T14s Gen 2 and X13 Gen 2 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • Generic Safety and Compliance Notices First Edition (March 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo notebook. . . . . iii Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . Side view . . . . . . Bottom view . . . . . Rear view . . . . . . Specifications . . . . USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 5 6 6 6 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 9 Access networks . . . . . . . . . . .
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Discover your Lenovo notebook Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1. Meet your computer ThinkPad T14s Gen 2 and ThinkPad X13 Gen 2 might be shipped with different microprocessors, namely Intel® and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors.
Power button / Power button with FingerPrint Reader* TrackPoint® pointing stick NFC mark* Trackpad TrackPoint buttons Speaker * for selected models ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy.
Side view Intel models: AMD models: Power connector Thunderbolt™ 4 connector (USB-C®) Ethernet extension connector Gen 2 Docking-station connector Chapter 1.
USB-C connector 3.2 Gen 2 HDMI connector Always On USB 3.2 connector Gen 1 Audio connector Smart-card slot* USB 3.
Bottom view Docking-station hook holes Emergency-reset hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Chapter 1.
Rear view Nano-SIM-card tray* Specifications For detailed specifications of your computer, go to https://psref.lenovo.com. USB specifications Note: Depending on the model, some USB connectors might not be available on your computer.
Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 2.0 connector • USB 3.2 connector Gen 1 • USB 3.2 connector Gen 2 • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A. • Connect to an external display: – USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz – USB-C to DP: up to 5120 x 3200 pixels, 60 Hz • USB-C (3.2 Gen 1) connector • USB-C (3.
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Chapter 2. Get started with your computer Access networks This section helps you connect to a wireless or wired network. Connect to Wi-Fi networks Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. Connect to the wired Ethernet To connect your computer to a local network, you need a ThinkPad Ethernet Extension Adapter Gen 2.
To establish a cellular connection: 1. Turn off the computer. 2. Locate the nano-SIM card slot and insert the nano-SIM card as shown. Note the orientation of the card and ensure that it is seated correctly. 3. Turn on the computer. 4. Click the network icon, and then select the cellular network icon information, if needed. from the list. Provide required Turn on the Airplane mode When the Airplane mode is enabled, all wireless features are disabled. 1.
Darken display Brighten display Manage external displays Enable / disable the Airplane mode Open / collapse notification center Answer incoming calls This function only works with some apps, such as Skype for Business 2016 and Microsoft Teams 1.0. By default, the function works with Skype for Business 2016. You can change the default setting on the Vantage app. Decline incoming calls This function only works with some apps, such as Skype for Business 2016 and Microsoft Teams 1.0.
Go to beginning + Go to end + Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Left-click zone Right-click zone Chapter 2.
Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps.
Tap once to single click Tap and hold to right-click Zoom out Tap twice quickly to double-click Slide to scroll through items Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2.
Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. • The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
Table 1. Intel models Connect the external display to Supported resolution Thunderbolt 4 connectors (USB-C) Up to 5120 x 3200 pixels / 60 Hz HDMI connector Up to 4096 x 2160 pixels / 60 Hz Table 2. AMD models Connect the external display to Supported resolution USB-C (3.
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Chapter 3. Explore your computer Lenovo apps This section provides introduction to the Vantage and Lenovo Quick Clean apps. The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings.
Manual mode • Quiet mode: the least fan noise • Balanced mode: balanced performance and fan noise • Performance mode: the highest performance and normal fan noise on ac power on battery power Do the following to select the preferred mode: 1. Click the battery status icon in the Windows notification area. 2. Move the slider to the left or right to select your preferred mode.
Charge the computer Use ac power Note: To maximize the life of the battery, use the battery until the charge is depleted and recharge the battery completely before using it. Once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again. Use P-to-P 2.0 (Peer to Peer 2.0) charging function For Intel models, both Thunderbolt 4 connectors (USB-C) on the computer feature the Lenovo-unique P-to-P 2.0 charging function. For AMD models, both USB-C (3.
Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers. Change the power settings For ENERGY STAR® compliant computers, the following power plan takes effect when your computer has been idle for a specified duration: • Turn off the display: After 10 minutes • Put the computer to sleep: After 30 minutes To reset the power plan: 1.
By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches. To pair with an NFC card or smartphone: Note: Ensure that the NFC card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. Use a smart card You can insert a smart card to transfer data. Supported smart card Supported smart card specifications: 85.60 mm (3.37 inches) x 53.98 mm (2.13 inches) Attention: Smart cards with slits are not supported.
2. Select the corresponding item and right-click the Safely Remove Hardware and Eject Media icon. Accessories This section provides instructions on how to use hardware accessories to expand your computer functionalities. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
5. USB 2.0 connector 6. Always On USB 3.2 connector Gen 1 7. USB 3.2 connector Gen 1 8. Ethernet connector 9. Security-lock slot 10. USB-C connector 11. HDMI connector 12. Always On USB 3.2 connector Gen 2 13. USB 3.2 connector Gen 2 Attach a docking station Notes: • ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction.
Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down. Detach a docking station Note: ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction. 1. Turn the system lock key to the unlocked position ( ). 2.
Docking station Connectors supporting external displays ThinkPad Basic Docking Station DisplayPort VGA ThinkPad Pro Docking Station DisplayPort (x2) ThinkPad Ultra Docking Station DisplayPort (x2) HDMI VGA Chapter 3.
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Chapter 4. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: The slot supports cable locks that conform to the Kensington NanoSaver® lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature.
Log in with your face ID (for selected models) Create your face ID and unlock your computer by scanning your face: 1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options. 2. Locate the Password section and click Add to create a password. 3. Locate the Windows Hello Face section and click Set up under Face Recognition. Then, click Get Started. The camera preview starts. 4. Follow the on-screen instructions to create a Personal Identification Number (PIN) and complete the setup. 5.
Protect data against power loss (for selected models) NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. If your computer is not responding and you might have to shut down your computer by pressing and holding the power button for several seconds. In this case, the PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation.
You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Security ➙ Password ➙ System Management Password Access Control. 3. Follow the on-screen instructions.
3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys. 4. Type the current supervisor password or the system management password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu.
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Chapter 5. Configure advanced settings UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning. Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Download and install the latest UEFI BIOS update package by one of the following methods: • Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. To know more about recovery information, visit Knowledge Base of your computer at https:// pcsupport.lenovo.com. Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs.
1. If you are using the Windows BitLocker Drive Encryption feature and your computer has a Trusted Platform Module, ensure that you have disabled the feature. 2. Ensure that the security chip is set to Active. a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. b. Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens. c. Ensure that the security chip for TPM 2.0 is set to Active. d. Press F10 to save the settings and exit. 3.
Chapter 6. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replace a CRU Follow the replacement procedure to replace a CRU.
Chapter 7. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 46. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use the Vantage app to: • Configure device settings. • Download and install UEFI BIOS, drivers, and firmware updates. • Secure your computer from outside threats. • Diagnose hardware problems. Type Vantage in the search box. • Check the computer warranty status. • Access User Guide and helpful articles.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10. • In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro. The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine.
Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist for the latest phone numbers. Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
• https://pcsupport.lenovo.com/warrantylookup Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services. Service availability and service name might vary by country or region. Chapter 7.
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Appendix A. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix B. Compliance information Note: For more compliance information, refer to Generic Safety and Compliance Notices and Regulatory Notice at https://pcsupport.lenovo.com. Certification-related information Table 3.
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1 2 3 4 5 6 Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO 2)* Wireless WAN antenna (MIMO 1)* * for selected models Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to: • ThinkPad T14s Gen 2, machine types: 20WM, 20WN, 20XF and 20XG • ThinkPad X13 Gen 2, machine types: 20WK, 20WL, 20XH and 20XJ This equipment has been tested and found to comp
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) • Storage without packaging: 5°C to 43°C (41°F to 109°F) Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
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Appendix C. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.