ThinkServer TS100 Types 6431, 6432, 6433, 6434 Installation Guide
ThinkServer TS100 Types 6431, 6432, 6433, 6434 Installation Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 81, and the Warranty and Support Information document on the ThinkServer Documentation DVD. Second Edition (April 2009) © Copyright Lenovo 2008, 2009. Portions © Copyright International Business Machines Corporation 2008. All rights reserved.
Contents Safety . . . . . . . . . . . . . . . v Chapter 1. Introduction . . . . . . . . 1 Configuring the Broadcom NetXtreme Gigabit Ethernet controller . . . . . . . . . . LSI Configuration Utility program . . . . . Notices and statements in this document . Major components of the server . . . . Chapter 5. Solving problems . . . . . 51 . . . . . . . 4 . 5 Chapter 2. Installing optional devices . . 7 Installation guidelines . . . . . . . . . . System reliability guidelines . . . . . . .
European Union EMC Directive conformance statement . . . . . . . . . . . . German Class A compliance statement . . Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . Taiwanese Class A warning statement . . iv . . . 87 . 87 . . . 88 . 89 Lenovo product service information for Taiwan 89 Chinese Class A warning statement . . . . . 89 Korean Class A warning statement . . . . . 89 Index . . . . . . . . . . . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité.
Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled “Statement 1,” translations for that caution statement are in the Safety Information document under “Statement 1.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12: CAUTION: The following label indicates a hot surface nearby.
Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
Chapter 1. Introduction This Installation Guide contains instructions for setting up the Lenovo® ThinkServer™ TS100 Machine Types 6431, 6432, 6433, 6434 server and basic instructions for installing some optional devices. More detailed instructions for installing optional devices are in the User Guide on the ThinkServer Documentation DVD, which comes with the server.
Key phone number 2 _____________________________________________ ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
The model number and serial number 1 are on the lower-right side of the bezel, as shown in the following illustrations. This illustration might differ slightly from your hardware. Note: This illustration shows a hot-swap model. A non-hot-swap hard disk drive model is also available. Important: The server keys cannot be duplicated by a locksmith. If you lose them, order replacement keys from the key manufacturer.
Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document. The following notices and statements are used in this document: v Note: These notices provide important tips, guidance, or advice.
Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
6 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Chapter 2. Installing optional devices This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up Lenovo server hardware. If you need more detailed instructions, see the User Guide on the ThinkServer Documentation DVD.
v Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and other devices. v Back up all important data before you make changes to disk drives. v Have a small flat-blade screwdriver available. v You do not have to turn off the server to install or replace hot-swap power supplies or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables.
Some models of the server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on. v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before you work inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server.
Removing the side cover Important: Before you install optional hardware devices, make sure that the server is working correctly. Start the sever, and make sure that the operating system starts, if and operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see Solving problems for diagnostic information.
Removing the two-piece bezel When you work with some devices, such as drives in bays 1 through 7 (or bays 1 through 11 if you have the 2.5-inch eight-drive model, see page Table 5 on page 17), you must first remove the two-piece bezel to access the devices. Notes: v Before you remove the upper bezel, you must unlock and remove the side cover and remove the lower bezel. v If you are removing only the lower bezel, you do not have to remove the side cover. However, the side cover must be unlocked.
5. Carefully pull the two bezel clips 1 on the left side of the upper bezel away from the chassis; then, rotate the upper bezel to the right side of the server to disengage the two right-side tabs from the chassis. Set the upper bezel aside. For instructions for reinstalling the two-piece bezel, see “Reinstalling the two-piece bezel” on page 30.
Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider when you install DIMMs: v The server supports only industry-standard, 1.8 V, 240-pin, double-data-rate 2 (DDR2), 800 MHz, PC2-5300 or PC2-6400, unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC).
Table 2. Dual-channel mode with single-rank and double-rank DIMMs (continued) First pair Second pair Remarks Single-rank Single-rank Single-rank Single-rank Single-rank Single-rank Double-rank Double-rank This configuration is the second-best choice. Double-rank Double-rank Single-rank Single-rank This configuration is the best choice. Double-rank Double-rank Double-rank Double-rank The following table shows the sequence in which DIMMs must be installed in the server. Table 3.
The following illustration shows the dual inline memory module (DIMM) 2 connectors and corresponding LEDs 1 on the system board. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
Attention: To avoid breaking the retaining clips 2 or damaging the DIMM connectors, open and close the clips gently. 5. Open the retaining clips and, if necessary, remove any existing DIMM 1 . 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the server. Then, remove the new DIMM from the package. 7. Turn the DIMM so that the DIMM keys align correctly with the slot. 8.
Installing a drive Depending on the server model, a DVD-ROM or multiburner drive might be installed in the server. The server supports 2.5-inch and 3.5-inch hot-swap SAS or hot-swap SATA hard disk drives and 3.5-inch simple-swap SATA hard disk drives (depending on the model). The following illustrations show the locations of the drive bays. Some models have seven drive bays 1 to 7 , and some models have eleven drive bays 1 to 11 . Table 5.
v The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays, and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or the PCI or PCI Express adapter slot cover in the event that you later remove the device. v For a list of supported optional devices for the server, go to: http://www.lenovo.com/accessories/.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A` Laser de Classe 1 6.
1 Release buttons 2 Drive retainer clip 9. If you are installing a 5.25-inch drive in bay 2, slide the drive into the bay. If you are installing a 3.5-inch drive in bay 2, you must attach the 5.25-inch conversion kit to the 3.5-inch drive. Note: An optional external diskette drive can only be installed in bay 3. 10. Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable SATA connector on the system board.
9. Slide the drive into the bay. Note: A tape drive can be installed in bay 1or 2. 10. Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable connector on the system board. 11. Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs). 12. If you have another drive to install or remove, do so now. 13.
v You must install either all SAS hot-swap hard disk drives or all SATA hot-swap hard disk drives in the server. Do not use both SAS and SATA drives in the same server. v Install drives in the following sequence: – For server models that support four hard disk drives, install the drives starting from the top bay to the bottom bay (bay 4, 5, 6, and then 7). – For server models that support eight hard disk drives, install the drives starting from left to right (bay 4, 5, 6, 7, 8, 9, 10, and then 11).
Table 6. Illustrations of the server models with four and eight drive bays Server model with four hot-swap drive bays Server model with eight hot-swap drive bays 1 Drive-tray assembly 2 Drive tray handle (in open position) 1 Drive-tray assembly 2 Drive tray handle (in open position) c. Gently push the drive assembly into the bay until the drive stops. d. Rotate the drive tray handle to the closed (locked) position. e.
Table 7. Drive bay IDs for hot-swap SAS/SATA models with four drive bays (continued) Drive bay ID 5 1 6 2 7 3 If your server is the eight-bay, 2.5 inch hot-swap SAS model, the IDs of the hard disk drives are shown in the following table. Table 8. Drive bay IDs for the hot-swap 2.5-inch SAS models with eight bays Drive bay ID 4 0 5 1 6 2 7 3 8 4 9 5 10 6 11 7 Installing a simple-swap SATA hard disk drive Some server models support four 3.
3. Unlock the side cover (the bezel will not disengage from the server if the cover is locked). 4. Remove the lower bezel (see “Removing the two-piece bezel” on page 11). 5. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. 6. Align the drive assembly with the guide rails in the bay (the connector end of the drive goes in first). 7.
Power and signal cables for internal drives The server uses cables to connect SATA-attached, simple-swap SATA, hot-swap SAS, and hot-swap SATA devices to the power supply and to the system board. (For the locations of the system-board connectors, see the User Guide on the ThinkServer Documentation DVD.) Review the following information before you connect power and signal cables to internal drives: v The drives that are preinstalled in the server come with power and signal cables attached.
– Slot 2, PCI Express x4 (x1) Important: The x4 designation in parentheses for slot 2 identifies an x4 slot that is designed to support x4 and x1 adapters that can downshift to operate at the x1 bandwidth. For example, if you install an x4 adapter in slot 2 that can downshift to x1 bandwidth, it will run at the x1 bandwidth. The x4 connector (slot 2) can be used for x1 and x4 adapters. Check the information that comes with your adapter for compatibility information.
Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. To install an adapter, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2.
1 Rear adapter retention bracket 4 2 Expansion-slot screw 5 3 Adapter Left side of the Front adapter retention bracket Right side of the Front adapter retention bracket 10. Install an expansion-slot screw at the rear of the adapter. 11. If you are installing a full-length adapter, press on the release lever on the right side of the front adapter-retention bracket to release the retaining tab on the left side of the bracket. 12. Connect required cables to the adapter.
Completing the installation To complete the installation, you must reinstall the two-piece bezel, reinstall the side cover, connect all the cables and, for some devices, run the Configuration/Setup Utility program. Follow the instructions in this section. Reinstalling the two-piece bezel To reinstall the two-piece bezel, complete the following steps: 1. Install the upper bezel: a. Insert the two right-side tabs on the upper bezel into the matching holes on the right side of the chassis. b.
2. Install the lower bezel: a. Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis. b. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place. Chapter 2.
Reinstalling the side cover If you removed the bezel, reinstall it before you reinstall the side cover. See “Reinstalling the two-piece bezel” on page 30. Note: The rear adapter-retention bracket rests against the server side cover. You might find it easier to lay the server on its side to reinstall the side cover. To reinstall the side cover, complete the following steps: 1.
Connecting the cables Attention: To prevent damage to equipment, connect the power cords last. If the server cables and connector panel have color-coded connectors, match the color of each cable end with the color of the connector. For example, match a blue cable end to a blue connector on the panel, a red cable end with a red connector, and so on. The following illustration shows the input/output (I/O) connectors on the rear of the server. Table 10.
Updating the server configuration When you start the server for the first time after you add or remove an internal or external device, you might receive a message that the configuration has changed. The Configuration/Setup Utility program starts automatically so that you can save the new configuration settings. For more information, see the section about configuring the server in the User Guide on the ThinkServer Documentation DVD. Some optional devices have device drivers that you must install.
Chapter 3. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server.
Hard disk drive activity LED When this LED is flashing, it indicates that the associated hard disk drive is in use. System-error LED When this amber LED is lit, it indicates that a system error has occurred. An LED on the system board might also be lit to help isolate the error. See Chapter 5, “Solving problems,” on page 51 for additional information. Detailed troubleshooting information is in the Hardware Maintenance Manual.
Rear view The following illustration shows the connectors and LEDs on the rear of the server.
Video connector Connect a monitor to this connector. USB connectors Connect USB devices to these connectors. Ethernet connector Use this connector to connect the server to a network. Ethernet transmit/receive activity LED This LED is on the Ethernet connector on the rear of the server. When this LED is lit, it indicates that there is activity between the server and the network. Ethernet link status LED This LED is on the Ethernet connector on the rear of the server.
the server. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.
40 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Chapter 4. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickly. v ThinkServer EasyStartup program This program simplifies the process of configuring your RAID controller and installing supported operating systems and device drivers. It is on the ThinkServer EasyStartup DVD provided with your server. For details, see “Using the ThinkServer EasyStartup DVD.
Automatic hardware detection RAID configuration utility Device drivers (based on the server model and detected devices) Selectable partition size and file system type Support for Windows, Red Hat, and SUSE server operating systems Installs the operating system and device drivers in an unattended mode to save time v Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster.
EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key or installation number for the operating system (if provided).
v Install operating system: This selection displays a series of choices and prompts to collect information required for installation, prepares the hard disk for installation, and then initiates the installation process using the user-provided operating-system installation CD or DVD. v About: This selection displays version information and legal notices. Typical operating system installation When you select Install operating system, you will be prompted for information required for the installation.
1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer TS100, and click Continue. 4. Select the operating system that you want from the Operating system list, and click Continue. 5. Click Operating system installation to download instructions to install the operating system.
details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5 &DisplayLang=en. Install the software using the default settings. 5. Download Microsoft Web Services Enhancement 2.0 Service Pack 3 from the following Web site: http://www.microsoft.com/downloads/ details.aspx?FamilyID=1ba1f631-c3e7-420a-bc1e-ef18bab66122&DisplayLang=en. Install the software using the default settings. Note: This specific version is required. 6. Use Windows Update to install all available critical updates. 7.
Using the Configuration/Setup Utility program Configuration/Setup is a menu-driven utility that is part of the BIOS. You can use it to perform the following tasks: v Change interrupt request (IRQ) settings v Change the startup sequence v Configure serial port assignments v Resolve configuration conflicts v Set the date and time v Set passwords and security settings To start the Configuration/Setup Utility program, complete the following steps: 1. Turn on the server.
3. Select Start Options and press Enter. Make sure that Planar Ethernet PXE/DHCP is set to Enabled. Select Startup Sequence Options and press Enter; then, set the PCI LAN: Planar device as the first startup device. 4. Press Esc twice to exit. 5. Select Save Settings in the Configuration/Setup Utility main menu and press Enter to save your changes. Configuring the Broadcom NetXtreme Gigabit Ethernet controller The Ethernet controller is integrated on the system board.
v The integrated SAS/SATA controller with RAID capabilities supports the following features: – Integrated Mirroring (IM) with hot-spare support (also known as RAID 1) Use this option to create an integrated array of two disks plus up to two optional hot spare. All data on the primary disk can be migrated.
50 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Chapter 5. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server. If you cannot locate and correct a problem by using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 77, the Hardware Maintenance Manual.
POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Hardware Maintenance Manual for more information about the POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support. 2.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 11. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
4. Reinstall the new software or new device. CD or DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Diskette drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The amount of system memory 1.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The power-control button does 1.
Serial-device problems For more information about the serial port, see the Hardware Maintenance Manual. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 12. ThinkServer EasyStartup DVD (continued) v Follow the suggested actions in the order in which they are listed in the Action Column until the problem is resolved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU’s) and which fields are field replacable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Universal Serial Bus (USB) device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
System-board LEDs The following illustration shows the LEDs on the system board. You might have to refer to this illustration when you are solving problems with the server.
76 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Getting help and information from the World Wide Web On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http://www.lenovo.com. For support on Lenovo products, go to http://www.lenovo.com/support. Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center.
Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.
80 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo.
l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
of hazardous substances. For proper collection and treatment, go to http://www.lenovo.com/lenovo/environment. For California: Perchlorate material - special handling may apply. See http://www.dtsc.ca.gov/ hazardouswaste/perchlorate/. The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance.
Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Australia and New Zealand Class A statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
Taiwanese Class A warning statement Lenovo product service information for Taiwan Chinese Class A warning statement Korean Class A warning statement Appendix B.
90 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide
Index A connector (continued) serial 2 37 Universal Serial Bus (USB) video 38 controller Ethernet 48 controls and indicators 35 cooling 8 cover installing 32 removing 10 AC power LED 37 adapter installing 28 requirements 26 scanning order 27 support bracket 5 assistance, getting 77 attention notices 4 B D backplane 22, 23 battery safety viii bay identification 17 bays 2 and 3, removable-media drives 18 bays 4-7 hot-swap drives 22 bays, filler panel 18, 20 beep codes 51 bezel installing 30 removing 11 B
error symptoms (continued) hard disk drive 64 intermittent 65 keyboard 66 keyboard, USB 74 memory 67 microprocessor 68 mouse 66 mouse, USB 74 optional devices 70 pointing device 66 pointing device, USB 74 power 71 serial port 72 software 73 USB port 66, 74 Ethernet activity LED 38 connector 38 high performance modes 48 integrated on system board 48 link status LED 38 modes 48 Remote Supervisor Adapter II SlimLine connector 38 teaming 48 Ethernet controller configuring 48 Ethernet controller, configuring 48
microprocessor problems 68 modes, Ethernet 48 mouse problems 66, 74 R network operating system (NOS) installation without EasyStartup 44 notes 4 notes, important 82 notices and statements 4 RAID adapter slot 27 redundant array of independent disks (RAID) adapter 23 reliability, system 8 removable-media drives, installing 17, 18 removing cover 10 lower bezel 11 upper bezel 12 retaining clips, dual inline memory module (DIMM) O S online publications 1 optional device installation guidelines 7 problems 7
U Universal Serial Bus (USB) connectors front 36 rear 38 problems 66, 74 upper bezel installing 30 removing 12 using Boot Menu program 47 EasyStartup 41 LSI Configuration 49 utility program Configuration/Setup 47 Utility program Configuration/Setup 47 V video connector 38 W web site publication ordering 77 support 77 Web site compatible optional devices 3 compatible options 13 Lenovo support 1, 7, 45, 48, 52 Lenovo ThinkServer TS100 products 1 options 8, 26 94 ThinkServer TS100 Types 6431, 6432, 6433,
Part Number: 46U0852 Printed in USA (1P) P/N: 46U0852
