User Guide
Table Of Contents
- Lenovo ThinkSystem DS4200 Storage Array Product Guide (withdrawn product)
- Did you know?
- Key features
- Components and connectors
- System specifications
- Controller enclosures
- Controller modules
- System upgrades
- Expansion enclosures
- Drives
- Software
- Management
- Power supplies and cables
- Physical specifications
- Operating environment
- Warranty services and upgrades
- Regulatory compliance
- Interoperability
- Adapters
- Ethernet LAN switches
- Fibre Channel SAN switches
- Rack cabinets
- Power distribution units
- Uninterruptible power supply units
- Lenovo Financial Services
- Related publications and links
- Related product families
- Notices
- Trademarks
Also available are Lenovo Services warranty upgrades and post-warranty maintenance agreements, with a
well-defined scope of services, including service hours, response time, term of service, and service
agreement terms and conditions.
Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are
available in every country. For information about Lenovo warranty service upgrade offerings that are available
in your country or area, refer to the following resources:
Service part numbers in Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com/#/services
Lenovo Services Availability Locator
https://lenovolocator.com/
In general, the following Lenovo warranty service upgrades are available:
Warranty and maintenance service upgrades:
3, 4, or 5 years of warranty service coverage
1-year or 2-year post-warranty extensions
Foundation Service: 9x5 service coverage with next business day onsite response
Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed
repair (available only in select countries)
Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed
repair (available only in select countries)
Premier Support
Premier Support service offers single point of contact for end-to-end problem resolution and
collaborative third-party software support with direct access to Lenovo’s most advanced technicians for
faster troubleshooting.
YourDrive YourData
Lenovo’s YourDrive YourData service (where applicable) is a multi-drive retention offering that ensures
your data is always under your control, regardless of the number of drives that are installed in your
Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo
replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive
YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced
Service upgrades and extensions.
Hardware Installation Services
Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking
hardware. Working at a time convenient for you (business hours or off shift), the technician will unpack
and inspect the systems on your site, install options, mount in a rack cabinet, connect to power and
network, check and update firmware to the latest levels, verify operation, and dispose of the packaging,
allowing your team to focus on other priorities.
For service definitions, country-specific details, and service limitations, please refer to the following
documents:
Lenovo Statement of Limited Warranty for Infrastructure Solutions Group (ISG) Servers and System
Storage
http://pcsupport.lenovo.com/us/en/solutions/ht503310
Lenovo Data Center Services Agreement
http://support.lenovo.com/us/en/solutions/ht116628
Regulatory compliance
Lenovo ThinkSystem DS4200 Storage Array (withdrawn product) 22