2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 . Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
Chapter 5. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// www.lenovoquickpick.com.
Supervisor password The supervisor password protects the system information stored in UEFI BIOS. When entering the BIOS menu, enter the correct supervisor password when you are prompted by the icon . You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS. If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on.
canceled. However, if you forget the hard disk password, Lenovo cannot reset your passwords or recover data from the storage drive. Use Power Loss Protection function (for selected models) For models shipped with an NVMe (Non-Volatile Memory express) M.2 solid-state drive, the M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage.
• If you forget your power-on password, take your computer to a Lenovo-authorized servicer or a marketing representative to have the password canceled. • If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. Take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Chapter 6. Configure advanced settings This chapter provides information about UEFI BIOS, RAID, recovery, operating system installation, and system management. UEFI BIOS This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS. What is UEFI BIOS UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs.
3. Set the startup sequence as desired. 4. Press F10 to save the changes and restart the computer. To change the startup sequence temporarily: 1. Restart the computer. When the logo screen is displayed, press F12. 2. Select the device that you want the computer to start from and press Enter. Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Date/Time and set the system date and time as desired. 3. Press F10 to save changes and exit.
Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery. 2. In the Reset this PC section, click Get started. 3. Follow the on-screen instructions to reset your computer. Use advanced options Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2.
5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive. Use the recovery USB drive 1. Ensure that your computer is connected to ac power. 2. Connect the recovery USB drive to the computer. 3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window opens. 4. Select the recovery USB drive as the boot device. 5.
9. Follow the on-screen instructions to install the device drivers and necessary programs. 10. After installing the device drivers, apply Windows Update to get the latest updates, for example the security patches. 11. Go to Microsoft Store to download and install the latest version of Lenovo Vantage. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the UEFI BIOS menu. Otherwise, the operating system will not start correctly.
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Chapter 7. CRU replacement What are CRUs Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
1. Go to Control Panel and view by Large icons or Small icons. 2. Click Power Options, and then click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the BIOS menu. 2.
4. Loosen the screws that secure the base cover assembly. 5. Pivot the hook upward to disengage the hook from the chassis as shown. Then, Pry up the latches and remove the base cover assembly. Chapter 7.
6. Install the new base cover assembly in place. Ensure that the latches of the base cover assembly are secured under the base cover assembly. 7. Tighten the screws to secure the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. 9. Install the pen back into the pen slot. Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.
Prerequisite Before you start, read Appendix A “Important safety information” on page 63 and print the following instructions. Attention: Do not touch the contact edge of the wireless-WAN card. Otherwise the wireless-WAN card might get damaged. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 47. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then, carefully insert the card into the slot at an angle of about 20 degrees 1 . Pivot the card downward 2 . b. Install the screw to secure the wireless-WAN card in place 3 . Connect the antenna cables to the card 4 . Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 7.
a. Run the iRST Console with Device Driver. b. Click Intel Optane Memory and then follow the instructions on the screen to disable it. 2. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 47. 3. Turn off the computer and disconnect the computer from ac power and all connected cables. 4. Close the computer display and turn the computer over. 5. Remove the base cover assembly. See “Base cover assembly” on page 48. 6. Remove the screw that secures the M.
5. Click Intel Optane Memory and then follow the instructions on the screen to enable it. Replacement procedure for the short M.2 solid-state drive 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 47. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Base cover assembly” on page 48. 5.
8. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then, carefully insert the drive with the bracket into the slot 1 . Tighten the screw 2 . 9. Reinstall the base cover assembly. 10. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. Chapter 7.
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Chapter 8. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 61. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use Lenovo Vantage to: • Download and install the latest drivers and firmware. • Configure hardware settings. • Open the Start menu and click Lenovo Vantage. • Diagnose computer hardware problems. • Use Windows search. • Check the computer warranty status. • Protect you computer from malicious Wi-Fi networks.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
Services available during the warranty period • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury, do the following: • Do not open, dissemble, or service any battery. • Do not crush or puncture the battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance. Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
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Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix C. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
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Appendix D. Compliance information This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
The following illustration shows the antenna locations on your computer: For WWAN models: 1. Wireless-WAN antenna (auxiliary) 2. Wireless-WAN antenna (main) 3. Wireless-LAN antenna (main) 4. Wireless-LAN antenna (auxiliary) For WLAN models: 1. Wireless-LAN antenna (main) 2. Wireless-LAN antenna (auxiliary) Locate wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice at https:// support.lenovo.com.
European Union — compliance with the Radio Equipment Directive This product is in conformity with all the requirements and essential norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of the Member States relating to radio equipment. The full text of the system EU declaration of conformity and the EU wireless module declarations are available at the following Internet addresses: • For notebook computers: https://www.lenovo.
국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다. Environmental information of countries and regions This section provides environmental, recycling, and RoHS information about Lenovo products. Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products.
Japan recycling statements Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
For proper collection and treatment, go to: https://www.lenovo.com/lenovo/environment Recycling information for China Battery recycling information for Taiwan Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. China RoHS The information in the following table is applicable to products manufactured on or after January 1, 2015 for sale in the People’s Republic of China.
Appendix D.
Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to ThinkPad X390 Yoga, machine types: 20 NN and 20 NQ. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EUMitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben.
The latest compliance information is available at: https://www.lenovo.
Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ENERGY STAR model information ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
Appendix E. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.