LevelOne KVM-9000 IP KVM Extender User Manual Version 1.
TABLE OF CONTENTS 1. 2 3 4 5 6 THE QUICK INSTALLATION GUIDE ................................................................................................................. 1 Installation .............................................................................................................................................. 1 KVM-9000 hardware installation........................................................................................................... 1 Video modes ....................
6.4 KVM Settings............................................................................................................................... 42 6.4.1 User Console ........................................................................................................................ 42 6.4.2 Keyboard/Mouse .................................................................................................................. 45 6.4.3 Video........................................................................
1. The quick installation guide Installation LevelOne IP-KVM Extender, KVM-9000, redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. IP-KVM Extender can be used in a multi administrator and multi server environment as well. Besides, KVM-9000 is a KVM switch, which can also be used with a local console.
Parameter IP auto configuration IP-Address Net-mask Default-Gateway Value DHCP 192.168.1.22 255.255.255.0 none Table 1-1: Initial configuration If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration. Use one of the following ways: 1. Connect the enclosed NULL modem cable to the serial interface on the rear side.
and mouse can be used in the usual way. Open the console by choosing the appropriate link in the navigation frame of the HTML fronted. Figure 1-2 shows the top of the Remote Console. Figure 1-2: Top part of the Remote Console There are some options to choose from, and the important ones are the following: Auto Adjust button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while KVM-9000 tries to adjust itself for the best possible video quality.
2 Introduction Thank you for purchasing KVM-9000. KVM-9000 can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. KVM-9000 defines a new class of remote KVM access devices. KVM-9000 combines digital remote KVM access via IP networks with comprehensive and integrated system management. KVM-9000 provides convenient, remote KVM access and control via LAN or Internet. It captures, digitizes, and compresses video signal and transmits it with keyboard and mouse signals to and from a remote computer.
Type of failure Hard disk failure CPU fan failure RAM failure Detected by Console screen, CMOS set-up information By server specific management software Boot-Sequence on boot console Table 2-1:Host system failures and how they are detected. 2.3 Features Manage serves around the world KVM (keyboard, video, mouse) access over IP and analogous telephone line (modem needed).
2.5 Technical specifications Model No.
2.7 Cable diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.
3 Hardware installation 3.1 Operation Overview Figure 3-1 shows the connections of KVM-9000 to its host, to peripheral devices, to the power source and to the local area network. Single port IP-KVM KVM PC IP Network Administrator Figure 3-1.a: KVM-9000 usage scenario Single port IP-KVM KVM 8/16 PS/2 IP Network KVM Switch 8/16 Servers Administrator Figure 3-1.b: KVM-9000 usage scenario KVM-9000 redirects local keyboard, mouse, and video data to a remote administration console.
Step 2 Connect the monitor to the KVM-9000 console side. Step 3 Connect the keyboard to the KVM-9000 console side. Step 4 Connect the mouse to the KVM-9000 console side. Step 5 Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the PC and the host of the KVM-9000. Step 6 Connect one end to the PS/2 mouse port on the computer, and the other end to the host PS/2 mouse port on the KVM-9000.
Step 8 (Option) Connect the type A connector of USB A-B cable to the host system, while using remote mass storage control. Step 8 Connect Ethernet and/or modem, depending how you want to access KVM-9000 INTERNET Modem 3.2.1 Ethernet connection The rear side of KVM-9000 provides a RJ-45 connector for Ethernet. The connector is used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection.
3.
4 Configuration 4.1 Initial Configuration The KVM-9000's communication interfaces are all based on TCP/IP. It comes pre-configured with the IP configuration listed in Table 4-1. Parameter IP auto configuration IP-Address Net-mask Default-Gateway Value DHCP 255.255.255.0 none Table 4-1. Initial network configuration Warning If the DHCP connection fails on boot up, the KVM-9000 will not have an IP address.
Figure4-1. KVM-9000 setup tool On the upper left corner, the MAC address of the KVM-9000 is displayed. To detect the MAC address, manually, press the button “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the KVM-9000. If the KVM-9000 is connected via USB, it is classified as an USB device and an appropriate drive letter is chosen for this device.
When configuring with a serial terminal, reset the KVM-9000 and immediately press the “ ESC ” key. You will see some device information, and a “ => ” prompt. Enter “config”, press “ Enter ” and wait for a few seconds for the configuration questions to appear. Parameter Bits/second Data bits Parity Stop bits Flow Control Value 115200 8 No 1 None Table 4-2. Serial line parameters As you proceed, the following questions will appear on the screen.
4.1.3.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The KVM-9000 addresses this situation with an intelligent synchronization algorithm. There are two mouse modes available on the KVM-9000. Auto mouse speed The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation.
Windows XP Mouse Settings Windows XP knows a setting named “improve mouse acceleration”, which has to be deactivated. Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely. To check the settings, move the mouse pointer on your administration system to the upper left corner of the Remote Console.
5 Usage 5.1 Prerequisites The KVM-9000 features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and the way to use them in a more detailed manner. The interfaces are accessed using the TCP/IP protocol family, thus they can be accessed using the built-in Ethernet adapter. The following interfaces are supported: HTTP/HTTPS Full access is provided by the embedded web server.
Figure 5-1. The Internet Explorer displaying the encryption key length Newer web browsers do support strong encryption on default. 5.2 Login into the KVM-9000 and logout 5.2.1 Login into the KVM-9000 Launch your web browser. Direct it to the address of your KVM-9000, which you configured during the installation process. The address used might be a plain IP address or a host and domain name, in the case where you have given your KVM-9000 a symbolic name in the DNS.
Warning The user “ super ” is not allowed to login via the serial interface of the KVM-9000. Warning Please make sure to change the super user password immediately after you have installed and accessed your KVM-9000 for the first time. Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the KVM-9000 and to the host system including all possible consequences! Warning Your web browser has to accept cookies, or else login is not possible.
Exit from the KVM-9000 front end. Table 5-2. Buttons from the front end Warning If there is no activity for half an hour, the KVM-9000 will log you out, automatically. A click on one of the links will bring you back to the login screen. 5.2.2 Logout from the KVM-9000 This link logs out the current user and presents a new login screen. Please note that an automatic logout will be performed in case there is no activity for half an hour. 5.
In case of problems, please consult your network administrator in order to provide an appropriate network environment. 5.4 Main Window Starting the Remote Console opens an additional window. It displays the screen content of your host system. The Remote Console will behave exactly in the same way as if you were sitting directly in front of the screen of your remote system. That means keyboard and mouse can be used in the usual way.
Sync mouse Activates the mouse synchronization process. Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general, there is no need to change mouse settings on the host. Single/Double mouse mode Switches between the Single Mouse Mode (where only the remote mouse pointer is visible) and the Double Mouse Mode (where remote and local mouse pointers are visible and need to be synchronized).
• Exclusive Access If a user has the appropriate permission, he can force the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access, or logs off. A change in the access mode is also visible in the status line (see Figure 5-7). Figure 5-7. Remote Console Exclusive Mode • Scaling Allow you to scale down the Remote Console.
• Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer. The selected shape will be saved for the current user and activated the next time this user opens the Remote Console. The number of available shapes depends on the Java Virtual Machine; a version of 1.2 or higher offers the full list. Figure 5-9. Remote Console Options Menu:Cursor • Video Settings Opens a panel for changing the KVM-9000 video settings.
Video Settings through the remote console Figure 5-11. Video Settings Panel Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values here. The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations.
Figure 5-12. Soft Keyboard Opens up the Menu for the Soft-Keyboard. • Show Pops up the Soft-Keyboard. The Soft-Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine. • Mapping Used for choosing the according language and country mapping of the Soft-Keyboard. Figure 5-13. Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet.
US-English keyboard mapping. In this case you have to change the Local Keyboard setting to the right language, manually. • Hotkeys Opens a list of hotkeys defined before. Choose one entry, the command will be sent to the host system. A confirmation dialog can be added that will be displayed before sending the selected command to the remote host. Select “OK” to perform the command on the remote host. Figure 5-14. Remote Console Confirmation Dialog 5.4.
6 Menu Options 6.1 Remote Control 6.1.1 KVM Console Figure 6-1. KVM Console To open the KVM console, either clicks on the menu entry on the left, or on the console picture on the right. To refresh the picture, click on the button “Refresh”. R For the power settings see the Section called Remote Power. 6.1.2 Telnet Console Figure 6-2.
The KVM-9000 firmware features a Telnet server that enables a user to connect via a standard Telnet client. In case the Telnet program is using a VT 100, VT 102 or VT 220 terminal or an according emulation, it is even possible to perform a console redirection as long as the KVM-9000 host machine is using a text mode screen resolution. Connecting to the KVM-9000 is done as usual and as required by the Telnet client, for instance in a UNIX shell: telnet 192.168.1.
terminal Starts the terminal passthrough mode for serial port 1. The key sequence esc exit switches back to the command mode. The command has an optional parameter (1 or 2) to select the desired serial port for passthrough access.
6.2 Virtual Media 6.2.1 Floppy Disk Figure 6-3. Virtual Floppy Area Upload a Floppy Image Within two small steps working on the basis of a certain (floppy) image can be achieved. • First, the path of the image has to be specified. You can do that either by hand, or by using the file selection dialog of your web browser. To open the file selection dialog, click on the button “Browse” and select the desired image file. Figure 6-4. Select Image File The maximum image size is limited to 1.44MB.
6.2.2 CD ROM Use Image on Windows Share (SAMBA) To include an image from a Windows share, select “ CD-ROM ” from the submenu. Figure 6-6. Selecting CD ROM Figure 6-7. Select Windows Share The following information has to be given to mount the image properly: Share host The server name, or its IP address. Share Folder name Image file name The name of the folder where the share img file located. The file name of the shared image file.
The specified image file is supposed to be accessible from the KVM-9000. The information above has to be given from the point of view of the KVM-9000. It is important to specify correct IP addresses, and device names. Otherwise, KVM-9000 may not be able to access the referenced image file. Furthermore, the specified share has to be configured correctly. Therefore, administrative permissions are required. As a regular user you may not have these permissions.
Adjust the settings for the selected directory. • Activate the selected directory as a share. Select “ Sharing this folder ”. • Choose an appropriate name for the share. You may also add a short description for this folder (input field “ Comment ”). • If necessary, adjust the permissions (button “permissions”). • Click “ OK ” to set the options for this share. UNIX and UNIX-like OS (UNIX, Solaris, Linux) If you like to access the share via SAMBA, SAMBA has to be set up properly.
From the menu, select the tab “Read”. Enter (or choose) the name of the file in which you would like to save the floppy content. Click on the button “Copy” to initiate the image creation process. For related tools you may have a look at www.fdos.org 1. CD ROM/ISO Images UNIX and UNIX-like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux).
6.2.3 Drive redirection Warning 1. Drive Redirection is only possible with Windows 2000 and the latter version. 2. The Drive Redirection works on a low SCSI level and the SCSI protocol cannot recognize partitions; therefore the whole hard disk selected will be shared instead of any particular partition. 3. While connecting to a legacy KVM switch, please select PS/2 mouse for Keyboard/Mouse setting from webpage. Otherwise you will be not be able to use Hot-key. 6.2.3.
5-3 5-4 5-5 Figure 5-17.
6.2.3.2 Create a New Device Start KVM Vision Viewer Click on “Device” and select “New Device” to create a new device Figure 5-17. Create a new Device Figure 5-17. Device Configuration dialog Device Name: Enter a name to your device. Network Address: Enter an IP address the KVM-9000 uses. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super” Password: The factory default Password is “pass”.
Click Ok, the new device will be added as below, Figure 5-18. New Device 6.2.3.3 Drive Redirection Settings Move the cursor to the new device that has been created. Click on “Device” then select “Drive Redirection” and “Redirect local drive”. Figure 5-19. Drive Redirection Setting select Figure 5-20. Drive Redirection dialog Drive to redirect Select the local drive you want to share with the remote computer, which could be Floppy disc, CD-ROMs, USB-Sticks and hard drives.
Port: This is a fixed number “443”. Warning Please be cautious that if “Allow Write Support” is selected, all data on the shred media might be destroyed. Device Authentication The factory default Username is “super” and the default Password is “pass”. Click Ok, the new device icon will be changed as below, Figure 5-21. Drive Redirection finished Warning 1. Drive Redirection is only possible with Windows 2000 and the latter version. 2.
6.3 User Management 6.3.1 Change Password Figure 6-12. Set password To change your password, enter the new password in the upper entry field. Retype the password in the filed below. Click “ Apply ” to submit your changes. 6.3.2 Users And Groups Figure 6-13.
The KVM-9000 comes with 2 pre-configured user accounts that have fixed permissions. The account super has all possible rights to configure the device and to use all functions KVM-9000 offers. The account “user” has only the permission to open and use the Remote Console. Even his user name and password can only be changed by the super account. Upon delivery, both accounts have the password pass. Make sure to change these passwords immediately after you have installed and firstly accessed your KVM-9000.
User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the necessary access rights. Transmission Encoding The Transmission Encoding setting allows changing the image-encoding algorithm that is used to transmit the video data to the Remote Console window.
Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below). Sun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems.
“ keycode” is the key to be sent. Multiple key codes can be concatenated with a plus, or a minus sign. The plus sign builds key combinations, all keys will be pressed until a minus sign or the end of the combination is encountered. In this case all pressed keys will be released in reversed sequence. So the minus sign builds single, separate keypresses and -releases. The star inserts a pause with duration of 100 milliseconds. 6.4.2 Keyboard/Mouse Figure 6-17.
extendend by three additional windows keys, “Generic 106-Key PC” for a japanese keyboard, and “Apple Macintosh” for the Apple Macintosh. USB Mouse Type Enables USB mouse type. Choose between “MS Windows 2000 or newer” for MS Windows 2000 or Windows XP, or “Other Operating Systems” for MS Windows NT, Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse.
This option decides if the local video output of the KVM-9000 is active and passing through the incoming signal from the host system. Miscellaneous Video Settings • Noise filter This option defines how the KVM-9000 reacts to small changes in the video input signal. A large filter setting needs less network traffic and leads to a faster video display, but small changes in some display regions may not be recognized immediately.
6.5 Device Settings 6.5.1 Network The Network Settings panel as shown in Figure 6-19 allows changing network related parameters. Each parameter will be explained below. Once applied the new network settings will immediately come into effect. Figure 6-19. Network Settings Warning The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4-1. Warning Changing the network settings of the KVM-9000 might result in losing connection to it.
Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation. This option may be left empty, however the KVM-9000 will not be able to perform name resolution. Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation. It will be used in case the Primary DNS Server cannot be contacted. Remote Console And HTTPS port Port number at which the KVM-9000's Remote Console server and HTTPS server are listening.
6.5.2 Dynamic DNS Figure 6-20. Dynamic DNS A freely available Dynamic DNS service (dyndns.org) can be used in the following scenario (see Figure 6-21): Figure 6-21. Dynamic DNS Scenario The KVM-9000 is reachable via the IP address of the DSL router, which is dynamically assigned by the provider.
and registers its IP address there. The administrator may contact this server as well and pick up the same IP address belonging to his card. The administrator has to register an KVM-9000 that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it. He will get a nickname and a password in return to the registration process. This account information together with the hostname is needed in order to determine the IP address of the registered KVM-9000.
6.5.3 Security Figure 6-22. Device Security Force HTTPS If this option is enabled access to the web front-end is only possible using an HTTPS connection. The KVM-9000 will not listen on the HTTP port for incoming connections. In case you want to create your own SSL certificate that is used to identify the KVM-9000 refer to the Section called Certificate. KVM encryption This option controls the encryption of the RFB protocol.
6.5.4 Certificate Figure 6-23. Certificate Settings The KVM-9000 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the KVM-9000 has to expose its identity to a client using a cryptographic certificate.
Figure 6-24. SSL Certificate Upload After completing these three steps, the KVM-9000 has its own certificate that is used for identifying the card to its clients. Warning If you destroy the CSR on the KVM-9000 there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above. Common name This is the network name of the KVM-9000 once it is installed in the user's network (usually the fully qualified domain name).
Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate (e.g. revocation of the certificate). The minimal length of this password is 4 characters. Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the KVM-9000 and its security. Key length This is the length of the generated key in bits. 1024 Bits are supposed to be sufficient for most cases.
Configuration or console login Do not use the serial port for any special function, use it only for the initial configuration (see Table 4-1 ). Modem The KVM-9000 offers remote access using a telephone line in addition to the standard access over the built-in Ethernet adapter. The modem needs to be connected to the serial interface of the KVM-9000 .
Passthrough access to serial port via Telnet Using this option, it is possible to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via Telnet. Select the appropriate options for the serial port and use the Telnet Console, or a standard Telnet client to connect to the KVM-9000 . 6.5.6 Date And Time Figure 6-27. Date and Time This link refers to a page, where the internal real-time clock of the KVM-9000 can be set up (see Figure 6-27).
6.5.7 Event Log Figure 6-29. Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-29). Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the internal log list of the KVM-9000. To show the log list, click on “Event Log” on the “Maintenance” page. In the Event Log Settings you can choose how many log entries are shown on each page.
NFS Logging enabled Define a NFS server, where a directory or a static link have to be exported, to write all logging data to a file that is located there. To write logging data from more than one KVM-9000 devices to only one NFS share, you have to define a file name that is unique for each device. When you change the NFS settings and press the button “Apply” , the NFS share will be mounted immediately.
6.6 Maintenance 6.6.1 Device Information Figure 6-31. Device Information Device information This section contains a summary of various information regarding KVM-9000 and its current firmware. Connected Users This section lists all the active users who are logged in.
6.6.2 Event Log Figure 6-32. Event Log List Figure 6-32 displays the log list including the events that are logged by the KVM-9000. 6.6.3 Update Firmware Figure 6-33.
The KVM-9000 is a complete standalone computer. The software it runs is called the firmware. The firmware of the KVM-9000 can be updated remotely in order to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site. If the firmware file is compressed (file suffix .zip) then you must unzip it before you can proceed. Under the Windows operating system you may use WinZip from http://www.winzip.
6.6.4 Unit Reset Figure 6-34. Unit Reset To reset a certain KVM-9000 functionality, click on the button “Reset” as displayed in Figure 6-34.
7. Troubleshooting Q 001: The remote mouse doesn’t work or is not synchronous A 001: Make sure the mouse settings in KVM-9000 match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 5.3.3 for further explanation. Q 002: The video quality is bad or the picture is grainy A 002: Try to correct the brightness and contrast settings (see Section 5.3.4) until they are out of a range where the picture looks grainy.
anymore A 011: Please check, if you have an option like ”‘Automatically move mouse pointer to the default button of dialog boxes”’ enabled in the mouse settings of the operating system. This option needs to be disabled. 8. Certificates FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received.
A. Pin Assignments A.1 VGA HD-15 A.
A.3 RJ 45 Connector ISDN A.4 Serial SUB-D 9 Connector 1 A.
B. Key Codes Table C.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a standard 104 key PC keyboard with an US English language mapping. The layout for this keyboard is shown in Figure C.1.
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.
C. Video Modes Table B.1 lists the video modes KVM-9000 supports. Please don’t use other custom video settings besides of these. If done so, KVM-9000 may not be able to detect them.
