User manual

Table Of Contents
Errormessages
Whenthefollowingerrormessagesaredisplayedonthescreen,takethecorrespondingsolutions.
Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboardmust
bereplaced.Havethetabletserviced.
Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings.PressF10,andthenpressEntertorestartthesystem.Ifyourtabletstillhas
aproblem,havethetabletserviced.
Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethetabletserviced.
Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardmustbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethetabletserviced.
Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardmustbereplaced,
andtheUUIDmustbereinstalled.Havethetabletserviced.
Message:0190:Criticallow-batteryerror
Solution:Thetabletturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothetablet
andchargethebattery.
Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
Message:0270:RealTimeClockError
Solution:SystemRealTimeClockisnotfunctional.Havethetabletserviced.
Message:0271:CheckDateandTimesettings
Solution:Neitherthedatenorthetimeissetinthetablet.SetthedateandtimeinThinkPadSetup.
Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthistablet.Removeit.
Message:1820:Morethanoneexternalfingerprintreaderisattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
Message:2101:DetectionerroronSSD1(M.2)
Solution:TheM.2solid-satedrivedeviceisnotworking.HavetheM.2solid-satedrivedeviceserviced.
Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2solid-satedrivedeviceisnotworking.HavetheM.2solid-satedrivedeviceserviced.
Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethetabletserviced.
Message:2201:MachineUUIDisinvalid.
Chapter7.Troubleshooting59