User guide
–Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickanywhereonthedesktop,andclickPersonalize.
2.ClickDisplayattheleft.
3.SelectChangedisplaysettings.Checkwhetherthescreenresolutioniscorrectlyset.
4.ClickAdvancedSettings.
5.ClicktheAdaptertab.Ensurethatthecorrectdevicedrivernameisshownintheadapterinformation
window.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconfirmation,type
thepasswordorprovideconfirmation.ChecktheDevicestatusboxandmakesurethatthedevice
isworkingcorrectly.Ifnot,clicktheTroubleshootbuttonandfollowtheinstructionsonthescreen.
7.ClicktheMonitortab.Ensurethatthecorrectdevicedrivernameisshownintheadapterinformation
window.
8.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconfirmation,type
thepasswordorprovideconfirmation.ChecktheDevicestatusboxandmakesurethatthedevice
isworkingcorrectly.Ifnot,clicktheTroubleshootbuttonandfollowtheinstructionsonthescreen.
9.ClicktheColorManagementtab.Checkwhetherthecolorqualityiscorrectlyset,andensure
thattheotherinformationalsoiscorrect.Ifyouarepromptedforanadministratorpasswordor
confirmation,typethepasswordorprovideconfirmation.ChecktheDevicestatusboxandensure
thatthedeviceisworkingcorrectly.Ifnot,clicktheTroubleshootbuttonandfollowtheinstructions
onthescreen.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Didyouinstalltheoperatingsystemorprogramcorrectly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,tapthedisplay-modeicon
intheFunctionmode,andthenselectthe
desiredmonitor.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
120UserGuide