User Manual
Basic troubleshooting
Note:
If you are in a location with an induction loop system, you will notice
this symbol. This means the location you are presently in has special
accommodations for the hearing impaired.
Caution:
We suggest disabling the telecoil function when passing through store
security barriers. The telecoil may pick up the security signal and amplify
it in your ear.
listening environment. Sound is then transmitted directly to your
hearing device, allowing you to hear the speaker more clearly. After
the event, change back to your preferred listening environment.
Problem Possible Cause Solution
Intermittent or no
sound coming from the
hearing aid.
Hearing aid is switched
off.
Make sure the hearing
aid is switched on by
completely closing the
battery door.
Battery is low/flat.
Check the battery life of
your hearing aid in the
Lexie App and replace
28