTRIA The provisions of this Statement of Limited Warranty replace any applicable statutory warranties. What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.
involving nonperformance by Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from Lenovo.
Part 3 - Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides. Warranty Period The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a.
warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider’s normal service area, contact your local Service Provider representative or your reseller for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools.
This type of Warranty Service is a combination of Type 1 and Type 3 (see above). 7. CRU and Customer Carry-In or Mail-In Service This type of Warranty Service is a combination of Type 1 and Type 4 (see above). When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair. * This type of service is called ThinkPad EasyServ or EasyServ in some countries. To obtain warranty service contact a Service Provider.
Country or Region Telephone Number China (Hong Kong S.A.R.) Home PC: 852 2825 7799 Commercial PC: 852 8205 0333 ThinkPad and WorkPad: 852 2825 6580 (Cantonese, English, Putonghua) Colombia 1-800-912-3021 (Spanish) Costa Rica 284-3911 (Spanish) Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 4520-8200 (30 day up and running support) 7010-5150 (Warranty service and support) (Danish) Dominican Republic 566-4755 566-5161 ext.
Country or Region Telephone Number Italy 02-7031-6101 (30 day up and running support) +39-800-820094 (Warranty service and support) (Italian) Japan Desktop: Toll free: 0120-887-870 For International: +81-46-266-4724 ThinkPad: Toll free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer.
Country or Region Telephone Number Romania +4-021-224-4015 Russian Federation +7-095-940-2000 (Russian) Singapore 1800-3172-888 (English/Bahasa/Melayu) Slovakia +421-2-4954-1217 Slovenia +386-1-4796-699 Spain +34-91-714-7983, +34-91-397-6503 (Spanish) Sri Lanka +94-11-2448-442 (English) Sweden 08-477-4420 (30 day up and running support) 077-117-1040 (Warranty service and support) (Swedish) Switzerland 058-333-0900 (30 day up and running support) 0800-55-54-54 (Warranty service and support
In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080, where you will be directed to the nearest Authorized Service Center. Should no Authorized Service Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes any reasonable delivery charges related to the transportation of the product to our nearest Authorized Service Center.
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Appendix C. Customer Replaceable Units (CRUs) For your ThinkPad computer, the following parts are designated Customer Replaceable Unit (CRU) parts. Listed below are the CRUs and the documentation where removal/replacement instructions are located.
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Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
However, there is no guarantee the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: v Reorient or relocate the receiving antenna. v Increase the separation between the equipment and receiver.
Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices. Environmental notices for Japan If you are a company employee and need to dispose of a ThinkPad computer that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. The computer is categorized as industrial waste.
visit the IBM Japan Web site at www.ibm.com/jp/pc/environment/recycle/battery/ If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. IBM Lotus Software Offer About the offer: As a qualifying ThinkPad computer customer, you are receiving a single, limited license for the Lotus Notes “standalone” client and a single license for the Lotus SmartSuite software.
International Program License Agreement:The software licensed to you under this offer does not include software upgrades or technical support, and is subject to the terms and conditions of the IBM International Program License Agreement (IPLA) that accompanies the software. Your use of the Lotus SmartSuite and Lotus Notes programs described in this offer constitutes acceptance of the terms of this Offer and the IPLA. For further information regarding the IBM IPLA, visit http://www.ibm.
–In Asia Pacific Countries: Via the Internet: http://smartsuite.modusmedia.com Mail address: IBM - Lotus Notes and SmartSuite Program Modus Media International eFulfillment Solution Center 750 Chai Chee Road #03-10/14, Technopark at Chai Chee, Singapore 469000 Fax: +65 6448 5830 To inquire about an order, contact: Smartsuiteapac@modusmedia.
Other company, product, or service names may be trademarks or service marks of others.
Index B battery problems 25 replacing 34 BIOS Setup Utility 30 C carrying the computer 6 cleaning the computer 9 computer display problems 23 configuration setup 30 Customer Replaceable Unit (CRU) parts list 71 D diagnosing problems E F features 3 front view 2 H hard disk problems 25 upgrading 32 help and service 38 around the world 39 by telephone 38 by Web 38 hibernation problems 21 I 17 31 S safety instruction v setup BIOS 30 configuration 30 specifications 5 standby problems 21 startup problem
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Part Number: 39T5951 (1P) P/N: 39T5951
