Hardware Maintenance Manual ThinkServer RD220 Types 3797, 3798, 3779, and 3729
ThinkServer RD220 Types 3729, 3779, 3797, and 3798 Hardware Maintenance Manual
Note: Before using this information and the product it supports, read the general information in “Notices,” on page 247 and the Warranty and Support Information document on the ThinkServer Documentation DVD. Second Edition (November 2009) © Copyright Lenovo 2005, 2009. Portions © Copyright International Business Machines Corporation 2007, 2008.
Contents Chapter 1. About this manual . . Important Safety Information . . . Important information about replacing Turkish statement of compliance . . . . . . . . . . . . . . . . . . . . RoHS compliant FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 1 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3. General information Introduction . . . . . . . .
System event/error log messages . Solving power problems . . . . . Hard disk drive problems. . . . . Solving Microprocessor problems. . Solving Ethernet controller problems Solving undetermined problems . . Problem determination tips . . . . Calling IBM for service . . . . . iv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a SAS controller from the SAS riser card . . . . . Installing a SAS controller on the SAS riser card . . . . . . Moving the SAS-controller retention bracket . . . . . . . . Removing a SAS controller battery from the remote battery tray Installing a SAS controller battery on the remote battery tray . Removing a hot-swap hard disk drive . . . . . . . . . . Installing a hot-swap hard disk drive. . . . . . . . . . . Removing a CD-RW/DVD drive . . . . . . . . . . . . Installing a CD-RW/DVD drive . . . .
vi ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual
Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server. It describes the diagnostic tools that come with the server, error codes and suggested actions, and instructions for replacing failing components. The most recent version of this document is available at http://www.lenovo.com/ support. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 3.
are not required to have RoHS compliant parts. If the parts are not compliant originally, replacement parts can also be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be compliant. Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identified with unique FRU part numbers.
Chapter 2. Safety information Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury. The information in this section addresses only those items.
v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge. Do not use this type of mat to protect yourself from electrical shock. v Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Safety statements Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled ″Statement 1,″ translations for that caution statement are in the Safety Information document under ″Statement 1.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only a type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices.
3. From Family list, select ThinkServer, and click Continue. 4. Click Downloads and drivers to download firmware updates. 5. Click User’s guides and manuals for documentation. v Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it. v If the server has redundant power, each of the power-supply bays has a power supply installed in it. v There is adequate space around the server to allow the server cooling system to work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans.
v The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on. v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it.
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Introduction The four types of replaceable components are: v Consumables: Purchase and replacement of consumables (components, such as batteries and printer cartridges, that have depleting life) is your responsibility. If Lenovo acquires or installs a consumable component at your request, you will be charged for the service.
IMM Premium is required to enable the remote presence and blue-screen capture features.
v v v v v The server comes with two integrated Broadcom Gigabit Ethernet controllers, which support connection to a 10-Mbps, 100-Mbps, or 1000-Mbps network. Large data-storage and hot-swap capability The server supports up to eight or twelve 2.5-inch hot-swap hard disk drives in the hot-swap bays (depending on the model and optional devices installed). With the hot-swap feature, you can add, remove, or replace hard disk drives without turning off the server.
Specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall. Notes: 1.
Table 1. Features and specifications Microprocessor: v Dual Core or Quad Core Intel® Xeon, with integrated memory controller and Quick Path Interconnect (QPI) architecture v Designed for XBGA 1366 socket v Scalable up to four cores v 32 KB instruction cache, 32 KB data cache, and 8 MB cache that is shared among the cores v Support for up to two microprocessors v Support for Intel Extended Memory 64 Technology (EM64T) Note: v Use the Setup utility to determine the type and speed of the microprocessors.
Software Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported Windows® and Linux operating systems and device drivers on your server.TheEasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The User Guide for the EasyStartup program is on the DVD and can be accessed directly from the program’s interface.
Chapter 4. General Checkout You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes. The documentation that comes with your operating system and software also contains troubleshooting information.
2) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3) From Family list, select ThinkServer, and click Continue. 4) Click Downloads and drivers to download firmware updates. For information about DSA command-line options, go to: http://www.lenovo.com/support 3. Follow the problem-resolution procedures. The four problem-resolution procedures are presented in the order in which they are most likely to solve your problem.
Many configuration problems are caused by loose power or signal cables or incorrectly seated adapters. You might be able to solve the problem by turning off the server, reconnecting cables, reseating adapters, and turning the server back on. See the Installation and User Guide for the instructions to perform the checkout procedures.
3) From Family list, select ThinkServer, and click Continue. 4) Click on Troubleshooting. For more troubleshooting information, see the Installation and User Guide. If the problem remains, contact Lenovo or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. To open an online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any error codes and collected data.
Chapter 5. Diagnostics Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1. Determine what has changed.
3. Follow the problem-resolution procedures. The four problem-resolution procedures are presented in the order in which they are most likely to solve your problem. Follow these procedures in the order in which they are presented: a. Check for and apply code updates. Most problems that appear to be caused by faulty hardware are actually caused by the UEFI firmware (formerly BIOS firmware), device firmware, or device drivers that are not at the latest levels. 1) Determine the existing code levels.
documentation for the associated controller and management or controlling software to verify that the controller is correctly configured. Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or Lenovo software or devices, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
hardware replacement. To open an online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any error codes and collected data. Undocumented problems If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo.
Checkpoint codes track the progress of POST routines at system startup or reset. Checkpoint codes are shown on the checkpoint display, which is on the light path diagnostics panel. See “Checkpoint codes” on page 41 for more information. POST When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST.
Error logs The POST error log contains the three most recent error codes and messages that were generated during POST. The RMM system event log contains monitored events, such as a threshold that is reached or a device that fails. The system event/error log contains messages that were generated during POST and all system status messages from the service processor. The following illustration shows an example of a RMM system event log entry.
Viewing error logs from the Server Configuration and Boot Management program For complete information about using the Server Configuration and Boot Management program, see the Installation and User’s Guide. To view the error logs, complete the following steps: 1. Turn on the server. 2. When the prompt Press F1 to enter Setup appears, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to view the error logs. 3.
Event/Error Log. When any log entry is displayed, press Enter (Clear xxxx log is highlighted on each entry page, where xxxx is the name of the log that you are viewing). Note: The POST error log is automatically cleared with each system restart. POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure Before performing the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page 3.
Performing the checkout procedure To perform the checkout procedure, complete the following steps: 1. Is the server part of a cluster? v No: Go to step 2. v Yes: Shut down all failing servers that are related to the cluster. Go to step 2. 2. Complete the following steps: a. Check the power supply LEDs, see “Power-supply LEDs” on page 50. b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/servers/eserver/serverproven/compat/us/.
Checkpoint codes A checkpoint code is a value produced by the UEFI indicating the point at which the system stopped during startup and Power-On Self Test (POST); it does not provide error codes or suggest replacement components. These codes may be used for more in-depth troubleshooting by Lenovo support. Checkpoint codes are shown on the checkpoint code display on the light path diagnostics panel (see “Light path diagnostics LEDs” on page 44 for the location of the display area).
2. To view the light path diagnostics panel, slide the latch to the left on the front of the operator information panel and pull the panel forward. This reveals the light path diagnostics panel. Lit LEDs on this panel indicate the type of error that has occurred. The following illustration shows the light path diagnostics panel. Note any LEDs that are lit, and then push the light path diagnostics panel back into the server.
12v channel error LEDs indicate an overcurrent condition. Table 4 on page 143 identifies the components associated with each power channel, and the order in which to troubleshoot the components. The following illustration shows the LEDs on the riser card. PCI Slot 2 error LED PCI Slot 1 error LED Chapter 5.
Remind button You can use the remind button on the light path diagnostics panel to put the system-error LED on the operator information panel into Remind mode. When you press the remind button, you acknowledge the error but indicate that you will not take immediate action. The system-error LED flashes while it is in Remind mode and stays in Remind mode until one of the following conditions occurs: v All known errors are corrected. v The server is restarted.
LED Problem Action FAN A fan has failed, is operating too slowly, Replace the failing fan, which is indicated by a lit LED near the or has been removed. The TEMP LED fan connector on the system board. might also be lit. Note: If an LED that is next to an unused fan connector on the system board is lit, a PCI riser-card assembly might be missing: replace the PCI riser-card assembly. Both PCI riser-card assemblies must always be present. TEMP The system temperature has exceeded a threshold level.
LED Problem Action BRD An error has occurred on the system board. 1. Check the LEDs on the system board to identify the component that is causing the error. The BRD LED can be lit for the following conditions: v Battery v Missing PCI riser-card assembly v Failed voltage regulator 2. Check the system-error log for information about the error. 3. Replace any failed or missing replaceable components, such as the battery or PCI riser-card assembly. 4.
A checkpoint code (See checkpoint code display 1 ) is either a byte or a word value produced by UEFI and sent to the I/O port indicating the point at which the system stopped during the boot block and Power-On Self Test (POST). It does not provide error codes or suggest replacement components. These codes can be used by Lenovo Support for more in depth troubleshooting. v Remind button: This button places the system-error LED on the front panel into Remind mode.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. LED Description Action OVER SPEC The server was shut down due to a 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
The following illustration shows the locations of the power-supply LEDs. The following table describes the problems that are indicated by various combinations of the ac power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems. Chapter 5.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
operating system by pressing the power-control button. If a power failure occurs while the server is turned on, the server will restart automatically when power is restored. For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options.
Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major components of the server. As you run the diagnostic programs, text messages are displayed on the screen and are saved in the test log. A diagnostic text message indicates that a problem has been detected and provides the action you should take as a result of the text message. Make sure that the server has the latest version of the diagnostic programs.
Exception: If there are multiple error codes or diagnostics LEDs that indicate a microprocessor error, the error might be in a microprocessor or in a microprocessor socket. See “Solving Microprocessor problems” on page 144 for information about diagnosing microprocessor problems. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the server stopped.
Table 3. DSA diagnostic messages v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 3. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Flag 4: Library Hardware D (C) This flag is set when the tape drive fails the power-on self-test or a mechanical error occurs that requires a power cycle to recover. This flag is internally cleared when the drive is powered-off. Flag 13: Library Pick Retry (W) This flag is set when a high retry count threshold is passed during an operation to pick a cartridge from a slot before the operation succeeds. This flag is internally cleared when another pick operation is attempted.
The flash memory of the server consists of a primary page and a backup page. The backup page is a protected area that cannot be overwritten. If the primary page becomes corrupted, the server boots from the backup page, which enables you to replace the UEFI code for the primary page. To recover the UEFI code and restore the server operation to the primary page, complete the following steps: 1. Turn off the server, and disconnect all power cords and external cables. 2. Remove the server cover.
8. Select 1 - Update POST/UEFI from the menu that contains various flash update options. 9. When you are asked whether you want to save the current code to a diskette, press N. 10. When you are asked to choose a language, select a language (from 0 to 7) and press Enter. 11. Remove the UEFI recovery diskette from the diskette drive. 12. Turn off the server, and disconnect all power cords and external cables; then, remove the server cover. 13.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Solving power problems Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition. To diagnose a power problem, use the following general procedure: 1. Turn off the server and disconnect all power cords. 2. Check for loose cables in the power subsystem.
Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Make sure that the correct device drivers, which come with the server, are installed and that they are at the latest level. v Make sure that the Ethernet cable is installed correctly. – The cable must be securely attached at all connections. If the cable is attached but the problem remains, try a different cable. – You must use Category 5 cabling. v Determine whether the hub supports auto-negotiation.
v Memory modules. The minimum configuration requirement is 1 GB DIMM per installed microprocessor. v Service processor (RMM). The following minimum configuration is required for the server to start: v One microprocessor v One 1 GB DIMM v One power supply v Power backplane v Power cord v ServeRAID SAS controller 4. Turn on the server. If the problem remains, suspect the following components in the following order: a. Power backplane b.
4. 5. 6. 7. 8. Have Have Have Have Have the the the the the same same same same same address jumpers/terminators/cabling software versions and levels diagnostics code (version) configuration options set in the system setup for the operation system control files Comparing the configuration and software setup between “working” and “non-working” systems will often lead to problem resolution.
148 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual
Chapter 6. Removing and installing FRUs Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Operator information panel The following controls, LEDs, and connectors are on the operator information panel: 1 2 3 4 5 Power-control button cover Ethernet icon LED Ethernet activity LEDs Information LED System-error LED 6 7 8 9 Release latch Locator button/locator LED Ethernet activity LEDs Power-control button/power-on LED System-board internal connectors The following illustration shows the internal connectors on the system board.
2 13 Reserved 3 4 Optional two-port Ethernet card connector PCI riser connector 1 DIMM connectors 14 15 5 Microprocessor 1 16 6 Operator information panel connector 17 7 8 Optical drive connector Front video/USB connector 18 19 9 10 11 Reserved Fan connector 1 Reserved 20 21 22 Fan connector 3 Hot-swap SAS/SATA power connector backplane 1 and 2 Hot-swap SAS/SATA power connector optional backplane 3 Hot-swap SAS/SATA configuration cable connector SAS
4 5 6 7 Video connector Ethernet connector 2 Ethernet connector 1 Systems management Ethernet connector System-board switches and jumpers Any switches or jumpers on the system board that are not shown in the illustration are reserved. See the section about recovering the unified extensible firmware interface (UEFI) code in the Hardware Maintenance Manual for information about using the UEFI boot recovery jumper. The following illustration shows the switches and jumpers on the system board.
Table 5. Callout descriptions (continued) 1 UEFI boot recovery v Pins 1 and 2: Normal (default) Loads the primary server jumper (J29) firmware (formerly called BIOS) ROM page. v Pins 2 and 3: Loads the secondary (backup) server firmware ROM page. 2 IMM recovery jumper (J147) v Pins 1 and 2: Normal (default) Loads the primary IMM firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) IMM firmware ROM page. 3 SW4 switch block (reserved) 4 SW3 switch block Notes: 1.
System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board. Note: Error LEDs remain lit only while the server is connected to power. Table 7.
SAS riser-card connectors and LEDs The following illustrations show the connectors and LEDs on the SAS riser cards. Note: Error LEDs remain lit only while the server is connected to power.
1 2 3 Adapter PCI riser-card assembly Adapter connectors PCI riser-card assembly LEDs The following illustration shows the light-emitting diodes (LEDs) on the PCI riser-card assembly. Note: Error LEDs remain lit only while the server is connected to power. 1 2 Lower PCI slot error LED Upper PCI slot error LED Installing optional devices and replacing FRUs This chapter provides hardware installation and replacement procedures for customer replaceable units.
components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. Chapter 6.
The following illustrations show the major components in the server. Note: The illustrations in this document might differ slightly from your hardware.
1 2 3 4 5 6 7 8 9 10 Cover PCI riser-card assembly PCI riser-card assembly Heat sink Microprocessor Heat-sink retention module DIMM System board Power-supply filler panel Power supply 11 12 13 14 15 16 17 18 19 20 CD/DVD drive Operator information panel Front bezel (some models) 4-drive filler panel SAS hard disk drive backplanes SAS riser card Fan bracket Fans DIMM air baffle Microprocessor 2 air baffle Removing the cover The following illustration shows how to r
5. Press the blue latch 1 on the end of the cover-release latch 4 and lift the cover-release latch 2 . Slide the cover forward 3 and lift the cover off the server. Set the cover aside. Attention: For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components.
2. Disconnect the cable from the back of the operator-information panel 2 assembly. 3. Reach inside the server and press the release tab; then, while holding the release tab down, push the assembly toward the front of the server. 4. From the front of the server, carefully pull the operator information panel assembly out of the server. 5.
2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. 3. Slide the server out of the rack. 4. Remove the cover (see “Removing the cover” on page 159). 5. Pull the hard disk drives out of the server slightly to disengage them from the backplane. See “Removing a hot-swap hard disk drive” on page 211 for details. 6.
Installing a SAS hard disk drive backplane To install the replacement SAS hard disk drive backplane, complete the following steps. 1. Connect the power and signal cables to the replacement backplane. 2. Align the backplane with the backplane slot in the chassis and the small slots on top of the hard disk drive cage. 3. Lower the backplane into the slots on the chassis. 4. Rotate the top of the backplane until the front tab clicks into place into the latches on the chassis. 5.
1 2 ServeRAID- MR10i SAS/SATA controller SAS signal cables The SATA cable is a combination power and signal cable with a shared connector on both ends. The following illustration shows the internal routing and connector for the SATA cable 1 . The following illustration shows the internal routing and connector for the operator information panel cable.
1 2 Top cover latch receptacle Operator panel cable The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover latch receptacle. 1 2 3 4 Top cover latch receptacle Cable retention tab Video cable USB cable Chapter 6.
The following illustration shows the internal routing for the configuration cable (3 backplane connectors) 1 . The following illustrations show the internal routing for the SAS hard disk drive backplane cables.
1 2 3 4 Power cable SAS signal cable Configuration cable Hard disk drive backplane Removing a PCI riser-card assembly The server comes with two riser-card assemblies that each contain two PCI Express x8 connectors. You can replace a PCI Express riser-card assembly with a riser-card assembly that contains one PCI Express Gen 2 x16 connector. See http://www.lenovo.com/thinkserver for a list of riser-card assemblies that you can use with the server. Chapter 6.
1 2 PCI riser-card assembly 2 PCI riser-card assembly 1 To remove the riser-card assembly, complete the following steps: 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. 3. Slide the server out of the rack. 4. Remove the cover (see “Removing the cover” on page 159). 5. Grasp the assembly at the front tab and rear edge and lift it to remove it from the server.
Note: The illustrations in this document might differ slightly from your hardware. 1 2 3 4 5 6 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 1. Read the safety information that begins on page 3. 2. Make sure that the server and all peripheral devices are turned off and that the power cords and all external cables are disconnected. 3.
Removing a PCI adapter from a PCI riser-card assembly This topic describes removing an adapter from a PCI expansion slot in a PCI riser-card assembly. These instructions apply to PCI adapters such as video graphic adapters and network adapters. To remove a SAS controller from the SAS riser card, go to “Removing a SAS controller from the SAS riser card” on page 203. The following illustration shows the locations of the adapter expansion slots from the rear of the server.
4. Remove the PCI riser-card assembly that contains the adapter (see “Removing a PCI riser-card assembly” on page 167). v If you are removing an adapter from PCI expansion slot 1 or 2, remove PCI riser-card assembly 1. v If you are removing an adapter from PCI expansion slot 3 or 4, remove PCI riser-card assembly 2. 5. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later). 6.
The following illustration shows the locations of the adapter expansion slots from the rear of the server. 1 2 3 4 PCI PCI PCI PCI slot slot slot slot 1 2 3 4 To install an adapter, complete the following steps. 1 2 3 Adapter Expansion-slot cover PCI riser-card assembly 1. Install the adapter in the expansion slot. a.
2. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page 163.) Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans. v Make sure that cables are not routed on top of components under the PCI riser-card assembly. v Make sure that cables are not pinched by the server components. 3.
7. Turn on the server and reconnect the peripheral devices, power cords, and external cables. Installing an Ethernet adapter To install an Ethernet adapter, complete the following steps: 1. Remove the adapter bracket 2 from the new Ethernet adapter 1 . 2. Extend the Ethernet ports through the openings in the rear of the chassis. 3. Press down on the adapter above the connector and adapter bracket. 4. Install PCI riser 1. 5. Install the cover. 6.
Removing the microprocessor 2 air baffle When you work with some optional devices, you must first remove the microprocessor 2 air baffle to access certain components. The following illustration shows how to remove the microprocessor 2 air baffle. 1 2 3 4 5 Hole Pin Microprocessor 2 air baffle Tab PCI riser-card assembly 2 To remove the microprocessor 2 air baffle, complete the following steps: 1. Read the safety information that begins on page 3. 2.
Installing the microprocessor 2 air baffle 1 2 3 4 5 Hole Pin Microprocessor 2 air baffle Tab PCI riser-card assembly 2 To install the microprocessor 2 air baffle, complete the following steps: 1. Read the safety information that begins on page 3. 2. Make sure that the server and peripheral devices are turned off (see “Turning off the server” on page 53) and that all power cords and external cables are disconnected. 3. Remove the cover (see “Removing the cover” on page 159). 4.
7. 8. 9. 10. Install PCI riser-card assembly 2. Install the cover (see “Completing the installation” on page 227). Slide the server into the rack. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Removing the DIMM air baffle When you work with some optional devices, you must first remove the DIMM air baffle to access certain components or connectors on the system board. The following illustration shows how to remove the DIMM air baffle.
Installing the DIMM air baffle The following illustration shows how to install the DIMM air baffle. 1 2 DIMM air baffle PCI riser-card assembly 1 To install the DIMM air baffle, complete the following steps: 1. Read the safety information that begins on page 3. 2. Make sure that the server and peripheral devices are turned off (see “Turning off the server” on page 53) and that all power cords and external cables are disconnected. 3. Remove the cover. 4.
Removing a PCI adapter To remove an adapter from a PCI riser-card assembly, complete the following steps. 1 2 3 Adapter Expansion slot cover PCI riser-card assembly 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server” on page 53). 3.
1 2 PCI riser-card assembly 2 PCI riser-card assembly 1 4. Remove the PCI riser-card assembly that contains the adapter (see “Removing a PCI riser-card assembly” on page 167). 5. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later). 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI expansion slot. If you have other optional devices to install or remove, do so now.
v The expansion slots in the PCI riser cards accommodate the various form factors of the non-hot-plug adapters as follows: – Expansion slot 1: Full-height, full-length – Expansion slot 2: Low-profile with standard bracket – Expansion slot 3: Full-height, full-length – Expansion slot 4: Full-height, half-length If you install a different supported riser-card assembly, the supported adapter types might be different. For a list of supported riser-card assemblies, see http://www.lenovo.com/thinkserver.
1 2 3 Adapter Expansion slot cover PCI riser-card assembly 7. Install the adapter: a. If the adapter is a full-length adapter for the upper expansion slot in the riser card, remove the full-length-adapter bracket from underneath the top of the riser-card assembly and insert it in the end of the upper expansion slot of the riser-card assembly. See “Installing the full-length-adapter bracket” on page 183 for instructions. b.
1 2 3 4 5 6 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 v PCI riser connector 1: Carefully fit the two alignment slots on the side of the assembly onto the two alignment brackets in the side of the chassis; align the rear of the assembly with the guides on the rear of the server v PCI riser connector 2: Carefully align the bottom edge (the contact edge) of the riser-card assembly with the PCI riser-card conn
To install the full-length-adapter bracket, complete the following steps: 1. Orient the riser-card assembly as shown. 2. Remove the full-length-adapter bracket from the storage location. a. Press the bracket tab 3 and slide the bracket toward the end of the riser-card assembly. b. Push the bracket out of the storage location on the riser-card assembly. 3. Align the bracket with the end of the riser-card assembly as shown. 4.
Removing a virtual media key 1 2 3 4 Virtual media key connector Virtual media key (front) Mounting bracket (rear) Mounting tab To remove a virtual media key, complete the following steps: 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Slide the server out of the rack. 4. Remove the cover (see “Removing the cover” on page 159). 5. Locate the virtual media key on the system board.
1 2 3 4 Virtual media key connector Virtual media key (front) Mounting bracket (rear) Mounting tab To install a virtual media key, complete the following steps: 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server” on page 53). 3. Remove the cover (see “Removing the cover” on page 159). 4.
6. Remove the air baffle over the DIMMs (see “Removing the DIMM air baffle” on page 177). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. 7. Open the retaining clip 2 on each end of the DIMM connector and lift the DIMM 1 from the connector. 8. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
1 2 Microprocessor 2 Microprocessor 1 v The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ thinkserver/ for a list of supported memory modules for the server. v The server supports a maximum of 16 single-rank or dual-rank DIMMs.
v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format. ggg eRxff-PC3-wwwwwm-aa-bb-cc where: ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) e is the number of ranks 1 = single-rank 2 = dual-rank 4 = quad-rank ff is the device organization (bit width) 4 = x4 organization (4 DQ lines per SDRAM) 8 = x8 organization 16 = x16 organization wwwww is the DIMM bandwidth, in MBps 6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus) 8500 = 8.
DIMM installation sequence The server requires at least one DIMM per microprocessor. The server comes with a minimum of two 1 GB DIMMs, installed in connectors 3 and 6. (Connectors 3 and 6 are the farthest connectors for channels 0 and 1 of microprocessor 1.) When you install additional DIMMs, install them in the order shown in Table 9, to maintain performance.
Figure 1. Memory channel interface layout The following table lists the DIMM connectors on each memory channel. Table 10. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor.
Table 11. Memory-mirroring mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector First pair of DIMMs 1 3, 6 Second pair of DIMMs 1 2, 5 Third pair of DIMMs 1 1, 4 Fourth pair of DIMMs 2 14, 11 Fifth pair of DIMMs 2 13, 10 Sixth pair of DIMMs 2 12, 9 Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode. When you install or remove DIMMs, the server configuration information changes.
5. Remove the DIMM air baffle (see “Removing the DIMM air baffle” on page 177). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. 6. Open the retaining clip 2 on each end of the DIMM connector. 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. 8. Turn the DIMM so that the DIMM keys align correctly with the connector. 9.
1. Read the safety information that begins on page 3 and “Installation guidelines” on page 11. 2. 3. 4. 5. 6. If only one power supply is installed, turn off the server and peripheral devices. Disconnect the power cord from the power supply that you are removing. Grasp the power-supply handle. Press the orange release latch to the left and hold it in place.
CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
4. Connect the power cord for the new ac power supply to the power-cord connector on the power supply. The following illustration shows the ac power-supply connectors 1 on the rear of the server. 5. Route the power cord through the power-supply handle and through any cable clamps on the rear of the server, to prevent the power cord from being accidentally pulled out when you slide the server in and out of the rack. 6. Connect the power cord to a properly grounded electrical outlet. 7.
4. Lift the fan out of the server, holding the vertical tabs 1 . 5. Replace the fan within 30 seconds (see “Installing a hot-swap fan”). If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 227. Installing a hot-swap fan The server comes with three replaceable double-fans. For proper cooling, the server requires that all three fans be installed at all times.
4. Align the vertical tabs on the fan with the slots on the fan cage bracket. 5. Push the new fan into the fan connector on the system board. Press down on the top surface of the fan to seat the fan fully. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 227. Removing the fan bracket To replace some components or to create working room, you might have to remove the fan-bracket assembly.
1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Remove the cover. 4. Remove the fans (see “Removing a hot-swap fan” on page 196). 5. Remove the PCI riser-card assemblies and the DIMM air baffle (see “Removing a PCI riser-card assembly” on page 167 and “Removing the DIMM air baffle” on page 177). 6.
Installing the fan bracket To install the fan bracket, complete the following steps. 1. Lower the fan bracket into the chassis. 2. Align the holes in the bottom of the bracket with the pins 2 in the bottom of the chassis. 3. Press the bracket into position until the fan-bracket release levers 1 click into place. 4. Replace the fans (see “Installing a hot-swap fan” on page 197). 5.
1 2 3 SAS riser card SAS controller Release tab 1. Press the assembly release latch toward the rear of the server and lift that end of the SAS controller assembly a little. Place your fingers underneath the upper portion of the SAS riser card and lift the assembly from the system board. 2. Lift the assembly out of the server. Chapter 6.
v Tape-enabled server model: 1. Press down on the assembly release latch 2 and lift up on the tab to release the SAS controller assembly, which includes the SAS riser card 1 , from the system board. 2. Lift the front and back edges of the assembly to remove the assembly from the server. Installing the SAS riser card and controller assembly To install the SAS riser-card and controller assembly in the server, complete the steps for the applicable server model.
2. Press down on the SAS riser card and the rear edge of the SAS controller until the SAS riser card is firmly seated and the SAS controller card retention latch clicks into place. v Tape-enabled server model: 1. Align the pins on the back side of the SAS riser card 2 with the slots on the server chassis 4 . 2. Make sure that any tape drive cables are routed correctly underneath the SAS riser card. For information about the cable routing, see “Installing a tape drive” on page 215. 3.
To remove the SAS controller from a SAS riser card, complete the following steps: 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server” on page 53). 3. Remove the cover (see “Removing the cover” on page 159). 4. Locate the SAS riser-card and controller assembly near the left front corner of the server. 5. Disconnect the SAS signal cables from the connectors on the SAS controller. 6.
the instructions in this topic; use the instructions in “Installing a PCI adapter” on page 180 and “Removing a PCI adapter” on page 179. To install a SAS controller on the SAS riser card, complete the following steps: 1. Make sure that the server is turned off, all external cables and power cords are disconnected, and the cover has been removed. 2.
The battery comes partially charged, at 30% or less of capacity. Run the server for 4 to 6 hours to fully charge the controller battery. The LED just above the battery on the controller remains lit until the battery is fully charged. Until the battery is fully charged, the controller firmware sets the controller cache to write-through mode; after the battery is fully charged, the controller firmware re-enables write-back mode. 2.
1 2 3 RAID controller Retention bracket SAS riser card 5. Remove the retention bracket from the current location: a. Pinch the bottoms of both bracket posts and push the posts up out of the SAS riser-card assembly. b. Rotate the bracket 2 to free the bracket tab from the slot on the SAS riser-card assembly 1 . 6. Install the retention bracket in the new location on the SAS riser-card assembly: a. Insert the bracket tab 2 into the slot on the SAS riser-card assembly 1 . b.
1. Read the safety information that begins on page Chapter 2, “Safety information,” on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Remove the cover (see “Removing the cover” on page 159). 4. Locate the remote battery tray in the server and remove the battery that you want to replace: a. Remove the battery retention clip 2 from the tabs 1 that secure the battery 4 to the remote battery tray 3 . b.
battery from the battery carrier. 1 2 3 4 5 Battery cable Remote battery cable connector Battery Battery carrier Battery connector e. If you are instructed to return the SAS controller battery, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a SAS controller battery on the remote battery tray To install a SAS controller battery on the remote battery tray, complete the following steps: 1.
1 2 Remote battery cable connector Remote battery cable c. On the remote battery tray, find the pattern of recessed rings that matches the posts on the battery and battery carrier. 1 2 3 4 5 6 Posts Battery retention clip Battery Battery tray Post Rings d. Press the posts into the rings and underneath the tabs on the remote battery tray. e. Secure the battery to the tray with the battery retention clip. 2. Install the cover “Completing the installation” on page 227.
Removing a hot-swap hard disk drive Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. To remove a hard disk drive from a hot-swap bay, complete the following steps. 1. Read the safety information that begins on page 3. 2. Press up on the release latch 2 at the top of the drive front. 3. Rotate the handle 1 on the drive downward to the open position. 4.
1 2 3 Handle Latch Filler panel handle To install a drive in a hot-swap bay, complete the following steps. Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. 1. Orient the drive as shown in the illustration. 2. Make sure that the tray handle is open. 3. Align the drive assembly with the guide rails in the bay. 4. Gently push the drive assembly into the bay until the drive stops. 5.
Removing a CD-RW/DVD drive To remove the CD-RW/DVD drive, complete the following steps. 1. Read the safety information that begins on page 3. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Slide the server out of the rack; then, remove the cover (see “Removing the cover” on page 159). 4. Press the release tab down 1 to release the drive; then, while you press the tab, push the drive toward the front of the server. 5.
Installing a CD-RW/DVD drive To install the replacement CD-RW/DVD drive, complete the following steps. 1. Attach the drive-retention clip 1 to the side of the drive. 2. Slide the drive into the CD/DVD drive bay (using the alignment pins 2 ) until the drive clicks into place. 3. Install the cover (see “Completing the installation” on page 227). 4. Slide the server into the rack. 5. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.
7. Remove the tape drive 1 from the drive tray 2 by removing the four screws on the sides of the tray. 8. If you are not installing another drive in the bay, insert the tape drive filler panel into the empty tape drive bay. 9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a tape drive 1 SAS riser card To install a tape drive, complete the following steps: 1.
1 2 3 Tape drive Tray Latch 3. Prepare the drive according to the instructions that come with the drive, setting any switches or jumpers. 4. Slide the tape-drive assembly most of the way into the tape-drive bay. 5. Using the cables from the former tape drive, connect the signal and power cables to the back of the tape drive. 6. Make sure all the cables are out of the way, and slide the tape-drive assembly the rest of the way into the tape-drive bay. 7.
v Microprocessor 1: PCI riser-card assembly 1 and DIMM air baffle (see “Removing a PCI riser-card assembly” on page 167 and “Removing the DIMM air baffle” on page 177) v Microprocessor 2: PCI riser-card assembly 2 and microprocessor 2 air baffle (see “Removing a PCI riser-card assembly” on page 167 and “Removing the microprocessor 2 air baffle” on page 175). 5. Open the heat-sink release lever to the fully open position. 1 2 3 4 Heat-sink release lever Microprocessor Retainer bracket Lock tab 6.
Installing a microprocessor and heat sink Read the documentation that comes with the microprocessor to determine whether you must update the firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. To download the most current level of server firmware, complete the following steps: 1. Go to: http://www.lenovo.
Attention: v Do not touch the microprocessor contact; handle the microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. v Handle the microprocessor carefully. Dropping the microprocessor during installation or removal can damage the contacts. v Do not use excessive force when you press the microprocessor into the socket.
c. If the new heat sink did not come with thermal grease, apply thermal grease on the microprocessor before you install the heat sink (see “Thermal grease”). d. Align the heat sink above the microprocessor with the thermal grease side down. e. Slide the flange of the heat sink into the opening in the retainer bracket. f. Press down firmly on the heat sink until it is seated securely. g. Rotate the heat-sink release lever to the closed position and hook it underneath the lock tab. 6.
Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22 mL) of the grease will remain in the syringe. 6. Continue with step 5d on page 220 of the “Installing a microprocessor and heat sink” on page 218 procedure. Removing the battery Statement 2: CAUTION: When replacing the lithium battery, use only battery recommended by the manufacturer.
7. Locate the battery on the system board 1 . 8. Remove the battery: a. Use one finger to push the battery horizontally out of its housing, pushing it away from the PCI riser 2. b. Lift the battery from the socket. 9. Dispose of the battery as required by local ordinances or regulations. See the Important Notices and Safety Information on the ThinkServer Documentation DVD for more information.
v After you replace the battery, you must reconfigure the server and reset the system date and time. v To avoid possible danger, read and follow the following safety statement. Statement 2: CAUTION: When replacing the lithium battery, use only battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
7. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You must wait approximately 20 seconds after you connect the power cord of the server to an electrical outlet before the power-control button becomes active. 8. Start the Setup utility and reset the configuration. v Set the system date and time. v Set the power-on password. v Reconfigure the server. Removing a heat-sink retention module To 1. 2. 3.
2. Install the four screws that secure the module to the system board. Attention: Make sure that you install each heat sink with its paired microprocessor (see steps 3 and 4 on page 224). 3. Install the microprocessor, heat sink, and applicable air baffle (see “Installing a microprocessor and heat sink” on page 218). 4. Install the cover. 5. Slide the server into the rack. 6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.
v The riser-card assemblies with adapters (see “Removing a PCI riser-card assembly” on page 167) v The SAS riser card and controller assembly (see “Removing the SAS riser card and controller assembly” on page 200) 6. If an Ethernet daughter card is installed in the server, remove it. 7. If a virtual media key is installed in the server, remove it. (See “Removing a virtual media key” on page 185 for instructions). 8.
To reinstall the system board, complete the following steps. 1. Align the system board as tilted shown, then rotate and lower it flat and slide it back toward the rear of the server. 2. Reconnect to the system board the cables that you disconnected in step 11 of “Removing the system board” on page 225. 3. Rotate the system board release latch toward the rear of the server until the latch clicks into place. 4. Install the fans. 5.
4. If you removed the server cover, replace it: a. Make sure that all internal cables are correctly routed. b. Place the cover-release latch 1 in the open (up) position. c. Insert the bottom tabs of the top cover into the matching slots in the server chassis. d. Press down on the cover-release latch to slide the cover forward and lock the cover in place. e. Slide the server into the rack. 5. Install the server in a rack.
1 2 3 4 5 6 Ethernet 3 (optional) Ethernet 4 (optional) Power supply 1 Power supply 2 Power cord connectors USB 4 7 8 9 10 11 12 USB 3 Serial Video Ethernet 2 Ethernet 1 Systems-management (Ethernet) You must turn off the server before you connect or disconnect cables from the server. Exception: in order to view the error LEDs inside the server, you must leave the power cables connected to the power supplies.
230 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual
Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 The following replaceable components are available for the ThinkServer RD220 Type 3729, 3779, 3797, and 3798 server, except as specified otherwise in “Replaceable server components.” To check for an updated parts listing on the Web, go to: http://www.lenovo.com/support for the information.
The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware.
The following table lists the part numbers for the server components. Table 13. View 1 CRUs and FRUs, Type 3729 Description CRU part number (Tier 1) 1 Cover (models CTO All Models) 49Y5363 2 PCI Express riser card assembly (1 x 16) (models CTO) 43V7064 3 PCI Express riser card assembly (2 x 8) (models CTO) 43V7063 4 Heat sink (models CTO All Models) 49Y4820 5 Microprocessor - 2.93 GHz 95 W (models CTO) 46D1262 5 Microprocessor - 2.80 GHz 95 W (models CTO) 46D1263 5 Microprocessor - 2.
Table 13. View 1 CRUs and FRUs, Type 3729 (continued) Index Description CRU part number (Tier 1) Mulitburn (models CTO) 44W3256 Hard disk drive, 300Gb 2.
Table 13. View 1 CRUs and FRUs, Type 3729 (continued) Index CRU part number (Tier 1) Description Cable, operator information panel (models CTO All Models) 46C4139 Cable, SAS signal (165 mm) (models CTO All models) 46M6439 Cable, SAS signal (200 mm) (models CTO All models) 46M6437 Cable, USB/video (models CTO All Models) 46C4146 Bling Bling Ops Diag Panel (models CTO All models) 46M3560 CRU part number (Tier 2) FRU part number CRU part number (Tier 2) FRU part number Table 14.
Table 14. View 1 CRUs and FRUs, Type 3779 (continued) Index Description CRU part number (Tier 1) 14 2.
Table 14.
Table 15. View 1 CRUs and FRUs, Type 3797 (continued) Index Description CRU part number (Tier 1) 7 Memory, 2GB DDR3-1333 1Rx4 LP RDIMM (models CTO) 46U1993 7 Memory, 4GB DDR3-1333 2Rx4 LP RDIMM (models CTO) 46U1994 8 System board (models CTO) 10 Power supply, 675 W (models CTO) 39Y7201 11 DVD drive (models CTO) 44W3254 12 Operator information panel (models CTO All Models) 46U2140 14 2.
Table 15.
Table 16. View 1 CRUs and FRUs, Type 3798 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 5 Microprocessor - Quad-Core Intel Xeon E5520 (2.26GHz 8MB L2 Cache 1066MHz FSB 80w) (models CTO 15G 15M 15V 15E 1DG 1DM 1DV 1DE 1EG 1EM 1EV 1EE 1FU 1FS 1FY 1FG 1FM 1FV 1FE 1HG 1HM 1HV 1HE) 46D1267 5 Microprocessor - 2.
Table 16.
Table 16.
Consumable parts The following consumable parts are available for purchase from the retail store. Table 17. Consumable parts, Type 3729 Index Description Part number Battery, 3.0 volt 33F8354 ServeRAID-MR10i battery 43W4301 Table 18. Consumable parts, Type 3779 Index Description Part number Battery, 3.0 volt 33F8354 ServeRAID-MR10i battery 43W4301 Table 19. Consumable parts, Type 3797 Index Description Part number Battery, 3.0 volt 33F8354 ServeRAID-MR10i battery 43W4301 Table 20.
Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Table 22. View 1 CRUs and FRUs, Type 3779 Power cord part number Used in these countries and regions 39M5068 Argentina 2.8M (models CTO 1AY) 39M5081 US/Canada 2.8M (models CTO 1AU 1AS 1AV) 39M5199 Japan 2.8M (models CTO 1AE) 39M5123 Europe 2.8M (models CTO) 39M5165 Italy 2.8M (models CTO 1AY 1AG) 39M5102 ANZ 2.8M (models CTO 1AM) 39M5130 Denmark 2.8M (models CTO 1AG) 39M5144 S. Africa 2.8M (models CTO 1AG 1AM) 39M5151 UK 2.8M (models CTO) 39M5158 Switzerland 2.
Table 24. View 1 CRUs and FRUs, Type 3798 246 Power cord part number Used in these countries and regions 39M5068 Argentina 2.8M (models CTO 13Y 16Y 17Y 1FY 1HY 1JY 1LY) 39M5081 US/Canada 2.8M (models CTO 11V 13U 13S 13V 14V 15V 16U 16S 16V 17V 1DV 1EV 1FU 1FS 1FV 1HV 1JV 1LU 1LS 1LV) 39M5199 Japan 2.8M (models CTO 11E 13E 14E 15E 16E 17E 1DE 1EE 1FE 1HE 1JE 1LE) 39M5123 Europe 2.8M (models CTO) 39M5165 Italy 2.
Appendix. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.
Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés. Les directives déterminent la marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage des batteries et accumulateurs usés.
Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Australia and New Zealand Class A statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Japanese recycling statements 254 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual
Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Appendix.
256 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual
Part Number: 40M2493 Printed in USA (1P) P/N: 40M2493
