User Manual

31
Hearing aids did not
pair with the Lexie app.
Re-pair your hearing
aids in the Lexie App by
tapping on the status
button in the app.
Battery is too flat to
connect via Bluetooth.
Replace the battery
with a new one (even
if the hearing aids still
switch on with the old
battery).
Labeling
The serial number (S/N) is located on the hearing device as an
8-digit number. The first two digits of the S/N represent the year of
manufacture (i.e. “20” refers to 2020). The last six digits are a unique
identifier. All eight numbers create the serial number of the device.