User Guide ThinkPad S431
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 131 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides and follow the instructions on the screen. First Edition (May 2013) © Copyright Lenovo 2013.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . . . Right-side view. . . . . . . . . . . . . Left-side view . . . . . . . . . . . . . Bottom view . . . . . . . . . . . . . .
Chapter 6. Replacing devices . . . . . Static electricity prevention . . . . . . . . . Disabling the built-in battery . . . . . . . . Replacing the base cover assembly . . . . . Replacing the hard disk drive or solid-state drive Replacing a memory module . . . . . . . . Replacing a Mini PCI ExpressCard for wireless LAN connection . . . . . . . . . . . . . Replacing the backup battery . . . . . . . . 63 . . . . . 63 63 64 65 67 . . 68 70 Chapter 7. Advanced configuration . .
Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . Battery recycling information for Taiwan . . . . . Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . . Recycling information for China . . . . . . . . Trademarks . . . . . . . . . . . . . . . . 126 127 127 127 Appendix C. ENERGY STAR model information . . . . . . . . . . . . . 129 Appendix D. Notices. . . . . . . . . 131 © Copyright Lenovo 2013 132 Appendix E.
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Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and ensure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than USB cable while the computer power is on; otherwise, you might damage your computer.
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
For your safety, always follow these basic precautions with your computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Save these instructions.
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled programs.
1 Camera Use the camera to take pictures or hold a video conference. For details, see “Using the integrated camera” on page 36. 2 Microphones The microphones capture sound and voice when used with an application program capable of handling audio. 3 Power button Use the power button to turn on the computer. To turn off the computer, use the Start menu shutdown option on the Microsoft® Windows® 7 operating system.
9 Fan louvers The louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. Note: The fan louvers are located behind the hinge. Right-side view Figure 2. Right-side view Note: Your computer might look slightly different from the illustration above. 1 Media card reader slot 4 USB 3.
• If you are using a headset with a function switch, for example, a headset for a mobile digital device, do not press this switch while using the headset. If you press it, the headset microphone will be disabled, and the integrated microphones on the computer will be enabled instead. • The combo audio jack does not support a conventional microphone. For more information, see “Using audio features” on page 35.
1 2 ac power connector Lenovo OneLink connector When the ac power adapter is connected to the ac power connector, it provides ac power to the computer and charges the battery. When a supported ThinkPad OneLink Dock is connected to the Lenovo OneLink connector, it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery. 2 Ethernet connector Connect your computer to a LAN with the Ethernet connector.
Bottom view Figure 4. Bottom view Note: Your computer bottom view might look slightly different from the illustration above. 1 1 Hard disk drive or solid-state drive 4 Integrated battery 2 Mini PCI ExpressCard slot for wireless LAN card 5 Memory-upgrade slot 3 Emergency reset hole 6 Stereo speakers Hard disk drive or solid-state drive Depending on the model, your computer might have a large-capacity, customer-upgradable hard disk drive that can meet a variety of storage demands.
Status indicators Your computer has several status indicators that show the status of your computer. Note: Your computer might look slightly different from the following illustration. 1 Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function. For more information, see “Special keys” on page 21. 2 Speaker mute indicator When the speaker mute indicator is on, the speakers are muted. 3 Microphone mute indicator When the microphone mute indicator is on, the microphones are muted.
The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the system status of your computer: • Blinks three times: The computer is initially connected to the power. • On: The computer is in use. • Off: The computer is off or in hibernation mode. • Slow blinking: The computer is entering sleep mode. • Fast blinking: The computer is entering hibernation mode.
On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly. The following figure shows where you can find the information about the location of the FCC ID and IC Certification number label of the computer.
The Certificate of Authenticity label of your computer is shown as below: Features This topic lists the features of your computer. Processor To view the system properties of your computer, do the following: • For Windows 7: Click Start, right-click Computer. Then click Properties. • For Windows 8: Move the cursor to the bottom right corner of the screen to bring up the charms. Then click Settings ➙ PC info.
• 4-in-1 media card reader • Combo audio jack • HDMI port • RJ45 Ethernet connector • One USB 3.0 connector • One Always On USB connector Wireless features • Integrated wireless LAN • Integrated Bluetooth Security features Fingerprint reader Specifications This section lists the physical specifications for your computer. Size • Width: 333 mm (13.11 inches) • Depth: 225 mm (8.86 inches) • Height: 21 mm to 23 mm (0.83 to 0.
• Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C to 35.0°C (41°F to 95°F) – Storage: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F).
Table 1.
Table 2.
The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.
The Lenovo Support program enables you to register your computer with Lenovo, check the computer health condition and battery status, download and view user manuals for your computer, get the warranty information of your computer, and explore help and support information. • Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies, such as Fingerprint Software, Lenovo Solution Center, and so on.
Chapter 2. Using your computer This chapter provides information on using some of the computer components.
• To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to use the battery power more effectively? • To conserve power, or to suspend operation without exiting applications or saving files, see “Power-saving modes” on page 27. • To achieve the best balance between performance and power saving, create and apply power plans. See “Managing the battery power” on page 27.
• “Computer stops responding” on page 97 • “Power problems” on page 110 Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Tap Tap on the screen with your fingertip to launch an application, select an item, or open a menu. Press and hold Press and hold an item or a blank area on the screen for a few seconds until an action occurs.
Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications or select an application from the list Swipe in and out on the left edge. Move the pointer to the upper-left corner of your screen, and then move it downward. To view all applications on the Start screen or view the application commands on an open application, such as Copy, Save, and Delete, depending on the applications Swipe in from the top or bottom edge.
Tasks Touch gestures (touch models only) Mouse actions To scroll through items, such as lists, pages, and photos Slide. Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. To move an object Drag an item to the desired location. Click, hold, and drag an item. To zoom out Move two fingers closer together. Press the Ctrl key while scrolling the mouse wheel backward. To zoom in Move two fingers farther apart. Press the Ctrl key while scrolling the mouse wheel forward.
1 • Function keys + : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each key, press the function keys directly. To input F1–F12, you need to press the Fn key and the corresponding function key. When the Fn Lock function is enabled: The Fn Lock indicator turns on. To input F1–F12, press the function keys directly.
• : For Windows 8: Opens the Settings charm. For Windows 7: Opens Control Panel. • : For Windows 8: Opens the Search charm. For Windows 7: Opens Windows Search. • : Views the programs that you have opened. • : For Windows 8: Views all the programs. For Windows 7: Opens Computer. • + : Controls the keyboard backlight There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight. • Fn+B: Has the same function as the Break key.
Note: Your computer keyboard might look slightly different from the following illustration. Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. The speed at which the cursor moves depends on the pressure you apply to the pointing stick.
Note: The TrackPoint cap used in your computer has grooves 2 as shown in the following illustration. Ensure that you replace the TrackPoint cap with a correct one that has such grooves. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.
The ac power adapter that comes with your computer has two basic components: • The transformer pack that converts ac power for use with the computer. • The power cord that plugs into the ac outlet and into the transformer pack. Attention: Using an improper power cord could cause severe damage to your computer. Connecting the ac power adapter To use the ac power adapter, do the following. Be sure to take these steps in the order in which they are given here. 1. Plug the ac power adapter into an ac outlet. 2.
Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings. To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Right-click the battery status icon from the Windows notification area and click Power Options.
By using this mode, you can turn off your computer completely without saving files or exiting from any programs that are running. When the computer enters hibernation, all open programs, folders, and files are saved to the hard disk, and then the computer turns off. To put the computer into hibernation mode, change your power plan settings. To access power plan settings, do the following: – For Windows 7: Start the Power Manager program and then click the Power Plan tab.
2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes. To resume normal operation, click OK.
• If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network.
Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. For more information about using the Bluetooth feature, refer to the Windows help information system and the Bluetooth help information system.
– Power to the wireless radio is off. – Power to the wireless radio is on. No association. – Power to the wireless radio is on. No signal. – Power to the wireless radio is on. The signal strength of the wireless connection is excellent. – Power to the wireless radio is on. The signal strength of the wireless connection is marginal. – Power to the wireless radio is on. The signal strength of the wireless connection is poor.
Note: If the monitor connector is not compatible with the HDMI port on your computer, you can use a convert cable to establish the connection. Convert cables are available as options from Lenovo at: http://www.lenovo.com/accessories/services/index.html Setting the monitor type To set your monitor type, do the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor. 3.
Changing display settings You can change the display settings, such as the display resolution, font size, and so on. To change the display settings, do the following: 1. Open Control Panel and click Appearance and Personalization. 2. Click Display for further configuration. Using the Extend desktop function Your computer supports a function named the Extend desktop. With the Extend desktop function, you can display output on both the computer display and an external monitor.
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. Setting up a presentation To make presentations, you can attach a projector to your computer through the HDMI port on your computer. Note: If the projector connector is not compatible to the HDMI port on your computer, you can purchase a converter cable on http://www.lenovo.com/accessories/services/index.html.
Configuring for sound recording To configure the microphone for optimized sound recording, open the Realtek HD Audio Manager window by doing the following: Open Control Panel. Then click Hardware and Sound ➙ Realtek HD Audio Manager. The Realtek HD Audio Manager window opens. Using the integrated camera If your computer has an integrated camera, you can use the camera to preview your video image and take a snapshot of your current image.
Inserting a media card Attention: Before you start installing any of the following cards, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the card. To insert a media card into the 4-in-1 media card reader slot, do the following: 1. Ensure that the card is correctly oriented. 2. Insert the card firmly into the 4-in-1 media card reader slot. Press the card firmly into the slot.
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Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. • “Accessibility and comfort” on page 39 • “Traveling with your computer” on page 41 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.
Display: Position the display to maintain a comfortable viewing distance of 20-30 inches (510-760 mm). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press F5 or F6 to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
• When taking off, remember to turn off your computer or put it into hibernation mode.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
1. Press F1. The icon changes to this: 2. Type the master hard disk password. Note: To return to the icon , press F1 again. Note: Press the Backspace key if you enter a wrong password while you are typing your password. Power-on password You can set a power-on password to help protect your computer against access by unauthorized users. If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer.
tells each user the password for his or her computer. The user can then change the user password as desired, but the administrator still can get access by using the master password. Note: When a master hard disk password is set, only the administrator can remove the user hard disk password. Setting a hard disk password 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1.
Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 45, typing your password to get access to the ThinkPad Setup program. To change or remove the user hard disk password, do the following: • To change the hard disk password, type the current password in the Enter Current Password field. Then type the new password in the Enter New Password field, and retype the password you just entered to verify it in the Confirm New Password field.
– Enabling or disabling the Wake on LAN feature – Enabling or disabling the Internal Network Option ROM feature – Changing date and time – Enabling or disabling the Lock UEFI BIOS Settings feature – Enabling or disabling the Password at unattended boot feature – Specifying the minimum length for power-on passwords and hard disk passwords – Changing the setting for the security chip – Enabling or disabling the Boot Device List F12 Option feature – Enabling or disabling the Boot Order Lock feature – Enabling
b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter. Attention: You might want to note down your password and keep it in a safe place. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. 9.
Disk Encryption hard disk drive and Encryption solid-state drive Some models contain the Disk Encryption hard disk drive or Encryption solid-state drive. This feature helps to protect your computer against security attacks on media, NAND flash or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, be sure to set a hard disk password for the internal storage device.
Using the fingerprint reader Your computer has an integrated fingerprint reader. Fingerprint authentication can replace passwords and enable simple and secure user access. By enrolling your fingerprint and associating it with a Windows password you can log on to the computer by swiping your finger over the reader, without typing passwords. Enrolling your fingerprint To use the integrated fingerprint reader, begin by enrolling your fingerprint as follows: 1. Turn on your computer. 2.
2. Apply light pressure and swipe your finger across the reader in one smooth motion. Note: Your computer keyboard might look different from the illustration above. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your fingernail or anything hard. • Using or touching the reader with a dirty finger.
Notice on deleting data from your hard disk drive or solid-state drive As computers spread into every corner of life, they process more and more information. The data on your computer, some of which might be sensitive, is stored on a hard disk drive or solid-state drive. Before you dispose of, sell, or hand over your computer, be sure to delete data stored on it.
For more information about how to use your antivirus software, refer to the help information system of your antivirus software. Chapter 4.
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Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery overview for the Windows 7 operating system” on page 55 • “Recovery overview for the Windows 8 operating system” on page 60 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4.
4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the instructions on the screen. For more information about the features of the Rescue and Recovery workspace, click Help. Notes: 1.
3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using a recovery media” on page 55.
2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Restart your computer following the instructions on the screen. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system, refer to the help information system of the Windows 8 operating system. Chapter 5.
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Chapter 6. Replacing devices This chapter provides instructions on how to replace devices for your computer.
Replacing the base cover assembly Before you start, print these instructions. To replace the base cover assembly, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 63. 2. Close the computer display, and turn the computer over. 3. Loosen the screws 1 that secure the base cover assembly. Then remove the base cover assembly 2 . 4. Install the new base cover assembly 1 and tighten the screws 2 . 5. Turn the computer over again.
Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the hard disk drive or solid-state drive are not designed for frequent changes, or drive swapping.
5. Lift the tab to remove the hard disk drive or solid-state drive out of the computer. 6. Insert the hard disk drive or solid-state drive into the slot 1 and position the hard disk drive or solid-state drive firmly into place 2 . 7. Install the screws to secure the hard disk drive or solid-state drive. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 64. 9. Turn the computer over again. Connect the ac power adapter and all cables.
Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions. When replacing a memory module, be sure to follow the precautions. Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.
6. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module 1 into the socket at an angle of about 20 degrees; then press it in firmly 2 . 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 64. 8. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a Mini PCI ExpressCard for wireless LAN connection Before you start, print these instructions.
4. If a tool for removing connectors is included in the package with the new card, use the tool to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 5. Remove the screw 1 . The card pops up 2 . Remove the card. 6. Align the contact edge of the new PCI Express Mini Card with the corresponding socket 1 . Pivot the card downward until it snaps into place. Secure the card with the screw 2 .
7. Connect the antenna cables to the new card as shown in the drawing. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 64. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the backup battery Before you start, print these instructions. DANGER If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery contains a small amount of harmful substances.
4. Detach the connector 1 . Then remove the backup battery 2 . 5. Install the new backup battery 1 . Then attach the connector 2 . 6. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 64. 7. Turn the computer over again. Connect the ac power adapter and all cables. Chapter 6.
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Chapter 7. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive or solid-state drive, you also might need to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. This information will help you handle your computer with proper care and keep it in top working shape.
– After the operating system installation, you should not change the initial UEFI/Legacy Boot setting in ThinkPad Setup. The UEFI/Legacy Boot setting must be the same as it was when the Windows operating system image was installed. Otherwise, the operating system will not boot properly.
The name of each subfolder is the number of a fix module. For information about each fix module, go to the Microsoft Knowledge Base homepage at http://support.microsoft.com, type the number of the fix module you need in the search field, and click Search. To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen.
3. Double-click the Setup.exe file in the C:\DRIVERS\WIN\USB3.0\ directory. 4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen until the installation is finished.
1. Turn on the computer. When the logo screen is displayed, press the F1 key. the ThinkPad Setup program main menu opens. If you have set a supervisor password, the ThinkPad Setup program main menu will be displayed after you enter the password. You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password. However, you cannot change the parameters that are protected by the supervisor password. For more information, refer to “Using passwords” on page 43. 2.
• Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • On each submenu, press Enter to show selectable options and select a desired option, or type desired values from the keyboard directly. • Some items are displayed on the menu only if the computer supports the corresponding features.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments In the Restart page, when the OS Optimized Defaults is set to Enabled, the Wireless LAN Radio menu is On and cannot be changed. USB USB UEFI BIOS Support • Disabled • Enabled Always On USB • Disabled • Enabled Enable or disable boot support from USB storage devices.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Display Boot Display Device • ThinkPad LCD Select the display device to be activated at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. • HDMI • Display on dock Graphics Device • Integrated Graphics • Switchable Graphics The Integrated Graphics mode provides longer battery life.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments • 2 hours • 3 hours Disable Built-in Battery Use this feature to temporarily disable the built-in battery. The system will be automatically powered off after you select this item. Then the computer is ready to be serviced. Note: The ac power adapter must be disconnected to perform this operation. The built-in battery will be automatically enabled when the ac power adapter is reconnected.
2. Press Tab, Shift+Tab, or Enter to select a field. 3. Type the date or time. Note: Another way to adjust the date and time is by pressing + or –. 4. Press F10 to save the changes and restart the system. Security menu If you need to set the security features of your computer, select Security from the ThinkPad Setup menu. Notes: • Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments the user authentication on the operating system. Set Minimum Length • Disabled • x characters (4≤x≤12) Power-On Password • Disabled • Enabled Hard Disk1 Password • Disabled • Enabled Hard Disk2 Password • Disabled • Enabled Security Chip Security Chip • Active • Inactive • Disabled Specify a minimum length for power-on password and hard disk passwords.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by End-Users • Disabled If you select Enabled, all users can update the UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Anti-Theft Intel AT Module Activation • Disabled Enable or disable the UEFI BIOS interface to activate the Intel AT module, which is an optional anti-theft service from Intel. • Enabled • Permanently Disabled Note: If you set the Intel AT module activation to Permanently Disabled, you will be unable to enable this setting again.
• After you change the startup sequence, you must be extremely careful not to specify a wrong device during a copy, save, or format operation. If you specify a wrong device, your data and programs might be erased or overwritten. • If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker drive encryption detects the change of startup sequence and locks the computer from booting. Changing the startup sequence To change the startup sequence, do the following: 1.
Table 6. Startup menu items Menu item Selection Comments Boot Refer to “Changing the startup sequence” on page 86. Network Boot Select the boot device when the system wakes from LAN. If the Wake on LAN function is enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network management software. UEFI/Legacy Boot • Both Select system boot capability. • UEFI Only • Both: The system will boot by the following UEFI/Legacy Boot Priority setting.
• Exit Discarding Changes: Restart the system without saving the changes. • Load Setup Defaults: Load the default setting that was in effect at the time of purchase. Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements. When you change this setting, some other settings are changed automatically. The affected settings are CSM Support, UEFI/Legacy Boot, Secure Boot, and Secure RollBack Prevention. • Discard Changes: Discard the changes. • Save Changes: Save the changes.
server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be booted from the PXE server. Note: Remote Program Load (RPL) cannot be used with your computer. Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console.
To define a sequence, do the following: 1. On the ThinkPad Setup program menu, select Startup. The submenu is displayed. 2. Select Network Boot and press the Enter key. The boot device list is displayed. 3. Select a boot device from the list to make it as the top boot priority. 4. Press F10 to save changes and exit. Note: If you want to initialize the setting to return to the default startup sequence, press F9. The default settings are automatically reloaded.
Chapter 8. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly. • “General tips for preventing problems” on page 91 • “Making sure device drivers are current” on page 92 • “Taking care of your computer” on page 93 General tips for preventing problems 1. If your computer is equipped with both a hard disk drive and an M.
14. For suspected hard disk drive issues, refer to “Diagnosing problems” on page 97 to run a diagnostic test of the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test media from the following Web site: http://www.lenovo.com/hddtest. Run the test and record any messages or error codes.
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.
• Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device. – Memory module – Mini PCI card – Memory card, such as SD card, SDHC card, SDXC card, and MultiMediaCard Note: Not all listed devices are included in your computer. This action reduces any static electricity from your body. The static electricity could damage the device.
8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
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Chapter 9. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 97 • “Troubleshooting” on page 97 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
• If you can not turn off your computer by pressing and holding the power button, remove all power sources from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole. To locate the emergency reset hole, see “Bottom view” on page 6. 2. While the computer is turned off, remove all power sources from the computer, and reset the system by inserting a straightened paper clip into the emergency reset hole. Then hold down the power button for 10 seconds.
• Message: 0253: EFI Variable Block Data was destroyed. Solution: The system EFI Variable Block Data might have been corrupted. • Message: 0271: Date and time error. Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date and time. • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced.
Solution: ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced. • Message: 2100: Initialization error on HDD0 (Main HDD). Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The Ultrabay hard disk drive is not working. Have the Ultrabay hard disk drive serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working.
– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Turn the power button on again for confirmation.) If a power-on password is set: – Press any key to display the prompt for the power-on password. If the brightness level of the screen is low, increase it by pressing F6. – Type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced.
Memory module problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. 2.
Solution: – Use Category 5 wiring and ensure that the network cable is securely connected. – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). • Problem: The Wake On LAN feature is not working. Solution: – Ensure that Wake On LAN is enabled in ThinkPad Setup. – If it has been enabled, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
• Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device. Solution: The Windows 7 operating system send PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.
Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press F6 to make the screen brighter. – If your computer is in sleep mode, press any key to resume from the sleep mode. – If the problem persists, follow the solution for the following problem. • Problem: The screen is unreadable or distorted.
• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor.
8. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select your monitor manufacturer and model. 14. After updating the driver, click Close. 15. Set Resolution.
9. Set the screen resolution for the secondary display. 10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors.
Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used.
Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem: The battery pack cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery pack might be over-discharged. Do the following: 1. Turn off the computer. 2. Ensure that the over-discharged battery pack is in the computer. 3. Connect the ac power adapter to the computer and let it charge.
If your computer is getting no power at all, check the following items: 1. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 2. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly attached to the adapter brick and the computer. 3. Verify the ac power source is working by attaching another device to the outlet. 4.
If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode.
• Problem: The hard disk drive does not work. Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list. • Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.
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Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 115 • “Getting help and service” on page 116 • “Purchasing additional services” on page 118 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.
Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country. For more information about these services, go to: http://www.lenovo.com/accessories/services/index.
Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. • The WiFi certification as defined by the Wi-Fi Alliance.
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers.
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A.
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Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
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Appendix C. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bing, BitLocker, Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.
Appendix E. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Part Number: Printed in China (1P) P/N: *1P*
