Hardware Maintenance Manual

Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage31
•“RecoveryoverviewfortheWindows8operatingsystem”onpage32
•“Passwords”onpage34
•“Powermanagement”onpage36
•“Symptom-to-FRUindex”onpage37
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.
RestoringthefactorycontentsbyusingtheRecoveryDiscSet
Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe
factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout
whichdiscstoorder,goto:
http://www.lenovo.com/serviceparts-lookup
Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore
thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:
Notes:
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou
use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.
1.ConnectanexternalCD/DVDdrive.
2.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.OpentheThinkPadSetupprogramandselectStartup➙Boot.
b.SelecttheCD/DVDdriveasthe1stBootDevice.
3.InsertthebootablerecoverydiscintotheCD/DVDdrive.
4.StartthecomputerfromtheexternalCD/DVDdrive.
5.Whenpromoted,selectyourlanguageandclickNext.
6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.
7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.
Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.
8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove
theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentofinish
therecovery.
©CopyrightLenovo2012,2014
31