Operation Manual

8.Playanysoundviathemusicprogram.Makesurethatsoundcomesfromaheadphoneattached
directlytothesystem.
Formoreinformation,refertothehelpinformationsystemofRealtekHDManager.
Note:IntheVolumeMixerwindowofRealtekHDManager,acheckmarkbytheentryforadevice,
suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice,showsthat
thedevicehasbeenselected.
Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.ClickStartControlPanel.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisxedbythehardwareand
cannotbechanged.
Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The
applicationsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailable
tocontrolthesoundfromwithintheapplication.
Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwantto
listentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Fordetails,
refertothehelpinformationsystemforRealtekHDAudio.
Fingerprintreaderproblems
Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthengerprintreader,see“Usingthengerprintreaderonpage56
.
Chapter10.Troubleshootingcomputerproblems141