User manual

Table Of Contents
LenovoCustomerSupportCenter
Inmostcases,youcansolveyourtabletproblemsbyreferringtotheerrormessagesolutions,running
diagnosticapps,orconsultingtheLenovoWebsite.Ifyoustillencountertabletproblemsafterthe
self-troubleshoot,contactLenovoCustomerSupportCenter.
Ifpossible,benearyourtabletwhenyoumakethecall.
BeforecallingLenovo
BeforeyoucontactLenovo,dothefollowingpreparationsforaquickservice:
Registeringyourtablet
RegisteryourtabletwithLenovosothatyoucangetpromptsupport.Formoreinformation,see
“Registeringyourtablet”onpage17
.
Installingsystemupdates
Installingthelatestdriversorsoftwaremightresolvetheproblems.Todownloadthelatestdriversor
software,gotohttp://www.lenovo.com/support.
Gettingtheproofofpurchase
Recordingthemachinetypeandserialnumber
Recordingtheproblemdetails
Whatistheproblem?Isitcontinuousorintermittent?
Isthereanerrormessage?Whatistheerrorcode,ifany?
Whatoperatingsystemareyouusing?Whichversion?
Whichsoftwareprogramswererunningatthetimeoftheproblem?
Cantheproblembereproduced?Ifso,how?
LenovoSupportphonenumbers
TogettheLenovoSupportphonenumbersforyourcountryorregion,dooneofthefollowing:
Chapter7.Troubleshooting63