Troubleshooting

Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service Lenovo
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the
table below. NOTE: ″Region″ means either Hong Kong or Macau Special
Administrative Region of China.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo
provides warranty service without charge for:
a. parts and labor during the first year of the warranty period; and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor
provided in performance of the repair or replacement(s) in the second and
third year of warranty period.
Machine
Type Country or Region of Purchase Warranty period
Types of
Warranty
Service
2881 US, Canada, Brazil, Mexico,
Japan, and Australia
Parts and Labor - 1 year
Battery pack - 1 year
6
1
All other countries except the
US, Canada, Brazil, Mexico,
Japan, and Australia
Parts and Labor - 1 year
Battery pack - 1 year
7
1
2882 US, Canada, Brazil, Mexico, and
Australia
Parts and Labor - 3 years
Battery pack - 1 year
6
1
All other countries except the
US, Canada, Brazil, Mexico, and
Australia
Parts and Labor - 3 years
Battery pack - 1 year
7
1
Japan Parts and Labor - 1 year
Battery pack - 1 year
6
1
2886 US Parts and Labor - 1 year
Battery pack - 1 year
6
1
Types of Warranty Service
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your Machine in the
above table and as described below. Scheduling of service will depend upon
the time of your call and is subject to parts availability. Service levels are
response time objectives and are not guaranteed. The specified level of
Appendix B. Warranty information 63