User Guide
Table Of Contents
- Lenovo ThinkSystem DB610S Gen 6 FC SAN Switch Product Guide
- Did you know?
- Key features
- Components and connectors
- System specifications
- Models
- Firmware entitlement
- Port activation licenses
- Transceivers and cables
- Enterprise Bundle
- Management software
- Fibre Channel standards
- Power supplies and cables
- Rack installation
- Physical specifications
- Operating environment
- Warranty and support
- Services
- Regulatory compliance
- Interoperability
- External storage systems
- External backup units
- Rack cabinets
- Related publications and links
- Related product families
- Notices
- Trademarks
Warranty Upgrade (Preconfigured Support)
Services are available to meet the on-site response time targets that match the criticality of your
systems.
3, 4, or 5 years of service coverage
1-year or 2-year post-warranty extensions
Foundation Service: 9x5 service coverage with next business day onsite response
Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed
repair (available only in select markets)
Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed
repair (available only in select markets)
Managed Services
Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center
availability) and proactive management of your data center using state-of-the-art tools, systems, and
practices by a team of highly skilled and experienced Lenovo services professionals.
Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as
needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure
you systems are providing business value through optimized performance.
Technical Account Management (TAM)
A Lenovo Technical Account Manager helps you optimize the operation of your data center based
on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves
as your single point of contact to expedite service requests, provide status updates, and furnish
reports to track incidents over time. In addition, your TAM will help proactively make service
recommendations and manage your service relationship with Lenovo to make certain your needs are
met.
Enterprise Server Software Support
Enterprise Software Support is an additional support service providing customers with software
support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock
availability for critical problems plus unlimited calls and incidents helps customers address
challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic
questions, address product comparability and interoperability issues, isolate causes of problems,
report defects to software vendors, and more.
Health Check
Having a trusted partner who can perform regular and detailed health checks is central to
maintaining efficiency and ensuring that your systems and business are always running at their best.
Health Check supports Lenovo-branded server, storage, and networking devices, as well as select
Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized
Reseller.
Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only
base warranty.
If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch
a service technician to the customer site to perform the replacement. Onsite labor under base warranty is
limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs).
Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base
warranty.
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