User Guide ThinkPad L450
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 167 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo® Support Web site at: http://www.lenovo.com/UserGuides Second Edition (July 2015) © Copyright Lenovo 2015.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . Conditions that require immediate action . Service and upgrades . . . . . . . . . Power cords and power adapters . . . . Extension cords and related devices . . . Plugs and outlets . . . . . . . . . . . Power supply statement . . . . . . . . External devices . . . . . . . . . . . General battery notice . . . . . . . . . Notice for removable rechargeable battery .
Typing passwords . . . . . . . . . . Power-on password . . . . . . . . . . Supervisor password . . . . . . . . . Hard disk passwords . . . . . . . . . Hard disk security . . . . . . . . . . . . Setting the security chip . . . . . . . . . . Using the fingerprint reader. . . . . . . . . Notice on deleting data from your storage drive. Using firewalls . . . . . . . . . . . . . . Protecting data against viruses . . . . . . . . . . . . . . . . . 53 53 54 55 57 58 59 62 63 63 Chapter 6.
Appendix A. Regulatory information . . . . . . . . . . . . . Location of the UltraConnect wireless antennas . . Wireless related information . . . . . . . . . Wireless-radio compliance information . . . Locating wireless regulatory notices . . . . Certification related information . . . . . . . . Export classification notice . . . . . . . . . . Electronic emission notices. . . . . . . . . . Federal Communications Commission Declaration of Conformity . . . . . . . .
iv User Guide
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive or hybrid drive, do one of the following: • Turn off the computer. • Put the computer in sleep mode. • Put the computer in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
External devices CAUTION: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.
• Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm.
Liquid crystal display (LCD) notice CAUTION: The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Save these instructions.
Chapter 1. Product overview This chapter provides information about locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled programs.
1 5 ThinkPad® trackpad 6 Media-card slot (available on some models) 7 8 TrackPoint buttons TrackPoint® pointing stick Camera (available on some models) Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 34. 2 Microphones (available on some models) The microphones capture sound and voice when used with a program capable of handling audio. 3 Power button Press the power button to turn on the computer or put the computer into sleep mode.
Right-side view Figure 2. Right-side view 1 SIM-card slot (available on some models) 2 USB 3.0 connectors 3 Mini 4 Ethernet connector DisplayPort® connector 5 Video graphics array (VGA) connector 1 6 Security-lock slot SIM-card slot If your computer supports the wireless Wide Area Network (wireless WAN) feature, a Subscriber Identification Module (SIM) card might be required to establish wireless WAN connections.
DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, it indicates that the computer is connected to a LAN and a session with the network is available. When the indicator blinks yellow, data is being transmitted.
2 Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. Note: To ensure proper airflow, do not place any obstacle in front of the fan louvers. 3 Always On USB 3.
Bottom view Figure 4. Bottom view 1 1 Battery 2 Docking station connector (available on some models) 3 Keyboard drainage holes 4 Speakers Battery Use your computer with battery power whenever ac power is unavailable. 2 Docking station connector (available on some models) You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home.
1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 17. 2 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. 3 Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. 4 Camera-status indicator When the camera-status indicator is on, the camera is in use.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following illustration shows the location of the machine type and model of your computer.
The content of this label differs depending on the wireless modules that come with your computer: • For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 8.1 Pro or Windows 10 Pro. The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at http://www.microsoft.com/en-us/howtotell/default.aspx.
• 6-row keyboard • ThinkPad pointing device • Function keys Interface • Digital-media-card reader (4-in-1) • ac power connector • Combo audio connector • Docking station connector (available on some models) • External monitor connectors (VGA connector and mini DisplayPort connector) • One Always On USB 3.0 connector • RJ45 Ethernet connector • SIM-card slot (available on some models) • Smard-card slot (available on some models) • Two USB 3.
Environment: • Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C to 35.0°C (41°F to 95°F) – Storage: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be at least 10°C (50°F).
Some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, go to Lenovo PC Experience ➙ Lenovo Tools and follow the instructions on the screen. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
Lenovo PC Experience (Windows 7, Windows 8.1, and Windows 10) Lenovo Settings (Windows 8.1 and Windows 10) Lenovo Solution Center (Windows 7, Windows 8.1, and Windows 10) Mobile Broadband Connect The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System and Lenovo Solution Center.
Chapter 2. Using your computer This chapter provides information on using some of the computer components.
• For Windows 7: Open the Start menu, then click Shut down. • For Windows 8.1: Do one of the following: – Go to the Start screen by pressing the Windows key, click the power icon in the top-right corner of the screen, then click Shut down. – Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Shut down. Note: You also can open the Settings charm by pressing the settings key • For Windows 10: Open the Start menu, click .
On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following: 1. On the desktop, move your pointer to the taskbar at the bottom of the screen and right-click on the taskbar. 2. Click Properties. The Taskbar and Navigation properties window is displayed. 3.
The keyboard has several function keys, which consist of the Fn key 1 and the other function keys 2 . You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys or ThinkPad F1–F12 keys tab. 3. Select the options of your preference.
• : Manage external displays. • : Enables or disables the wireless features. For more information on the wireless features, refer to “Wireless connections” on page 28. • : For Windows 7: Opens Control Panel. For Windows 8.1: Opens the Settings charm. For Windows 10: Opens the Settings window. • : For Windows 7: Opens Windows Search. For Windows 8.1: Opens the Search charm. For Windows 10: Opens the Cortana® search box. • • : Views the programs that you have opened. : For Windows 7: Opens Computer.
The ThinkPad pointing device consists of the following two devices: 1 2 TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 23. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
• Point Use the pointing stick 1 to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick. • Left-click Press the left-click button 2 to select or open an item. • Right-click Press the right-click button 3 to display a shortcut menu.
With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 22. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse. You also can use the trackpad to perform a variety of touch gestures.
Swipe from the top edge From the Start screen or the current app, swipe in from the top edge of the trackpad with one finger to display the command menu. Swipe from the top to the bottom edge Swipe from the top to the bottom edge of the trackpad with one finger to close the current app. Performing this gesture on the desktop closes the desktop and displays the Start screen. Swipe from the right edge Swipe in from the right edge of the trackpad with one finger to display the charms.
Power management When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go.
– When the battery icon in the Windows notification area shows a low percentage of battery power remaining. – When the batteries have not been used for a long time Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery.
Power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power. • Screen blank mode (for Windows 7 only) The computer display requires considerable battery power. To turn off the power to the display and make the computer enter screen blank mode, right-click the battery-gauge icon in the windows notification area and select Power off display.
systems. If an unauthorized battery or a battery designed for another system is installed, the system will not charge. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge.
DANGER Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type.
Your computer comes with a built-in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status. This enables you to stay connected to your network while you are at the office, in a meeting room, or at home, with no need for a wired connection. To establish a wireless-LAN connection, do the following: 1. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 2.
• Power to the wireless radio is on. No signal. • Power to the wireless radio is on. The signal strength of the wireless connection is excellent. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point.
Wireless status icon status: • Power to the WAN radio is off • No association • No signal • Weak signal • Medium signal • Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.
• Up to 3840 x 2160, with an external display connected to the mini DisplayPort connector For more information about the external display, refer to the manuals provided with it. Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the mini DisplayPort connector or VGA connector by a cable. The wireless display can be added through the Wi-Di or Miracast function.
There are four display modes: • Disconnect: Displays the video output only on your computer screen. Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or Disconnect projector. • Duplicate: Displays the same video output on both your computer screen and an external display. • Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.
Table 1. Audio feature list Connector Headset with a 3.5–mm, 4-pole plug Conventional headphone Conventional microphone Combo audio connector Headphone and microphone functions supported Headphone function supported Not supported Configuring for sound recording To configure the microphone for optimal sound recording, use the Realtek HD Audio Manager program. To start the program, go to Control Panel and click Hardware and Sound ➙ Realtek HD Audio Manager.
If your computer has a media card reader slot, it supports the following cards: • MultiMediaCard (MMC) • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card. The smart card reader on your computer only supports the smart card of the following specifications: • Length: 85.60 mm (3.37 inches) • Width: 53.98 mm (2.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Removing a flash media card or a SmartCard Attention: • Stop all the activities involving the card before removing it. Otherwise, data on the card might be damaged or lost.
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 37 • “ThinkPad docking stations” on page 37 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs.
ThinkPad Basic Dock Front view 1 Power button: Press the power button to turn on or turn off the computer . 2 Eject button: Press the eject button to release the computer from the docking station. 3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station. 4 Docking station connector: Used to attach your computer. Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.
4 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. 5 ac power connector: Used to connect the ac power adapter. 6 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.
Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
10 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view 1 Power button: Press the power button to turn on or turn off the computer. 2 Key lock indicator: This indicator turns on when the system lock key is in the locked position.
Rear view 1 Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
11 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2.
Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2. Ensure that the system lock key is turned to the unlocked position (horizontal). 3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it.
For the ThinkPad Ultra Dock, if you connect two external displays to the DisplayPort connector and the HDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key lock indicator is on when the eject button is locked.
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Chapter 4. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
Keyboard shortcut Function Shift five times Turn on or turn off Sticky Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then type any of the following keywords for searching: keyboard shortcuts, key combinations, shortcut keys.
To use Speech Recognition, do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Ease of Access ➙ Speech Recognition. 3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following: • Using PDFs with screen readers: http://www.adobe.com/accessibility.
If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating controls and connectors on the ThinkPad docking stations” on page 37.
• Extra battery, charged • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories.
Chapter 5. Security This chapter provides information about how to protect your computer from theft and unauthorized use. • “Using passwords” on page 53 • “Hard disk security” on page 57 • “Using the fingerprint reader” on page 59 • “Notice on deleting data from your storage drive” on page 62 • “Using firewalls” on page 63 • “Protecting data against viruses” on page 63 Using passwords You can help prevent your computer from unauthorized use by using passwords.
• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter. b. In the Enter New Password field, type the new power-on password and press Enter; then retype the password in the Confirm New Password field and Press Enter.
– Internal Network Option ROM – Internal wireless WAN device – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. • When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To change the settings, a supervisor password is required. Setting, changing, or removing a supervisor password Before you start, print these instructions.
The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any hard disk drive in a system like a master key. The administrator sets the master password; then assigns a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. – If you select Master HDP mode, follow the following steps to change the master hard disk password: 1.
• Set a power-on password as well as a hard disk password for your internal storage drive. Refer to the procedures in “Power-on password” on page 53 and “Hard disk passwords” on page 55. For security, a longer password is recommended. • To provide reliable security for the UEFI BIOS, use the security chip and a security application with a Trusted Platform Module management feature. Refer to “Setting the security chip” on page 58.
Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows: • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option. • Clear Security Chip: Clear the encryption key. Before you start, print these instructions. To set an item on the Security Chip submenu, do the following: 1. Turn off your computer.
Enrolling your fingerprint It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7 and Windows 8.1 1. Start the Fingerprint Manager Pro program. For instructions on how to start the Fingerprint Manager Pro program, see “Lenovo programs” on page 12. 2. Enter the Windows password as required. 3.
Swiping your finger over the fingerprint reader To swipe your finger over the reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object.
• The surface of the reader is wet. • The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from when you enrolled your fingerprint. • Your finger is wet. • A finger is used that has not been enrolled.
time by erasing the cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks.
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Chapter 6. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 65 • “Installing device drivers” on page 67 • “Using the ThinkPad Setup program” on page 67 Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly.
Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to install or update the corresponding device driver. For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need to download and install the USB 3.0 driver.
Note: You can press the F9 key to restore to the default settings.
Table 2. Config menu items (continued) Menu item Submenu item Selection Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
Table 2. Config menu items (continued) Menu item Submenu item Selection Comments If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors. Keyboard/Mouse TrackPoint • Disabled • Enabled If you select Enable, the built-in TrackPoint is enabled.
Table 2. Config menu items (continued) Menu item Submenu item Selection Comments desired function key. The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again. Display Boot Time Extension • Disabled This option defines the amount of time to extend the boot process, in seconds.
Table 2. Config menu items (continued) Menu item Submenu item Selection • Balanced Comments Balanced: Balance sound, temperature, and performance. Note: Each scheme affects fan sound, temperature, and performance. CPU Power Management • Disabled • Enabled Power On with AC Attach • Disabled • Enabled Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no computer activities. Normally, it is not necessary to change the setting.
Table 2. Config menu items (continued) Menu item Submenu item Selection Comments Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password. Different beeps will sound when the entered password matches or does not match the configured password. • Enabled Keyboard Beep • Disabled Enable this option to have a beep sound when unmanageable key combination are pressed.
Table 2. Config menu items (continued) Menu item Intel NFF Submenu item Intel NFF control Selection Comments • VT-UTF8 should match the Intel AMT remote console. • Disabled • Enabled This option enables or disables the Intel Network Frame Forwarder (NFF) function. Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the cursor keys to select System Date or System Time. 2. Type a date or time.
Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Password at Unattended boot • Disabled If you select and enable Password at unattended boot, a password prompt is displayed when the computer is turned on, from either a power-off state or hibernation state. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system.
Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Hard Disk X Password • Disabled Refer to “Hard disk passwords” on page 55. • Enabled Security Chip Security Chip • Active • Inactive • Disabled If you select Active, the security chip is functional. If you select Inactive, the Security Chip option is visible, but the security chip is not functional. If you select Disabled, the Security Chip option is hidden and the security chip is not functional.
Table 3. Security menu items (continued) Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by End-Users • Disabled If you select Enabled, all users can update the UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.
Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Memory Card Slot • Disabled If you select Enabled, you can use the memory card slots. • Enabled Integrated Camera • Disabled • Enabled Microphone • Disabled • Enabled Anti-Theft Computrace Module Activation • Disabled • Enabled • Permanently Disabled If you select Enabled, you can use the integrated camera. If you select Enabled, you can use the microphones (internal, external, or line-in).
Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Restore Factory keys • Yes This option is used to restore all keys and certificates in Secure Boot databases to factory defaults. Any customized Secure Boot settings will be erased, and the default platform key will be re-established along with the original signature databases including certificate for the Windows 8.1 and Windows 10 operating system.
Table 4. Startup menu items Menu item Selection Comments Boot Select the boot device when you press the power button to turn on the computer. Network Boot Select the boot device when the computer wakes from LAN. If Wake On LAN is enabled, a network administrator can turn on all of the computers in a LAN remotely by use of network management software. UEFI/Legacy Boot • Both Select system boot capability. • UEFI Only • Both: Select priority of boot options between UEFI and Legacy.
Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu. The following submenu items are displayed: • Exit Saving Changes: Save the changes and restart the computer. • Exit Discarding Changes: Discard the changes and restart the computer. • Load Setup Defaults: Restore to the factory default settings. Note: Enable OS Optimized Defaults to meet the Windows 8.1 or Windows 10 certification requirements.
Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if the following requirements are met: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. Chapter 6.
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Chapter 7. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly. • “General tips for preventing problems” on page 85 • “Making sure device drivers are current” on page 86 • “Taking care of your computer” on page 87 General tips for preventing problems • If your computer is equipped with both a hard disk drive and an M.
– Access ThinkPad Setup and load the default settings. – Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive or hybrid drive issues, refer to “Diagnosing problems” on page 91 and run a diagnostic test for the drive before you call the Customer Support Center.
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.
• When installing the storage drive or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. • After you replace the primary storage drive, reattach the cover of the drive slot. • When replacing the storage drive, reattach the cover of the drive slot. • Store your external and removable storage drive or optical drives in the appropriate containers or packaging when they are not being used.
8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth.
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Chapter 8. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 91 • “Troubleshooting” on page 91 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer does not turn back on, continue with step 3. Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn the computer off. Once the computer is off, reattach the battery and restart the computer.
• Message: 0187: EAIA data access error. Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area. Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area. Solution: The EEPROM checksum is not correct (block # 4 and 5).
• Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced. • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor is not functioning correctly.
If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your hard disk drive by using partition software, information about that partition, or the master boot record might have been destroyed.
Follow the appropriate corrective actions for power-on self-test (POST) error messages. 3. Verify that the latest UEFI BIOS for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems” on page 91. Networking problems The following are the most common networking problems: Ethernet problems • Problem: Your computer cannot connect to the network.
Solution: – Try another cable. – Make sure that the link partner is set to auto-negotiate. – Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Make sure that: • The Airplane mode is off. • Your wireless LAN driver is the latest version. • Your computer is within range of a wireless access point. • The wireless radio is enabled.
ThinkPad pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect.
– If your computer is in sleep mode, press Fn to resume from the sleep mode. – If the problem persists, follow the solution for the following problem. • Problem: The screen is unreadable or distorted. Solution: Make sure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1.
Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.
2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and do one of the following: – For Windows 7 and Windows 8.1: Click Screen resolution. – For Windows 10: Click Display settings, show the displayed window in full screen, and then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5.
– For Windows 7 and Windows 8.1: Click Advanced settings. – For Windows 10: Click Display adapter properties. 6. Click the Monitor tab. 7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function by doing the following: 1.
Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen.
Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel. • Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control. • Problem: The sound cannot be turned off even if you set the Master volume control at minimum.
If the battery cannot be fully charged in 24 hours, use a new battery. • Problem: Your computer shuts down before the battery-status icon in the Windows notification area shows empty, or your computer operates after the battery-status icon in the Windows notification area shows empty. Solution: Discharge and recharge the battery. • Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery.
c. Remove the battery. Refer to “Replacing the battery” on page 123. d. Remove the memory module. Refer to “Replacing a memory module” on page 141. e. Remove the hard disk drive or hybrid drive. Refer to “Replacing the internal storage drive” on page 133. f. Wait for 30 seconds, and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first. g. Reinstall each device one at a time that you have removed in the earlier steps.
Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet, or replace the battery with a charged one. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from the sleep mode.
Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive or hybrid drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list. • Problem: After setting a hard disk password on the hard disk drive or hybrid drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.
• Problem: The computer cannot play a CD, or the sound quality is not good. Solution: Ensure that the disc meets the standards for your country. Usually, a disc that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good. • Problem: The HD DVD tab in the WinDVD8 program is dimmed and I cannot use it.
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Chapter 9. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery overview for the Windows 7 operating system” on page 111 • “Recovery overview for the Windows 8.1 operating system” on page 116 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2.
3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 116. 4. Do one of the following: • To rescue files from your hard disk drive or hybrid drive from a backup, click Rescue files and follow the instructions on the screen.
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1.
• In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 86.
Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings. Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted.
Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1.
Recovery overview for the Windows 10 operating system The Windows recovery programs enable you to reset your computer or use advanced startup options. It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive as a backup or replacement for the Windows recovery programs. For more information, see “Creating and using a recovery USB drive” on page 119. Resetting your computer If your computer does not perform well, you might consider resetting your computer.
Creating a recovery USB drive The USB drive that you use to create the recovery USB drive must be at least 16 GB of storage. The actual USB capacity that is required depends on the size of the recovery image. Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create a recovery USB drive, do the following: Note: Ensure that your computer is connected to ac power during the following process. 1.
Chapter 10. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer.
1. Turn off the computer or put the computer into hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2. Locate the SIM-card tray at the right side of the computer. 3. Insert a straightened paper clip into the hole in the SIM-card tray 1 . The SIM-card tray ejects 2 . Then, slide the SIM-card tray out of the computer. 4. Gently take the SIM card out of the tray. 5. Install a new SIM card into the tray.
6. Insert the tray into the computer. 7. Reconnect the ac power adapter and all cables. Replacing the battery Before you start, print these instructions and read “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
3. Slide the battery latches to the unlocked position 1 . Then remove the battery 2 . 4. Insert a new battery until it clicks into place. 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions and read “Important safety information” on page vi. To replace the coin-cell battery, do the following: 1. Turn off the computer. Then disconnect the ac power adapter and all cables from the computer. 2.
5. Remove the rubber caps. 6. Loosen the screws 1 . Then remove the cover 2 3 . 7. Detach the connector 1 . Then remove the coin-cell battery 2 . Chapter 10.
8. Install the new coin-cell battery 1 . Then attach the connector 2 . 9. Reinstall the computer cover 1 . Then tighten the screws 2 . 10. Reinstall the rubber caps.
11. Reinstall the battery. See “Replacing the battery” on page 123. 12. Turn the computer over again. Connect the ac power adapter and all cables. After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date and Time menu” on page 74. Replacing the keyboard Before you start, print these instructions and read “Important safety information” on page vi. To remove the keyboard, do the following: 1. Turn off the computer.
6. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). 7. Use the cross end of the multi-tool to loosen the screws.
8. Pivot the keyboard slightly upward as shown by arrow 1 until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by arrow 2 . 9. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: Chapter 10.
1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel.
3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Chapter 10.
5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. 6. Insert the flat end of the keyboard multi-tool into the sides of the keyboard as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel.
7. Reinstall the rubber caps. 8. Reinstall the battery. See “Replacing the battery” on page 123. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the internal storage drive Before you start, print these instructions and read “Important safety information” on page vi. Attention: The internal storage drive (such as a hard disk drive, solid-state drive, or hybrid drive) is very sensitive. Incorrect handling can cause damage and permanent loss of data.
5. Remove the rubber caps. 6. Loosen the screws 1 . Then remove the cover 2 3 . 7. Remove the screw that secures the storage drive.
8. Remove the storage drive. 9. Place the new storage drive into the drive bay. 10. Install the screw 2 to secure the storage drive. Chapter 10.
11. Reinstall the computer cover 1 . Then tighten the screws 2 . 12. Reinstall the rubber caps. 13. Reinstall the battery. See “Replacing the battery” on page 123. 14. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a wireless WAN card Before you start, print these instructions and read “Important safety information” on page vi. Note: This information is only for the user-installable modules.
4. If your computer came with a SIM-card tray, remove the SIM-card tray before you remove the bottom cover. See “Installing or replacing the SIM card” on page 121. 5. Remove the rubber caps. 6. Loosen the screws 1 . Then remove the cover 2 3 . Chapter 10.
7. Open the film on the card and hold it when you are replacing the memory module. 8. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card. 9. Remove the screw. The card pops up.
10. Remove the card. 11. Insert the contact edge of the new card to the corresponding socket 1 . Pivot the new card downward 2 . 12. Install the screw to secure the new card. Chapter 10.
13. Connect the antenna cables to the new card as shown. Then release the hand holding the film. 14. Reinstall the computer cover 1 . Then tighten the screws 2 . 15. Reinstall the rubber caps.
16. Reinstall the battery. See “Replacing the battery” on page 123. 17. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions and read “Important safety information” on page vi. Increasing memory capacity is an effective way to make programs run faster. Note: The operating speed of a memory module has dependency on the system configuration.
6. Loosen the screws 1 . Then remove the cover 2 3 . 7. Open the film and hold it when you are replacing the memory module. 8. Open the latches on both sides of the memory slot at the same time 1 . Then remove the memory module 2 .
9. Place the notched end of the new memory module toward the contact edge side of the memory slot. Insert the memory module 1 into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the slot and cannot be moved easily. Then release the hand holding the film. Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. 10.
11. Reinstall the rubber caps. 12. Reinstall the battery. See “Replacing the battery” on page 123. 13. Turn the computer over again. Connect the ac power adapter and all cables.
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 145 • “Getting help and service” on page 145 • “Purchasing additional services” on page 147 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site. Registering your computer Register your computer with Lenovo.
Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. The documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web. Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc.
• • • • • • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in
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Appendix A. Regulatory information Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.
• Basic Image • Dial-up Networking • File Transfer • Generic Access • Service Discovery • Serial Port • LAN Access using PPP • Personal Area Network • Generic Object Exchange • Generic Object Push • Synchronization • Headset • Printer • Human Interface Devices (Keyboard/Mouse) • Handsfree • PBAP (for the Windows 7 and Windows Vista operating systems only) • VDP-Sync Profile (for the Windows 7 and Windows Vista operating systems only) Usage environment and your health Integrated wireless cards emit radio fre
Brazil wireless-radio compliance information Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. This equipment is a secondary type device, that is, it is not protected against harmful interference, even if the interference is caused by a device of the same type, and it also cannot cause any interference to primary type devices.
• • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003.
Battery recycling information for Taiwan Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
China RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS Appendix C.
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Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
The Wake On LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode. To disable the setting of Wake on LAN for sleep mode, do the following: 1.
Appendix E. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Secure Data Disposal ThinkPad ThinkPad logo TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U. S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
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Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
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