Operation Manual

•Theprogramisdesignedtooperatewithyouroperatingsystem.

•Otherprogramsrunproperlyonyourcomputer.

•Thenecessarydevicedriversareinstalled.

•Theprogramworkswhenitisrunonsomeothercomputer.

Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied

withtheprogram.

Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.

USBproblem

Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.

Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.

EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe

installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland

ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou

arepromptedforanadministratorpasswordorconﬁrmation,typethepasswordorprovideconﬁrmation.

Referto“DiagnosingproblemswithLenovoCompanion”onpage85andrunadiagnostictestofthe

USBconnector.

Dockingstationproblem

Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto

resumeoperation.

Solution:Ensurethat:

•Theacpoweradapterisconnectedtothedockingstation.

•Thecomputerissecurelyattachedtothedockingstation.

Chapter8.Troubleshootingcomputerproblems101