Operation Manual

–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
–Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddooneofthefollowing:
–ForWindows7,Windows8,andWindows8.1:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dooneofthefollowing:
–ForWindows7,Windows8,andWindows8.1:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorprogram?Ifyou
did,havetheexternalmonitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.See“Choosingadisplaymode”onpage38
.
•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.Refer
tothesolutiontotheaboveproblem.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstmakesurethatyourexternalmonitorsupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.For
details,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
144UserGuide