Instructions / Assembly
GFCI Outlet
Switch
Grommet
Guide
Float Rod
Float Ball
Column
Check Valve
16
5
TROUBLESHOOTING
Problem Possible Cause Corrective Action
The pump
does not
start or run
The pump
starts and
stops too
often
1.
2.
3.
4.
5.
Pump is not plugged in, switch or
breaker is off
Check for blown fuses or tripped
circuit breakers or tripped GFCI
outlets
Switch is defective
Motor thermal protector tripped
Float ball is stuck or obstructed
1.
2.
3.
4.
5.
Plug pump in or turn on switch
/breaker
Replace fuse, reset breaker, reset
GFCI outlet
Replace fuse, reset breaker, reset
GFCI outlet
Allow pump to cool. Pump will reset
Remove obstruction or position
pump so it will not become stuck
1.
2.
Backflow of water from discharge
hose/pipe
Switch is defective
1.
2.
Install or replace check valve
Replace switch
If the pump
runs but
moves little
or no water
1.
2.
3.
4.
5.
6.
7.
Clogged intake screen
Clogged discharge hose/pipe
Frozen discharge hose/pipe
Low line voltage
Check valve is stuck in the closed
position
Check valve is installed backwards
Worn, damaged or clogged pump
parts
1.
2.
3.
4.
5.
6.
7.
Clean or replace screen
Remove clog
Allow hose/pipe to thaw
Check wire size and increase if
necessary
Inspect, repair or replace if
necessary
Inspect, repair or replace if
necessary
Inspect for wear, damage or clog
and clean or replace if necessary
Pump does
not shut off
1.
2.
Float ball is obstructed or stuck
Defective Switch
1.
2.
Remove obstruction
Replace switch