User Guide ThinkPad 11e and ThinkPad Yoga 11e
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 143 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Sixth Edition (March 2015) © Copyright Lenovo 2014.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . Conditions that require immediate action Service and upgrades . . . . . . . . Power cords and power adapters . . . Extension cords and related devices . . Plugs and outlets . . . . . . . . . . Power supply statement . . . . . . . External devices . . . . . . . . . . General battery notice . . . . . . . . Notice for built-in rechargeable batteries. Lithium coin-cell battery notice . . . .
Protecting data against viruses . . . . . . . . 55 Chapter 5. Advanced configuration . . 57 Installing a new operating system . . . . . . Installing the Windows 7 operating system . Installing the Windows 8.1 operating system Installing device drivers . . . . . . . . . . Using the ThinkPad Setup program . . . . . Main menu . . . . . . . . . . . . . Config menu. . . . . . . . . . . . . Date/Time menu . . . . . . . . . . . Security menu . . . . . . . . . . . . Startup menu . . . . . . . . . . . .
Lenovo product service Taiwan . . . . . . . Eurasian compliance mark . Brazil regulatory notice . . Mexico regulatory notice . . information . . . . . . . . . . . . . . . . . . . . for . . . . . . . . . . . . . . . . Appendix B. WEEE and recycling information . . . . . . . . . . . . . Important WEEE information . . . . . . . . . Recycling information for China . . . . . . . . Recycling information for Japan . . . . . . . . Recycling information for Brazil . . . . . . . .
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Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive or solid-state drive, do one of the following: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
External devices CAUTION: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Lithium coin-cell battery notice DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.
• Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
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Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, and preinstalled programs.
2 Camera-in-use indicator When the camera is started, the camera-in-use indicator turns on in green. 3 Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 36. 4 Speakers Your computer is equipped with a pair of stereo speakers. 5 System-status indicator The illuminated dot in the ThinkPad® logo on the palm rest functions as a system-status indicator. For more information, see “Status indicators” on page 7.
1 Proximity sensor The proximity sensor is designed to work when your computer is in tablet mode. If the proximity sensor detects your hands nearby, the Active Protection System™ program will be disabled automatically. After your hands leave the detecting area of the proximity sensor , the Active Protection System will be re-enabled. 2 Microphone The microphone captures sound and voice when used with a program capable of handling audio.
1 Power button 2 Volume-control buttons 3 USB 3.0 connector 4 HDMI™ connector 5 Security-lock slot 1 Power button Press the power button to turn on the computer or put the computer into sleep mode. For how to turn off the computer, see “Frequently asked questions” on page 17. If your computer is completely unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds.
3 USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting devices compatible with a USB interface, such as a USB printer or a digital camera. Attention: When you connect a USB cable to this connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged. 4 HDMI connector Your computer has a High-Definition Multimedia Interface (HDMI) connector.
2 Ethernet connector Connect the computer to a local area network (LAN) with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
Rear view Note: Your computer might look slightly different from the following illustration. 1 Fan louvers The fan louvers and internal fan enable air to circulate in the computer, which in turn ensures proper cooling, especially the cooling of the microprocessor. Notes: • To ensure proper airflow, do not place any obstacles in front of the fan louvers. • The fan louvers of your computer might get too hot when the computer is running heavy tasks.
1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 21. 2 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. 3 Microphone-mute indicator When the microphone-mute indicator is on, the microphone is muted. 4 Camera-in-use indicator When the camera is started, the camera-in-use indicator turns on in green.
• Blinks fast: The computer is entering hibernation mode. • Blinks slowly: The computer is in sleep mode. • Blinks for three times: The computer is initially connected to power. • Off: The computer is off or in hibernation mode. 7 Wireless-status indicator The wireless-status indicator is located on the outer lid of the computer and it helps you identify the wireless status of your computer. • Solid green: The wireless features of the computer are on. • Off: The wireless features of the computer are off.
The content of this label differs depending on the wireless modules that come with your computer: • For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.
The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware. If your computer model is licensed to use the Windows 8.1 Pro operating system, that license contains downgrade rights which permit you to use the Windows 7 Professional operating system in place of the Windows 8.1 Pro operating system if you prefer.
Storage device • 2.5-inch form factor, 7-mm height hard disk drive • 2.5-inch form factor, 7-mm height solid-state drive Display • Size: 11.6 inches (294.
Specifications This topic lists the physical specifications for your computer. Dimensions • Width: 300 mm (11.81 inches) • Depth: 216 mm (8.50 inches) • Height: – ThinkPad 11e: 22.30 mm (0.88 inch) – ThinkPad Yoga 11e: 22.90 mm (0.90 inch) Max weight • ThinkPad 11e: 1.52 kg (3.35 lb) • ThinkPad Yoga 11e: 1.59 kg (3.50 lb) Environment • Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: From 5.0°C (41°F) to 35.
Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon to go to the Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.
The Recovery Media program enables you to restore the contents of the hard disk drive, solid-state drive, or hybrid drive to the factory default settings. • Rescue and Recovery (Windows 7) The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system. • Lenovo Companion (Windows 8.
Chapter 2. Using your computer This chapter provides information on using some of the computer components. To create a more comfortable condition for your use of the computer, see Chapter 3 “You and your computer” on page 41 first.
Can I get my user guide in another language? • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to turn off my computer? • For Windows 7: Open the Start menu, then click Shut down. • For Windows 8.1: Do one of the following: – Go to the Start screen by pressing the Windows key, click the power icon in the top-right corner of the screen, then click Shut down.
• Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8.1 operating system). • To learn more about using the wireless features of your computer, refer to “Wireless connections” on page 32. • To travel more confidently, be sure to check the tips in “Traveling with your computer” on page 46. • Press F8 to enable or disable the wireless features.
Touch gesture (touch models only) Description Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the desired location. Mouse action: Click, hold, and drag an item. Function: Move an object. Touch: Move two fingers closer together. Mouse action: Press the Ctrl key while scrolling the mouse wheel backward. Function: Zoom out. Touch: Move two fingers farther apart.
Touch gesture (touch models only) Description Touch: Swipe up to the top edge. Mouse action: Click the downward arrow ( of the Start screen. ) located near the bottom-left corner Function: View all apps on the Start screen. Touch: Swipe in from the top or bottom edge of the Start screen, tap Customize, and then tap the desired icon. Mouse action: Right-click a blank area on the Start screen, click Customize, and then click the desired icon.
1 Windows key Press the Windows key to switch between the current workspace and the Start screen. For information about using the Windows key with other keys, refer to the help information system of the Windows operating system. 2 • Function keys + Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function keys directly.
• For Windows 7: Opens Windows Search. For Windows 8 and Windows 8.1: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8 and Windows 8.1: Views all the programs. • Fn+4: Put the computer into sleep mode. To return to normal operation, press the Fn key or power button. • Fn+End: Has the same function as the Insert key on a conventional keyboard. • Fn+B: Has the same function as the Break key on a conventional keyboard.
This section contains the following topics: • “Rotating the computer display” on page 24 • “Notebook mode” on page 24 • “Stand mode” on page 25 • “Tablet mode” on page 26 • “Tent mode” on page 27 • “Using the tablet buttons” on page 28 • “Using the multi-touch screen” on page 19 Rotating the computer display You can open the computer display of your ThinkPad Yoga 11e computer to any angle within a range of up to 360 degrees as shown in the following illustration.
Open the computer display slowly to any angle within a range of less than 190 degrees as shown in the following illustration. The degrees refers to the angle degrees between the LCD and the keyboard. Your computer is now in notebook mode. Note: You computer might look slightly different from the following illustration. In notebook mode, the keyboard and the touch pad are enabled.
1. Slowly rotate the computer display clockwise to any angle within a range of 190 degrees to 359 degrees. The degrees refers to the angle degrees between the LCD and the keyboard. Note: You computer might look slightly different from the following illustrations. 2. Position your computer as shown. Your computer is now in stand mode. In stand mode, the keyboard and the touch pad are automatically disabled.
If your computer is in stand mode, do the following to turn the computer from stand mode into tablet mode: 1. Position your computer as shown and slowly rotate the computer display clockwise to the angle of 360 degrees. The degrees refers to the angle degrees between the LCD and the keyboard. Note: You computer might look slightly different from the following illustrations. 2. Position your computer as shown. Your computer is now in tablet mode.
1. Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees. The degrees refers to the angle degrees between the LCD and the keyboard. Note: You computer might look slightly different from the following illustrations. 2. Position your computer as shown. Your computer is now in tent mode. In tent mode, the keyboard and the touch pad are automatically disabled.
1 Power button: Press the power button to turn on the computer. 2 Speaker volume-up button: Press the speaker volume-up button to increase the speaker volume. 3 Speaker volume-down button: Press the speaker volume-down button to decrease the speaker volume. 4 Windows button: Press the Windows button to switch between the current workspace and the Start screen; or to wake up the computer from sleep mode.
2. Connect the ac power adapter to the power connector of the computer. 3. Connect the power cord into an electrical outlet. Tips for using the ac power adapter • When the ac power adapter is not in use, disconnect it from the electrical outlet. • Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer. • Before you charge the batteries, make sure that their temperature is at least 10°C (50°F).
Charging the battery It is recommended that you charge the battery when the battery power remaining is low. For example: • When you find that the percentage of the remaining power is low. • When the power alarm alerts you. If an ac outlet is convenient, connect the ac power adapter to the computer and the ac outlet. Depending on the battery size and the physical environment, the battery will be fully charged in about three to six hours.
– For Windows 8.1: Go to the desktop. Right-click the battery-status icon in the Windows notification area and click Power Options. Then click Change plan settings that is next to your power plan, and then follow the instructions on the screen. If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default.
• If there are restrictions on the use of computer wireless features on an airplane, disable the wireless features of your computer before boarding. Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks: • Wireless LAN connection • Bluetooth connection Using the wireless LAN connection A wireless LAN covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.
Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless-status icon in the Windows notification area. Access Connections gauge: Power to the wireless radio is off or no signal.
Note: If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. For more information, refer to the Windows help information system and the Bluetooth help information system. Using an external display You can use an external display such as a projector or a monitor to give presentations or to expand your workspace.
To change display settings, do the following: 1. Right-click on the desktop and select Screen Resolution. 2. Select the display that you want to configure. 3. Change display settings as you want. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. Using audio features Your computer is equipped with the following items: • Microphone • Speakers • Audio connector, 3.5 mm (0.
automatically and the camera-in-use indicator turns on in green. For more information about using the camera with a program, refer to the help information system of the program. Configuring camera settings You can configure the camera settings to meet your needs, such as adjusting the quality of the video output. To configure the camera settings, do the following: • For Windows 7: Start the Communications Utility program. Click the Manage Settings button and configure the camera settings as desired.
Removing a flash media card Attention: • Before removing a card, stop the card first. Otherwise, data on the card might get damaged or lost. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation. To remove a flash media card, do the following: 1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2.
1 2 Tip Eraser button 3 Click button 4 End cap You can perform the following operations with the ThinkPad Active Pen: • To click or make a selection, tap the display once with the pen. • To double-click, tap twice without pausing. • To right-click, tap the tip on the display and hold the pen for one second, or press the click button and tap the tip on the display. • To erase ink, press and hold the eraser button, tap the tip on the display, and drag the pen across the ink you want to erase.
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Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and hand position: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer. As a result, system alerts are noticeable even when they are not heard. For example, when you select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed.
• For Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms and click Search. Then, type Speech Recognition into the search field. In the list of results, click Speech Recognition. For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
For alternatives on increasing the size of text and other objects, see the following: • “Customizable text size” on page 44 • “Magnifier” on page 44 • “Zoom” on page 44 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices. Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications.
• To disable the Fn Lock function, select Default. The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function key directly. To input F1-F12, press the Fn key and the corresponding function key. • To enable the Fn Lock function, select Legacy. The Fn Lock indicator turns on. To input F1-F12, press the function keys directly. To initiate the special function printed as an icon on each key, press the Fn key and the corresponding function key.
• HDMI cable • HDMI-to-VGA monitor cable • A quality carrying case that provides adequate cushion and protection If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/essentials. Chapter 3.
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Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer. Setting, changing, or removing a power-on password Before you start, print these instructions. To set, change, or remove a power-on password, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2.
– Enabling or disabling the following features: – Boot Device List F12 Option – Boot Order Lock – Flash BIOS Updating by End-Users – Internal network device – Internal wireless device – Internal Bluetooth device – Internal Network Option ROM – Lock UEFI BIOS Settings – Password at unattended boot – Security mode – Wake on LAN Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.
your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Enter New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter. 5. A Setup Notice window is displayed. Press Enter to continue. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit. The next time you turn on your computer, type the user or master hard disk password to start your computer and access the operating system.
• Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the hard disk drive or solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive or solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
application software, might even violate license agreements. Be sure to delete data stored on the hard disk drive or solid-state drive before you dispose of, sell, or hand over your computer. You can use the following methods to delete data from the hard disk drive or solid-state drive: • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it.
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Chapter 5. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 57 • “Installing device drivers” on page 59 • “Using the ThinkPad Setup program” on page 59 • “Using system management” on page 69 Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
When you install the Windows 7 operating system, you might need one of the following country or region codes: Country or region Code Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 8.1 operating system Before you start, print these instructions.
Country or region Code Country or region Code Sweden SV Taiwan and Hong Kong TC United States US Installing device drivers Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to update or install the corresponding device driver. For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need to download and install the USB 3.0 driver.
Main menu When you enter the ThinkPad Setup program, youl first see the Main menu as follows: Note: The menu items displayed on your computer might be slightly different from the following list.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments If you select Disabled, it disables and hides the USB 3.0 controller, and the USB 3.0 connector will work as a USB 2.0 connector. Keyboard/Mouse Fn and Ctrl Key swap • Disabled • Enabled If you select Enabled, the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key. Note: Even when Enabled is selected, you need to press the Fn key to resume the computer from sleep mode to normal operation.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments necessary to change the setting. Disable Built-in Battery • Yes Temporarily disable battery for servicing the computer. After selecting this item, the computer will be automatically powered off. The computer is then ready to be serviced. • No Note: The battery will be automatically re-enabled when the ac power adapter is reconnected to the computer.
Table 4. Security menu items Menu item Submenu item Value Comments Password Supervisor Password • Disabled Refer to “Supervisor password” on page 50.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments Power-On Password • Disabled Refer to “Power-on password” on page 49. • Enabled Hard Disk 1 Password • Disabled • Enabled UEFI BIOS Update Option Flash BIOS Updating by End-Users • Disabled Secure RollBack Prevention • Disabled • Enabled • Enabled Refer to “Hard disk passwords” on page 52. If you select Enabled, all users can update the UEFI BIOS.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use Ethernet LAN devices.
Table 4. Security menu items (continued) Menu item Submenu item Value Comments 2. The CSM Support setting will change to No. Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled. This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled. Platform Mode • User Mode • Setup Mode Secure Boot Mode • Standard Mode • Custom Mode Reset to Setup Mode Specify the system operating mode. Specify the Secure Boot mode.
1. Turn off the computer. 2. Turn on the computer. When the logo screen is displayed, press the F12 key. 3. Select the device you want the computer to start from. Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found. The following table lists the Startup menu items. Default values are in boldface. Note: The menu items displayed on your computer might be slightly different from the following table. Table 5.
Table 5. Startup menu items (continued) Menu item Value Comments Boot Mode • Quick Screen during the POST: • Diagnostics • Quick: The ThinkPad logo screen is displayed. • Diagnostics: Text messages are displayed. Note: You also can enter the Diagnostic mode by pressing Esc during the POST. Option Key Display • Disabled • Enabled Boot Device List F12 Option • Disabled • Enabled Boot Order Lock • Disabled • Enabled If you select Disabled, the message “To interrupt normal startup, press Enter.
Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting hard disk drive or solid-state drive, and installing a program.
Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 59. 2. Select Config ➙ Network. The Network submenu is displayed. 3.
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Chapter 6. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. This chapter provides information that can help you keep your computer running smoothly.
• For suspected hard disk drive or solid-state drive issues, refer to “Diagnosing problems” on page 79 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest. Run the test and record any messages or error codes.
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer. Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.
– Memory module – Memory card, such as an SD card, SDHC card, SDXC card, and a MultiMediaCard Note: Not all listed devices are included in your computer. • While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer is complete. To do so might cause damage to your data. Take care when setting passwords • Remember your passwords.
1. Gently wipe the display with a dry, soft, lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside. 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. Note: Avoid spraying cleaner directly onto the keyboard. 4.
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Chapter 7. Troubleshooting problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 79 • “Troubleshooting” on page 79 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
2. While the computer is off, remove the ac power adapter from the computer. Hold down the power button for 10 seconds. Connect the ac power adapter. If the computer does not turn back on, continue with step 3. 3. While the computer is off, remove the ac power adapter from the computer. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.
• Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turns off because the battery is low. Connect the ac power adapter to the computer and charge the battery.
Table 6. Beep errors Beeps Solution One short beep, pause, three short beeps, pause, three more short beeps, pause, and one short beep (1-3-3-1 beeps) Memory problem. Shut down the computer immediately and have the computer serviced. Four cycles of four short beeps TCG*-compliant functionality-related problem (might be the BIOS code validation failure). Shut down the computer immediately and have the computer serviced. * TCG is the abbreviation for Trusted Computing Group.
If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lost connections. – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing.
1. Exit the program that uses the sound device (for example, Windows Media® Player). 2. Go to Control Panel and click Hardware and Sound ➙ Sound ➙ Playback. 3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window.
– The monitor type is correct. To check these settings, do the following: 1. Right-click anywhere on the desktop, and click Personalize. 2. Click Display at the left. 3. Select Change display settings. Check whether the screen resolution is correctly set. 4. Click Advanced Settings. 5. Click the Adapter tab. Ensure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6.
– The ac power adapter is connected to the computer and the power cord is connected to a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced.
4. Click the Adapter tab. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 5. Click OK. If the information is incorrect, reinstall the device driver. – Check the monitor type and, if necessary, update the driver by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2.
6. Click the Monitor tab. 7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system or program. If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.
1. Go to Control Panel and click Hardware and Sound. 2. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Double-click Sound, video and game controllers. Make sure that the Dolby Advanced Audio v2 driver is enabled and configured correctly. • Problem: Recordings made using the microphone input are not loud enough. Solution: Make sure that the Microphone Boost function is turned on and set by doing the following: 1.
5. Play any sound by use of a music program such as Windows Media Player. Make sure that sound comes from the speakers. For details, refer to the help information system for SmartAudio. Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem: The built-in battery cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery might be over-discharged. Do the following: 1.
An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area. Solution: Do the following: 1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the ac power adapter, see Safety, Warranty, and Setup Guide that comes with your computer. 2.
• Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from the sleep mode.
• Problem: The hard disk drive does not work. Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list. • Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer.
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Chapter 8. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 95 • “Recovery information for the Windows 8.1 operating system” on page 100 Recovery information for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program starts. 2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 100. 4. Do one of the following: • To rescue files from your hard disk drive or solid-state drive, or from a backup, click Rescue files and follow the instructions on the screen.
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 74. Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 98.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2.
Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Type recovery in the Search field and click the Search button. Then click Create a recovery drive. 3.
Chapter 9.
Replacing the memory module Before you start, print these instructions. Read the important safety information first. This topic only applies to the memory module that is seated in the memory slot. The memory module of your computer might be seated in the memory slot (figure 1) or soldered on the system board (figure 2). If the memory module is soldered on the system board, it cannot be replaced. Figure 1. Memory module seated in the memory slot (replaceable) Figure 2.
3. Loosen the screws 1 , and then remove the cover 2 . 4. Press out on the latches on both edges of the socket at the same time 1 , and then remove the memory module 2 to make room for the new one. 5. Find the notch on the contact edge side of the memory module you are installing.
6. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions. Read the important safety information first.
DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Do not drop, crush, puncture, or subject to strong forces.
4. Detach the connector 1 . Then remove the coin-cell battery 2 . To install the backup battery, do the following: 1. Install the coin-cell battery 1 . Then attach the connector 2 . 2. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 3. Turn the computer over again. Connect the ac power adapter and all cables.
4. After you install the coin-cell battery, reset the system date and time in the ThinkPad Setup program. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Read the important safety information first. Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired.
4. Remove the screw that secures the hard disk drive or solid-state drive. 5. Take the black tab and lift the hard disk drive or solid-state drive. 6. Gently take the hard disk drive or solid-state drive out of the drive bay to reveal the drive cable. Then disconnect the cable from the hard disk drive or solid-state drive. 7. Detach the bracket from the hard disk drive or solid-state drive.
8. Attach the bracket to the new hard disk drive or solid-state drive. 9. Connect the drive cable to the hard disk drive or solid-state drive. Chapter 9.
10. Place the new hard disk drive or solid-state drive into the hard disk drive or solid-state drive bay. 11. Reinstall the screw to secure the hard disk drive or solid-state drive. 12. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 13. Turn the computer over again. Connect the ac power adapter and all cables.
Replacing the keyboard Before you start, print these instructions. Read the important safety information first. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Removing the keyboard To remove the keyboard, do the following: Note: Your computer might look slightly different from the following illustrations. 1.
4. Remove the screws that secure the keyboard. 5. Turn the computer over and open the display. 6. Push hard in the direction shown by the arrows 1 to unlatch the front side of the keyboard.
7. Pivot the keyboard slightly upward as shown by the arrow 1 . Then turn over the keyboard as shown by the arrow 2 . 8. Detach the connector and remove the keyboard. Installing the keyboard To install the keyboard, do the following: Chapter 9.
1. Attach the cable, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel.
3. Slide the keyboard in the direction shown by the arrows, until the latches of the keyboard frame are hidden under the keyboard bezel 4. Close the display and turn the computer over. Then reinstall the screws. Chapter 9.
5. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 6. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the user-replaceable wireless-LAN card Before you start, print these instructions. Read the important safety information first. This topic only applies to the user-replaceable wireless-LAN card. Do not replace the preinstalled wireless-LAN card by yourself.
3. Loosen the screws 1 , and then remove the cover 2 . 4. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 5. Remove the screw 1 . The card pops up 2 . 6. Remove the card. Chapter 9.
7. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8. Pivot the new wireless-LAN card downward 1 , and then install the screw to secure the card in place 2 .
9. Connect the antenna cables to the new card. Be sure to attach the gray cable to the connector marked “MAIN” on the card, and attach the black cable to the connector marked “AUX”. 10. Install the cover 1 and pivot it downwards 2 . Then tighten the screws 3 . 11. Turn the computer over again. Connect the ac power adapter and all cables. Chapter 9.
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Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 123 • “Getting help and service” on page 123 • “Purchasing additional services” on page 125 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.
about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available. The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country. For more information about these services, go to: http://www.lenovo.
Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN products that are based on DSSS, CCK, and/or OFDM radio technology, and are compliant to: • The 802.11b/g Standard, 802.11a/b/g, 802.11n, or 802.11ac on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. • The WiFi certification as defined by the Wi-Fi Alliance.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Certification related information The following table contains information of the product name, compliance ID, and machine types. Product name ThinkPad 11e and ThinkPad Yoga 11e Compliance ID Machine types TP00066A 20D9 and 20DA TP00066B 20E5, 20E6, 20E7, 20E8, 20ED, and 20EE Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.
Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B) European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Модели, относящиеся к настоящей серии (семейству) продуктов и впервые выпущенные в обращение до 14 февраля 2013 года, сертифицированы по требованиям Системы сертификации ГОСТ Р и/или по требованиям единой системы сертификации Таможе
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Appendix B. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003.
Battery recycling information for Taiwan Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
China RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS Appendix C.
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Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix E. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage UltraConnect Yoga AMD Virtualization is a trademark of Advanced Micro Devices, Inc. BitLocker, Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
