Operation Manual

•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery,orreplacethebatterywithafullychargedone.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,entertheThinkPadSetupprogram.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
•Message:1802:Unauthorizednetworkcardispluggedin.
Solution:Thenetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2100:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2101:DetectionerroronHDD1(UltrabayHDD)).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2102:DetectionerroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2111:ReaderroronHDD1(UltrabayHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2112:ReaderroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
Chapter10.Troubleshootingcomputerproblems137